Dose of Roses Beverly Hills

I ordered a product off their website in January for the guarantee delivery by Feb 11th for Valentines day. Shipment was never received and charged.
I ordered a rose bear $70 off their website*** and was charged January 31st, I was guaranteed valentines day delivery on feb 11th 2020. I emailed support and had zero response. I messaged the*** and was blocked immediately. I then messaged his wife*** and she said "thanks for the clout" after my posting their lack of responses on my ***. The wife then backtracked her statement and promised me delivery would happen by thursday, another guarantee, she then blocked me the next morning when she said she would confirm delivery with me. I then messaged the CEO on another account and he asked me for my order number and said he would refund or send it to me for next day, once again, no response or action taken. My product is not here and I haven't had a refund. I had then disputed this charge with my bank and will report them to the FTC for fraud. They are scamming 100s of people with their marketing campaign of sending products to *** celebrities and influencers and screwing the everyday person over planning to get a gift for their loved ones. This company needs to be shut down immediately.

I've contacted them with no response in regards to my order
I ordered an enchanted gakaxy rose and I chose 3 day shipping, over a week ago, I haven't received anything about when it's going to be here and it's a gift for my girlfriend, or was, I reached out to them about it with no response, it's not something I want to deal with and would really like a refund asap, they said I would get a tracking number in a day or so and it's not been sent or anything about my order, I don't want to do business with them. Would like my refund back

Placed an order two weeks ago messaged customer service 3 different times and no response.
Placed an order two weeks ago paid for rush processing ($4.99) and next day delivery ($40.71) messaged customer service 3 different times and no response.

I ordered since the 4th. I didn't get an email and no response from emails about my order.
I received an email and a text message stating if I order today, the person who I'm buying for will get it by valentines. Right now it's the 13th and I ordered since the 4th. I've received no email about shipment and no one is responding to my emails, messages on social media, or text messages. This is the second time I had to go through this and it's very frustrating and definitely false advertisement on their part.

Ordered on February 2, 2020. Still no response from email sent for update. Emailed again for cancellation and refund no response.
Ordered a galaxy rose and pink 14" bear on February 2, 2020. Order said delivery by February 11, 2020 no emails on order status. I sent them an email on February 11, 2020 for updates on order with no response. Emailed again today February 13, 2020 for a cancellation and refund on order since I won't be receiving it for Valentine's Day. Not likely will I be getting a response or refund.

I gave placed an order with this company as a first time customer. I made sure I ordered in enough time for my wife to receive her flowers by V-day. I've emailed several times and to no avail I haven't received any type of response. Not even a tracking number for me to get an update!!! I'm truly not feeling the love!!!!
*** A.

no communication what so ever. Delivery issues/ terrible customer service
I've spent over 100 dollars on 2 items. I received a confirmation email for my order saying they would get it ready. I have not received a shipping tracking number. They said if I ordered by a certain day which was the 30th I'd have my valentines gift by the 11th. Today is the 12 after numerous emails and attempted ways of contacting them, they finally get back the day after it was supposed to arrive. Saying one of my items is unavailable. They could have let me know. Also the other item hasn't even been shipped. They do not take people seriously and will just keep your money. I'm trying to get in touch with a representative just so I can talk it out to see if we can compromise. But it's almost impossible to even speak with anyone. There unprofessionalism is unlike I have ever seen and I am very disappointed

My boyfriend bought a rose from them and did not read the reviews and now I cannot get ahold of them to get a refund
I dont have the order number I believe it was *** I could be wrong I have the tracking number *** Payment method was on his chase debt card.

I am very upset with the lack of communication that has been given. I have emailed at least 3 times about shipping and have not heard back.
I purchased on February 4th from dose of roses and was told that shipping would be given to me shortly, today is February 12th and I still have not heard anything back from them.*** I have emailed multiple times and not heard back. I am very upset with them they told me it would be here before valentine's day and I do not believe it will be.

Ordered rose with 2 day shipping and nothing is happening. After reading reviews I know I have been scammed and want a refund
Ordered galaxy rose on Feb 12 2020 and received and email saying a label has been printed for 2 day delivery which I paid extra for. It's Feb 13 and it has not been picked up which let's me know it's not good business and after reading all these reviews I know I've been scammed and want a full refund. This was a gift that won't be delivered by the date promised and I want a refund. I have a tracking number from ups but just says label has been printed. I have sent emails with no response and continue to receive text messages from someone named Ella asking me to purchase more even after I replied STOP in response to their messages which haven't stopped. Refund of my money is what I want as what they promise is a lie and no communication to explain anything. My order number is ***. Refund now

I ordered two Rose bears for mom and grandma blue and red. They took money but never gave order com. Or delivered.
I ordered two Rose bears for Valentine's Day one for my mom and one for my grandma a blue one and a red one. Once I placed my order I never received confirmation of the purchase the payment went through and the order page gave me a delivery date. Went to check on the delivery and couldn't find any information of the order I placed. Flowers weren't delivered on that day and no one in support will message me back!

Paid for expedited processing hasn't happened and emails ignored.
I paid extra on my order for 24 hour processing. It's now been 5 days and my order has not processed or shipped. I have also emailed the company for three days now inquiring on my order status and have not received a single reply about the status of my order. It feels like the company has stolen money from me and has no plans to Deliver the product I ordered and paid for to me.

Ordered feb 3rd, shipping/processing was to be 1-3 days. 1-5 for delivery, still no response from my emails or tracking number.

My order arrived damaged and they will not respond to any communication attempts.
My order arrived damaged and they will not respond to any communication attempts. I would like a refund.

Ordered the galaxy enchanted rose and have not received it. Ad said 5-7 business days now heading on 15 days
Order the galaxy enchanted rose and based on reviews this seems like a scam nothing is believable I don't know why social media allows this business to operate scamming customers. I was looking forward to surprising my wife. I ordered the rose over 15 days ago ad said 5-7 business days I'm now heading on 12 and haven't heard anything from the company I would like a full refund I'm disputing this charge with my bank

I have been charged for the items I purchased online and have received no further communication after my ordered confirmation.
Placed an order Feb 2nd and received an order confirmation, however have not received any further communication. I have submitted support tickets on the web site Twice and got a support ticket email saying it was submitted however no contact after that either time. The order was charged to my account the same day, but never received the merchandise. at this point I was going to ask for a refund as this was supposed to be for valentines day and I have not received anything.

I payed for rushed processing, and it's been well over the amount of time. VALENTINES day is tomorrow and my order hasn't been shipped
I purchased the option to have the processing rushed two weeks ago so that my order would be here by Valentine's Day. I never received any email updates stating that it was done processing or getting ready to be shipped. I attempted to contact them multiple times, but every time they never replied.

I bought a rose that displayed light in the advertisement, but when it arrived it looked nothing like it looked in the ad. And unfortunately no refund
I purchased an artificial rose, order number *** on February 7,2020. The ad was displayed online through Facebook social media, where its advertisement depicted a lighted up rose in a glass bubble. When it arrived on February 13th, it was nothing at all like advertised. IT LOOKED SIMILAR TO A DOLLAR STORE ARTIFICIAL VASE FLOWER..DEFINITELY WASNT WORTH 25.OO. This company doesn't believe in cash refunds. They want to give me a gift card and I don't want anything else from their business. I paid with a credit card and feel I should be refunded once the product is shipped back..they dont even offer return shipping! I feel highly disrespected,dissatisfied and disappointed. The product is called a galaxy rose..ups tracking *** I AM SO UPSET I REALLY WANT A LAWYER.

There has been no contact when emailing, tried calling but was told company isn't real. Notified bank for investigation.
I ordered from dose of roses, *** I attempted to clarify delivery but have not been able to reach anyone. I looked up based on the address and called a florist at that location who informed me it is a fake company. The florist informed he has been getting many calls about it.

Haven't received issues that I purchased and not getting response...website said I will get issues by Valentines Day
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