Dose of Roses Beverly Hills

I never received my package and never heard back about a refund since I inquired about it last saturday.

Contact information
***

Shipping address
***
Shipping method
Standard

Payment method
QuadPay - $117.38
Billing address
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Product image Description Quantity Price
Galaxy Enchanted Rose 3

Galaxy Enchanted Rose 3 $149.85Scroll for more items

Cost summary
Description Price
Subtotal $149.85
Discount SMS25 - $37.46$37.46 off total order price
Shipping $4.99
Total USD $117.38

Purchased Galaxy Enchanted case, NO delivery, NO response!
I purchased a Galaxy Rose with the Enchanted case on February 8th of this year with a estimated delivery date on Valentine's Day, since making the purchase and receiving my tracking number, UPS has yet to even receive the package and apparently it is still labeled and sitting at their location. I have sent several emails, look for a phone number, and have heard no word back whatsoever. After looking further into it at the many other complaints and problems similar to mine I wish I would have known before and! Please help! I would love the gift from my loved one or my money back as soon as possible.

I placed an order for a galaxy rose and galaxy enchanted rose on 1/31/2020 for Valentines Day. I have not received my items.
I placed an order for a galaxy rose and galaxy enchanted rose on 1/31/2020 for Valentines Day. The money was taken out of my account. I have not received my items. I have emailed the company several times with no response. There is no phone number listed for the company.

Ordered items on Monday or Tuesday, while their website showed them to be in stock. Paid for same day delivery in LA. Nothing has arrived (2/14).
I placed my order early in the week and selected same day delivery in Los Angeles. Both items were shown on their website to be in stock. My credit card was charged approximately $184, including the delivery charges.

I never received email confirmation with the order number. Only yesterday did I get a "sorry your order is taking longer" email, with no documentation of when I would get the Valentine's Day gifts I ordered for my wife and daughter.

There is no way to contact Dose of Roses via phone, and although they have an address listed in Beverly Hills, it appears to be a office space only I have had no personal contact from them.

I am extremely disappointed in the lack of contact and timely response.

I purchased 2 24 karat gold roses from the website (dose of roses ) and never got them
I was told that if I purchased a next day ups air delivery I would have it the next day so I did with the credit card like I did with the 2 24 karat gold roses I purchased and the total was 143.00 I was unable to get a tracking number and did not receive my roses so I'm just trying to get my money back and report them to you so this won't happen to anyone else this is very hard to deal with among me and my family for Valentine's Day I will show you receipt

Ordered an item but never received it. Also, support hasn't been very supportive.
Order a blue rose bear on Feb 3rd along with another item. I received the cheaper item but the bear still has t arrived. I reached out to support multiple times but not response.

Placed a $95 dollar order and have received nothing. Multiple emails to their customer service email have been sent with no reply.
Ordered 6 galaxy roses on feb 5. Received a shipping message and tracking number on feb 7th that had no package associated with that number. Have sent multiple emails every day and receive an automated response saying someone will get back to me. Nothing ever happens and no one returns my emails. They promote their business on Facebook. I just want my money back at this point

I ordered, and paid for, a galaxy rose that was guaranteed delivery by Valentines Day and here it is the 18th and the shipment has not left! horrible!
This company will take your money and never give you any merchandise in return. they list no phone number and refuse to return an email. how shady do you have to be to advertise on facebook and everywhere else and charge customer for items you never intend on shipping. they are scam artists and thieves!!!!!!

I purchased an item from this company and still haven't heard anything from them
I placed an order of 54.56 on Feb 8th 2020, order number ***. Once I purchased it, it said it would take 5 to 7 business days and my label was created. A week in a day later the company has yet to respond to my emails asking where my product was. Yesterday Feb 17 th I went to their Instagram Doseofroses, and they are deleting all comments of people asking for their orders as well, that was a red flag for me.I don't think this company should be allowed to do business because they are stealing hard working people money. I just want my money back for what I paid for.

Cancelled my order due to processing delays. Acknowledge receiving my request but its being ignore . Want my money back.
Order was not processed in 1-3 days as stated. Realized I would not receive it for Valentines Day and cancelled on Feb 11th. Received acknowledgement of my request but its been ignore . Contacted credit card company to pursue my refund. 19th of feb the company says its shipping my cancelled order. I have sent 4 emails cancelling this order and 1 voice message. I will not accept this package . I just want my money back. They ignore my request.

I still haven't received what I purchased and the company refused to respond to my complaints.
I ordered a Valentine's gift for my girlfriend ***, on 02/07/20 from Dose of Roses' website. I ordered the galaxy enchanted rose and the dose of chocolates. The whole order came to $85.91 and I have nothing to show for it thus far. The company provided me no means of tracking the package and an order number that doesn't seem to do anything as no one has responded to me about the situation via their support email nor Facebook page. I got an email on 02/12/20 that the package would be delayed because of an overload of orders for Valentine's. But again, they provided no projected delivery day, no means to track the package, and (when I inquired more about the issue) didn't respond. I feared the worst and checked Facebook to see that a lot of people have had shady dealings with the company.

In February 2019 I placed an order for two bears they sell. Only received one.
In February of 2019 I ordered two bears and was charged for both. After months and months of complaints they finally sent one like 7 months later. Never received the other one or a refund. I would still send them emails as far as what happened to the other and never got a response or my money or bear.

I did not receive my product after paying
I purchased a valentines gift on February 10, 2020. I have not received the gift that a purchased and paid for. The amount was $240.18. I also paid for a three day delivery for $30. I have yet to receive this product. My account number is ***.

Scammers - No Response or Delivery
Order confirmed February 5th and promised two day shipping still no tracking or response to emails. Scam

Ordered an item, have not received item and contacted customer service several time with no response
I had ordered an item call "galaxy rose" on January 24, 2020, order number ***, it was promised to have been delivered before Valentine's Day and here it is February 19th, still have not received item yet and no response from customer service after several attempts. They provided a tracking number but says it still hasn't shipped yet.

I just never got my order and can't get a hold of anybody that works there.
I ordered a rose bear on January 13 hopefully to get it by valentine's day. They gave me a tracking number for ups *** and says a shipping label was created Feb 3. My order number is ***. I paid with my chase debit card. I can't get in touch with anyone there. No phone number to the company and they won't respond to emails either. Lots of people are having the same problem with this company.

I ordered from doses of Rose's. I only received confirmation email and one time txt concerning my order but I never heard back since.Dont answer email
Order number ***. Never received a tracking number, paid $125with my Visa debit card,I emailed them twice never got a reply. The person who text me her name was ***. Purchased on February 9, 2020 . Paid for rush Processing.

They are not answering me on an order I placed and have not revived. Funds have already been taken from my account.
I placed an order with these guys on Feb 9th and was told 1-3 delivery.. I received an email on Feb13 @ 6:30pm stating there would be a delay on my order. I have emailed them 4 times and no return email!!!

On February 8th, placed order (# ***):"Pink Love Heart Rose Bear " & "Dose of Chocolates".Not delivered.Promised 4-5days.
Total Charged was $141.90
After not receiving the order. I have emailed twice customer service with no response. No phone number is available. Customer reviews show multiple similar problems with this company. It seems to be a scam.

I ordered an item on 1/31/20 off their website with a guaranteed delivery of February 11, 2020. It was going to be a Valentines gift. I was provided a tracking number and when the item did not arrive by February 11, I checked the UPS tracking number and said it was "at UPS facility, ready for shipment" and that the shipment label was created on 2/3/2020. To me it was as if it was at the UPS Facility. By now it was already past 2/11 and so I reached out to customer support on 2/12 to see what was going on. They didn't get back to me with a response after I had emailed them again asking for an update until the day before Valentines Day, saying the item was "lost in transit" and all they could do was issue me store credit. At this point I had already emailed them three times on two separate days and they took their sweet time to answer. I demanded a full refund since the item was not going to be there by Valentines Day which was the entire point of the item. They still haven't responded and this issue is unresolved. I just want my money back.