CreditCardProcessing.com

Brett Erickson was extremely effective in guiding us through a very difficult and complicated process of opening a new account for a small businessDespite many obstacles and unanticipated setbacks, Brett nevertheless did not give up and ultimately triumphed in setting up our account

Tony was a great help in making sure my businesses needs were met at my expense levelHe was friendly, and very accommodating I haven't used the service yet but the prices can't be beat!

Josh, we received the card reader yesterday and we might need to call to have you walk us through set-up Glad to know that you are there

I spoke to a representative, ***, regarding credit card processing I was comparison shopping and decided to use a different company When I told him, he started berating me and told me I did not value his time As a consumer, I have the right to choose This company will NEVER get my future business and will not recommend them to ANYONE

Tell us why here...We regret that this merchant did not fully understand all of the terms of the agreement The customer contacted our company, and was then connected to an account representative who went over the rates and fees of our merchantservices The customer then provided their personal and proprietary information to the representative to prefill an electronic application and begin the approval/activation process The application was sent over for the customer to review at which point they are able to perform an "e-signature" with their mouse and they then answer security questions based on their personal history pulled from public recordsThe full agreement was available to print out via PDF Because we provide a financial service, we typically require signed authorization to cancel our accounts It does not appear the signed authorization was initially received in this case However, we can confirm this account has closed We have requested a refund of $158.85, which should deposit into the customer's checking account in the next to business days

He was VERY nice! I wasn't able to speak with him the first day he called and I asked for him to call me the next day at a certain time and he did! That NEVER happens! He explained the process to me and when we finished up I felt as if he really card about my businessSo glad he was the one who called!!!!!

I had an exceptional experience with Youri *** I have never worked with a credit card processing company before Youri was very patient, thorough, and always made me feel comfortable as he explained how this process works and other various questions I had Everyone in the office was very professional, helpful and I appreciate their great customer service skills

We regret this customer's negative experience and misunderstanding of the merchant agreement All rates and fees were disclosed during the sales and application process Because this service is financial in nature, seasonal closures require a signed request from our merchants We never received a signed request in this case As a courtesy, we have requested a refund of $in service fees This refund should deposit into the customer's checking account in the next to business days

I was never told about the $they were going to take out of my account and I ws not prepaired I had cents in my account so the bank sent the $back to them and charged me $for an aoverdraft I was not happy!!!!!

excellent servicethey contacted me immediately after sending an emailthey were very clear about what to expect as far as billing and expensesthey saved me a bunch of money monthly by switching to their business

The agent I worked with at creditcardprocessimg.com was very helpful and knew what he was talking aboutI am not the most tech savvy person so he called to check in to see that everything was working well for me

The fees in question were refunded back to the customer on 10/ The account is closed and no further fees are owed

I've had great experiences working with CreditCardProcessing.com while using their IpaymentPOS solution I've work for two apparel companies (sister companies that often work in conjunction with each other in one fashion or another) and I needed to test the waters of Point of Sales software solutions for a trade show that happened around the tail end of JanuaryI reached out to a sales rep and they were able to give me extensive demos, answered questions and even escalated any higher technical questions to a qualified programmer who could alleviate my concerns or show me the needed solution for my business After the success of managing the show via their solution I signed up my second sister company for the same service and in a very short time span CreditCardProcessing.com was able to implement a second store front for me so I could deploy both companies to different trade shows on a regular basis but had one management tool for both stores While this may be a unique situation to our particular endeavors, CCP.com showed they were willing and eager to execute to all of our needs in the tight time frame given We're a small to midsize business which I feel relevant to point out because despite or modest size they treated us with the same service I'd have expected if we were buying hundreds of devices to deploy

Ronald Hwas my account managerHe was very helpful, and expanded everything thoroughly, I was talking with four other merchant services , but choose Credit Card Processing because of Ronald Hbecause of patients in helping me understanding the process

All PCI related fees are billed from their credit card processor I-Payment PCI/DSS stands for “Payment Card Industry Data Security Standards” and it is a Visa/MasterCard requirement that all businesses that accept credit cards are PCI/DSS compliant, keeping their customer’s credit card information safe from being compromised The PCI fee was disclosed during the application process with this merchant, and was in the PDF that they received upon completion of the application In the application it said in the “Schedule of Fees” portion: “A PCI Compliance and Data Security fee will be applied on an annual basis.” Although our organization feels that the PCI-DSS related fees were disclosed and communicated to this merchant, we have requested a refund of the $PCI compliance charge as a courtesy The refund should deposit into the customer’s checking account in the next to business days

creditcardprocessing.com is the bestI applied for merchant accounts for my businessone for online transactions and for on the go transactions with my smartphoneWith in hours after I applied for the merchant accounts I got approved for both of themWhich made my business boomI as already getting new customers to my businessAnd I got paid really quickJason Youmatz was my rep with creditcardprocessing.com and he was the bestHe helped me along the way and is still helping me anytime I have any questionsif you need credit card processing I highly recommend creditcardprocessing.com and when you call them ask for Jason Y you will not be disappointed

Everyone at Credit Card Processing is really friendly and nice! When they told me that they are going to send me a machine in 1-days! Wow! No shipping charge?? I received my machine in days! I love it! Now, I can start taking people with credit card!! Thank you!

Complaint: I am rejecting this response because: I have yet to be contacted by the company, I have attempted to contact everyday through email and phone calls with no response to receive a transaction history of our account They simply do not care about their customers and I would hope this gets posted so no other businesses go through what we are going through Again all I asked from day one is a phone call to explain the situation and how the system works, but they will not even pick up the phone Regards, [redacted]

I joined creditcardprocessing.com in JuneThe gentleman I spoke with went over all the "charges" with me and assured me on exactly what I was getting and what I was payingWell here it is I got my second invoice and now comes the misc chargesLol so much for honesty I only got the bait and switchShop around before you buy into their services

We are sorry to hear of this customer’s negative experience All rates and fees were sent to the customer for review prior to submission of the application via e-signature While we are confident all rates and fees were disclosed, we have requested a collections waiver of the full balance referenced in this post