DoorDash

A refund has been issued and the Customer has been contacted regarding this incident

The Consumer received a full refund for the order on 4/12/This issue is considered resolved

Reached out to customer and explained the failed charge dropped or reversed from their account and should not appear on their statementSince it dropped it may not appear as a separate line item for a positive amount going back into account

The Customer has been contacted regarding this issueThis matter is considered resolved

The vast majority of menu prices on DoorDash will be the same as they are in-storeIn some cases, menu prices on DoorDash may be higher than in-store prices because the restaurant opted for higher pricesWe're working to make prices even lower, so check back often

Complaint [redacted] I am rejecting this response because the fixed price was $per meal not the $that you overchargedPlease credit my credit card for the $that you overcharged on mealsPlease see their menu for the fixed price of $Sincerely, [redacted]

The account has been closed and the Customer has been sent an email confirming the activity

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:your contact information does not appear on your websiteI did find your phone number after googlingI found it on the Revdex.com website, I believe, but certainly not your websiteThe only contact information you give on your website is an instruction to use the help chatThat's not good enough and shouldn't be legalSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This company continues to deceive and defraud peopleThey never own up for their actionsSincerely, [redacted]

The Customer and the friend he referred have both been paid a referral bonusThis issue is considered resolved

The Customer has been contacted and the issue resolvedHe has received refunds for his past incorrect orders

We have spoken to the Customer and responded to her complaints regarding this orderWe consider this matter settled

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This is absolutely not what happened in my caseIt was a complete bate and switch situationIt would be interesting to know the number of people that have been able to cancel an order once they were provided the delivery time My impression, this is a canned answer that isn't based in fact at all.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

The Customer has been contacted and the issue resolved

We've reached out to the customer independently and consider this complaint closed

Complaint: [redacted] I am rejecting this response because: I have yet to receive the payment of $ Until that amount is reflected in my account, the resolution is not acceptable Sincerely, [redacted]

The credits have been re-issued to the Customer's account