DoorDash

This Customer is pursuing a refund under fraudulent pretense. He has reached out under different names, with different reasons for requiring a refund. Per our previous interactions, no refund will be provided. This matter is considered resolved.

The Customer has received a full refund and has been contacted regarding this incident. This matter is considered resolved.

Reached out to the customer to clarify the body of the promotional email that was sent out

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We offer free deliveries for orders from different restaurants at various times. After reviewing the customer's account, I can confirm they were fully refunded for their delivery and they also received an additional $13 worth of DoorDash credits as a courtesy towards their account after inquiring...

about the promotion they did not receive. We urge all customers to make sure they are using promotions properly to qualify for free deliveries. No additional compensation will be issued considering the customer was refunded the full amount for their order as well as issued $13 of DoorDash credits.
 
Thank you!

Dashers are deactivated as independent contractors if they are unable to hold up our Independent Contractor Agreement ([redacted]). As stated in the agreement, DoorDash have the authority to deactivate a dasher if they deem necessary. Reasons for deactivation can be...

found here: [redacted]
 
We will not reactivate this account.