Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
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Thank you so much dose of roses for the fast transactions, your services are always so reliable. I got my items yesterday and I love my galaxy roses the most. They were so magical.
The worst customer service. I placed an order 10 days ago. I received an email saying item has been shipped, but when I try to track the package with tracking number they provide, it says package is ready for UPS. I tried to reach them several times via email, but no response. So disappointed â?¹ï¸â?¹ï¸â?¹ï¸â?¹ï¸â?¹ï¸
Totally agree with the others here.. got totally screwed by this company and i'm ***. I ordered their roses and they're nothing like is pictured on the site so I requested to send them back but support doesn't get back to anyone apparently.
Good thing I only spent $30 on these pieces of ***. I feel bad for people who spent hundreds with this company without checking the Revdex.com rating..
ugh.. learned my lesson
Dose of Roses' packaging gets fancier by the month, I'm loving the improvements. My recent orders just arrived at my porch today and there were no item missing in the bulk. Thanks
Galaxy roses never fail to make me smile, they're my favorite items here at dose of roses. The services are outstanding as well.
Today is 1/2/20. Ordered 12/19/19 and sent multiple emails requesting status or refund and got no responses. The only way is contacting them through email or social media. This company seems like a scam
I ordered 5 " galaxy roses" which should have all come with their own boxes. I received the 5 roses but only three of the boxes they come in
I reached out three time to dose of roses asking for a refund or to send the extra boxes they didn't give me so I could gift the roses for Christmas and I have not heard back in over a week. They advertise a satisfaction guarantee but I haven't received what I paid for and no response from the company. I would like my money back as I paid over 100 dollars for these roses
I am seeking a refund for my roses as I didn't get the boxes before Christmas so when I gifted them I had to go out and buy boxes and write dose of roses on them making the worth of the roses and gift go down significantly
- The order in the question was placed on December 6, 2019, the customer ordered 5 galaxy roses. She received all 5 roses, however only 3 boxes came. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy.
I made an order of Rose's on 11/14, order *** and have yet to receive my order. I emailed the company and never got a response.
I ordered on 11/14/19, order *** I recieved a confirmation email that the order was placed. My bank statement verifies the money has been paid. It is now over a month later and I have not recieved the item and haven't even recieved an email stating it's been shipped. I have attempted to email the company about this since they dont give a phone number to contact, and they have not answered me.
I want delivery of my item considering it was a birthday gift for my grandmother whose birthday was a week ago and I ordered it a month ahead of time and should have had the item to gift to her.
The order in question was placed on November 15, 2019, for our product of the Zodiac
Box. Due to a high volume of orders, there was a delay in processing and shipping. The
order was shipped on December 26, 2019, and delivered on January 4, 2020, by the local post office. We have issued a refund for the shipping cost since we did not fulfill our three day process
(The consumer indicated he/she ACCEPTED the response from the business.)
The roses were finally delivered.
The order in question was placed on November 15, 2019, for our product of the Zodiac
Box. Due to a high volume of orders, there was a delay in processing and shipping. The
order was shipped on December 26, 2019, and delivered on January 4, 2020, by the local post office. We have issued a refund for the shipping cost since we did not fulfill our three day process
(The consumer indicated he/she ACCEPTED the response from the business.)
The roses were finally delivered.
The order in question was placed on November 15, 2019, for our product of the Zodiac Box. Due to a high volume of orders, there was a delay in processing and shipping. The order was shipped on December 26, 2019, and delivered on January 4, 2020, by the local post office. We have issued a refund for the shipping cost since we did not fulfill our three-day processing.
(The consumer indicated he/she ACCEPTED the response from the business.)
Problem is resolved
I ordered 2 items from your official website and received no form of confirmation that my order was confirmed or delivered.
I ordered a pink love heart rose bear and a galaxy enchanted rose. I payed using my debit card. The purchase went through and the money was instantly withdrawn from my account and I received no product or statement showing product was on its way to me.
I want my money back from dose of rose
The order in question was placed by the customer on December 24, 2019, for our
products of the Galaxy Enchanted Rose and Pink Love Heart Rose Bear. During this
period of time, we received a high influx of orders, which caused a delay and processing
and shipping. The order was shipped on January 2, 2020, and delivered on January 6,
2020, and January 8, 2020. The customer received their items in a timely manner.
The order in question was placed by the customer on December 24, 2019, for our
products of the Galaxy Enchanted Rose and Pink Love Heart Rose Bear. During this
period of time, we received a high influx of orders, which caused a delay and processing
and shipping. The order was shipped on January 2, 2020, and delivered on January 6,
2020, and January 8, 2020. The customer received their items in a timely manner.
I ordered two items through their website. The package arrived extremely late with one of the items missing. Their customer support is not responding.
I placed an order for two items, one Galaxy Rose and one Enchanted Galaxy Rose nearly three weeks ago through their website, paying with my credit card. The items did not arrive as scheduled and I was informed that they were lost in transit. I asked that they be redelivered with expedited shipping so I could give them to my girlfriend for a special occasion. Unfortunately, it seems that the items were sent with standard shipping and they did not arrive in time for the special occasion.
I finally received the package and one of the items was missing. I received the enchanted Galaxy Rose but not the single Galaxy Rose. Why did I pay $9.98 for shipping only for my order to arrive extremely late and with an item missing?
I once again reached out to their customer support and was told that my item (note the singular) was delivered, even through their own website indicated that the single Galaxy Rose that is still missing has not yet been shipped.
Send me the missing item that I paid for with expedited shipping.
The order in question was placed by the customer on December 11, 2019, for our
products of the Galaxy Enchanted Rose and Galaxy Rose. The customer claims that
they did not receive the Galaxy Rose. After investigation, it appears that the item was
lost in transit. We rectified the issue by sending the customer a replacement order for the
single Galaxy Rose. The replacement order was shipped on January 6, 2020, and
delivered on January 9, 2020, by USPS.
(The consumer indicated he/she ACCEPTED the response from the business.)
Though I accept that I finally received my items, I find it highly suspect that item after item from this business gets "lost in transit."
I received an add from this company through ***, I submitted an order for $93.00 and have not received communication or delivery after paid.
On Tuesday, December 17, 2019, I saw a *** add for DoseofRoses.com. The product was really neat and so I went to their site and purchased a couple of their products. I received a prompt order confirmation number and the next day a payment was taken from my bank. However, in more that 96 hours after the payment, and after multiple attempts to contact their customer support, I have not received confirmation of submission of my delivery, a response to the more than 5 requests for assistance, and still no support from this company. I believe that this is a fraudulent company and is steeling hard earned money from people.
I want the company to establish a phone number, with live customer service representatives that can resolved customer inquiries and complaints. Contact be made by the owner or general manager for mismanagement practices and for misleading or fraudulent advertisement. A refund for my order and an apology for this process.
The order in question was placed on December 17, 2020, for the following products: 2
Galaxy Roses and 1 Galaxy Enchanted Rose. During this time, we experienced a high
influx of orders due to the Christmas holiday causing a delay in processing and
shipment. The order was shipped on January 4, 2020, and the items were delivered. The
items were delivered on January 11, 2020, and January 14, 2020, respectfully. We
cannot fulfill the customer's request of a full refund per company policy under "Returns
and Exchanges", however since we did not meet our three day processing period, we
have issued a refund for the shipping cost. By submitting an order with Dose of Roses
Beverly Hills, the customer has agreed to all policies and our complete Terms and
Conditions.
Took my money, never delivered my product ruining my Xmas. Ignored all my emails and messages. I've seen this complaint all over the internet.
Ordered a special rose for my fiancée for Christmas and they never shipped it, never responded to any of my numerous emails, messages, etc. Ruined my Christmas and I've seen this complaint all over the internet. They are a scam!
Refund and public apology.
The order in question was placed by the customer on December 3, 2019, for our product
of the Galaxy Enchanted Rose. During this time, we experienced a high influx of orders
due to the Christmas holiday causing a delay in processing and shipment. The order was
shipped on January 10, 2020, and delivered on January 16, 2020, by UPS. We cannot
grant the customer a full refund since we do not offer that option under our "Returns and
Exchanges" policy. Since we did not meet our three day processing period, we have
partially refunded the order for the shipping cost.
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is criticized all over the internet for their horrific business ethics. Ruining my Christmas by not delivering in the time promised and NEVER responding to my dozens of customer service emails and attempts to reach them through social media is not simple forgiven with a "partial shipping refund" FIVE MONTHS LATER. You have got to be kidding me. This company should be sued for their business practices and I've seen multiple groups online filled with people planning to do so this year. I want a full refund for this traumatic experience.
The order in question was placed on December 3, 2019 for our Galaxy Enchanted Rose. We have reached out to the customer on April 15, 2020 informing them on the situation, on April 20, 2020 we informed them, we can not process refunds to original forms of payment. We did offer the cost of the customers order to be issued into store credit.
(The consumer indicated he/she DID NOT accept the response from the business.)
Once again, this company openly admits it took them over 4 months to even attempt to reach me to resolve this horrific error on their part and offered me "store credit" as if I would ever do business with them again. They are saying they cannot send me a refund which is a blatant lie, every company on earth which takes a credit card payment can refund they simply do not want to (probably because they have so many people wanting and deserving refunds). I decline their pathetic attempt to fix this issue and I am willing to continue to fight this company alongside the many other people online doing so. They should be shut down do to business ethic violations, I am an entrepreneur myself and I have NEVER seen a company more poorly ran than this company is. Horrible.
The order in question was placed on December 3, 2019 for our Galaxy Enchanted Rose. Unfortunately, due to the order being placed in December, we no longer may provide a refund, the transaction will not be able to process. We have reached out to the customer on May 13, 2020 informing them of resolutions for their inquiry.
(The consumer indicated he/she DID NOT accept the response from the business.)
This garbage company is saying they cannot give me a refund because my order was "in December". I ASKED FOR A REFUND IN DECEMBER AND I WAS IGNORED. This is very simple, you can PayPal me a refund or send me a check, but I am not willing to accept "store credit" for you ruining my Christmas, ignoring my refund requests, and then deleting my and many other peoples comments on social media when you realized you couldn't deliver orders. Then it took you MONTHS to even reach out with a "store credit" offer. You're company is a disgrace and I'm watching large groups on social media starting to submit ethics violation complaints against you. You're name is even fake, you're not even in Beverly Hills! You're a COMPLETE FRAUD.
On Dec 13th we ordered from them and have yet to recieve a response or the package. They promise 3 day delivery & we even paid extra to get it faster
We purchased order*** on 12/13/19.
Promise of 3 day delivery.
We have emailed them 10 times.
No customer service number
No response from company
No way to get a refund
We paid $349.00 plus shipping
I either want the product or a refund ASAP i refuse to keep waiting. I am going to contact my bank.
The order in question was placed by the customer on December 13, 2019, for our
product of the Galaxy Rose Arrangement (35 roses). During this time, we experienced a
high influx of orders due to the Christmas holiday causing a delay in processing and
shipment. The customer contacted customer support and was in communication with
one of our representatives who notified the customer of the current delays that were
being experienced at that time. The order was shipped on January 2, 2020, and
delivered on January 8, 2020, by UPS. We fulfilled the customer's request of delivering
the item they ordered. Since we did not fulfill our three day processing period, a partial
refund of the order was issued in regard to the shipping cost.
Product didnt ship on time but was charged! Cancel the order still got charged, company does not respond to emails. ***
Company does not respond to emails, Company's product is not as advertised, Company swindles you out of a higher shipping costs but does not meet expectation of delivery. Order was canceled. Charges still applied no response from company No matter how many emails are sent.
Want a full refund.
The order in question was placed on December 19, 2019, for our product of the Galaxy
Enchanted Rose. During this time, we experienced a high influx of orders for the
Christmas holiday which caused a delay in the processing of orders. The customer was
refunded for the Rush Processing since we did not fulfill the shipment within 24 hours of
the order being placed. We cannot fulfill the customer's request for a full refund per our
"Returns and Exchanges" policy, which states the company does not offer refunds to
original forms payment. The order was shipped on December 23, 2019, and delivered on
December 27, 2019, by UPS. By submitting an order with Dose of Roses Beverly Hills,
the customer has agreed to all policies and our Terms and Conditions.
The order in question was placed on December 19, 2019, for our product of the Galaxy
Enchanted Rose. During this time, we experienced a high influx of orders for the
Christmas holiday which caused a delay in the processing of orders. The customer was
refunded for the Rush Processing since we did not fulfill the shipment within 24 hours of
the order being placed. We cannot fulfill the customer's request for a full refund per our
"Returns and Exchanges" policy, which states the company does not offer refunds to
original forms payment. The order was shipped on December 23, 2019, and delivered on
December 27, 2019, by UPS. By submitting an order with Dose of Roses Beverly Hills,
the customer has agreed to all policies and our Terms and Conditions.
Ordered a galaxy rose from them on 12/15/2019 order *** they took my money but no shipment and no response also bank account just hacked
ordered from this outfit 12/15/2019 paid 55.00 dollars to them and no product and no response to contact (e-mails) Also my bank account was just hacked and I think these are the scammers that did it.
Give me my money back
The order in question was placed on December 15, 2019, for our product of the Galaxy
Enchanted Rose. During this time, we received a high influx of orders which caused a
delay in processing and shipment. The order was shipped on December 26, 2019, and
delivered on January 3, 2020. We cannot issue a refund for the total amount of the order
under our "Returns and Exchanges" policy. However, since our three-day processing
was not fulfilled, we have issued a partial refund for the shipping cost. By submitting an
order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our
Terms and Conditions.
No communication, still hasn't shipped after almost a month, already charged my credit card
I ordered a galaxy enchanted rose on December 3 from this company *** The cost of this was 49.95 by credit card and it said it would ship between 5-7 business days. After that time had come and gone I emailed the support desk as there is no phone number attached to this company. No response from the company. I then received an email on December 13 saying that my order is in the way. However since then when I track the order it says that ups hasn't received the order yet. This company was very quick however to charge my credit card.
I would like my money back in full. I don't want the product and I don't want to deal with this scam of a company.
The order in question was placed by the customer on December 3, 2019, for our product
of the Galaxy Enchanted Rose. During this time, we experienced a high influx of orders
for the incoming Christmas season, resulting in the delay of processing and shipping.
The order was shipped on January 10, 2020, and delivered on January 28, 2020, by
USPS. Since we did not fulfill our three day processing period, we have issued the
customer a refund for the shipping cost. We are unable to refund the customer the total
amount of the order since we do not cancel orders once they have been placed per
company policy under "Returns and Exchanges". By placing an order with Dose of
Roses Beverly Hills, the customer has agreed to all policies and our Terms and
Conditions.
(The consumer indicated he/she ACCEPTED the response from the business.)
Getting my first galaxy rose feels like I'm trapped in a fairytale book page, it was magical. It just gives off this romantic feel and it emanates in the room. Call me childish, but it is really beautiful.
My sister is very particular with what she wants for her birthday, that's why I'm so glad that dose of roses has got what she wanted. I have searched everywhere. I got it with me already, thanks!
I'm glad I used the code HOLIDAY and got 25% off my purchases, I save quite a lot. Thanks, dose of roses, my bloom boxes are safely delivered.
I love how fairly-priced the bloom boxes are here at dose of roses compared with the others online. The services are convenient and efficient as well.