The Dunkin' Brands Guest Support team received this complaint from the guest on 6/10/The Guest Support team notified the appropriate teams and requested that the franchise owner contact the guest directly to resolve this issueThe restaurants are independently owned and operated by franchise
ownersThe Guest Support team has updated the franchise owner with the guest's additional information and requested that they reach out to the guest directly in regards to this complaint
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy
my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** *** am requesting that I be contacted via email I do not have access to my phone during the day I do have access to my email though
Dunkin' Brands Guest Support Team received a message from the Franchise Representative notifying us that they had spoken to this guest regarding this case. This store is independently owned and operated by an individual franchise owner. Guest Support has made the Franchise Owner aware of the guest's additional feedback regarding this case
The Dunkin' Brands Guest Support team has notified the Dunkin' Brands Loyalty Support team of the guest's complaintA supervisor from the Loyalty Support team called the guest directly on 8/30/and left a messageThe supervisor will be working with the guest to resolve this complaint
Dunkin Brands' Loyalty Support Team has been in touch with this guest on 7/22/via a phone call, with regards to guest's complaint about the Gift Cards. The Loyalty Support Team will be in touch again with guest to assist with any questions or concerns guest may have
To Whom It May Concern:Dunkin’ Brands Guest Support contacted the guest on 5/14/via e-mail. The restaurants are independently owned and operated businessesWe have notified the franchise owner of the location and requested they contact the guest directly
This guest had sent an e-mail to Dunkin' Brands regarding this complaint. Dunkin' Brands had responded to this guest via e-mail on 8/28/letting guest know that out Mobile Development Team is looking into his concerns
The Guest Support Team at ***' Brands has sent this guest an email on 6/1/with regards to this complaint. The *** *** locations are independently owned an operated franchises restaurants. We have made the Franchise owner of this location aware of the guest's complaint
and have requested that he/she contact the guest directly
Dunkin's Brands has contacted the Franchise owner of this location requesting him/her to contact the guest directly. We have received an e-mail notification from the Franchise owner that he/she has reached out to the guest leaving her a Voice Mail. Franchise owner is now waiting to guest to return his/her call
This case was brought to the attention of our Loyalty Support departmentAn email was sent to guest on 11/16/acknowledging guest's request to delete account
The Dunkin' Donuts locations are independently owned and operated franchises. The appropriate franchise owner has been contact with this guest's concerns and complaints with regards to this location. A representative from this franchise has contacted the guest directly,
offering the guest a resolution. The Guest Support Team at Dunkin' Brands considers this case closed, due to guest being contacted by the franchise representative
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy
my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
The Dunkin' Brands Loyalty Support Supervisor contacted this guest by phone on 1/5/and 1/12/Supervisor is waiting to hear back from the guest so the issue can be addressed
This case was handled by our Loyalty Support teamA representative from the Loyalty Support team contacted the guest by email on 11/20/This case has been resolved
Dunkin' Brands Guest Support Team has updated this complaint with the franchise owner and appropriate teamsGuest Support has requested that the franchise owner reach out to the guest directly to address this complaint
The Dunkin' Brands Guest Support team received this complaint from the guest on 6/10/The Guest Support team notified the appropriate teams and requested that the franchise owner contact the guest directly to resolve this issueThe restaurants are independently owned and operated by franchise
ownersThe Guest Support team has updated the franchise owner with the guest's additional information and requested that they reach out to the guest directly in regards to this complaint
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy
my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** *** am requesting that I be contacted via email I do not have access to my phone during the day I do have access to my email though
Dunkin' Brands Guest Support Team received a message from the Franchise Representative notifying us that they had spoken to this guest regarding this case. This store is independently owned and operated by an individual franchise owner. Guest Support has made the Franchise Owner aware of the guest's additional feedback regarding this case
The Dunkin' Brands Guest Support team has notified the Dunkin' Brands Loyalty Support team of the guest's complaintA supervisor from the Loyalty Support team called the guest directly on 8/30/and left a messageThe supervisor will be working with the guest to resolve this complaint
Dunkin Brands' Loyalty Support Team has been in touch with this guest on 7/22/via a phone call, with regards to guest's complaint about the Gift Cards. The Loyalty Support Team will be in touch again with guest to assist with any questions or concerns guest may have
To Whom It May Concern:Dunkin’ Brands Guest Support contacted the guest on 5/14/via e-mail. The restaurants are independently owned and operated businessesWe have notified the franchise owner of the location and requested they contact the guest directly
This guest had sent an e-mail to Dunkin' Brands regarding this complaint. Dunkin' Brands had responded to this guest via e-mail on 8/28/letting guest know that out Mobile Development Team is looking into his concerns
The Guest Support Team at ***' Brands has sent this guest an email on 6/1/with regards to this complaint. The *** *** locations are independently owned an operated franchises restaurants. We have made the Franchise owner of this location aware of the guest's complaint
and have requested that he/she contact the guest directly
Dunkin's Brands has contacted the Franchise owner of this location requesting him/her to contact the guest directly. We have received an e-mail notification from the Franchise owner that he/she has reached out to the guest leaving her a Voice Mail. Franchise owner is now waiting to guest to return his/her call
A representative from Dunkin' Brands Loyalty Support Team will be reaching out to guest directly with regards to this
This case was brought to the attention of our Loyalty Support departmentAn email was sent to guest on 11/16/acknowledging guest's request to delete account
The Dunkin' Donuts locations are independently owned and operated franchises. The appropriate franchise owner has been contact with this guest's concerns and complaints with regards to this location. A representative from this franchise has contacted the guest directly,
offering the guest a resolution. The Guest Support Team at Dunkin' Brands considers this case closed, due to guest being contacted by the franchise representative
Guest has not provided any rejection commentsGuest spoke to Guest Support supervisor on 11/21/in regards to this caseThis case is closed
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy
my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
The Dunkin' Brands Loyalty Support team contacted this guest by email on 1/16/The Loyalty Support team has addressed the issue
The Dunkin' Brands Loyalty Support Supervisor contacted this guest by phone on 1/5/and 1/12/Supervisor is waiting to hear back from the guest so the issue can be addressed
This case was handled by our Loyalty Support teamA representative from the Loyalty Support team contacted the guest by email on 11/20/This case has been resolved
Dunkin' Brands Guest Support team has sent an email to this guest on 12/13/requesting additional information in regards to this complaint
Dunkin' Brands Guest Support Team has updated this complaint with the franchise owner and appropriate teamsGuest Support has requested that the franchise owner reach out to the guest directly to address this complaint