Dose of Roses Beverly Hills Reviews (%countItem)
Dose of Roses Beverly Hills Rating
Address: 2025 Long Beach Ave, Los Angeles, California, United States, 90058-1021
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I have never seen a arrangement so cute than my newly purchase blue rose bear. The roses are beautiful and of good quality, too. Thanks for the prompt delivery and smooth transaction.
Will definitely recommend this shop, the roses are just amazing. They're beautiful and they're wonderfully arranged, you can see how much thought was put in the details of the whole package.
Thank you dose of roses for tending to my requests online, I know it was difficult to attend to the customization that I want. I just got my package today and it's perfect, the extra charges were worth it, thanks!
I am loving my tiffany blue roses by the minute, they give my bedroom a romantic atmosphere that relaxes me everytime I get home from a hard day's work. It's so cool and so worth the price I paid.
Everything that I purchased here at dose of roses have been priced just right. Sometimes I even think they're worth more that they are charged, but I'm not complaining. The roses are wonderful.
My roses were freshly preserved I can tell, quality is so good, so beautiful overall. The delivery was fast, transaction went smoothly. Not bad.
The services here at DOSE OF ROSES have been very consistent, I never get any item or delivery delayed. My items are always neatly packed and carefully covered.
I got my best friend a midnight blue rose as a birthday surprise since she wanted one ever since we saw one at a school play a year ago. She loved it, by the way.
I just got my LED rose and the detail is amazing! The LED lights are embedded on the rose petals and they look divine. Thank you so much, dose of roses, it's perfect. The delivery was on time as well.
I placed 3 orders on 12/17/19.
One for $68.39, $99.93 and $30.93. I never received any of my orders for XMas delivery on 12/23. My CC is charged also
I placed 3 orders on 12/17/19.
One for $68.39, $99.93 and $30.93. I never received any of my orders for XMas delivery on 12/23. My CC is charged also . These were XMas gifts. I have sent multiple emails to *** and received no reply email . I've sent Direct messages via Instagram and received no reply DM. This company is a fraudulent business. There is no customer service number to speak to anyone. Amazon should not enable this company to be an authorized merchant. I'm disputing the charges and have informed Amazon of there fraudulent business activity.
My orders delivered and a partial refund for the hardship
The order in the question was placed on December 17,2019, for the single timeless galaxy rose. According to our records the item was shipped on december 17,2019 and delivered on december 22,2019. Order # *** was shipped on january 4,2020 and delivered on january 11,14 ,2020. And for the 3rd order #***, shipped on january 6,2020 delivered on january 13,14,2020. The customers desired resolution is orders delivered and partial refund. The customer would like a refund, we are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
I never received any MERCHANDISE that I purchased. I had 3 separate orders, 1 in Philadelphia PA, 1 in the Bronx NY, and 1 in Roosevelt LI NY. No one or location received the gifts I ordered. I reached out to the Instagram account multiple times and received no response. I tried to call and speak to someone but it seems that the business phone number and address are not valid. I had a hold on my credit card fhor 2mths after my order that was for Christmas. It is now June going into July... I just want my money back. I will never buy in the magnitude in which I did as I was slcammed for my hard warned money which I wanted to send appreciation gifts for the holidays. It JUNE... I ordered these items in December 2019. Please refund my money. Thanks
The orders ***, *** & *** were all placed on December 16, 2019. All orders are confirmed as shipped and delivered. Unfortunately, we do not have any records of the customer reaching out in the past. If the customer is stating they have not received any 3 of the purchased orders we may send a replacement or issue store credit for their total costs. Unfortunately, we have passed our systems 30-day threshold to process a refund for your purchase. Waiting for customers response.
(The consumer indicated he/she DID NOT accept the response from the business.)
I ordered on 12/17/2019. I sent an email on 12/21/2019 @ 630PM to [email protected], in which I have a screenshot and the email. I sent a DM, direct message to their Instagram account, Dose of Roses on 12/23/2019 @ 215PM for which I have the message and the screenshot. I called phone numbers multple times. The phone numbers that I had to search online were either for another company, not in service or no one answered. I reported this fraudulent company to the BBC 2weeks after not resceiving a response. This fraudulent company did not respond to this report until June. Of course its beyond any 30day refund period. I want my money back in full and this report to be attached to this company for other to see that they are frauds and there customer service is horrible. Im not returning anything because I never received any merchandise. I paid for a product that was never delivered I want my money back.
The orders ***, *** & *** were all placed on December 16, 2019. We have came into contact with our customer via email regarding a refund. The customer will be notified via email once processed.
(The consumer indicated he/she DID NOT accept the response from the business.)
I still have not received my money back.Once I receive my money in my Paypal account, I will be satisfied. I keep getting emails that I will receive my refund and for over a month I still have not received not 1 dime back.
The orders ***, *** & *** were all placed on December 16, 2019. All orders will be refunded as soon as possible. We ask the customer to stay updated via email.
I placed an order on 12/3/2019 for a Christmas present. Confirming email stated 1-5 business days to ship. I've emailed several times with no response
Ordered 12/3, *** Confirmation email stated, " Orders can take up to 1-2 business days to process + transit time (typically between 1-5 business days). " Rec'd an email on 12/13 with UPS tracking number *** I've tracked the package multiple times, and it still says "Shipment ready for UPS," but they have not shipped it yet. I've emailed the company numerous times asking for status, asking to cancel and get a refund, etc., and have received zero response from Dose of Roses. I looked them up online and found many reviews of this company where customers have had the same complaints. This is terrible customer service, and almost seems as though this is a scam. After this experience, I simply want to request my money back so I can move on. Any help is appreciated.
Seeking refund of $37.46 for my order.
The order in the question was placed on December 3,2019, for the Enchanted Galaxy rose. During this time, we experienced a high influx of orders due to the incoming Christmas season, resulting in a delay in processing and shipping time. The item was shipped on December 13,2019 and delivered on January 16,2020. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
The business had multiple opportunities to respond to my email inquiries regarding the status of my order, and chose not to for over a month.
The order in the question was placed on December 3,2019, for the Enchanted Galaxy rose. We are sincerely sorry for any delays our customer has experienced and would like to provide store credit for any future purchases.
(The consumer indicated he/she DID NOT accept the response from the business.)
There will be no future business from me. Customer service was terrible, non-existent even.
The order in the question was placed on December 3,2019, for the Enchanted Galaxy rose. The purchase was shipped and delivered, therefore, we can not refund the order. If they customer would like to accept the store credit offered we may issue it right away.
I placed my order on 12/05/19 and never received it. I emailed support twice and never got a response back. This company is a SCAM. I'd like a refund.
I placed my order on 12/05/19 *** and never received it. I emailed support twice and never got a response back. I'd like a refund. I paid a total of $62.41 including shipping.
Full Refund!
The order in the question was placed on December 5,2019, for the Enchanted galaxy rose. During this time, we experienced a high influx of orders for the incoming Christmas season, resulting in the delay of processing and shipping. The order was shipped on January 3, 2020, and delivered on January 8 and 9,2020., by USPS. Since we did not fulfill our three day processing period, we have issued the customer a refund for the shipping cost. We are unable to refund the customer the total amount of the order since we do not cancel orders once they have been placed per company policy under "Returns and Exchanges". By placing an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
The product was made of cheap quality and definitely did not look as advertised, I am HIGHLY dissapointed and would like a full refund. The item was not made as described.
The order in the question was placed on December 5,2019, for the Enchanted galaxy and galaxy rose. The items purchased were received. We do apologize we did not meet the customers standards, however, the customer must return the items if requesting a refund. However, the items were not returned and we do have a 30 day timeframe for orders to be returned if unsatisfied. We would like to offer the customer store credit for the inconvenience.
No shipping confirmation after weeks. No responses from customer service.
I ordered my product on December 4th, and have yet to receive a confirmation of my product being shipped. It was supposedly supposed to be here by now. Unfortunately, I don't think I will receive them by Christmas now and that was the entire purpose of my gift. It would be nice to even have some responses by customer service after I messaged them via email and Instagram but there's nothing. They have time to respond to other people's comments about their prices but can't even message a paying customer about an inquiry into shipping. Seems like a scam at this point.
I would like my order to be shipped to me by Christmas as stated by the company.
- The order in the question was placed on December 2,2019, for the Prismatic Galaxy Arrangement Burgundy Small (9 roses). During this time, we experienced a high influx of orders due to Christmas Holiday, resulting in delayed orders. On January 9,2020 their order was shipped and delivered on january 15,2020.
Placed an order for $81 on12/5/19, with 1-5 day shipping. It's is now 15 days latter with no product and no response from support on 3 emails
Found this company through an ad on Instagram. Obviously didn't do enough research on them but I decided to order something as a Christmas present for my girlfriend. I place my order on 12/05/2019 for 2 items totaling $81.09 with 1-5 day shipping. It's is now 12/20/2019 and I have not received anything. I have contacted support and opened three separate tickets. But I have gotten no response on any of them. I have tried every method I can to contact them with no luck. I love paycheck to paycheck and that $81.09 was a big purchase for me honestly. And since I'm pretty sure I'm just gonna end up losing that money I don't even know if I can afford anything for her now
I just want my money back as soon as possible. And I want to see this company gone and something needs to be done about Instagram allow scam companies to run ads on their platform
- The order in the question was placed on December 5,2019, the Enchanted Galaxy Rose and the Love Heart Rose Bear (limited edition). Due to the high volume of orders for those specific items, the order was delayed. To rectify the issue, the shipping cost was refunded and the item was shipped on December 27, 2019, and delivered on December 31,2019 and January 3, 2020. Under our "Returns and Exchanges" policy, we do not offer refunds to original forms of payment. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our complete Terms and Conditions.
I am not receiving a product ordered from Dose of Roses within the informed delivery date.
* that it would arrive on January 3rd. I paid for the order through a company called QuadPay, QuadPay Order*** At this point I am worried that I will not receive the order at all, and I have attempted making contact with the business and have not heard anything at all.
I placed an *** with Dose of Roses on December 11th and was promised 5-7 business days of shipping with 1-3 days of processing time. 10 days in total. On the 11th day, I was first informed by UPS, with a tracking number of
I would like a refund for at least the shipping. If I do not receive the order on January 3rd, I want a refund for the entire order. Please involve QuadPay in this claim as well.
The order in the question was placed on December 11,2019, for the Enchanted Galaxy rose. During this time we experienced a high influx of orders due to the upcoming christmas holiday. The customer stated that if they don't receive the order by January 3,2020 they would like a refund. The order was shipped on December 21,2019 and delivered on December 31,2019.
Order placed on 12/12 but never received. Shipping label created after contacting customer support. Order never sent out. Bank account charged.
Order 116511 for $42.46 placed on 12/12/19 using my CenterState Bank personal checking account credit/debit card. Confirmation stated orders can take up up to 1-3 business days to process and 5-7 business days for transit time. On 12/20, I contacted customer support as no shipping information had been received. I received an email that morning saying the order had been shipped with UPS tracking number *** However, no further updates have occurred. The package has never been picked up by UPS or dropped off at a UPS facility. It just says package is ready for shipping. Customer support contacted again and have yet to receive any response on my product. I requested a refund and have received no refund or response to my email.
I want a full refund of my purchase.
The order in the question was placed on December 12,2019, for the Enchanted Galaxy Rose. During this time, we experienced a high influx of orders due to the incoming Christmas season, resulting in a delay in processing and shipping time. The order was shipped out on December 21,2019 and delivered on January 3,2020. The customer has requested for a full refund, though we are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
I ordered in November 2019... it's December 23rd, still no shipping# or communication from seller. Sent several emails, no replies.
I ordered in late November 2019... it's December 23rd, still no shipping# or communication from seller. Sent several emails, no replies.
I'm willing to resolve our problem but have had zero communication with seller.
I'd like a refund, or the product to be shipped and delivered asap with a tracking number.
The order in the question was placed on November 23, 2019, for the half dozen timeless roses. During this time, we experienced a high influx of orders due to Black Friday and the incoming Christmas season, resulting in a delay in processing and shipping time. The order in question was shipped on December 30,2019 and delivered on January 4 & 8,2020. We are unable to fulfill the customer's request for a full refund since we do not issue refunds to original forms of payment under our "Returns and Exchanges" policy. By submitting an order with Dose of Roses Beverly Hills, the customer has agreed to all policies and our Terms and Conditions.
Ordered a Galaxy rose. Was supposed to be delivered on 12/28/2019. Today is 12/30/2019, and I still have yet to receive said package.
I ordered a Galaxy Rose from Dose of Rose's Beverly Hills on 12/23/2019. Order *** Payment amt:$29.93 Payment Method:My bank card Was supposed to receive said package on 12/28/2019. It is now 12/30/2019, I have sent multiple emails, to no avail and still have not received said package.
I either want what I ordered or I expect a full refund.
The order in the question was placed on December 21,2019, for the enchanted galaxy rose. During this time we experienced a high influx of orders due to the holidays. which caused a delay in the processing of orders. The order was shipped on December 23, 2019, and delivered on January 2, 202. We fulfilled the customer's request in shipping and delivering the item ordered.
I had bought an item from the website and emailed to cancel the order before the order had shipped.
The shop would not respond to emails and didn't read my request. I have read other review about how the company does a poor job on fulfilling orders and shipping on time.
I wanted to cancel the order because I've found another gift and would like my money back because I have bills to pay at the end of the year
The order in the question was placed on December 19,2020, for the Pink love heart rose bear. The customer claims that they emailed customer service to cancel their order. However we have no record of an email cancelation. We shipped the item on December 20,2019 and was delivered on December 24,2019.
never received the product I ordered
Made an order with them on December 2 2019, and paid and Never received the product I ordered
Delivery of product ordered
The order in the question was placed on December 2,2019, for the galaxy timeless rose and the enchanted galaxy rose. During this time, we experienced a high influx of orders due the incoming Christmas season, resulting in a delay in processing and shipping time. The order in question was shipped on December 31, 2019, and delivered on January 7th and 10th, 2020. The customer also submitted the wrong email address at checkout.