DoorDash

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for your help!Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please note for your records that it is not truly a satisfactory response from the company, as I had to resort to filing a complaint in order to get a proper response from the company.Sincerely, [redacted]

The Customer has been contacted and given a refund for the promotional code. This matter is considered resolved.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Thank you for your time and effort associated with this complaint.Sincerely, [redacted]

The Consumer received a full refund for the order on 4/12/17. This issue is considered resolved.

We've reached out to the customer independently and consider this complaint closed.

Complaint: [redacted]
I am rejecting this response because: I did not "accept" redelivery as compensation. I requested redelivery and refund.
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We apologize that the messaging in the subject line of the email in question appeared to be misleading. The promotional details within the body of the email reinforced that the $20 credit was to be used over 4 deliveries of $20 or more. If in the future you would like clarification on a promotion please don't hesitate to reach out.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I am still waiting for my account to be refunded but am glad we could reach a resolution. Sincerely, [redacted]

Contacted the customer and informed them that the order will be refunded in full

The account has been closed and the Customer has been sent an email confirming the activity.

This Customer has been contacted and the issue has been resolved.

The Customer has been refunded and contacted regarding the incident. This matter is considered resolved.

Initial Business Response /* (1000, 16, 2016/01/23) */
The requested action was taken in September 2015.

The Customer has been refunded in full and contacted regarding the incident.This complaint is considered resolved.

We've spoken with the Customer and provided compensation for the inconveniences he has experienced. Steps are being taken to make Customers and Merchants more aware of special instructions. This matter is considered resolved.

Complaint: [redacted]I am rejecting this response because:
The transaction that was made is still being billed to me - they...

have not yet removed the charge that was in error.  I have disputed it with my credit card company but it still remains with the merchant (doordash) to confirm and remove. I do appreciate that they deactivated the account, but they need to resolve the charge itself.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
I will not be using this service anymore due to intentional misleading advertising and promotions. 
Sincerely,[redacted]