Crosstown Auto Body

Complaint: ***
I am rejecting this response because: I never received notices that this business claims they sent to meI only came to find out that I had a balance with them after researching on my own
Regards,
*** ***

The Harris County Toll Road Authority sends notice of toll violations to the registered owner at the registered address as required by state law . They sent Mr*** notice of the violations when the violations occurred and prior to the referral of the account to the firmHCTRA and the firm have violated no laws. We consider this matter closed

please see the attached files for our responseOn 5/19/2016, Linebarger Goggan Blair & Sampson, LLP (the firm) received parking violation *** from SP Plus Corporation (our client) that was issued on 3/31/for “ticket expired” at *** *** *** ***, Austin, Texas at 10:PM to
license plate ***, TX. On 5/20/2016, the firm skip-traced license plate ***, TX to a Honda Accord owned by *** *** *** at *** *** ***., Apt***, Austin, TX on the original titled date of 9/4/The vehicle was registered to *** *** *** at the more-current address of *** *** ***, Dripping Springs, TX 78620. On 5/23/2016, the firm mailed the first collection noticeOn 6/27/2016, the firm mailed a second collection notice.On 7/5/2016, the firm received Revdex.com complaint # ***Also on 7/5/2016, the firm re-checked skip-tracing efforts and found *** *** *** to be both the title holder and registrant of the aforementioned vehicle at the time of the violation. Currently, violation # *** remains outstanding in the amount of $

Complaint: ***
I am rejecting this response because: Just because my name is the same does not his me this is not me so again you were told to quit calling my phone ###-###-#### and you kept doing it so yes you are harassing me and you need to stop I would think since you call yourself a law office you would understand this I would check out the information IE phone numbers be for harassing people so now I would like a apology and do not contact me again or I will file a law suit against you
Regards,
*** ***

Please See Attached. Thanks!

Complaint: ***
I am rejecting this response because: The response from the law firm doesn't answer any of the issues I raisedThey state that I was ticketed for parking overnight at a meter in the city of GalvestonI never parked overnight at any metersAnd I don't recall receiving any parking ticket during my stay in that city
They claim it took from until to locate meThe Massachusetts license plate on my car is tied to my name and mailing address in the database of the Massachusetts Registry of Motor VehiclesAny legitimate government agency, of which I assume the City of Galveston is one, has the ability to contact the Massachusetts RMV and obtain my mailing address in regards to any ticketsPlease provide some proof that at any time during the last four years the City of Galveston has attempted to contact me.You can't just show up after four years claiming someone owes a debtI googled the name of this law firm, and you have the worst reputation of any business I've ever seenMany people accuse you of scams.
Regards,
*** ***

Revdex.com Reply:On 4/18/2016, we were assigned two parking violations issued 2/27/and 2/28/in the City of Nashville, Tennessee totaling $from SP Plus Corporation which were allocated to a Tennessee license plate we skip-traced to a Tennessee DebtorThe address and phone number we
acquired through additional skip-tracing efforts belonged to *** *** of Fishers, IndianaA manual review of the skip-tracing effort revealed that the address and phone number for *** *** of Fishers, Indiana should not have been attached to these Debts.On 5/11/2016, we manually removed *** ***’s address and phone number from these violationsAs of 5/11/2016, we have no parking violations attached to *** *** of Fishers, Indiana.We have provided a copy of the letter to the correct Ms*** in TN

Complaint: ***
I am rejecting this response because:when we first received this notice we called and told them we didn't own this truckWe asked them where they got there information that it is registered to *** *** they would not tell usPer Kansas dept of vehicles that tag is not registered to usAnd never has beenOur insurance company faxed them the paperwork showing they totaled our truck This truck was sold at autionThen we received more notices say we owed more money I then sent to them a registered letter they signed for showing my tag number that was registered to us when we owned this truck they clearly don't know how to do business I have sent them proof more than once ad per our dept of motor vehicles here in Kansas they do this all the time to people here several stories on our local news about this it's time someone makes them accountable for there actionsThis is clearly harassment I will fax you a letter from our insurance company to you the Revdex.com but something needs to be done about this issueThanks Mr and Mrs ***
Regards,
*** ***

Complaint: ***
I am rejecting this response.See attached file showing: 1) Linebarger notice 2) Response to erroneous debt 3) Letter from my County Tax Office, confirming I was not the owner of vehicle with referenced VIN number at time of the alleged violation, as it was sold year prior.** ***

I am responding to the consumer complaint filed with your office by *** *** ***’s complaint regards business registration fees due our client, the City and County of San Francisco Treasurer and Tax Collector (SFTTC). A review of the City and County records indicated six outstanding
registration fee years for a business named “*** ** ***” with a total amount due of $1,at an address of *** *** *** *** *** *** ** ***. *** *** contacted the firm on May 14, and stated that he never had any business in the City and County of San Francisco and the account is not in his nameUpon receipt of this complaint, we asked the SFTTC for a review the account. Based on the review, we have determined the account was in error as to *** ***As such, the six accounts have been recalled from our office and closed by the SFTTC

Revdex.com Response On 3/14/2016, Linebarger Goggan Blair & Sampson, LLP (the firm) received parking violation *** from SP Plus Corporation (SP Plus) for non-payment of a parking fee linked to Alabama license plate REGENCY.On 5/12/2016, we skip traced the license plate to *** ***
*** in Huntsville, Alabama, and on 5/16/2016, we mailed our first and only collection notice.On 5/27/we were made aware of the Revdex.com complaintUpon further review of the photographic evidence provided by SP Plus, we discovered the license plate pictured was actually a temporary paper advertisement place-holder plate for REGENCY MOTORSWe immediately contacted SP Plus and they agreed to recall the violation from collectionsWe also ceased any collection activity related to this violation.As of 5/27/2016, we no longer consider *** *** *** the responsible party for SP Plus violation ***

Please see the attached file for our response. thank you

Complaint: ***
I am rejecting this response because:I never received information on this payment plan.Can I make the payments online? If not I will need the exact address that I will have to send the payments toAlso is there a due date ? Or how does this work? I need specific information on how the payment plan will work.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I've never once received an invoice AND the Contour I haven't had since late 2011. So any "registered addressed" you've been sending are probably wrong and going to someone else.It's my responsibility to maintain updated records with the DMV? I HAVEIt's YOUR responsiblity to make sure I receive themYou can't tell someone they owe money and keep adding on interest and penalties and god knows what else without making sure they are receiving themWhen is the last time you sent an invoice?I've worked for your firm before, as a temporary until *I* leftI think in Don't tell me you cannot assist meI'm willing to pay SOMEthing but $is excessiveI worked at your call center in San AntonioI didn't work for the HCTRA sideI worked under a man named *** and did collections for the Bexar County Court system for unpaid ticketsI don't ignore my responsiblites because I've seen what you all do to peopleI don't have the contour so I could care less if you blocked registration for that vehicleWhat is owed and what can be done for the Chrysler Pacifica?
Regards,
*** ***

Ms*** states on the complaint that the vehicle in question has never been in the state of Virginia Our client has confirmed the license plate on the image was read in error The account has been removed from collections and Ms*** no longer has a balance due in collections.We
attempted to contact Ms*** at the number provided but were unable to reach her by phone or leave a message on her voicemail due to network difficulty on her end

We are in receipt of your complaint to both the CFPB and Revdex.comWe take all complaints seriously, and have thoroughly investigated the facts of this matter.First, contrary to your assertion, we are not a "collector"Our firm has been providing legal collection services for over years, and
our Harrisburg Office has been providing collection services to the Commonwealth of Pennsylvania and its state agencies for years.The PA Department of Revenue placed your delinquent account with our office in 2016, and we sent correspondence to your attention on November 7, and communicated with you on November 14, In that conversation you verified your social security number was the same as that of the Department of Revenue's recordsAlthough our notes indicate we were to provide you with a breakdown of the liability, I can't confirm the breakdown was actually sent and we apologizeNevertheless, the obligation still exists.We will honor your request to cease communications with youHowever, it's important to understand the Department of Revenue still considers your account outstanding, and liens have been filedIf you want us to assist in resolving this matter, just let us know

Ms*** states in her complaint she was informed by representative at THEA that the tolls were resolved and does not have a balance owed for the vehicle in question We forwarded Mr*** complaint to THEA After review, THEA confirmed this matter was cleared within the grace period
and should not have been referred to collections The account has since been recalled and no balance is currently due.We contacted and informed Ms*** of the resolution and have provided the tax office with the DMV release for this vehicle

As was explained to Ms*** by E470, the
amount of $remains outstanding as she did not make payment in full or on
time She was given an opportunity to pay the reduced amount but failed
to meet the terms set by our client

We stand by our previous response Mr***’s complaint regards toll violations assessed by our client, the New York State Thruway Authority (NYSTA) Mr*** was invoiced by NYSTA for the toll violations and failed to resolve the invoices with our client prior to collections, he will be responsible for the balance Contrary to his assertions, toll violations with NYSTA do not fall under the FDCPA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***