Dose of Roses Beverly Hills

Ordered on Jan 27, received Tracking notification on Feb 3rd. Item never shipped out until Feb 12th ground delivery and this was a Valentines Day give that never made it to Minn for valentines Day. Several emails to support/customer service and no response. this company stole my $$$$.

I placed an order on February 3rd, 2020 and was shown that I would have delivery by February 11 and still have yet to receive any information on my order. When I emailed about my order I received a generic email stating the processing time and shipping time which had already been passed *** the item should have been shipped. I spend $115 with the anticipation that I would have a Valentines Day present and now I am left with no information and no present. Complete waste of time and money. Extremely unprofessional business and would not recommend anyone do business with this company.

I have tried to contact them multiple times via email and no response. Still have no received my purchase that was supposed to arrive 2/13/2020. I'm livid. This is a SCAM. Do not order anything from this company!!! They take your money and get nothing in return. I wanted to give them ZERO STARS.

Broken glass, well packaged. I think they shipped t broken. No response from customer service. Crack from top to bottom.

Bought a Enchanted Galaxy Rose and received a defective product. I emailed the customer support address and only received an automated response. It has been a week and still no further response. I sent another request through their website and again an automated response and nothing more. I replied to the first automated response in hope to get a replacement since they don't do refunds (prefer a refund). I'm very disappointed and recommend not to do business with them.

The product is cheap. After reading reviews I attempted to cancel my order multiple times I tried to contact them. I received no response for 4-5 days. After they shipped the product I received a response that they do not cancel orders, and returns are only given store credit, minus any shipping fees.
This company is a scam.

Total scam. Ordered on February 5 and still have not received my product. They don't respond to emails either. Definitely going to dispute the charge unless they contact me.

Never respond to my order that was supposed to be delivered by Valentine's Day.
Do not order from these scammers

Ordered over a week ago with 2 day shipping and still have not received anything. I have emailed twice with no response. My next step is to dispute the $208 charges with my credit card company. Horrible service

They haven't shipped my order no reply from customer service

They sent me plastic roses not glass blown. Now they will not respond to my emails to return them.

Thanks for the fast delivery and quick follow ups. I love how easy it is to finish a transaction here at dose of roses.

Complete scammers! I have yet to receive an order that order for my girlfriend for Valentine's Day. Took my money already and are not responding to my emails.

Scam!!!! Do not purchase from this company!! Placed order on Feb 4th for Valentines Day and today being the 18th and order still has not arrived.

I'd give zero stars. Broken product. No email response from so called customer service. Reached out via Facebook Messenger. They have now blocked my ability to comment on posts and future messages. Garbage company. Garbage products. Buyer beware

Dose of roses took 3 weeks to attempt to deliver my order, and when requested for a full refund they issued this response;

"How we can to you give full refund if your order is coming to you? Anyway you will get your gift and this delaying depends not from us we only can issue partial refund for this delaying. If you want full refund minus restocking fee, you need to sent back our items to us when you get it. Thank you for understanding. Have a nice day. Madeofrose team. "

Overall a very Frustrating experience, their 'Enchanted Galaxy Rose' Product is made from cheap materials and is not worth the price. You're better off looking for something identical on Ebay, at least there the response is comprehensible.

Ordered product and still haven't received it. Paid for two day shipping and will be disputing on my card. When you call the number it says leave a message. Horrible Horrible. Ruined Valentine's Day period!

Scam. I have not received my package or any additional correspondance from this company regarding an order that was supposed to be here February 14th. I have called as well as emailed and nothing. They have no sent my package, but they took the money.

purchased rushed shipping for Valentine's Gift, and now it's 3 days late. Can't get a response from customer service for a simple explanation.

Never received the order nor a response after attempting THREE TIMES via their customer support email link. As others have stated there is no customer support phone number available, and they will not respond to customer support emails. I did receive an oder confirmation and a UPS tracking number for the order, but when attempting to track the package, I'n greeted with a statement that a shipping label was issued but the item has not been received by UPS for for shipping. While I ordered an "Enchanted Rose" for my wife, the only enchantment was how quickly they deducted the funds from my account and how quickly any semblance of customer service disappeared. Other have stated that they only refund in store credit. Makes no sense if they can't or won't even deliver the product in the first place. Very poor experience. I'm giving the review a one star rating because I'm not allowed to leave a no star rating.