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Craft Vinyl

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Craft Vinyl Reviews (190)

I have shopped here numerous times and personally never had issues with my orders due to following the rules. The rules and policies however are completely ridiculous and if not followed to the t he will cancel your order and charge a fee. Yesterday (Black Friday) he announced on his Facebook business page he cancelled his promotions early due to "it" customers not following directions. After stating my opinion on how inappropriate that was I was blocked from his business and group pages.

Nick, the owner manager, has a history of bullying and belittling people constantly and for some reason thinks it's ok. I wanted to post a buyers beware before dealing with this guy or giving him your money after knowing how he treats people.

I have ordered from this site several times. Ive ordered several different deals on different days. I happened to read all the rules and fallowed just as he request. I have not had an issue. I always get my supplies and they come in great condition.

I ordered their Tuesday special, there are steps to follow if you want to take advantage of the deal, which they spell out. Is anyone surprised that their customer service is going to be anything nut hostile? Their whole site speaks hostility. That being said, people don't pay attention and follow directions. So...I got what I ordered, I got the Tuesday Special with no issues, and it shipped promptly. Will I order from them again, probably not.

Review: The vinyl I ordered from this company turned out to be faulty. I have been using this brand for a long time and never had a problem until I ordered it from this company. It was even specific colors that I ordered that were faulty. I followed their included instructions exactly as well. So with the combination of having lots of previous experience with it, following his instructions and the fact it was only specific colors of the vinyl in my order, I know the resulting product failure is not my fault. I contacted him explaining the situation and requesting either a refund or replacement vinyl. In less than kind words, he blamed me, refused to refund or replace, then proceeded to ask me several dozen questions about how I applied it. I answered every question (which was exactly what his directions said) and he responded back still blaming me and telling me to apply it differently than what was in his written instructions. I then had a friend who deals with creditors contact him in an attempt to get some compensation. He became belligerent and very unprofessional and saying he didn't care if people had issues with his product or if they were unhappy. He also could care less about his rating with the Revdex.com. I spent a lot of money on his product and over 80% of the vinyl I ordered was defective. He still refuses any compensation.Desired Settlement: My money back for the vinyl sheets that were defective.

great prices, wonderful customer service!

I placed an order on Feb 19 2016, I made 2 phone calls and wrote emails with only an automated repose. After sending yet another email with and attached copy of my paypal summary I was then contacted by Nick. Not with an apology but a number to contact him, so I call....Shocker he wasn't "in the office". So he finally calls me back and ask if I want a FULL Refund....NOPE I was only hoping for half! ARE YOU KIDDING ME. Yes I want a full refund. Now claims he has tried to contact me several times that my vinyl has been sitting on his desk!!!!! You and your business are a JOKE. You have no emails nor do I backing up your statement. I tried to be as patient as anyone could be. None the less its been 40 DAYS and you have had MY MONEY the whole time....Yes I want either the product or my money...I will NEVER and I mean NEVER buy from them again!!!!

I can't believe this guy is still in business! He is rude! He "lost" my order. Stay far away!

Do not buy from this company! The owner is rude and he will admit it. I had a few people tell me I shouldn't have bought from him after I already did now im filing a complaint because he has literally dogged me and talked down to me and still do not have my vinyl I ordered!

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Description: Sheet seller of vinyl on the internet

About: Nick Stafford- C.E.O.

Address: 673 Belfast School road, Cedar Bluff, Virginia 24609

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