DoorDash

Complaint: [redacted] I am rejecting this response because: Door [redacted] owed me 82.41and once my account was described they only deposited every representative I spoke to told me they didn’t see the other they owed me so I sent screenshots of the deposit of to my account and I sent the screenshot of the other they owed me to cooperate and never received a response Sincerely [redacted]

Complaint: [redacted] I am rejecting this response because: it doesn't really address my complaint at all It just reiterates the payment policy, which I already read about Here's an example with manumbers since I don't know what the minimum is: if a driver's minimum guaranteed amount is let's say $per hour, and they're able to handle deliveries in an hour, and I tip $on a delivery, and the other person also tips $on their delivery, and DoorDash pays its minimum of $per delivery, then they've made $ Yes, our tips "went" to the driver, and they've made their minimum, but DoorDash paid a shockingly low $1, which is even below federal minimum wage I understand that the driver never makes less than $per hour, but what's misleading is that tippers are providing the base wage, not simply the tip ON TOP of the minimum wage So, now let's say same scenario, and the customers decide not to tip through the DoorDash service Then the driver is still guaranteed to make $ In fact, the customer can choose (and should, given this system) to tip in person in cash Now, the driver has made a fair minimum of $10/hr, PLUS tip, which is how it's supposed to be I understand that this model is parallel to other service industries, but yours is particularly nefarious given how you communicate it on the checkout page to the customerIt is misleading 100% of the tips go to the driver, sure, but as their BASE WAGE not as a TIP.Sincerely, [redacted]

Customer has been unsubscribed from emails and can view preferences here: [redacted]

The Customer has received a full refund and has been contacted regarding this incidentThis matter is considered resolved

Service fees vary by Merchant, and these fees can be anywhere between 9% up to 25% of the order totalA large portion of our Merchants require no service fee whatsoeverService fees are clearly listed on the checkout page, and included in the Taxes & Fees section on every receiptA service fee was included on orders placed on 1/5/17, 11/1/16, 10/30/16, and 10/25/ We consider this issue resolvedIf you have further questions please don't hesitate to reach out through the email sent on 3/3/

Complaint: [redacted] I am rejecting this response because: They left me one message and asked when I could be reachedI told them when I could through email as they had also emailed me but they did not call me back during the time nor did they tell me that they wouldn't be able toA few days later they did email me again asking me when to call - not sure why they didn't just call when they saidI will accept their response when they actually attempt to reach me when they say they will Sincerely, [redacted] ***

We sincerely apologize for the cancelled orderI can verify the order for Jack in the Box was fully refunded to the billing information used to place the orderIn addition, the customer was issued with $worth of DoorDash credits hoping it will result in a better delivery experience Thank you!

The Customer has received a full refund for the order and has been contacted regarding the issueThis matter is considered resolved

The Customer has been refunded in full and contacted regarding the incident.This complaint is considered resolved

We're reached out to the customer directly regarding her complaint and consider the issue resolved

We've reached out to the customer independently and consider this complaint resolved

Customer requested incentive pay based on attached promotion screenshot on April 3rd, The promotion referenced indicates that customer's referrals would need to sign up between February 1st and March 31st, as well as place their first order during this timeframeOut of the provided referrals mentioned in previous correspondence via Reference Case ID # [redacted] , only two referrals theoretically qualified for this promotion; of the two, one in particular had already created an account in the past, without a referral and before promotion period began ( [redacted] This is confirmed because both accounts entered the same delivery address on file.All other referrals mentioned in previous correspondence had either signed up before the promotion period (before February 1st), had already created accounts before the promotion period or did not enter customer's referral code at the time of sign-upTherefore, customer is unable to redeem promotion incentive previously offered

Earnings for April 29th [redacted] ended on the early morning of April 30thLater that day on April 30th, ***er earned another $Because the initial earnings from the early morning on April 30th were collected before 12:00AM Pacific Standard Time (***er was in an Eastern Standard Time zone), $of their April 30th earnings were deposited earlier than their later April 30th earningsOn May 1st, ***er received a deposit of $-- this deposit included their $earnings from their early morning April 30th ***Their remaining April 30th earnings ($7.66) were deposited into their account on May 7thAll earnings that have been inquired on can be confirmed as depositedRepresentative reached out earlier today, June 19th

Thank you for reaching out on this issue! It appears the account was deactivated due to multiple declined transactionsWe have gone ahead and reactivated your account! Please continue ordering with DoorDash with new card informationThe Visa ending in *** is no longer able to be used due to the failed transactionsPlease let us know if you have any other questions by reaching out to [redacted] Thank you!

Customer given refund for incorrect item We've resolved this issue with the consumer independently and consider this complaint resolved.

RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Sincerely, [redacted]

The Consumer has been contacted regarding this incident and has received a refundThis matter is considered resolved

The Customer has been contacted regarding this order and an explanation has been provided as to the amount of compensation givenThis issue is considered resolved

Final Consumer Response / [redacted] (2000, 14, 2016/01/14) */ I would like to withdraw this complaintPlease do not proceed any further I truly appreciate your help with this matter Thank you Kind regards,

My pay for a Dash I completed and delivered successful and customer satisfied was not PaidDoor Dash Refuse to tell me why I have been deactivated, and nothing outlined in their deactivation I didAlso they waited two days to deactivate meThey decided to deactivate me after I question about the missing payAll they focus on his when they will pay meI am speaking of a job I did and went far out to deliver which was not suppose to beNothing is resolveIf you look at reviews this company has been deactivating hard working people for no reason, and Stealing people money, not paying people and treating people like crapPeople need to be aware of Scandalish Company's like thisI am leaving this in Gods hands and Reassure this Company will get TheirsThey will Never prosperGod don't like Ugly Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]