Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
Phone: |
Show more...
|
Web: |
www.DoseofRoses.com
|
E-mails: |
Sign in to see
|
Add contact information for Dose of Roses Beverly Hills
Add new contacts
ADVERTISEMENT
I'm really thankful for this site because I think I'm covered for a good few years of valentine's, birthdays, and anniversaries. I bet she'll love anything that comes from here.
I got my wife matching gold rings this year, but I felt it was a bit lacking and this gold-dipped rose would be an excellent accompanying gift. I can't wait to see the look on her face. She'd be ecstatic.
I found the perfect, colorful, beautiful gift for a colorful and beautiful person. I really can't wait for it to be Valentine's so I can give her this multicolored gold-dipped rose. I can already picture her smiling and squealing.
This is the first time I've ever gone an extra mile to be romantic for someone, and I can see there are a lot of things here that are pretty great ideas to make my girl feel special. I'm glad this site exists and the things you have are amazing.
Countless creative arrangements here at Dose of Roses, I love looking at them every now and then. The delivery is very convenient and reliable, too.
I ordered 5 rose bears and have not received the order. I have emailed the company several times with no response to my emails. And no phone number to call. I spent over $300 and no products
I don't want to sound all sad and mopey, but I bought myself a gold-dipped rose for both my birthday and for valentine's. I just broke up with my boyfriend but I promised I would love myself.
It was the geekiest thing I've ever done but I'm happy if she's happy. I dressed all fancy and presented to her the forbidden rose I bought from here. She said I looked like a prince.
I got transferred to a place far away from where my sweetheart lives. I have to stay there for a while, make enough money to make us stable, then come back to her. I bought her a gold-dipped rose so she has something from me she can keep that will always be there.
I love the choices from this site. There's makeup boxes for girls who love both roses and makeup, rose bears for when you can't decide to give her a bear or a flower, and other special roses for special women everywhere.
I ordered two roses from doses of roses and only got one of them. I've tried contacting them and they've yet to respond.
I bought girlfriend two of the roses that they advertise thinking it would be a really nice gift. "They" were shipped very quickly. Notice I hyphenate they because I said I ordered two, however only one came. I've tried emailing them as they have no number to call that I can find. I spent 32.92 for these. I'm hoping to resolve this somehow.
At this point I just want my money back. If they aren't going to even respond to an email and I can see other people have had the same problem, it's not worth trying to get the rest of the product.
The order in the question was placed on February 10,2020, for our product Timeless Galaxy Rose (2). The customer reached out to our customer service department and came in contact with one of our representatives expressing their dissatisfaction with the product received and that they only received one item. We then sent the customer his remaining items on January 31, 2020. He reached back out to our customer service department claiming we sent a damaged product. On February 10, 2020 we sent out another replacement item. On February 15, 2020 the Timeless Galaxy Rose was delivered. In total we sent two replacements.
(The consumer indicated he/she DID NOT accept the response from the business.)
There was never a timely response. Not once. Not were the responses remotely business like. Look it all up, there are so many complaints about there ethics and how they handle things. Even then, they are just now responding to this? After how many attempts of the Revdex.com sending them notice? That's how they want to run a business?
The order in the question was placed on February 10,2020, for our product Timeless Galaxy Rose (2). We did create multiple replacements for our customer due to their issues. If the customer is unsatisfied with the products they did have an initial 30 days for a possible refund, if the items were returned.
(The consumer indicated he/she DID NOT accept the response from the business.)
BS. I was told no refunds. Only replacements. Product wear never shipped or handled with care. I never even felt like my complaints were taken seriously or with any consideration. All you have to do is look up how many complaints they have. Tells the whole story
Horrible company who doesnt stand by their products. Sent me a broken item and refuse to refund me. I've been scammed.
Purchased enchanted rose on 1/23/2020. Product received on 1/30/2020 and had wire sticking out of bottom and lights would not function. Subsequently requested refund which was denied.
Refund. If your products are good they will sell do not try to scam people with poor quality items that do not match their description.
The order in question was placed on January 23, 2020, by the customer for our product
of the Galaxy Enchanted Rose. The customer came into contact with one of our
representatives on January 31, 2020, requesting a refund for the reason that the item
arrived defective. Our representative notified the customer that the options available are
receiving store credit or ship out a replacement item, per company policy under "Returns
and Exchanges". The customer refused to accept any of the available options and did
not respond upon the reiteration of the options. By submitting an order with Dose of
Roses Beverly Hills, the customer has agreed to all policies and our complete Terms and
Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
There is a reason for the companies reputation and Revdex.com ratings. It is not because their return policy. The true fact of the matter is that when I received the product, not only was it broken but it was extremely inferior in quality.This is an item that is supposed to symbolize how much you love and care for someone and would instead be an insult of a gift. It was at that point I realized I was scammed. The "company" knows that their products are not as described which is the reason they refuse to refund their customers. At the end of the day the principal of the matter is they did not deliver me a working product as they were obligated to, so they should refund me what they have stolen from me as they did not hold up their end of the agreement. As a company you have 1 opportunity to make an impression on a customer by delivering on your products and promises. They failed to do this so should rightfully own up and do right by their customers, products and ultimately their already tarnished brand. The fifty dollar paperweight that I received is not worth the another negative review as there are already many out there. There is even a Facebook page dedicated to exposing the fraudulent practices of the company. If you have a great product it will sell itself, but to force a sub par product onto someone through misrepresentation and unethical policy will result in the companies failure. It is simply a matter of time.
The order in question was placed on January 23, 2020, by the customer for our product of the Galaxy Enchanted Rose. We are terribly sorry for the customer to have received a damaged item. We have reached out to the customer on April 22, 2020 informing them we can not process refunds to original forms of payment. We would love to send a replacement right away or issue store credit for their cost.
(The consumer indicated he/she DID NOT accept the response from the business.)
A refund is warranted for a damaged item. An exchange is warranted it the item is not liked but in good order. If a business cannot understand this basic principle, they will inevitably fail. It is only a matter of time. A refund is the only acceptable solution in this scenario.
The order in question was placed on January 23, 2020, for our Galaxy Enchanted Rose. Unfortunately, the product was received damaged, which we may resolve right away. Unfortunately, due to 60 days passing since the order has been placed we can no longer process a refund to their original form of payment. However, we may reship their original order as well as issue store credit for their total cost. Waiting for customers response.
(The consumer indicated he/she DID NOT accept the response from the business.)
I requested a refund immediately upon receipt of the item. Now that it has been well beyond 60 days they are lying to try and get out of the Revdex.com complaint. Another example of how this company is a fraud.
The order in question was placed on January 23, 2020, for our Galaxy Enchanted Rose. We have reached out to the customer, informing them, unfortunately, we can not process a refund to their original form of payment due to the order passing a 60 day mark. We have offered the customer to reship their order as well as issue additional store credit for future purchases. We would love to resolve our customers inquiry right away waiting for customers response.
On 2/1/20 #*** and #*** one order for $45.95 and $56.49. In less than an hour I requested to cancel my orders & a refund via email no response.
On 2/1/2020 I placed 2 orders for the galaxy light up rose that lit up in a case . I saw it on facebook. Literally 1 hour later I requested to cancel my order and a refund for my money. I got an automatic replied with no real response. Please help with this refund I dont want to be scammed please!!! My order numbers are #***, and #***.
Please help with a refund i literally place the order and cancellation with in an hour of each other there should be no reason to not process refund
Complaint # ***
- The customer placed two separate orders on February 1, 2020, for the following products: Single Galaxy Rose and a Galaxy Enchanted Rose. The customer claims that one hour later they contacted our customer service department to cancel the submitted orders and receive a refund. One of our customer service representatives responded to the customer's request explaining that refunds are only issued in the form of store credit per our policy. The customer responded to the representative stating "Karma is real u will get urs." Both orders placed by the customer were delivered by UPS. Under our "Returns and Exchanges" policy, orders cannot be canceled at any time and refunds will only be issued in the form of store credit. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our complete Terms and Conditions
I'd like a refund. This company y is fraudulent.
I placed an order on 1/25 for my mother's upcoming 70th birthday. I never got a shipping confirmation, which was confusing because I paid extra for expedited shipping. There is no phone number and no update on the order. I read online reviews about the company being fraudulent and people never getting orders that they have paid for. There is no return policy also my mother's birthday has none and gone. I no longer have a use for the flowers and no shipping confirmation or date. I'd like a full refund and apology.
Per their website, they state that orders need 1-3 business days to process. It has been beyond that with no update. I've missed my mother's birthday because of the delayed shipping that I paid for. I'd like a FULL refund and apology.
This bear helped me to finally get the girl of my dreams. She loved it so much and she says it was thoughtful and she was really happy about it. I'm glad I put in the extra effort to give her something special.
Awesome! So glad we could help!
Valentine's day is fast approaching and I hardly get time off to plan our day and buy something for, so this site is such a huge help. I'm sure my wife would love the artsy roses from here.
Yes!
Of course I wanted to give my girlfriend roses, but I was thinking it shouldn't be just any rose, and I saw those really beautiful arrangement of roses that were colored copper and it was perfect.
Yes! We are so Happy to hear this!
False advertising all around! This company is an absolute scam! 2 separate products that are described as being dipped in 24k gold. THEY ARE PLASTIC!
On 1/9/2020 I purchased 2 separate products with my debit card online that are described as being "dipped in 24k gold". After receiving these, THEY ARE PLASTIC! This company is an absolute scam and people really need to know. Also customer service is absolutely lousy and will not even respond to emails. Also there is no phone # to even call for this company. The first product was a "Galaxy Rose" that was on sale for $19.95. The other was a "Enchanted Rose" which was on sale for $49.95. There was also promise of free shipping with a coupon which was not honored either. THIS COMPANY IS THE ABSOLUTE WORST AND SHOULD NEVER BE ALLOWED TO CONDUCT ANY KIND OF BUSINESS.
I think a refund is in order for the ABSOLUTE ABYSMAL FALSE ADVERTISING.
The order in the question was placed on January 9,2019, for the Timeless Galaxy rose. The customer did not contact our customer service stating any dissatisfaction. Their desired resolution is a refund since they were not satisfied with the quality of the product. Under our "Returns and Exchanges" policy, we do not offer refunds to original forms of payment and once an order has been placed it cannot be canceled. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
We tried to reach out to company about our order but no one ever emailed back. The company does not have a phone number only an email address. This response still does not address their false advertising. We should be refunded as they lied about the product. It wasn't broken it was a scam claiming it's freeze dried and dipped in gold and it's only plastic.
The order in the question was placed on January 9,2019, for the Timeless Galaxy rose. Both orders were shipped and delivered to our customer. Unfortunately, we do not have any records of our customer reaching out regarding their purchase. Please note, the customer did have the option to return or refuse their order upon arrival for a refund. We now have passed our systems 30-day threshold to process a refund for the purchase. We would like to offer our customer store credit for both orders. Waiting for customers response.
Product does not work. Battery compartment is missing contacts and batteries dont secure. I have emailed numerous time without reply.
Order number ***.paid 54.94 with visa . Purchased as gift for Christmas. Product does not work right out of box.
Replacement with working item.
The order in the question was placed on November 22, 2019, for the Enchanted Galaxy. The customer reached to our customer service and requested a replacement item. Their desired resolution is to send a working replacement item, was shipped on January 29, 2020 and delivered on February 3,2020.
On Dec 23 2019 I ordered a Christmas gift costing $31.72 that was not delivered. My order number is ***.
No one responds to emails or calls.
***
Order date was 12/23/2019
Payment was $31.72
I would like my money back.
The order in question was placed on December 20, 2019, for our product of the Galaxy
Rose. After an investigation into the order, it appears that the item was lost in transit. We
have reached out to the customer and are awaiting a response to rectify the issue.