Cupshe

Dear customer, we're sorry for all the inconvenienceRecently the processing time is a little bit longer than usualYour package has been shipped out on October 18th and has been delivered alreadyOnce again we apologize for the delay of shipment and all the worries causedIf you have any further questions, please feel free to let us know

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Dear customer, we are very sorry for our delayed reply and apologize sincerely for any unpleasant worries we broughtRecently our answering time for inquiries is a little bit slow due to a large volume of inquiring ticketsWe're deeply sorry that we haven't offered assistance in a most timely mannerOur agent has emailed you and solved your problemIf you have any inquires, please email us

This company is extraordinarily unresponsive to my return requests and has not responded to my inquiries on social media platforms such as Twitter, Facebook, and InstagramI have sent multiples emails from my personal email and have only received a standard reply twice without any follow up information to the requestI have responded to those emails with all of the product information, photos, and specific requests as they have asked for I still have not received a reply to any of my messages regarding this return request One of the bikinis I received was damaged and cannot be repaired Two bikinis have a fit issue that will not be corrected with an exchangeAnother bikini appears to have been worn, smells of cigarette smoke, and the plastic sanitation liner was missing from the swimsuit bottoms as well

Hello, I placed an order just about weeks ago for a dressI don't typically shop sponsored ads on social media, but I really liked the look of the productAfter, completing my order, I decided to look further into the companyUnfortunately, everything I read from other buyers was extremely negativeAfter weeks without shipping notfication, I emailed the company about the shipping info and did not receive a reply backAny communication from the company has been in broken English and I am definitely questioning the legitimacy of the businessAt this point, I would just like a refund to my [redacted] accountIt's not about the money, I just have serious doubts about the companies ability to fill orders and would like to prevent other buyers from having a similar experience in the futureThank you for your time [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and received my refundI will make sure to tell my friends never to order from your website because you say to contact us, but you don't answer emails or your phone Regards, [redacted] ***

Dear customer, we're sorry for the delay of shipmentYour order has been shipped out on October 25th by USPSWe will e-mail you with the tracking informationOnce again we apologize for all the troubles

Dear customer,sincerely apologize for your inconvenienceYour order has shipped in May Our agent has emailed you the tracking linkYou can track your order by this linkIf you have any inquires, please email us

Dear customer, we're sorry for lack of communication and all the troubles we causedWe will try our best to improve our serviceOur customer service agent has cancelled your order and refunded youYou will receive a refund notification from your bank after they processed the moneyOnce again we apologize for all the disappointment

The company I order swimsuits from is horribleThe swimsuits didn't fit, and they seemed to have a process in place to return the swimsuits, but its a scamThey offer 70% off the next order and tell you to keep the swimsuitI don't want to product I just want a refundThey claim on their website returns are easy and in fact they are not I tried to find more information on their return site, only to find additional complaintsSee website belowI want my money back, and everyone else that orders from them deserves a clear way to return the product, or at least know what they are up against if they order from this company [redacted] -Notes-for-return-exchange

Dear customer, we're sorry for your unpleasant experience with your return requestOur customer service agent has processed your return application and refunded you for this itemYou will receive a refund notification from your bank after they processed the moneyWe will try our best to improve our service and avoid bringing unsatisfying shopping experience for our customersSorry again for all the troubles

Dear customer, we are deeply sorry for all inconvenienceRecently we have confronted a large volume of orders than before, so the processing time will be longer than expectedWe couldn't apologize more for the disappointmentWe found that our agents have fully refunded to your cardYou will receive the refund notification from your bank after they processed the moneyIt will depend the bank's processing time to notifySo sorry for the trouble again

I ordered my daughter several bathing suits last summer, and again this springBikini bottoms always have the protection sticker in the crotchWhen we removed the sticker, all of the “stick” remained in the suitI tried getting it out, but had no luckMy daughter tried to wear it, but it’s too uncomfortableWe didn’t realize this until late July, which was after their return policyI asked for an exchange, and was simply told “no” because it was after the daysI replied back about how this is a damaged product, and the response I received was “.....We have no access to exchange the item for it is over daysWe appreciate you for being a loyal Cupshe Customer, and are always working to improve your shopping experience.” They have “no access”, to exchange this, but I bet if I were to reorder the bottoms, they’d have access, wouldn’t they???

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI still do not recommend their company due to the fact that after all my attempts of communication they only responded when I filed a complaint with Revdex.comThat should be noted Regards, [redacted] ***

We requested a refund for a return and we were promised that in writing by email We returned the items in late April and have yet to see a return Order number [redacted] , four items returned: Cupshe Keep on Hoping tank Bikini Set - M/Blue for $each Cupshe Collect Shells at Beachside Cross Bikini Set - M/Grey for $each Cupshe Bloom in the Dream high waisted Bikini Set - M/Multi-color for $each Cupshe Match Mousse Solid Bikini Set - M/Olive Green for $each Total of refund should have been $ I am appalled that we have been waiting since May for a refund to appear back on our credit card This is horrible business practices and we will never, ever order from this company again

We're sorry to bring you such worries and troubleWe're actually a reliable company since our customers will surly get what they paid forWe're also willing to fix any problem for our customers if there's any dissatisfactionWe're regretted that current processing time for an order is longer than expected due to large volume of ordersFor some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shippingWe couldn't apologize much more for any disappointmentWe have cancelled your order and fully refunded to your card on October 12thYou will receive a refund notification from your bank after they processed the moneyIt will depend on the bank's processing time to notifyIf there's any further questions regarding the refund, please feel free to let us know

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]It took them weeks of back and forth and now they want me to return it asapAwful customer service Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: First, I want to thank youAfter filing the complaint cupshe reached out to me finally via e-mail at 3amHowever, only provided a tracking link for fed ex ignoring my request for refundThey tried to tell me it was delivered 4/which is untrueThe link provided for tracking states it made it to Minot, ND but was returned to shipper due to incorrect address but the address given was in deed correct after double checking twiceIt then shows it's finally delivery being 4/as she stated, in Rowland's, CA which is worlds apart from where I am Thank you again for helping meSincerely, [redacted] Regards, [redacted]

I think that this business may be a scam I ordered in November and can not get any information on a shipment or delivery date I have emailed numerous times and continue to get be patient for another week with unbelievable excuses as to why the items have not arrived PLEASE HELP TO CLOSE THIS COMPANY They advertise day delivery......you will not get your merchandise stay away

I am filing a formal complaint due to being charged for a purchase without receiving notification of confirmation or shipment of product I am filing a formal complaint due to an order I placed with the company on Sept 22nd, I ordered two separate items on the website that I was directed to via [redacted] I placed my order only to never receive any confirmation that the order has been accepted or that my purchase has been shipped It states on the website that all orders ship within 5-days I have yet to receive any confirmation from the company stating my order was ever even receivedI have attempted on multiple occasions to contact the company however the number listed does not work Once the number is called it simply rings busy or continues to ring until it ends the call When I attempted to reach them via email I was prompted by a technical ticket support company and told I would be contacted within days I have yet to receive any confirmation whatsoever from