DoorDash Reviews (603)
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DoorDash Rating
Address: 901 Market St. Ste 600, San Francisco, California, United States, 94103
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The Customer has been contacted and the issue is being resolvedDoorDash deliveries do not count towards loyalty programs nor can these rewards be used onDoorDash orders
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Payment for bonus was initiated on Dec 26th and will be included in this weeks pay (Dec 25-Dec 31st) and should deposit in their account next week (around January 3rd)
Order was fully refundedWe reached out to customer and provided a refund receipt for her records
Initial Business Response / [redacted] (1000, 16, 2016/01/23) */ The requested action was taken in September
The Customer has been contacted in regards to this orderShe has received more compensation than the total cost of the missing items, and has already used the credits given on another orderNo further compensation will be granted
Complaint: [redacted] I am rejecting this response because: I will not be using this service anymore due to intentional misleading advertising and promotions Sincerely, [redacted] ***
Reached out to Cx and provided refund receipt for their records
As discussed in a phone call and an email with the Customer on 4/28/17, refunds take 2-business days to fully processThis time range varies depending on the financial institution to which the funds are transferredThis information has again been confirmed with the Customer by email
Customer has been compensated with DoorDash credits and, considering we appreciate their business, we have gone ahead and refunded their order from [redacted] on Feb14th as a courtesyWe sincerely apologize for the inconvenience
The customer was provided with DoorDash credits to cover the full cost of their order As requested, we've instead refunded the cost of the order back to the customer's credit card and removed the credits from their DoorDash account
Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I still have not been refunded for the extra charge Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: they have still not refunded me anythingThese were orders they cancelled and still charged me for and never refundedTotal scamSincerely, [redacted]
Revdex.com: My refund came through to my bank account todayThank you for getting this issue resolved for me after multiple attempts of trying myself, I appreciate it I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
The Customer has been contacted and compensated for her late orderThis issue has been resolved
After reviewing the dasher's account, we were able to confirm the requirements were not met for the extra pay for deliveries completed on 4/We reached out to the dasher with more information on the incentive requirements Thank you!
Unable to find customer in any toolsWe've resolved this issue with the consumer independently and consider this complaint resolved
The customer received a full DoorDash credit refund for this orderIn regards to the account deactivation, this was in response to a breach in our terms and conditionsFor more information, please reach out through [redacted]
Complaint: [redacted] I am rejecting this response because:Me or the bank did not receive fundsIm actually over it, and have since then deleted the appWe can close the file.Sincerely, [redacted] ***