Direct to Consumer

I've been ordering checks from this company for 2 decades, and I've never had a problem. I feel like maybe it's overpriced, but I don't know how much of that is the millennial in me who can't believe I still need paper checks. Pretty much the only thing I use them for is rent.

I would like to take this opportunity to thank you for ordering from Styles Checks We are committed to providing the highest quality customer service Thank you for explaining your dissatisfaction with how our company handled your order I can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount total amount due of $was being disputed, we are writing to inform you that your account balance was adjusted as of todayYou now have a zero balance with us As a return customer you are not eligible for introductory prices, but you are eligible for discounts You may keep this check order (2) boxes at the price paid of $Your first order with Styles Checks was the order eligible for introductory prices It was processed and shipped out on 07-28-(1) box Styles Checks does offer special promotion discount offers to re-order customers like you These offers are sent by mail or e-mailThese offers are personally addressed to the customer with a special offer code Per printing on our ads, including 4Checks.com is a convenient online source for over check designs from popular check brands The offer for introductory prices printed on our ads is limited to new customers only This applies only if you are purchasing products from a check brand or from another checking account that you have not purchased previously I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

Revdex.com: I hav e reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

I've used Checks Unlimited for all of my check printing needs for years and after my experience today, I will never be using them again. Their customer service is very poor and it is frustrating to say. I ordered 4 boxes of checks and my checks were stolen off of my porch despite paying for tracking. When I called to ask about the possibility of resending them, they refused because I didnt upcharge my checks at purchase. That is such a scam and it is pretty tragic to be treated so poorly by a company. Do not print through them! Almost $70 wasted and that kind of money is very hard for us to come by.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThis is what I wantedI did not order the ez shield and wanted it refundedI am happy now Thank you very muchI didn't want anything more than what was overcharged or added after the factThank you

I would like to take this opportunity to thank you for ordering from Identity ChecksWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your orderI can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount total amount due of $was being disputed, we are writing to inform you that your account balance was re-adjusted as of todayYou now have a zero balance with us, and the collection agency please allow up to business daysAs courtesy your order was reprinted at no charge under it was shipped our as of 10-18-As a return customer you are not eligible for introductory prices, but you are eligible for discountsYou may keep this check order (2) boxes at the price paid of $Your first order with Identity Checks was the order eligible for introductory pricesIt was processed and shipped out on 02-23-(1)-boxA refund has been issued to your credit card on file ending on in the amount of $as of todayPlease allow business hours for posting Identity Checks does offer special promotion discount offers to re-order customers like youThese offers are sent by mail or e-mailThese offers are personally addressed to the customer with a special offer code Per printing on our ads, including 4Checks.com is a convenient online source for over check designs from popular check brandsThe offer for introductory prices printed on our ads is limited to new customers onlyThis applies only if you are purchasing products from a check brand or from another checking account that you have not purchased previously To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

Initial Business Response / [redacted] (1000, 5, 2015/05/07) */ I would like to begin by apologizing to you for the issues you have incurred with our companyWe do value our customers and your feedback An unintentional error was made and your account was not automatically credited in our systemWe have issued an electronic ACH refund to your checking account as of 05-05-15, in the amount of the overpayment of $Please check your checking account under deposits as of 05-06- I assure you that we are constantly striving to improve our processing methods in order that even a rare occurrence may be eliminatedChecks Unlimited does value you as a customer and appreciates the feedback you have provided Sincerely, [redacted] Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/15) */ I did receive my credit after harrassing them for over weeksI would definately not recommend this compnayThank you

Initial Business Response / [redacted] (1000, 5, 2015/10/29) */ I would like to take this opportunity to thank you for ordering from Checks Unlimited, who is committed to providing the highest quality customer serviceThank you for taking the time to send us a letter explaining your dissatisfaction with how our company handled your situation and with our current policies, procedures and our overall processesI can assure you that we are currently evaluating these processes and we hope to make changes in the near future After investigating this matter we are to inform you that per company and security procedure all orders are subject to verifications this also being your case, your order was forwarded to our Security Verifications DepartmentPer your financial institution's security procedure it requires that a bill to and a ship to addresses are registered with them prior to processing of the orderOnce the information is on file a three way phone confirmation will be done with your financial institutionYour order will be reinstated with free in-plant rush upon your request and once the ship to information has been updated with your financial institutionOr you might need to place your check order directly with your financial institution I apologize for any inconvenience this matter has caused you and hope for a future opportunity to service your account Sincerely, Accounts Receivables Dept Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) My initial complaint reads, "I made the necessary changes." The response wasn't clear on the status of the order, if what the next steps are or a timeframe on any of the things listed to occurTheir response reads, "Your order will be reinstated with free in-plant rush upon your request and once the ship to information has been updated with your financial institution." Again, I already made the necessary changes to have both addresses shown with my bankThis was done when I spoke to the 2nd representativeIt seems as if my complaint wasn't fully read or understoodDirect Checks Unlimited's response wasn't clear on what the next step isThanks for explaining the security measures that are taken but my issue was specifically the "customer service", not my misunderstanding of the process or procedures Final Business Response / [redacted] (4000, 9, 2015/11/10) */ In response to your rebuttal we have called you twice and left messages on your recording with no responseIn order to reinstate your order you need to be available on the phone to verify the ship to address with your financial institutionThis is a security procedure stablished by your financial institutionAnother option would be to process your order with the same bill to address as the shipping addressUpon your request Checks Unlimited will re-reinstate your order with free in-plant rush, handling, and free Ups priority shippingYou may call our Accounts Receivables at X-XXX-XXX-XXXX please reference your order #XXXXXXXX I apologize for any inconvenience this matter has caused you and hope for a future opportunity to service your account Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

I would like to take this opportunity to thank you for ordering from The Check Gallery We are committed to providing the highest quality customer service Thank you for explaining your dissatisfaction with how our company handled your order I can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount total amount due of $was being disputed, we are writing to inform you that your account balance was adjusted as of todayYou now have a zero balance with us As a return customer you are not eligible for introductory prices, but you are eligible for discounts You may keep this check order (2) boxes at the price paid of $Your first order with Styles was the order eligible for introductory prices It was processed and shipped out on 12-15-(1)-box The Check Gallery does offer special promotion discount offers to re-order customers like you These offers are sent by mail or e-mailThese offers are personally addressed to the customer with a special offer code Per printing on our ads, including 4Checks.com is a convenient online source for over check designs from popular check brands The offer for introductory prices printed on our ads is limited to new customers only This applies only if you are purchasing products from a check brand or from another checking account that you have not purchased previously To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

I would like to take this opportunity to thank you for ordering from Check Gallery We are committed to providing the highest quality customer service Thank you for explaining your dissatisfaction with how our company handled your order I can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount total amount due of $was being disputed, we are writing to inform you that your account balance was adjusted as of todayYou now have a zero balance with us As a return customer you are not eligible for introductory prices, but you are eligible for discounts You may keep this check order (4) boxes at the price paid of $Your first order with Check Gallery was the order eligible for introductory prices It was processed and shipped out on 06-20-(4) boxes Check Gallery does offer special promotion discount offers to re-order customers like you These offers are sent by mail or e-mailThese offers are personally addressed to the customer with a special offer code Per printing on our ads, including 4Checks.com is a convenient online source for over check designs from popular check brands The offer for introductory prices printed on our ads is limited to new customers only This applies only if you are purchasing products from a check brand or from another checking account that you have not purchased previously I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

Initial Business Response / [redacted] (1000, 10, 2016/03/21) */ I would like to take this opportunity to thank you for ordering Checks UnlimitedWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your orderI can assure you we are constantly evaluating our processesAll calls are recorded Concerning your recent question in which the additional amount due of $being disputed, we are writing to inform you that your account was adjusted as of todayYou now have a zero balance with usAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYour first order was the order eligible for introductory pricesIt was processed and shipped out on 06-06-4/boxesChecks Unlimited does offer special promotion discount offers to re-order customers like youOffers are sent by mail or e-mailIn addition, these offers are personally addressed to the customer with a special offer code number on the order form Per printing on our ads, introductory prices are limited to new customers onlyTo see if you have ordered before, please call the number listed on the ad To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/03/22) */

.I would like to take this opportunity to thank you for ordering from Designer ChecksWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your orderI can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount due of $being disputed, we are writing to inform you that your account was re-adjusted as of todayYou now have a zero balance with usPer customer satisfaction an ACH refund has been issued to your checking account as of today, in the amount of $Please allow business hours for postingAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYour first order was the order eligible for introductory pricesIt was processed and shipped out on (4)-boxes Checks Unlimited does offer special promotion discount offers to re-order customers like you Offers are sent by mail or e-mailIn addition, these offers are personally addressed to the customer with a special offer code number on the order formPer printing on our ads, introductory prices are limited to new customers onlyTo see if you have ordered from Checks Unlimited before, please call the number listed on the ad To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

Initial Business Response / [redacted] (1000, 5, 2015/05/08) */ I would like to take this opportunity to thank you for ordering from Checks UnlimitedWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your order I can assure you we are constantly evaluating our processesAll calls are recorded Concerning your recent question in which the additional amount due of $being disputed, we are writing to inform you that your account was adjusted as of todayYou now have a zero balance with usAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYour first order was the order eligible for introductory pricesIt was processed and shipped out on 6-21-1-boxChecks Unlimited does offer special promotion discount offers to re-order customers like youOffers are sent by mail or e-mailIn addition, these offers are personally addressed to the customer with a special offer code number on the order form Per printing on our ads, introductory prices are limited to new customers onlyTo see if you have ordered from Checks Unlimited before, please call X-XXX-XXX-XXXX To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, [redacted] Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for fixing the $and I gave the other ordering slips to other people I requested and we could order the same checks for the same price from the cried union but I can't drive and would have to get a ride to order and pick them upSo thank you!

I would like to take this opportunity to thank you for ordering from Checks Unlimited, we are committed to providing the highest quality customer service We do value our customers and your feedback After investigating this matter I would like to explain that all offers are code driven in regards to the internet orders per procedure once in the system, and submitted with payment on lineThese orders are automatically transferred to our printing department for immediate processing At this point no one touches these orders Per your call on 10-31-16, with our representative did advised you of our daily phone and hours of operation schedule, Monday through Saturday We are no longer open on SundaysOur representative offered a refund to your checking account on file within business days As of today an Ach refund was issued to your checking account on file, for the amount of $ Please allow business ours for posting I apologize for any inconvenience this has caused you, and hope for a future opportunity to serve your account Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

I would like to take this opportunity to thank you for ordering from Checks Unlimited, who is committed to providing the highest quality customer service I can assure you we are constantly evaluating our processes After investigating this matter, I would like to explain per security procedure all orders are subject to verificationConcerning your recent dispute, we are writing to inform you that an ACH refund has been issued to your checking account on file, in the amount of $as of 04-05-If you have any questions please contact our Accounts Receivables at ###-###-#### and reference your case number with Revdex.com I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meMy understanding is that the transaction is complete and my account balance is zeroThank you for your help in resolving this issue

.I would like to take this opportunity to thank you for ordering from Styles ChecksWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your orderI can assure you we are constantly evaluating our processes Concerning your recent question in which the additional amount total amount due of $was being disputed, we are writing to inform you that your account balance was adjusted as of todayYou now have a zero balance with usAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYou may keep this check order (2) boxes at the price paid of $Your first order with Identity Checks was the order eligible for introductory pricesIt was processed and shipped out on 10-13- Styles Checks does offer special promotion discount offers to re-order customers like youThese offers are sent by mail or e-mailThese offers are personally addressed to the customer with a special offer code Per printing on our ads, including 4Checks.com is a convenient online source for over check designs from popular check brandsThe offer for introductory prices printed on our ads is limited to new customers onlyThis applies only if you are purchasing products from a check brand or from another checking account that you have not purchased previously I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc

I would like to take this opportunity to thank you for ordering from Styles, who is committed to providing the highest quality customer service I would like to begin by apologizing to you for the issues you have incurred with our company We do value our customers and your feedback Thank you for taking the time to send us a letter explaining your dissatisfaction with how our company handled your situation and with our current policies and procedures I can assure you we are currently evaluating these processes After investigating this matter, we are to inform you that per company and security procedure all orders are subject to verifications this also being your case, your order (s) was forwarded to our Security Verifications Department Per your conversation with Norma Hin our Accounts Receivables, your order has been shipped out as of 06-22-16, you will be receiving (2) separate packagesPer Ups Tracking these packages are schedule for delivery on Saturday, June 25, 2016, by the end of dayH h I apologize for any inconvenience this matter has caused you and hope for a future opportunity to serve your account Sincerely, Jo Anne [redacted] Checks Unlimited Sales, Inc

Initial Business Response / [redacted] (1000, 5, 2015/06/22) */ I would like to take this opportunity to thank you for ordering from Checks UnlimitedWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your order I can assure you we are constantly evaluating our processesAll calls are recorded Concerning your recent question in which the additional amount due of $being disputed, we are writing to inform you that your account was adjusted as of todayYou now have a zero balance with usAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYour first order with Checks Unlimited was the order eligible for introductory pricesIt was processed and shipped out on 08-07-(2)-boxesChecks Unlimited does offer special promotion discount offers to re-order customers like youOffers are sent by mail or e-mailIn addition, these offers are personally addressed to the customer with a special offer code number on the order form Per printing on our ads, introductory prices are limited to new customers onlyTo see if you have ordered from Checks Unlimited before, please call the number listed on the ad To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, [redacted] Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with having my balance clearedThank you

Initial Business Response / [redacted] (1000, 10, 2016/03/21) */ I would like to take this opportunity to thank you for ordering Checks UnlimitedWe are committed to providing the highest quality customer serviceThank you for explaining your dissatisfaction with how our company handled your orderI can assure you we are constantly evaluating our processesAll calls are recorded Concerning your recent question in which the additional amount due of $being disputed, we are writing to inform you that your account was adjusted as of todayYou now have a zero balance with usAs a return customer you are not eligible for introductory prices, but you are eligible for discountsYour first order was the order eligible for introductory pricesIt was processed and shipped out on 01-31-4/boxesChecks Unlimited does offer special promotion discount offers to re-order customers like youOffers are sent by mail or e-mailIn addition, these offers are personally addressed to the customer with a special offer code number on the order form Per printing on our ads, introductory prices are limited to new customers onlyTo see if you have ordered before, please call the number listed on the ad To accommodate your need for checks, we processed and shipped your order to provide you with the best possible service and quickest delivery timeWhen the order was processed, our system recognized you as a return customer and re-calculated your order at our regular low ratesThis resulted in the bill you were writing about I apologize for any inconvenience this misunderstanding may have caused you Sincerely, Jo Anne [redacted] Direct Checks Unlimited Sales, Inc Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/03/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) Checks Unlimited adjusted my bill to remove the additional charge I felt I did not oweMy hope was to have my past payment considered payment in full, and CU complied with my request exactlyThanks to CU for prompt and reasonable service, and to the Revdex.com for its assistance