DoorDash

We have contacted the Customer directly and consider this complaint resolved.

We have reached out to the customer and informed her that she has been removed from our physical mailing list.

Customer was issued full refund and was informed about refund.

We have contacted the merchant in an effort to resolve this matter independently.

Phone number has been removed.

Provided further insight to customer via email, indicating that restaurant adjusts prices on their DoorDash order page, as they see fit.

After reviewing the dasher's account, we were able to confirm the requirements were not met for the extra pay for deliveries completed on 4/18. We reached out to the dasher with more information on the incentive requirements.
 
Thank you!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for your help!Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please note for your records that it is not truly a satisfactory response from the company, as I had to resort to filing a complaint in order to get a proper response from the company.Sincerely, [redacted]

The Customer has been contacted and given a refund for the promotional code. This matter is considered resolved.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Thank you for your time and effort associated with this complaint.Sincerely, [redacted]

The Consumer received a full refund for the order on 4/12/17. This issue is considered resolved.

We've reached out to the customer independently and consider this complaint closed.

Complaint: [redacted]
I am rejecting this response because: I did not "accept" redelivery as compensation. I requested redelivery and refund.
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We apologize that the messaging in the subject line of the email in question appeared to be misleading. The promotional details within the body of the email reinforced that the $20 credit was to be used over 4 deliveries of $20 or more. If in the future you would like clarification on a promotion please don't hesitate to reach out.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I am still waiting for my account to be refunded but am glad we could reach a resolution. Sincerely, [redacted]

Contacted the customer and informed them that the order will be refunded in full

The account has been closed and the Customer has been sent an email confirming the activity.