CreditCardProcessing.com

Very quick and simple application and approvalRyan walked me through the application while on the phoneExplained everything so I understood exactly what I needed and what to expectJonathan, my consultant, followed up the next day with my approval and what to expect nextThey are genuinely wanting you to succeed in your business

I am a small business newly inventing my marketing strategies and found myself in an high volume sales connection and needed instant credit card processing at four locationsWow the response that Jason and this company was tremendously out of this world, I don't know how I we could have made it without you guysThis company is efficient, prompt.well established, and essential in my business and I and my company The Wet Brush Electric Shaver Company ***WANT TO SAY A GREAT BIG THANK YOU.***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10520712, and find that this resolution is satisfactory to me, assuming the company fulfills its offer to refund the feesThank you for your assistance
Regards,
*** ***

We are sorry to hear of this customer's negative experience We have requested Ignite Payments refund these fees They should deposit into the customer's checking account in the next to weeks

This review is for creditcardprocessing.com which is an ISO for Wells FargoSo the merchant services provided by creditcardprocessing.com is a jokeWells Fargo sells or associates with a company that uses deceitful business practices
No one returns your calls, took forever for payments to clear and be releasedThey kept wanting to add, adjust terms before releasing payments
We spoke with our local bank's merchant services provider and he advised we wait days to see what all the fee's would beWe went with CCP thinking the fee's were more competitive then anyone else After the days we brought our statement to our bank merchant to find out we where back doored over $in fee's
When we called them out on it, they admitted to back dooring the fee's, no resolution, just a go F yourself
That's there business model, hook, line, sinkerI'm sure as people catch on, there name will change and guess whichever bank is going to partner with them again?!

According to iPayment, the processor that handles our customers' transactions, the referenced refund was deposited on 12/17/

steve has been so helpfulI wouldn't go to another credit card servicethis company has gone out of there way to please mefantastic.cannt go wrong with dealing with steve

We are sorry to hear of this customer’s negative experience. This post is not indicative of our business practicesIn reference to the cancellation fee, the customer signed a one year contract extension with an early
termination fee in exchange for a free terminal placementSince the equipment was not successfully deployed we have requested a refund of the fees in question as a courtesy

I have a start up base in FloridaCreditCardProcessing.com was able to help us setup and get started with processing credit card payments in a easy and timely mannerThe reps are also very helpful and extremely patientI only dealt with the company reps a few times on the phone but the few times no complaints, unlike some big banks which we were initially using bad idea, check out ***

We regret this customer's negative experience This customer does not have an active account with our organization as it was terminated per their request

We regret this customer's negative experience The closure of a merchant account with our company requires a signed authorization since this is a financial service It does not appear the closure request was received initially We can confirm this account has been closed and a
refund of $has been requested This refund should deposit into the customer's checking account in the next to business days

This company is dishonest in their business practices, they will overcharge you, they will shut down accounts without proper notice, they have poor customer service as well as they have account reps that will do anything to open up an account improperly and then justify their wrong doing and shut it down when they get uncovered regarding their business practices

We regret that this
merchant did not fully understand all of the terms of the agreement
The customer contacted our company, and was then contacted
by an account
representative who went over the rates and fees of
our merchant services.
The customer then provided their personal and proprietary information
to the representative to prefill an electronic application and begin
the approval/activation process. The application was sent over
for the customer to review at which point they are able to do
an "e-signature" with their mouse and they then answer
security questions based on their personal history pulled from
public records. The full agreement was available to print out
via PDF They were also sent a copy of the agreement and program guide on
a CD with more details on their live, active merchant account.
Further, the merchant was sent an email explaining when the billing would
begin. The accounts we were able to locate do not actually show any credit
card transactions were run. However, we
have requested a refund of the $in service fees we are showing in our
system. These should deposit into the
customer’s checking account in the next to business days

Complaint:
I am rejecting this response because: The company has yet to correct their mistakes and have now cause many of my customers to question our credit card charges in addition to credit card processing has now removed funds that were not charged in a timely manner from our account I want out of my contract due to them not performing and depositing funds into our account
IF YOU ARE A BUSINESS OWNER.........DO NOT USE THIS COMPANY YOU ARE LOOKING AT A YEAR OF HEADACHES THEY WILL COST YOU A TON OF TIME AND MONEY!!!!!!!!!!!
Regards,
G*** ***

!important;">Complaint:
I am rejecting this response because: I just received two additional pending charges from them out of my bank account this morningThey have not closed my account, and have not contacted me at all, or mailed me paperwork to close my account like they promised previously.
Regards,
*** ***

Despite negative reviews online, there were some glowing reviews I thought I'd take a chance and signed up with Marc Ferullo for a merchant account My first month, I processed one credit card transaction for $ A few weeks later, I got a bill from the company for $in FEES! Apparently, there is a monthly fee of $plus $because the account number was entered incorrectly and another $just because they had to send me a letter (not sure why they couldn't call or email) I am beside myself and immediately closed the account A business associate recommended The Square as a credit card processing company and that is where I am headed Do not use this company until you want a ridiculous amount of fees (almost 60%!!!) on top of friendly, but completely non-responsive customer service

I was looking for an honest no contract merchant service provider and I called CreditCardProcessing.com and got *** *** on the phone and he was really helpful and set me up with a swiper that I love! When I called him with a simple question on my account he was so helpful

I had four companies that I was looking into for credit card processing and Jonathan was the first to get back with meHe explained everything, all the costs, all the features and answered any questions I had several days later He gave me an offer I couldn't refuseHe is very professional yet has that personal touch

We signed up with this company as we own a roofing and renovations company. We have worked with them for about 2 months now and have had no issues until they flagged a purchase and requested all types of information and paperwork to have the almost $7000 in charges released. We submitted everything requested and eventually were told that unless we had our customer sign a new contract without any warranty information, they would not release the funds. We are a roofing company. What kind of customer would sign a contract stating that they have no extended warranty? Clearly we would not ask that of any customer and refunded the customer's payment until we are set up with a new company. I was told then by the risk management department that they do not work with any companies that provide extended warranties. My issue is not that they have this policy, but that it was never asked if we provided them in our business. As a construction company, clearly we do and we would never have gone through the stress and frustration of this situation. They need to ask the correct questions from the beginning, BEFORE signing people up for their services to ensure this does not happen to other companies. If you are a company that provides anything beyond a 90 day warranty, DO NOT USE THIS COMPANY!!!!

The service I got from Brett was great. He answered all my e-mails immediately with answers to my questions. I have tried doing business with other credit card companies, and the service was not good. I highly recommend Credit Card Processing. Their customer service is great.