Daily Steals

Review: I purchased 2 items on 3/**/14 from Daily Steals' website via my PayPal account. My subtotal was $25.00 (one $12 and one $13 item), tax $2.00 (8%; 4% State, 4% County), total equaling $27.00. My order confirmation page, as well as the order confirmation that was subsequently emailed to me both stated $27.00 was the final total. Upon viewing my PayPal emailed receipt on 3[redacted], I noticed I was not charged $27.00, but rather $27.22. I then checked my bank account, which in fact did reflect a debit of $27.22. I then e-mailed Daily Steals asking why, asking it to be corrected, as well as my order cancelled; I did not wish to do business with a company who makes unauthorized charges. Daily Steals responded to me by saying they would cancel 1/2 of the order, but the other part of it was "being processed for shipping". The sales team rep then told me if the other part of my order was still unwanted, to refuse the package. I pushed further to why it occurred in the first place, and asked about how I could "refuse" a package if it isn't shipped with a signature required for delivery. I was told there was a "glitch" and the matter would be brought up to the IT department. They have refunded me a total of $14.15 (a $13 item + incorrectly calculated tax amount).Desired Settlement: A week later, and the order already "processed for shipping" still has not been shipped. I would like this resolved by getting a refund of the remaining $13.07 has not given back to me. Also I would very much appreciate this so called "glitch" to be investigated more thoroughly, there's no telling how many customers experienced the same issue as I did, some of which may not even realize it yet. 22 cents is not a lot, nor did it "break the bank". Although, a few cents over multiplied by thousands of customers could equate to thousands of illegally obtained profits.

Business

Response:

Hello, I apologize for any confusion with this order. However, attached are the customers invoices where tax is included and shows to the customer. Also, I have sent this information to our IT department, and no other issues of this type have been seen. IF there anything else I can help with please let me know.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have attached a combined copy of my PayPal Receipt, Daily Steals' emailed order confirmation (I can forward the original if needed), as well as my bank transaction history showing the real amount deducted from my account. Also, the shipment that was sent after the complaint was initiated has now arrived, although the merchandise has not been checked for accuracy of item or opened.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

A refund in the amount of $14.37 has been issued to the PayPal account. Please allow 3-5 days for the refund to reflect in your account.

Review: Product was ordered through their site in July, after repeated contact with the company to get a refund or ship the product they have quit responding to complaints. It is my feeling they think I will just drop the case since the purchase was so small. I have filed a dispute through [redacted] and expect a full refund of the money. Order # [redacted] - **/07/2015Desired Settlement: Refund the money paid for the item never recieved

Business

Response:

Hello,We apologize for the inconvenience. I have issued a full refund via [redacted] for this purchase which will reflect in your account within 24 hours. Please let us know if you have any questions or concerns.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: September */2015 online I buy a headset for my son, the money was deducted from my account immediately, today is September **, I have written four emails asking for information about my order and only one "Kevin" answered me saying that in two days, would be sending my headphones, 22 days later did not respond or send me my headphones, they are deceiving people and taking money, many complaints have seen and nobody does anything, as it is possible that these [redacted] continue doing this ?Seeing my history I found that in September 2013 ordered an FM Transmitter iPod iPhone, and what I got was apparatus for charging batteries used and scratched,I made the claim that it was not what I had ordered and the response was "if it was a mistake from us we can do nothing, sorry " Unfortunately I did not remember it was the same as this people had deceived me before...Desired Settlement: the only thing I want is that they send me what I bought, as it appears on the web site

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.they gave me the money back

Sincerely,

Review: After waiting 4 months for my item, I contacted Daily Steals and they claim they refunded my debit card after which I checked and they did not. I then contacted them again and they insist they did, I checked my bank statement twice but never received my refund of $25.04.Desired Settlement: I want my money back.

Business

Response:

Hello [redacted],I have issued a check in the amount of $25.04 which will be mailed out to the shipping address associated with the order. The check will be issued by Chaos Commerce and is scheduled to arrive by the end of this week. We apologize for the inconvenience and hope that you may continue to do business with us.Hello Kristina,As previously requested, a replacement was shipped out via UPS tracking #1Z243FX1YW54268187 upon arrival of your return. However, I do show that you have refused delivery of this package on June 11th and it is on it's way back to us. I have issued a check in the amount of $229.00 which will be mailed out to the shipping address associated with the order. The check will be issued by Chaos Commerce and is scheduled to arrive by the end of this week. We apologize for the inconvenience and hope that you nay continue to do business with us.

Review: A month ago I was invited by email from a man name [redacted] at [redacted] to do a survey, he promised that I will get a 20% off coupon. I've never received the coupon until I contacted them last week via the official site contact form. I met a rep. named [redacted] who wrote "there was an error with the link for the survey. Please go ahead and make a purchase and I will refund you for the 20% discount. Any purchases over $75.00 will only have a $15.00 discount." I went on the site and make a purchase of $78 emailed her the order number on the same day (Jan [redacted]). It's been a week since then and I hear nothing from them or any of my emails were replied, of course there is no refund yet. Though I do understand the process takes some time, at least I need some sort of confirmation.

I even thought of letting go of the refund and just move on but things got worse. Yesterday (Feb [redacted]), I received my order and found out that the headset (logitech 500vi) which was advertised on the site as "New" was actually a refurbished with the green quality check stamp and arrived in bulk package. The price was $30, and the new pair on [redacted] is $32.

I do have a history with the site and I totally understand sometimes, unexpected issues happen, but this is way too much for me. There is another item in my order (order # [redacted]) and I'm too frustrated to ever open it. This is a worst online shopping experience I've ever had in my life.Desired Settlement: Please provide me free return RMA slip for all items in the order and offer a full refund.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.They refunded me $14 out of $15 they promised this morning, and that't it, they don't even mention about the item condition. I'm too disappointed in their customer service, I don't want to follow this case anymore, better something than nothing.

Sincerely,

Review: On 10/**/14 I purchased a computer from dailysteals.com and when my computer arrived on 10/**/14 it would not even turn on. I contacted them on 10/**/14 and advised them of the issue. They sent me a return label on that day. I mailed the broken computer back on 11/*/14 via[redacted]. The computer arrived back to them on 11/*/14. I received an email from "[redacted]" on 11/*/14 stating that my refund was issued. On 11/**/14 I still did not receive my refund and again contacted them asking where my refund was. On 11/**/14 "[redacted]" responded and stated that I would get my refund by the end of the day. 11/**/14 at approximately [redacted] I again emailed "[redacted]" asking where my refund was. I still have not heard back from them. I tried to be as patient as I could since they stayed in contact with me however now I am sure without outside help that I will not see my money. I tired going to my bank but now since it is outside of the 30 days there is nothing they can do to help me.Desired Settlement: I would like to be refunded the amount that I paid for the computer. I was charged $212.93 and I would like this returned to my account.

Business

Response:

Refund was issued. Please allow 3-5 days for the refund to reflect in your account.

Review: I ordered a pair of Dr.Beats headphones for a gift on Nov *....Within four days I tried to cancel the order. The gift was not what the recipient wanted. I contacted the company and asked for a return authorization.

They have refused to take them back. I have not opened the envelope shipped it was in but the envelope was open when I received it.(without an invoice I might ad).

I would like to send them back and get a full refund.

They have said its not the policy. If I had known that I would not have bought from them.Desired Settlement: I would like them to take the merchandise back and issue me a credit for the item....

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Hi

I dont know its because your office reached out to this company or not. Today I received a return authorization.

If it was because of your company then I thank you so very much...Even so I still thank you.

Sunny Peclet

--

Review: I purchase a desktop and paid for it on July **, 2013. As of the date of this complaint, the item has not been shipped. When I inquired, the sent a generic non-response and didn't answer to subsequent inquiries.Desired Settlement: Delivery of order and interest on the money paid and non-shipment beyond 2 business days after payment.

Business

Response:

Attached is an email that was sent to [redacted] today August [redacted]. It included the customers tracking information as well as details regarding our shipping methods.

If further assistance is needed please let me know.

This place is very shady. I won one of their "rush" items and made the purchase on May [redacted] 2015. Two months later my item hasn't shipped. Whenever I contact support I'm given vague and dismissive answers. I tried to cancel the order and was told I am unable to cancel or get a refund. For the item I never received.

So I disputed it with my credit card company. Be WARY of this business.

Review: On Nov ** 2014 I purchased a HP Elite/i5 laptop. Order # [redacted]. When we received the laptop it was not in working condition. Would not turn on. We contacted Dailysteals and the provided and RMA number and sent a replacement. When we received the replacement the item was missing the graphics card, which was the main reason for purchasing this laptop. I contacted Dailysteals to request and RMA number and a refund. I have emailed them 3 times with no response. In my last email, I stated that if I did not get a response in 24 hours I would be contacting the Revdex.com. I have waited and am now filling out the form.Desired Settlement: I want the RMA number to return this laptop and a FULL refund so that I can just buy a different laptop that works.

Business

Response:

Customer has contacted us through the holiday season. Away messaged indicated we would be back January *, but customer continued to send emails. At this time customers complaint will be logged with our dropship supplier and will be notified when a resolution is received.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

First let me state that there was zero response during this time after I notified daily steals about the second laptop. The answer that they were closed for the holidays is incorrect I responded to the initial email within 15 minutes of their reply hence they were still open only then did I send follow ups at which time I never received a response stating that they were close for the holidays, as they stated in their response I have all the emails to show this evidence. As for contacting the supplier, go ahead. That does not answer what I am looking for. Send me the RMA number and issue a full refund. That is the answer I want. I gave this two attempts to get this right.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Once I have my refund I will accept the reply

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Wonderful! We will keep you posted!

Review: I purchased a little hand crossbow that was supposed to be in new condition. When I received the order, not only was it used, but it was missing pieces. Pieces that are required to make the product work. So I contacted DailySteals, who made me jusp through hoops to prove that I did in fact receive this order and than demanded I send pictures of the issues (of course it is impossible to send pictures of missing items). I did all this and my return was rejected. They won't even send out a replacement part.Desired Settlement: Give me my money back...

Business

Response:

[redacted]

Your order was refunded, per your request. I have attached our recent correspondence to confirm.

If there are any further issues, please let me know, but otherwise I understand this issue to be closed.

Best,

Review: On March *,2015 I placed an order [redacted] and [redacted] ($100) ,on 03/**/2015 I sent a few e-mails to Daily Steals requesting an update or find why I did not receive my order.

Customer Services never responded to my requests. I contacted [redacted] and told them about this issue. Also on 03/**/2015 I sent another e-mail to Daily Steals , requested to cancel my order and get my money back. Someone from Daily Steals responded to me right away and refused to send my money back because I contacted [redacted] please read down below.

MAR **, 2015 | 03:46PM EDT

[redacted] replied:

Hello [redacted],

Thank you for contacting us. My name is [redacted] and I have news about your order.

We have cancelled your order and are prepared to refund the purchase. Because you have filed a complaint against this transaction with your bank or [redacted], we are unable to address the matter through our system until the dispute is resolved with your financial institution.

If you need anything else please let me know, our team is standing by.

Sincerely,

[redacted] and the Daily Steals TeamDesired Settlement: I need a apology , my $100 back ASAP.

Business

Response:

I am sorry about the trouble you have had with this process. [redacted] will not allow us to perform refunds while a charge is in dispute. This functionality is removed from our account until the dispute status is gone. This is a [redacted] restriction and not under our control. We want more than anything to issue this refund to you, so please remove the dispute status, let us know, and the refund will be given to you ASAP. I cannot stress enough that we have absolutely no ability to refund you until the dispute status is lifted, nor can I stress enough that we really want to give you this refund.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On Dec. **, 2013 I bought two headphones from Dailysteals, and they were both missing items. I put in for a refund ticket, and was denied. I than called their customer service and talked to Takiea. who told me she would check and see if she could find the missing items. After two weeks went by and I did not hear back from her, I sent her another email. She said she could not find the missing items, and by return email I told her I wanted to return the items. She said OK. I returned the headphones the next day 12-**-13, and told her I wanted to be reimbursed for my return shipping charges since this was not my fault. For the last two weeks she has been promising to sent me the postage charge of $6.85 but never has. It's not the money that matters, but the principal of the matter. I got the headphones for Christmas gifts, but could not use them for that purpose. They have given me the runaround for well over a month, and than have the gall to want me to pay return shipping charges for THEIR mistake. They should not have shipped out the headphones if they were not complete sets.Desired Settlement: Refund of my return postage charges of $6.85.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I placed an order # [redacted] on February **, 2015. As of March **, 2015 I have still NOT received my order in the amount of $127.78. My credit card has already been charged. A tracking # was created but the item never shipped!Desired Settlement: I would like a total refund for the item I never received.

Review: From: [redacted] <[redacted]>

Date: Tue, Oct **, 2013 at 1:34 PM

Subject: Re: [redacted]: Order Status (#[redacted])

To: [redacted]

Hello [redacted]

Thank you for replying,

I am sorry that you are experiencing such a delay with my order...

Since this is the same response I got over a two weeks ago you have left me no choice other than to report this to the Revdex.com. Your company should have a better line of communications with your suppliers than to hand off your customers to them for drop shipments without any means of order tracking or status, but there was no problem receiving my payment, Daily-steals should not take payment till order is shipped if its set up this way. A formal complaint will be filed today. I am sorry it has to be this way, I enjoyed shopping at Dailysteals over the years, but this is unacceptable.

I am copying them on this for future reference.

On Tue, Oct **, 2013 at 1:21 PM, [redacted] <[redacted]> wrote:

Hello,

Thank you for contacting Dailysteals!

I am sorry that you are experiencing such a delay with your order.

As your order was shipped by the supplier and not from our warehouse, we are unable to give you the tracking number or cancel the order.

However, the supplier has been contacted regarding the issues with your order and should soon receive information about how they will resolve this matter.

We are truly sorry for any inconvenience you may have encountered.

We appreciate your patience and value as a customer

Thanks,

On 10/**/2013 1:16 PM, [redacted] wrote:

I have STILL not heard any other update on the status since last week. I would like to cancel this order. I need to hear back a reply by today or I will have to contact Revdex.com.

On Wed, Oct **, 2013 at 1:00 PM, [redacted] <[redacted]> wrote:

[redacted],

I appreciate your response, it has been a month with no real update. if I don't have at least a status of shipment by end of the week, I would like to cancel this order. thank you.

On Wed, Oct **, 2013 at 12:29 PM, DailySteals <[redacted]> wrote:

Hello,

Thank you for contacting DailySteals!

Unfortunately we have been having some shipping delays with this product and are now trying to resolve the matter at hand.

We understand that this can be very frustrating. I have contacted the proper parties to get tracking information on your order.

Once we have received a reply we will update you on your item's location.

We are truly apologetic for the inconvenience that you have encountered as well as the wait that you had to endure.

We at DailySteals value you as a customer and will do what we can to ensure you better service.

Thank you,

The DailySteals Team

On 10/**/2013 9:57 AM, [redacted]i wrote:

[redacted],

Again, still no information regarding this now still open order. please update me on the status.

thank you.

On Mon, Oct **, 2013 at 8:51 AM, [redacted] <[redacted]> wrote:

[redacted],

I still haven't heard anything on this open order. As much as I understand that these things occur every so often when obtaining products via online and from outsourced vendors, I feel in an instance like this there should be not have been a charge to me prior to such a delay. I do enjoy the Daily-steals website,and have referred it, as well as ordered from it in the past, and I don't want to discontinue doing so in the future.

please lets have some resolve on this today, either way.

thank you,

On Tue, Oct **, 2013 at 6:46 PM, [redacted]i <[redacted]> wrote:

Thank you [redacted]. I will wait, please keep me informed if status changes either way.

On Oct **, 2013 5:40 PM, "[redacted]" <[redacted]> wrote:

Hello,

Thank you for contacting DailySteals in regards to your purchase. We are sorry to inform you that your it</[redacted]></[redacted]></[redacted]></[redacted]>&l...⇄ Settlement: Refund.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I placed my order #[redacted] on 11/*/2014. I received my order on 11/**/2014 and unboxed. Original order called for a Apple 13.3'' Macbook Notebook (Refurbished). When unboxing the item I noticed several physical defects that were very noticeable. There was a hairline crack in the screen hinge, keyboard tray/cover was missing noticeable pieces around the outer edge, battery did not sit flush or fully secure into place. Then when turning the item on, it booted up properly and appeared to be functional from a software perspective. The battery was not fully charged, so I plugged the item in with the provided charger that accompanied the order. I noticed that the MacBook was failing to charge while it was plugged into the charger wall unit. It would blink on and off, but would never truly charge properly. Based off of this, I found the product to be defective as the battery eventually ran out and would not work. I later found that the charger and battery included were not of the particular apple brand and were third party products. It seems that this could be the issue based off some research, but based off this I chose to start a return based off Daily Steals return policy. I contacted Daily Steals support and received a response within 2 business days with instructions on how to return the item. I packed the item according to the instruction and included the RMA number that was requested and the accompanied form which I entered all the relevant information for me order and RMA number. In one of the support emails, I saw that I needed to write the RMA number on the box, so I also did that. I packed the order in the original packaging and included the RMA form with my RMA number of #[redacted] and Customer ID of #[redacted] with the item and accessories.

The order was mailed an received back at the Daily Steals warehouse on 11/**. I was told through my email with support that I would hear back in 7 business days after the return was received. At the 8 day mark I began contacting their [redacted] address and replying to my original thread with support requesting a status update on the return. I have contacted a total of 5 times to receive an update and have not received one response in over 4 business days, 6 including the weekend. My order status still shows as return pending, and I am unable to get any response from the company.Desired Settlement: Originally, I requested a working replacement which is still the outcome I preferred. Due to the issues I've encountered with my return order and communication with their support which has gone silent, at this point I'd just prefer to receive a refund on my order. I would just like to have that amount returned to me.

Business

Response:

Customer was refunded on 12/**

Consumer

Response:

While they did not directly address their silence with my continued contact, I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I ordered a keyboard from this "company" on 11/*/14. Upon receipt of the keyboard, I noticed the USB receiver was missing. I promptly emailed to have an exchange performed. They sent me a blank [redacted] return label, and after numerous emails finally sent me a valid one, which at the time I was fed up and told them to just issue me a refund. I sent back the item, they received it on 11/**/14, [redacted] tracking [redacted]. I still have yet to see a refund after 2 emails to them asking them to process it. This is unacceptable. They clearly are delaying this because I have complained to them numerous times.Desired Settlement: Immediate refund issued.

Business

Response:

Refund has been issued

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me, but do not close the complaint until I can confirm that the refund has posted to my account.

Sincerely,

Review: I purchased 3 items, totaling $37, on 8/**/13: Order #s [redacted], ** and ** and as of 9/** it has yet to be shipped even though my credit card has been charged for the items. I have sent 3 emails, none of which have been answered. I contacted the company providing the products to Daily Steals and they assured me that all the daily steals orders had been shipped, which leaves me to believe they have charged my card and have no intentions of sending the products I ordered. I would either like my products shipped or I would like a refund.Desired Settlement: Ship the products I ordered or issue a refund of the products I ordered.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding DailySteals.com has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Review: I was issued an RMA refund more than 3 weeks ago. I shipped my item back and have received no communication despite my attempts. I have received no refund. All of this came after I was sold a faulty item that was apparently used and that was never mentioned to me in writing or otherwise ever.Desired Settlement: I would like my money back as requested.

Business

Response:

I am sorry you had this experience with our company. Our records show that you were refunded as of 3/**/15. Please let me know if you have any further concerns, and please accept our sincere apologies for your experience with your order.

Review: I purchased a used Samsung Galaxy Gear Smarwatch on [redacted]) on September **, 2014 for $99.99, advertised as being fully-functional. When I received the item in the mail, one of the "included" items - the charging cradle necessary for operation of the watch - was missing from the package. Dailysteals refunded me $25.00 to purchase a charging cradle from another merchant after they told me they do not have any charging cradles themselves. After I purchased and received that charging cradle, I attempted to charge the watch for the first time. The watch never held an electrical charge and was considered dead and eligible for a refund.

I returned the defective merchandise, dailysteals received it, and they approved the refund of $74.99 on or around December **, 2014. Since then, they have never refunded my money and have rejected all inquiries to do so from [redacted] and my [redacted] card on which I originally purchased the item, claiming that they had never received the return.

I have several emails from [redacted] approving the refund, the most explicit one with the following content:

"Hello [redacted],

Thank you for contacting us. My name is [redacted] and I am more than happy to assist you today!

Your return was received and we are currently experiencing issues with our refund system. We attempted to refund you but it seems as if it was not confirmed. My supervisor is looking into this and you will be refunded as soon as possible. I apologize for any inconvenience this matter may have caused you. If you have any questions or concerns, please let us know. Our team is standing by.

Sincerely,

[redacted] and the Daily Steals Team"

My order number is: [redacted]

Dailysteals appears to have problems with their refund process. I can provide all of the email communications [with the refund approvals] upon request.Desired Settlement: Refund the remaining $74.99 balance of my $99.99 original purchase to my [redacted] card originally used to purchase the merchandise.

Business

Response:

Customers purchase was made through [redacted]. Please check your [redacted] account for refund.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Daily Steals has told me several times over the past few weeks to check my [redacted] account for a refund. As of today, January [redacted], there has been no refund. Please send the refund to my [redacted] account. Only once I see it there, or even on my [redacted] card, will I consider this case closed.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Because a chargeback was filed for this amount we are unable to issue a refund. Please view screen shot.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Because dailysteals has been unresponsive to numerous previous inquiries, I also attempted to get my money refunded via [redacted] and [redacted]. But, because there are so many intermediaries between me and dailysteals, no single entity is honoring the refund. They are rejecting it and "passing the buck" telling me to try it via some other method. [redacted] has not issued any chargeback/refund, and I think this case has not been rejected or closed yet.It seems as if, because of the partial refund that was issued to cover the missing item from the original purchase, no one is smart enough to issue the remaining refund. Perhaps everyone is crippled by the limitations of their IT systems' ability to handle this 2nd partial refund. But that is not sufficient reason to not honor warranties or refunds.If you are unable to refund the $75.99 refund because of the open [redacted] dispute to issue a full refund of the original $99.99 purchase price, then I suggest you respond to [redacted]'s inquiries to you regarding this same matter than I am pursuing through the Revdex.com and clear this up with them.But I don't care how I get the remaining $75.99 refunded. You can issue it through [redacted]. You can send me a check. You can send me a [redacted] gift card. Whatever.How do you wish to refund me the remaining $75.99?

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,