Dose of Roses Beverly Hills

I ordered and never received the items. Tried communicating with them through their website, emails, and their phone number (1-8oo-977-3917). I got that number from my credit card charge. Never heard any responses, but they did charge my credit card the same day that I placed my order. They provided a tracking number in that email that never had any updates. The phone number always says that their agents are too busy and to leave a message with your name, order number, phone number, and email, and that they will get back to you as soon as possible. This never happened.

Ordered a rose bear with white heart that cost $99.50, received the regular bear the cost $59.95. Emailed support 3 days in a row since I received the incorrect order, no respose yet. STAY AWAY.............

Haven't received my order. Ordered a single Galaxy Rose on 2/5, got a tracking number that day, but the tracking number still shows that UPS hasn't even received the item. I reached out to their support email after it had been several days without an update and haven't heard anything back. Clearly isn't making it for Valentine's Day, I just hope it comes at all. Certainly won't be purchasing anything from them again.

Utter and complete RIP off. I ordered a rose over a month ago with the promise that it would be delivered by valentine's day it never showed ordered on X-XX-XXXX it is now X-XX-XXXX still never got it everytime I reach out to the company I never get an answer. DO NOT BUY UNLESS YOU FEEL LIKE GIVING MONEY AWAY TO THIS SCAM!!

They sold me the garbage they call Galaxy roses I had them long enough to look at them and they fell apart. I paid $60.00 for garbage shame on dose of roses!!!!!

Complete scam. The company did not even send me a notice after I ordered on Feb. 1st. I had to track this down with customer service which was no help at all and then the night before Valentine's day they send me an email apologizing as the gifts will not arrive for the 14th. Okay spoke with my wife and she understood it will be late but today I get the email they canceled my order and refunded my money to my account( which has still not hit my account). DONT WASTE YOUR MONEY OR TIME WITH THIS SO CALLED COMPANY. Company is a con artist.

This is a scam. I ordered on January 26 it is now the February 14th. Didn't get my order. Sent messages no response. No contact number.

I just did 2 1/2 years in prison I promised my wife I *** make it up to her and buy her something nice now that I'm home I was on Instagram and see a post by dose of roses ð??¹ I went to the website and order my wife roses for$239 I paid 40 extra dollars for it to be there next day they said it *** be there at 10:30 AM it is now 7 PM and I still haven't got my roses my wife is ready to leave me all because I didn't get her nothing forValentine's Day thank you for ruining my life I *** never do business with y'all again don't buy from them scam artist they taking people money and not refunding them beware!!!!!

Received an order confirmation, and that's it. It's been way past a reasonable amount of time than the impression given and the amount paid for shipping. There is no phone number to call, and they offer no response to contact submission forms on any platform they represent themselves on. Julian*** the CEO does not respond to pleas for help. Dose of Roses steals money and does not send the order, then ghosts you.

I placed the order with this company about a week ago and have yet to receive a tracking number or any information in regards to my order
This company processed a payment for my order over a week ago and has yet to communicate with me in regards to supplying me with a tracking number or any information about my order

I placed a order on the 30th. For something guaranteed to be here on the 11th. No updates dodging every email and chat unable to contact no number.
Order *** was placed on the 30th promised for the 11th. Label was created the second I layed for my item but the item has never shipped my label still says awaiting item at post office. I've tried emailing a ton to cancel my order since it was supposed to be a Valentine's Day gift and it will not make it on time. Nothing back been a week. No phone number to contact. They have a Facebook with a chat but there just dodging people had raging comments about similar problems like mine and there comments are getting erased.

I ordered from the company jan4, 2020. Today is January 10, 2020 & my order has not been shipped out. I emailed with no response.
This company has a shipping policy of 5-7 business with transportation. As of today my items are not shipped. I comment on the company's *** page and they delete my comments. Direct message them on *** with no response. I would like my money back. Plenty if people are on their page complaining about the same issue

Product issue, poor customer service
It's been over 2 weeks now and I still haven't receive my order. No tracking/shipping or any message from them at all. I kept messaging them but no response. They also kept deleting my comments on their website/social media accounts. I even paid extra for expedited shipping but still nothing. They do not care about their customers

I placed my order on Jan 31 and have heard nothing back from the seller. All emails have been ignored and at this point. It sounds like there a scam
I placed my order on Jan 31 for some valentines gifts. They took my money and still have not sent any tracking #'s. My order # is *** and I have sent tons of emails as that is the only way to talk to them. I have received no responses back. I'm going to have to file a fraud report to my bank at this point.

bought my girlfriend a flower arrangement that looked like a teddy bear and I spent $103 and haven't received it
for valentines I bought my girlfriend a flower arrangement in the shape of a pink rose bear, I spent roughly $103 on it.. I used my debit card to pay for it; I got a confirmation email saying my order was being processed and that a shipping confirmation email with a tracking number would be sent.. that was on 2/5/2020 I started noticing that other people were having the same problem as me, some not getting a confirmation email or just not getting the package or even their local UPS/USPS not having any information on their package; I'm trying to work this out with my bank currently to see if I can get my money back or something but they're putting up quite a fight with me because I didn't use a credit card.. they don't reply back to their customers but yet they post on all their social media platforms..

Order not received, and customer service not responding. I believe based on number of complaints I now see, that this company is a scam
I placed an order online with Dose of Roses Beverly Hills. Order was placed and paid for on January 27th 2020. Payment made through amazon pay. Payment cleared and taken from my account and documented as "Paid to merchant" by amazon. Payment was made and cleared same day.

Order number is ***

The order was for $349 bunch of 35 Galaxy roses in a white marble base. With a guaranteed delivery date of February 11th 2020.

I received a confirmation email from the company on January 28th saying order confirmed and processing and that full tracking info would be provided shortly.

It is now February 12th, 2020. The item has not been received and no tracking number has ever been provided. Additionally, the company has only one method of contact using their form or direct emailing to them both of which go to *** Several emails have been sent requesting tracking info and explanation, zero responses have been received. I found a phone number through searching that is listed on other customers bank statements as reported. that number is *** This number appears to be scam, it does not even givce a company name and just says, "no customer service agents are present to help you" and asks that you leave your info after the beep, but autodisconnects a few seconds later and does not record your message.

Upon further review here and throughout the web I see this store has several hundred complaints across various sites against them., As much as I would love to get the item in time for Valentines day which would be the preferred outcome, I don't believe that will happen.

Placed order 2/5/2020.
Order was supposed to be here 2/11/2020.
Never received it.
Contacted them via email about my order never responded back.
I placed a order for roses on 2/5/2020. They said that the order would be received by 2/11/2020. I never received my order. I emailed them about it on 2/12/2020 and got no response. But yet they are on social media Instagram posting telling people to buy their products. So I direct messaged them. No response. Sense direct messaging them they have made numerous post. Still no answer! This is a problem because it's $163.32 usd that I've paid to them for a product and have not received it. Nor have I gotten a response from them.

Horrible Customer Service. They do not respond!!
I ordered 2 each of the Galaxy Enchantment Roses on 2/1/20 then received them on 2/5/20. Fast delivery however only one light works. I e-mailed them three times, 2/5/20, 2/6/0 & 2/11/20 and still have not received a response. No phone number listed to call, just their e-mail or *** Messenger. These are Valentine's gifts for my wife and daughter and now only one of them will receive their gift as this company fails to reply to their customers. I will never purchase anything from them again and I HIGHLY advise all other not to. Way too many complaints regarding their lack of customer service.

my boyfriend ordered me for Valentine's Day flowers in the shape of a bear and he never received a tracking number
my boyfriend on February 5th bout me for Valentine's Day flowers in the shape of a bear, he spent $103, he got confirmation order saying "it was currently being processing and a shipping number will be sent to you" which he never received.. he used his debit card to make this purchase.. and he tried calling his bank to see if they could help in anyway and they said they couldn't because he didn't use a credit card.. which to me makes no sense at all.. so he's basically out of $103; this scam site needs to be shut down!! before anyone else get scammed out of their hard earn money

Haven't shipped what I paid for and won't answer customer service.
They promised shipping before a certain holiday and did not happen. It's been 10 business days and they promised 1 to 5 business days shipping time. Have not processed the order. No tracking number and no real information on their website. Their customer service is fake no one answers.