Crosstown Auto Body

Complaint: ***
I am rejecting this response because: Mailed statements never reached meThis business must mailing methods that verify mail was accepted by the person they are asking money fromOtherwise, how can an out-of-towner know he was on a toll road and how to pay when there are no toll boothsTheir tracking information does not even confirm the mail made it to my residenceAnd I confirm they did not reach my residence, nor did I receive any, nor has this business offered to waive the late fees when I stated I never received any correspondence besides their collection notice stating I owed late fees in addition to the original amount.
Regards,
*** ***

We stand by our first response as being accurate As it relates to the Northwest Parkway, we consider this matter closed

Our Chicago office is working with Mr*** to resolve his outstanding tickets and address the matter of the ticket issued on a stolen vehicle

In this matter the Pennsylvania Department of Revenue has retained us to contact the complainant because he did not file a return for Employer Withholding Tax for the first quarter of We have been in contact with the complainantWhile he asserted he never had an Employer Withholding Tax
account with the Commonwealth, we explained that a return was filed and paid for the second quarter of 2013, thus there was indeed an account. The complainant has refused our assistance in helping him to file the missing return. We advised the complainant that we will close our file, although the Department of Revenue will still expect the return to be filed. The complainant said that was fine and terminated the callAs we have closed and returned the file to our client, we consider this matter closed

In response to the above referenced Revdex.com Complaint, please be advised our law firm is contracted with the County of Butte Central Collections Department for collection of unpaid and delinquent Court Ordered Debt. The delinquent account relates to monetary fines issued under the matter of People
v***, *** ***, Butte County Superior Court Case No.: *** for a traffic citation issued 2/04/under Vehicle Code ***(a)(1) (registration violation) and on 3/06/under Vehicle Code ***(a)(1) (failure to appear - FTA) A payment plan filed was granted by the Court on 1/12/and payments commenced on 4/23/on the outstanding balance with $down and payments of $for a total of $ However, there was a default in the payment plan and the account was returned to Central Collections as a Failure to Pay (FTP) on 4/5/with a balance due of $ The amount of $remains delinquent and matter was referred to our offices for collection A search of public records revealed an address for *** *** *** at *** *** *** *** *** ***, CA and our collection letter was sent to that address Further information concerning the delinquent account can be found by contacting the Court’s website at http://www.***/ and entering the case number under the heading Case Information If you or the office of the Revdex.com have any further questions, or if you would like to make payment on the account, please respond as instructed on the collection letter, or please contact Linebarger, Goggan Blair & Sampson, LLP, *** *** *** *** ***; Denver, CO 80202; Main: *** ***; Attention: *** ***, Collection Manager. Sincerely, *** ** ***
*** ** *** Attorney at Law

In light of our research of the public records at our disposal, the *** *** *** upon whom we are attempting to collect an obligation owed to the Justice of the Peace, Pct1, of Hudspeth County, Texas, is the same person that is also known as *** *** ***, and is also known as *** ***
*** ***. Our attempts to contact Mr*** at the address listed in the notice regarding this obligation is correct and justified by the information gathered by our firm and provided by the Court

Linebarger Goggan has been collecting delinquent debt owed to the *** ** *** since The complainant is welcome to contact the *** *** ** *** at *** to confirm the sameMs*** payment was submitted to the ***, and we have confirmed it
has already been applied to her outstanding obligation with the ***Therefore no funds will be returned

Complaint: ***
I am rejecting this response because:I have received information from Enterprise that I did not rent this carIn addition, Enterprise handles any tolls that appear on its rental cars by paying them, often with the credit card they used for the rental, and then they inform the customerThey do not contact the county, they do not contact Linebarger Goggan Blair & Sampson, LLPI would be happy to make a complaint to the state bar about thisIt seems like an abuse of the law.
Regards,
*** ***

Revdex.com:
As requested I have faxed all invoices to TxTag who is now resolving the matter with HCTRAI am awaiting resolution from HCTRA which according to their staff should be complete by 5/I have reviewed the response made by the business in reference to complaint ID 10593827, and find that this resolution is satisfactory to me.
Regards,
*** ***

Mrs*** says that she was not properly notified of the toll violations in because it was not mailed to where she resided at the time she incurred the violations. HCTRA mailed out the original invoices to the registered address of the vehicle at the time of the violations in accordance
to Texas Transportation Code The address was provided by the DMV It is the responsibility of the owner of a vehicle to maintain a current address with their vehicle registration If Mrs*** failed to timely update her registration that is not the fault of our client, HCTRA When Mrs*** contacted the firm regarding this issue she was informed that if the information provided by the DMV was in error, she needed to provide proof that the vehicle was registered at another address with DMV at the time of the violations She recently provided other documentation, but it was not as we had requested and was insufficient for HCTRA to waive the charges The balance is currently due in full and the hold on the vehicle registration will not be released until the amounts due are paid or proper documentation showing an error is provided

Ereceives its registration address information directly from the DMV The address provided was the *** *** *** *** The payment of $was received and applied by E470, leaving a balance of $25.00.Enotes show that they received Ms***’s dispute and responded directly to her that the bill is valid and the amounts due and owing As such, the $remains due and owing

Complaint: ***
I am rejecting this response because:
They are conveniently leaving out that I have already told them that I have entered in a payment arrangement with the clerks office.They've left out that as soon as they received the complaint they issued a "final warning" in retaliation. At this point it doesn't matterThese people don't care. This is causing too many health issues for meI am now on anti depressants and anxiety medications following a break down due to the stress they are causing with their harassment
Regards,
*** ***

Our client, the Harris County Toll Authority, sent two separate invoices to *** *** on June 8, for unpaid tolls incurred on their tollwayThe delay in sending out the invoices was caused because a temporary paper plate was on the vehicle HCTRA was not notified who the buyer of the
vehicle was until June 6, Despite the delay, Ms*** was still allotted days after the due date before her account was sent to collections. The address on both invoices mailed by HCTRA is the same address Ms*** provided on this complaint Mr*** ***, the toll tag account holder, was told by a CSR and a Supervisor at HCTRA that administrative fees would not be waived until tolls and 3rd party collection fees were paidHCTRA informed him that they had confirmation of the delivery of the invoicesUSPS confirmed June 10, A call was not placed to HCTRA by the complainant until August 24, 2015, after receiving a collection notice.HCTRA has not waived any administrative charges and will not do so until the 3rd party collection fees are paid The amount of $is balance owed if Ms*** takes advantage of the waiver

We received her information in June 2015, when our system was updated with her name. The initial skip trace provided us with ** *** *** ** *** *** ** *** Our notice dated was returned as a bad address on June 25.A second skip trace provided us with her current address on July 23. We do not know why it took three years to get her name associated with the violationOnce we did have it, it only took us 30 days to locate her with a good address and forward the invoice on behalf of our client, the City of GalvestonThe debt remains active and owing Tell us why here

I am responding to the consumer complaint filed with your office by *** ***Ms***’s complaint regards an account in the name of ** *** *** owed to our client, the EPublic Highway Authority (E470)Emailed multiple statements addressed to ** *** *** to 6**
*** *** *** *** ** *** (the registered address) for plate ** ***The account was placed with our firm on December 29, and one notice was mailed with the same informationMs*** contacted the firm on February 8, stating that we had the wrong addressAt that time, the agent marked the address as a Mail Return (Wrong Address) on our systemMs*** called in again the same day and was advised by the agent that we could not speak with her or provide any details on the account as it was in the name of ** *** *** Esystem notes show that this account was paid via their website on the same date, February 8, At no time was Ms***’s son listed on the account as she claims in her dispute

Ms*** incurred violations ranging from 7/22/through 12/15/with our client, the Harris County Toll Road Authoirty These tolls were not charged to an EZTAG account and were invoiced on separate occasions Invoices were mailed out to the registered address of the vehicle
and HCTRA did not record an attempt to resolve them prior to collections Ms*** contacted HCTRA on 2/26/and was made aware that the new license plate *** was not added to the account, as EZTAGs are not transferable and therefore the reason why the tolls were not charged to the account No attempt to report the violations to a credit bureau was ever made.We have contacted and spoken to Mr*** A settlement was reached and the account paid in full

Revdex.com:I will accept this companies excuse of ignorance. However, it is obvious that this company has my name. Therefore, it is also obvious that no other people live at this address. I will wait for another communication from this company, then will take legal action at that time
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We received the violation on 01/22/We mailed our first notice on 02/01/After receiving a notice that we had the wrong individual via USMail on 4/5/2016, we reviewed the photo evidence and determined the wrong license plate number was entered for the initial violation
With the permission of our client, SP Plus, we closed the account today

Complaint: ***
I am rejecting this response because: I never did receive an invoice other than the collection letter with all of the added feesI do not have an invoice that shows Mr what the actual toll fees were, but the representative on the phone said that the fees were around $per violationWhen I told him that I did not received an original invoice, he said that I should have called to pay when I went through the toll originally and that was my responsibilityThat seems wrong to meI told him that I expected to get a bill in the mail because that is how the other toll roads work, and he said that they do not operate the same wayI will be more than happy to pay the original toll violation fees, however I feel like this is a scamAfter he talked to a supervisor, he said they did send me an invoice I never did receive one
Regards,
*** ***

This complaint regards unpaid tolls and fees owed to our client, Florida’s Turnpike Enterprise (FTE). Mr*** states that the license plate listed on the account was not his and he was not in Florida when the toll occurred. According to the FTE, a vehicle with North Carolina
license plate *** was captured on the turnpike on 10/10/2013. North Carolina DMV records showed that the plate was registered to Mr*** ** *** at *** *** *** *** **Fayetteville, NC at the time the toll was incurred The first invoice was mailed to Mr*** at the registered address by FTE on 10/31/followed by the second on 12/06/2013. The invoices were not resolved with FTE and the account was referred to the firm for collections on 01/19/2014. We located an updated address for Mr*** in January and invoiced him at his Georgia address. Based on the review, the balance is due in full We have attempted to contact Mr*** at the number provided and left a voicemail