If you haven't already, please reach out to our Support Team so they can locate the account in question and suspend it immediately if it is a possible fraud situationWe take your security extremely seriously and want to help you right awaySend a message here:
***
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit report.At Credit Karma, we focus on providing credit score and credit health
resourcesIf you would like to review your full credit reports, please click on the following links to view your report: *** *** *** *** *** *** *** ***To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error.To file a dispute with TransUnion, please head over to the TransUnion site here: ***To file a dispute with Equifax, please head over to the Equifax site here: *** NOTE: The 10-digit confirmation number is *not required* to fill out this form.You can also find more information on the dispute process here: ***Let me know if you have any more questions. Regards,*** **Member Support Manager
This may just be a technical issueIf possible, please try the same action with a different browser, such as Google Chrome or Safari.For security reasons, Credit Karma is only compatible with the three most recent versions of each browser. I can see that you have already canceled your Credit
Karma accountWe hope to see you again in the future! *** **Member Support Manager
Credit bureaus use many different scoring models, even within the same credit bureauEach bureau can use dozens of different credit score models based on the requirements of different lenders.Each credit score model has a slightly different formula that takes into account over different factors
of your credit report; like a thumbprint, no credit score model is exactly the sameIn addition, credit scores can change anytime so you have to make sure you are comparing credit scores from the same day
On your Credit Karma account, you will see the VantageScore scoring model, provided individually by TransUnion and Equifax.VantageScore incorporates a broader set of credit-related data and can score up to million more people than other models With so many different scoring models out there, you never know which score a bank will use, but VantageScore is a strong predictor for what the banks may see
Hope this helps! If you have more questions, please feel free to let me know.Regards,*** **Member Support Manager
Initial Business Response /* (1000, 5, 2015/10/16) */
*** -
We try to process all mail within business days after is has been receivedWe process and then immediately destroy all mailIf you have not been contacted by a member of our team, we have not yet received your documents
Please feel free to send along another copy of your documents or contact the post office regarding the lost item
Regards,
*** P
Member Support Manager
Initial Consumer Rebuttal /* (3000, 7, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent my documents via certified mail, you signed for them, your company lost themit concerns me to have that information in irresponsible handsJust move forward on the premise that I am me and close all accounts opened under or with my name
Final Business Response /* (4000, 21, 2015/11/10) */
*** -
Maybe I haven't been clear - The account matching your personal information is already deactivatedIf you are sending documents, it is because you intend to update the email address on the account to be tied to your personal email addressWe would reactivate the account in that circumstanceAs of right now, the account will remain deactivated and another account cannot be created using the personal information on the account
Credit Karma is subject to certain record keeping and information retention requirementsTherefore, thought we deactivated the account, we cannot delete your information outrightHowever, your information is stored on secure servers and your account will be inactive and inaccessible to anyone other than Credit Karma authorized personnel
If you choose to file a police report, we would be happy to cooperate with the investigation
Please have the officer or investigator contact the Member Support Manager directly at ***@creditkarma.comThank you for your patience
*** P
Final Consumer Response /* (2000, 29, 2015/12/10) */
I am satisfied with the outcomeCredit karma followed up and resolved
It looks like we communicated with you last with the following instructions in September 2015:
"I'm really sorry for this difficultyThe account has been suspended so that no one can access it.**In order to reactivate it or change any information on the account you'll need to follow the
steps below to verify your identityIt's a necessary procedure to ensure the security of the account.**Please download, complete and return the attached form with the requested documentation: ***For security reasons, please do not send personal documentation via email.**Once I receive these documents, we try to update accounts within business daysWhen your account has been updated we will let you know with a confirmation email.**In this circumstance, some people prefer to file a police reportIf you are planning on filing a report, please have the police investigating the case contact us directly and we'd be happy to help provide any information that would be helpful for the investigation.**"
Please let me know if you have any questions about this process
Initial Business Response /* (1000, 5, 2015/08/21) */
Hi *** -
As our Privacy Policy and Terms of Use make clear, we do not sell or rent any member's personal information to third partiesAs we explain in our Privacy Policy, we may present you with opportunities for additional products
or services that may require submitting information to unaffiliated third partiesIn connection with these opportunities, we identify the relevant third party and in general, you will be taken to a third-party site to complete the transaction or asked to submit information to the third party through a form on our siteWhen you choose to provide information to an unaffiliated third party, we are not responsible for the privacy practices of such third parties
If at any time you no longer wish to receive e-mails from Credit Karma, you may use the "Unsubscribe" button at the bottom of any of our e-mails or adjust your communication preferences by logging into our site and visiting the "Communications and Monitoring" page
Please let me know if you have additional questions
*** P
Member Support Manager
Hi *** - We have someone working directly on your case and will provide you updates directly, since that seems to be the most efficient way to reach you (via Reddit)Please let us know if you have any other questions in the meantime.
Credit Karma Support
Initial Business Response /* (1000, 5, 2015/06/24) */
***,
It appears your information has been updated on your accountIf you have further questions, please contact us at ***@creditkarma.com
Thanks for your patience
*** P
Member Support Manager
Initial Consumer Rebuttal
/* (2000, 7, 2015/06/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I think it's horrible business to have to contact Revdex.com to get anything done
Initial Business Response /* (1000, 5, 2015/10/02) */
*** -
Unfortunately, we can't know for sure if lenders will approve or decline applications, as it's totally up to the lenderHowever, we do the best we can by basing our approval odds on historical data
We'll be the first to
admit that we don't always get it right, but please know that we're always working to build better models and give people the best information that we canOur goal is to always do what's best for our members
Credit scores are based on many different factors and can change for unanticipated reasons
The information shown in the Credit Factors (https://www.creditkarma.com/myfinances/scores/) were developed by Credit Karma as a way to present the key components impacting your credit score in an easily understood formatHere you'll also see the different level of impact that the various factors have on your credit scoreCredit inquiries are low impact and generally only affect your score for a short period of time, and then are removed after two years
Please keep in mind that the factors as they are presented here ("Excellent" to " Very Poor") do not directly affect the credit score calculation you see on this page (https://www.creditkarma.com/myfinances/scores/), as those scores are created using the VantageScore model, and are provided by TransUnion and by Equifax
The Credit Factors are only meant to help members see how they compare on averageThe "Excellent" to "Very Poor" are determined by averaging the scores of Credit Karma members within each rangeThis doesn't mean that all members with a "Poor" or "Very Poor" in one particular category will have a low credit score, but that *on average* members within that range have a lower credit score
Please let me know if I can provide you with any further assistance
Regards,
*** P
Member Support Manager
As our Privacy Policy and Terms of Use make clear, we do not sell or rent any member’s personal information to third parties As we explain in our Privacy Policy, we may present you with opportunities for additional products or services that may require submitting information to unaffiliated
third parties In connection with these opportunities, we identify the relevant third party and in general, you will be taken to a third-party site to complete the transaction or asked to submit information to the third party through a form on our site When you choose to provide information to an unaffiliated third party, we are not responsible for the privacy practices of such third parties
You can review our Terms of Service here: https://www.creditkarma.com/about/termsYou can review our Privacy Policy here: https://www.creditkarma.com/about/privacy
Regards,
Credit Karma Member Support
Initial Business Response /* (1000, 5, 2015/06/15) */
***,
The frequency of the updates can vary by the credit bureau and the lenderIn most cases, you can expect your creditors to report new balances, payment activity, credit limit changes, or late payment information every
days
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit report
To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error
To file a dispute with TransUnion, please head over to the TransUnion site here: http://www.transunion.com/personal-credit/credit-disputes/credit-disputes.page⇄ />
To file a dispute with Equifax, please head over to the Equifax site here: https://www.ai.equifax.com/CreditInvestigation/home.action
The 10-digit confirmation number is *not required* to fill out this form
Let me know if you have any more questions
*** P
Member Support Manager
Initial Consumer Rebuttal /* (2000, 7, 2015/06/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***What Was the business response? I don't see it in this correspondence
I'm sorry for the miscommunication, ***It looks like you are unable to access your account because the information you entered during registration does not match what is on file with TransUnion.Please try past names or nicknames you have used (e.ga maiden name or "***" for "***"), if applicable, and your former MAILING address, if you've moved recently, and double-check your SSN.During registration, we will ask for the last four digits of your SSNHowever, if we require additional validation, the system will automatically ask for your full nine digitsIf this doesn't solve the problem, I would also recommend checking your full credit report at www.annualcreditreport.com to see what information TransUnion has on record for you, then updating your information and trying to register again.Please let me know if you have any other questionsRegards,*** ** Member Support Manager
Initial Business Response /* (1000, 7, 2015/07/27) */
***,
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit
report
At Credit Karma, we focus on providing credit score and credit health resourcesIf you would like to review your full credit reports, please click on the following links to view your report:
TransUnion credit report: https://www.creditkarma.com/myfinances/creditreport/transunion#overview
Equifax credit report: https://www.creditkarma.com/myfinances/creditreport/equifax#overview
To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error
To file a dispute with TransUnion, please head over to the TransUnion site here: http://www.transunion.com/personal-credit/credit-disputes/credit-disputes.page⇄ />
To file a dispute with Equifax, please head over to the Equifax site here: https://www.ai.equifax.com/CreditInvestigation/home.action
Please note: The 10-digit confirmation number is *not required* to fill out this form
Please feel free to email us at ***@creditkarma.com if you have other questions
*** P
Member Support Manager
Initial Business Response /* (1000, 5, 2015/04/17) */
Hi ***,
It looks like there was actually another issue you may have encountered while registering that was NOT an issue with your SSNUnfortunately, I will need you to email us at support@***.com in order to validate that I am
reviewing the correct accountWe would be more than happy to assist you in completing registration
Thanks for your patience,
*** P
Member Support Manager
Initial Business Response /* (1000, 5, 2015/08/10) */
Hello ***,
I think you might be referring to a different site
Credit Karma believes that everyone should have a right to view his or her financial information completely free of chargeIn fact, no credit card information is
required to sign up with Credit Karma because our service is completely free!
Sometimes companies use the name "Credit Karma" without permission to get people to pay for their servicesIf this happened, and you remember the name of the company, let us know so that we can investigate further
Please let me know if you have any other questions
Regards,
*** P
Member Support Manager
*** -
Credit bureaus use many different scoring models, even within the same credit bureauEach bureau can use dozens of different credit score models based on the requirements of different lenders.Each credit score model has a slightly different formula that takes into account over
different factors of your credit report; like a thumbprint, no credit score model is exactly the sameIn addition, credit scores can change anytime so you have to make sure you are comparing credit scores from the same day.Hope this helps! If you have more questions, please feel free to let me know.Regards,*** **Member Support Manager
Initial Business Response /* (1000, 5, 2015/07/27) */
*** -
The security questions that are asked are based on the personal information you entered during registration
They are meant to match you with the correct credit report information on file with the credit bureausIf your
answers do not match, we will need to verify your identity via mail or faxFor security reasons, please do not send your personal information or documentation by e-mail
Please note that the questions that are asked may be reflective of your current or past credit historyHowever, your answers to the questions are only used for verifying your identity and do not affect the score you receive on Credit Karma
I understand that you're having some trouble with registrationIt looks like we were unable to verify your identity based on the details you providedUntil this is resolved, for security reasons, we can't give you access to Credit Karma's registered member services
In order to gain access to your free credit score on Credit Karma, please download, complete and return the attached form with the requested documentation
**For security reasons, please do not send your personal information or documentation by e-mail.** Feel free to let me know if you have any other questionsThanks for your patience!
*** P
Member Support Manager
Initial Consumer Rebuttal /* (2000, 7, 2015/07/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have done as they requested and contacted them with the information.Sincerely, *** ***
If you haven't already, please reach out to our Support Team so they can locate the account in question and suspend it immediately if it is a possible fraud situationWe take your security extremely seriously and want to help you right awaySend a message here:
***
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit report.At Credit Karma, we focus on providing credit score and credit health
resourcesIf you would like to review your full credit reports, please click on the following links to view your report: *** *** *** *** *** *** *** ***To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error.To file a dispute with TransUnion, please head over to the TransUnion site here: ***To file a dispute with Equifax, please head over to the Equifax site here: *** NOTE: The 10-digit confirmation number is *not required* to fill out this form.You can also find more information on the dispute process here: ***Let me know if you have any more questions. Regards,*** **Member Support Manager
This may just be a technical issueIf possible, please try the same action with a different browser, such as Google Chrome or Safari.For security reasons, Credit Karma is only compatible with the three most recent versions of each browser. I can see that you have already canceled your Credit
Karma accountWe hope to see you again in the future! *** **Member Support Manager
Credit bureaus use many different scoring models, even within the same credit bureauEach bureau can use dozens of different credit score models based on the requirements of different lenders.Each credit score model has a slightly different formula that takes into account over different factors
of your credit report; like a thumbprint, no credit score model is exactly the sameIn addition, credit scores can change anytime so you have to make sure you are comparing credit scores from the same day
On your Credit Karma account, you will see the VantageScore scoring model, provided individually by TransUnion and Equifax.VantageScore incorporates a broader set of credit-related data and can score up to million more people than other models With so many different scoring models out there, you never know which score a bank will use, but VantageScore is a strong predictor for what the banks may see
Hope this helps! If you have more questions, please feel free to let me know.Regards,*** **Member Support Manager
Initial Business Response /* (1000, 5, 2015/10/16) */
*** -
We try to process all mail within business days after is has been receivedWe process and then immediately destroy all mailIf you have not been contacted by a member of our team, we have not yet received your documents
Please feel free to send along another copy of your documents or contact the post office regarding the lost item
Regards,
*** P
Member Support Manager
Initial Consumer Rebuttal /* (3000, 7, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent my documents via certified mail, you signed for them, your company lost themit concerns me to have that information in irresponsible handsJust move forward on the premise that I am me and close all accounts opened under or with my name
Final Business Response /* (4000, 21, 2015/11/10) */
*** -
Maybe I haven't been clear - The account matching your personal information is already deactivatedIf you are sending documents, it is because you intend to update the email address on the account to be tied to your personal email addressWe would reactivate the account in that circumstanceAs of right now, the account will remain deactivated and another account cannot be created using the personal information on the account
Credit Karma is subject to certain record keeping and information retention requirementsTherefore, thought we deactivated the account, we cannot delete your information outrightHowever, your information is stored on secure servers and your account will be inactive and inaccessible to anyone other than Credit Karma authorized personnel
If you choose to file a police report, we would be happy to cooperate with the investigation
Please have the officer or investigator contact the Member Support Manager directly at ***@creditkarma.comThank you for your patience
*** P
Final Consumer Response /* (2000, 29, 2015/12/10) */
I am satisfied with the outcomeCredit karma followed up and resolved
It looks like we communicated with you last with the following instructions in September 2015:
"I'm really sorry for this difficultyThe account has been suspended so that no one can access it.**In order to reactivate it or change any information on the account you'll need to follow the
steps below to verify your identityIt's a necessary procedure to ensure the security of the account.**Please download, complete and return the attached form with the requested documentation: ***For security reasons, please do not send personal documentation via email.**Once I receive these documents, we try to update accounts within business daysWhen your account has been updated we will let you know with a confirmation email.**In this circumstance, some people prefer to file a police reportIf you are planning on filing a report, please have the police investigating the case contact us directly and we'd be happy to help provide any information that would be helpful for the investigation.**"
Please let me know if you have any questions about this process
Initial Business Response /* (1000, 5, 2015/08/21) */
Hi *** -
As our Privacy Policy and Terms of Use make clear, we do not sell or rent any member's personal information to third partiesAs we explain in our Privacy Policy, we may present you with opportunities for additional products
or services that may require submitting information to unaffiliated third partiesIn connection with these opportunities, we identify the relevant third party and in general, you will be taken to a third-party site to complete the transaction or asked to submit information to the third party through a form on our siteWhen you choose to provide information to an unaffiliated third party, we are not responsible for the privacy practices of such third parties
If at any time you no longer wish to receive e-mails from Credit Karma, you may use the "Unsubscribe" button at the bottom of any of our e-mails or adjust your communication preferences by logging into our site and visiting the "Communications and Monitoring" page
Please let me know if you have additional questions
*** P
Member Support Manager
Hi *** - We have someone working directly on your case and will provide you updates directly, since that seems to be the most efficient way to reach you (via Reddit)Please let us know if you have any other questions in the meantime.
Credit Karma Support
Initial Business Response /* (1000, 5, 2015/06/24) */
***,
It appears your information has been updated on your accountIf you have further questions, please contact us at ***@creditkarma.com
Thanks for your patience
*** P
Member Support Manager
Initial Consumer Rebuttal
/* (2000, 7, 2015/06/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I think it's horrible business to have to contact Revdex.com to get anything done
Initial Business Response /* (1000, 5, 2015/10/02) */
*** -
Unfortunately, we can't know for sure if lenders will approve or decline applications, as it's totally up to the lenderHowever, we do the best we can by basing our approval odds on historical data
We'll be the first to
admit that we don't always get it right, but please know that we're always working to build better models and give people the best information that we canOur goal is to always do what's best for our members
Credit scores are based on many different factors and can change for unanticipated reasons
The information shown in the Credit Factors (https://www.creditkarma.com/myfinances/scores/) were developed by Credit Karma as a way to present the key components impacting your credit score in an easily understood formatHere you'll also see the different level of impact that the various factors have on your credit scoreCredit inquiries are low impact and generally only affect your score for a short period of time, and then are removed after two years
Please keep in mind that the factors as they are presented here ("Excellent" to " Very Poor") do not directly affect the credit score calculation you see on this page (https://www.creditkarma.com/myfinances/scores/), as those scores are created using the VantageScore model, and are provided by TransUnion and by Equifax
The Credit Factors are only meant to help members see how they compare on averageThe "Excellent" to "Very Poor" are determined by averaging the scores of Credit Karma members within each rangeThis doesn't mean that all members with a "Poor" or "Very Poor" in one particular category will have a low credit score, but that *on average* members within that range have a lower credit score
Please let me know if I can provide you with any further assistance
Regards,
*** P
Member Support Manager
As our Privacy Policy and Terms of Use make clear, we do not sell or rent any member’s personal information to third parties As we explain in our Privacy Policy, we may present you with opportunities for additional products or services that may require submitting information to unaffiliated
third parties In connection with these opportunities, we identify the relevant third party and in general, you will be taken to a third-party site to complete the transaction or asked to submit information to the third party through a form on our site When you choose to provide information to an unaffiliated third party, we are not responsible for the privacy practices of such third parties
You can review our Terms of Service here: https://www.creditkarma.com/about/termsYou can review our Privacy Policy here: https://www.creditkarma.com/about/privacy
Regards,
Credit Karma Member Support
Initial Business Response /* (1000, 5, 2015/06/15) */⇄ />
To file a dispute with Equifax, please head over to the Equifax site here: https://www.ai.equifax.com/CreditInvestigation/home.action
***,
The frequency of the updates can vary by the credit bureau and the lenderIn most cases, you can expect your creditors to report new balances, payment activity, credit limit changes, or late payment information every
days
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit report
To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error
To file a dispute with TransUnion, please head over to the TransUnion site here: http://www.transunion.com/personal-credit/credit-disputes/credit-disputes.page
The 10-digit confirmation number is *not required* to fill out this form
Let me know if you have any more questions
*** P
Member Support Manager
Initial Consumer Rebuttal /* (2000, 7, 2015/06/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***What Was the business response? I don't see it in this correspondence
I'm sorry for the miscommunication, ***It looks like you are unable to access your account because the information you entered during registration does not match what is on file with TransUnion.Please try past names or nicknames you have used (e.ga maiden name or "***" for "***"), if applicable, and your former MAILING address, if you've moved recently, and double-check your SSN.During registration, we will ask for the last four digits of your SSNHowever, if we require additional validation, the system will automatically ask for your full nine digitsIf this doesn't solve the problem, I would also recommend checking your full credit report at www.annualcreditreport.com to see what information TransUnion has on record for you, then updating your information and trying to register again.Please let me know if you have any other questionsRegards,*** ** Member Support Manager
Initial Business Response /* (1000, 7, 2015/07/27) */⇄ />
To file a dispute with Equifax, please head over to the Equifax site here: https://www.ai.equifax.com/CreditInvestigation/home.action
***,
All of the credit report information on Credit Karma comes straight from TransUnion and Equifax, two of the three major credit bureausWe're not a credit bureau, so we don't have the ability to make changes to your credit
report
At Credit Karma, we focus on providing credit score and credit health resourcesIf you would like to review your full credit reports, please click on the following links to view your report:
TransUnion credit report: https://www.creditkarma.com/myfinances/creditreport/transunion#overview
Equifax credit report: https://www.creditkarma.com/myfinances/creditreport/equifax#overview
To correct errors you see on Credit Karma, you must file a dispute directly with the credit bureau that shows the error
To file a dispute with TransUnion, please head over to the TransUnion site here: http://www.transunion.com/personal-credit/credit-disputes/credit-disputes.page
Please note: The 10-digit confirmation number is *not required* to fill out this form
Please feel free to email us at ***@creditkarma.com if you have other questions
*** P
Member Support Manager
Initial Business Response /* (1000, 5, 2015/04/17) */
Hi ***,
It looks like there was actually another issue you may have encountered while registering that was NOT an issue with your SSNUnfortunately, I will need you to email us at support@***.com in order to validate that I am
reviewing the correct accountWe would be more than happy to assist you in completing registration
Thanks for your patience,
*** P
Member Support Manager
Initial Business Response /* (1000, 5, 2015/08/10) */
Hello ***,
I think you might be referring to a different site
Credit Karma believes that everyone should have a right to view his or her financial information completely free of chargeIn fact, no credit card information is
required to sign up with Credit Karma because our service is completely free!
Sometimes companies use the name "Credit Karma" without permission to get people to pay for their servicesIf this happened, and you remember the name of the company, let us know so that we can investigate further
Please let me know if you have any other questions
Regards,
*** P
Member Support Manager
*** -
Credit bureaus use many different scoring models, even within the same credit bureauEach bureau can use dozens of different credit score models based on the requirements of different lenders.Each credit score model has a slightly different formula that takes into account over
different factors of your credit report; like a thumbprint, no credit score model is exactly the sameIn addition, credit scores can change anytime so you have to make sure you are comparing credit scores from the same day.Hope this helps! If you have more questions, please feel free to let me know.Regards,*** **Member Support Manager
Initial Business Response /* (1000, 5, 2015/07/27) */
*** -
The security questions that are asked are based on the personal information you entered during registration
They are meant to match you with the correct credit report information on file with the credit bureausIf your
answers do not match, we will need to verify your identity via mail or faxFor security reasons, please do not send your personal information or documentation by e-mail
Please note that the questions that are asked may be reflective of your current or past credit historyHowever, your answers to the questions are only used for verifying your identity and do not affect the score you receive on Credit Karma
I understand that you're having some trouble with registrationIt looks like we were unable to verify your identity based on the details you providedUntil this is resolved, for security reasons, we can't give you access to Credit Karma's registered member services
In order to gain access to your free credit score on Credit Karma, please download, complete and return the attached form with the requested documentation
**For security reasons, please do not send your personal information or documentation by e-mail.** Feel free to let me know if you have any other questionsThanks for your patience!
*** P
Member Support Manager
Initial Consumer Rebuttal /* (2000, 7, 2015/07/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have done as they requested and contacted them with the information.Sincerely, *** ***