Experian

June 12, 2015Revdex.comServing San Diego, Orange and Imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted]REF# [redacted]Complaint ID # [redacted]Dear Revdex.com:Thank you for your recent correspondence of June 5, 2014 regarding the above mentioned...

consumer.Our records indicate that we have previously investigated[redacted] and[redacted]at the sources, the US Bankruptcy Courts in [redacted] and [redacted], **. The information wasverified as accurately reported and confirmation was mailed to the consumer at the conclusion of theinvestigations that concluded June 15, 2010 and May 22, 2015.If these bankruptcies were initiated as a result of identity theft, the consumer should contact the USTrustee at the courts directly. The US Bankruptcy Court [redacted] is located at [redacted], telephone ###-###-####. The US Bankruptcy Court [redacted] is locatedat [redacted], telephone ###-###-####. The consumer mayalso want to contact the US Attorney and/or the FBI in the city where the bankruptcies were filed.Judgments, Tax Liens and Bankruptcies are a matter of public record. Although the court where thedisputed public records are filed may not report this type of data, a vendor may collect this datadirectly from the court's public records and supply that information to Experian.When a consumer disputes the accuracy or completeness of information on their personal creditreport and tells us specifically why they believe the information is inaccurate or incompleie, weprocess their dispute as required by law. We contact the furnisher of the data or the vendor thatcollected the information from a public record source such as a court or other government office toverify the accuracy of the disputed information.If the consumer disagrees with the results of the reinvestigation, it is the consumer's legal right, underthe FCRA, to add a 100-word statement specifying the name of their dispute. The statement willappear with the item as long as the item remains on the credit report. Any further concerns regardingthe disputed information may need to be directed to the creditors reporting this information. Pleaserefer to the original personal credit report for the furnisher or public records office name, address, andphone number (if available).If the consumer has any additional supporting documentation regarding the disputed information, theymay forward that directly to me for review.Experian strives to achieve a high level of customer service for all the consumers they assist Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

:::::: ExperianMarch 23, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE: [redacted] Complaint ID # [redacted]REF# [redacted]Dear Revdex.com:Our office recently received your correspondence dated March 11, 2016,...

regarding the above mention consumer's personal credit report.According to our records, the disputed [redacted] account is not appearing on the consumer's current personal Experian credit report. We are in the process of forwarding the report to the consumer for review. -Please feel free to contact our office directly if you need further assistance.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]

[redacted]
 Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact me directly if you have any...

questions. Sincerely,
[redacted]Senior Regulatory Affairs Associate Experian Consumer Affairs[redacted]

August 5, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123[redacted]Dear Revdex.com.Our office recently received your correspondence of July 28, 2016 regarding the above...

mentioned consumer's personal credit report.We are currently investigating the [redacted] account with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.Our records indicate there has been a statement of consumer dispute on this account since February 2008.Each national consumer credit reporting agency may interpret the requirements of the Fair Credit Reporting Act differently and each company has their own policies and guidelines for disputing information. Therefore, we cannot update or delete information in our database based on the results of a dispute with another consumer credit reporting agency nor can we dispute information for a consumer with another consumer credit reporting agency.When a consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information. In some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher of the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the consumer the results.In addition to the consumer's right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnishes of the information.If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]
[redacted]

April 3, 2015Revdex.comServing San Diego and Imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted]REF# [redacted]Complaint ID # [redacted]Dear Revdex.com:Our office recently received...

your correspondence of March 25, 2015 regarding the above mentionedconsumer's personal credit report.We are currently investigating the information with which the consumer disagrees. Upon completionof this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit reportand tells us specifically why they believe the information is inaccurate or incomplete, we process thedispute as required by law. We contact the furnisher of the information or the vendor that collected theinformation from a public record source such as a court or other government office eitherelectronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and completeinvestigation to verify all of the information regarding the disputed item, and report back within the timeframe required by law. We review and consider the response to determine whether to accept it, rejectit, or follow up for additional information. If, after processing, we find that the disputed information isinaccurate, incomplete or cannot be verified, we then delete that information, or modify thatinformation, as appropriate, based upon the dispute and the results of our processing. If we do notreceive a response from the furnisher or the vendor within the required period, we update the item asrequested or delete the information, In some instances, upon reviewing the credit file and any relevantinformation submitted to us, we are able to determine whether the disputed information should bechanged or deleted without having to contact the furnisher or the vendor. Investigations can take aslong as 30 days to reach a conclusion. After we complete our processing, we send the consumer theresults.In addition to the consumer's right to dispute information in the credit file with the credit reportingagencies, the consumer also has the right to dispute information in the credit report directly with thefurnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact thefurnisher of the information directly or review the original information in the public record. Please referto the original personal credit report for the furnisher or public records office name, address, andphone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

Dear Revdex.com:Our office recently received your correspondence of August 18, 2017, regarding the above mentioned consumer's Experian Credit report.We are currently investigating the bankruptcy information with which the consumer disagrees. Upon completion of this process, we will...

provide the results of our investigation directly to the consumer.Judgments, Tax Liens and Bankruptcies are a matter of public record. Although the court where the disputed public records are filed may not report this type of data, a vendor may collect this data directly from the court's public records and supply that information to Experian. Experian does not divulge the names of our vendors as this is proprietary information and they are not the source of this public record information. Experian's method of verification for public records complies with the requirements of the Fair CreditReporting Act (FCRA).When a consumer disputes the accuracy or Completeness of information on the personal Credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and Consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of Our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, in some instances, upon reviewing the Credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the consumer the resultS.In addition to the consumer's right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnisher of the information,If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal Credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of Customer Service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Experian Consumer Affairs [redacted]

:::::: ExperianJanuary 6, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID [redacted]REF# [redacted]Dear Better EUsiness Eureau.Our office recently received your correspondence of January 5, 2015...

regarding the above 6mentioned consumer's personal credit report.We are currently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, In some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the consumer the results.In addition to the consumer's right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]

I [redacted] am giving written consent for [redacted] to file this claim on my behalf. Their info is : [redacted],  [redacted]

Dear Revdex.com:Our office recently received your correspondence of July 5, 2017, regarding the above mentioned consumer's complaint.We have mailed a current credit report directly to the consumer for review. If there is information appearing on a Credit report that is believed to be inaccurate or incomplete, we must have a specific dispute. Examples of specific disputes are as follows: "not mine, paid in full, never delinquent or included in bankruptcy" or for public record disputes: "not mine, paid/satisfied, vacated or filed in error". If the status dates, amounts, balances or other specific data is incorrect, the consumer should also indicate what the correct information should be. Please specify the item or account name and number.Please provide the consumer's specific disputes along with their complete identification information (Social Security number, full name, current address, previous addresses in the last two years and date of birth). Also, please include one copy of a government issued identification card, such as a driver's license, state ID card, etc., and one copy of a utility bill, bank or insurance statement, etc.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.Sincerely, [redacted] Senior Regulatory Affairs Associate Experian Consumer Affairs [redacted]

August 25, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123[redacted] [redacted]Dear Revdex.com.Our office recently received your correspondence of August 17, 2016 regarding the...

above mentioned consumer's personal credit report.We are currently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the Consumer.According to the Fair Credit Reporting Act (FCRA), a national Consumer Credit reporting agency's role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the Consumer's dispute. In order to help resolve the Consumer's dispute, Experian will review all relevant documents submitted by the Consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the Creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.Experian strives to achieve a high level of Customer service for all the Consumers they assist. Let me assure you that Experian takes its Commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any duestions.Sincerely,[redacted] Senior Regulatory Affairs Associate Experian Consumer Services [redacted]

December 21, 2015Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID # [redacted]REF# [redacted]Dear Revdex.com:Our office recently received your correspondence of December 11, 2015 regarding...

the above mentioned consumer's personal credit report.Judgments, Tax Liens and Bankruptcies are a matter of public record. Although the court where the disputed public records are filed may not report this type of data, a vendor may collect this data directly from the court's public records and supply that information to Experian. Experian's method of verification for public records complies with the requirements of the Fair Credit Reporting Act (FCRA).My review of the public record documents on file at the US Bankruptcy Court in [redacted] indicates the item is accurate as it appears on the Experian credit report: a Chapter 7 Bankruptcy filed by the consumer on 05/14/2008 and discharged on 08/29/2008.Additionally, the documents confirm the consumer's full name (including generation code), last 4 digits of his Social Security number and address at the time of discharge, his current address. Discharged Chapter 7 Bankruptcies remain on the credit report for a period of ten years from the filing date.We are in the process of providing the consumer with copies of the bankruptcy filing and discharge documentation.Because the information was confirmed accurate, we must respectfully decline the consumer's request to remove the disputed information from the Experian credit report.If the consumer disagrees with the results of the reinvestigations, it is their legal right, under the FCRA, to add a 100-word statement specifying the nature of his dispute. The statement will appear with the item as long as the item remains on the credit report. Any further concerns regarding the disputed information will need to be directed to the source of the information, the US Bankruptcy Court in [redacted]If the consumer has any additional supporting documentation regarding the disputed information, they may forward it directly to me for review.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services[redacted]

August 22, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123[redacted]Dear Revdex.com.Our office recently received your correspondence of August 15, 2016 regarding the above mentioned consumer's rebuttal of our response to his complaint.We are presently investigating the ACS Education Services account with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the Consumer.Our records indicate that we have previously investigated the [redacted] and the [redacted] accounts S on 5/23/2016 and 3/29/2016.In each instance, the creditors verified the accuracy of the information. Results of each investigation were provided directly to the consumer for review.If the consumer disagrees with the results of the reinvestigations, it is their legal right, under the Fair Credit Reporting Act (FCRA), to add a 100-word statement specifying the nature of their dispute. The statement will appear with the item as long as the item remains on the credit report.If the consumer has additional supporting documentation regarding the disputed information, please forward it directly to me for review.When the consumer disputes the accuracy or completeness of information on their personal credit report and tellus specifically Why they believe the informationis inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office. We ask the furnisher or the vendor to verify all of the information regarding the item the consumer disputed, and report back within 30 days of the date that we received the consumer's request (21 days for Maine residents and 45 days for disputes of information on an annual free credit report). We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the consumer's dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, and send the consumer the results. In some instances, upon reviewing the credit file and any relevant information the consumer submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. After we complete our processing, we send the consumer the results. In addition to the consumer's right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnisher of the information.According to the Fair Credit Reporting Act (FCRA), a national consumer credit reporting agency's role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumer's dispute. In order to help resolve the consumer's dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]

Dear Revdex.com:complaint ID # [redacted]Our office recently received your correspondence of September 18, 2017, regarding a mentioned consumer's personal credit reportWe apologize for any inconvenience the consumer experienced in their contact with Experian. Our records indicate that the...

consumer was able to place a Security freeze on the Experian credit report on 13, 2017, through our automated phone system. If consumer has additional concerns or questions may contact me directly at 214-726-4068 and I will assist them in any way that I can.In the state of North Carolina there is not a fee for the consumer to place a security free on credit report unless they are a protected consumer between the ages of 16 and 62. The fee for the protected consumers is $5.Equifax announced on September 7th that they recently discovered a data breach in their system that affected a large number of consumers. As with any data breach this is an unfortunate situation for impacted consumers. To be clear, this is an Equifax incident and unrelated to Experian. We have no indication, nor any reason to believe we were affected. However. we stand ready to support impacted consumers as needed.For specific information this data breach, the consun may contact Equifax at 866-447-7559.Not everyone will be a victim of identity theft as a result of a breach, but keeping informed can help the consumer mitigate risk wren dealing with any data breach. When a breach does occur, the can take action by doing a few things.Stay alert: If the consumer have been part of a data breach, the breached company may send them a notice. Retain all documents and consider any suggestions they may have. Also, pay attention to and retain any mail they receive that is unfamiliar to them, such as notices from the IRS regarding taxes or any bills from unknown lenders.Monitor financial accounts: consumer can visit their online bank and financial accounts, up any alert features they may have, if the consumer has not already done so. This could help save some time and keep them notified of any unusual events when they occur.Monitor credit reports: The consumer can check their credit for free once every twelve months by visiting AnnualCreditReport.com. Checking credit can help the consumer identify any unusual activity, such as new accounts, new personal or inquiries. Experian free credit report members can check their Expenan credit report for free every 30 days on sign in.Also, if the consumer is already a member of Experian  Identity Works,  they can lock and unlock their Experian credit report at any time.For more Information regarding their credit and frequently asked questions the consumer may visit: httm//www experian.com/blogs/ask-experian/category/blog/protecting-your-identity/Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient expeditious service seriously. Thank youfor allowing to assist you. Please contact me directly If you have any questions.Sincerely, [redacted]

RE [redacted] Complaint ID [redacted]REF  [redacted]Dear Revdex.com.Our office recently received your correspondence of October 11, 2016 regarding the above mentioned Consumer's personal Credit report.To assist you, we must verify the Consumer's Current delivery address. Please...

send us one copy of a government issued identification card, such as a driver's license, state ID card, military ID card, etc., and one copy of a utility bill, bank or insurance statement, etc. Make sure that each copy is legible (enlarge if necessary), displays the Consumer's name and Current mailing address, and the date of issue (statement dates must be recent). We are unable to accept Credit card statements, voided checks, lease agreements, magazine Subscriptions or postal service forwarding orders as proof.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please Contact our office if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate

::::: ExperianOctober 22, 2015Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID # [redacted]REF# [redacted]Dear Revdex.com.Our office recently received your correspondence of October 15, 2015...

regarding the above mentioned consumer's personal credit report.According to our records, we received from the consumer on September 9, 2015 a request for a reinvestigation and the results were mailed to the consumer on September 21, 2015. We are in the process of forwarding the report to the consumer for review.Thank you for allowing me to assist you. Please feel free to contact our office directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs AssociateConsumer Affairs Special Services [redacted]

July 21, 2016Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE: James William Owen, Jr. Complaint ID #11537552REF# [redacted]Dear Revdex.com.Our office recently received your correspondence of July 13, 2016 regarding the above mentioned consumer's rebuttal of our response to his complaint.We are presently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information. In some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher of the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the consumer the results.According to the Fair Credit Reporting Act (FCRA), a national consumer credit reporting agency's role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumer's dispute. In order to help resolve the consumer's dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.In addition to the consumer's right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnisher of the information. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available).Thank you for allowing me to assist you. Please contact me directly at 214-726–[redacted] if you have any questions.Sincerely,
[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special [redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted] (not sure of correct spelling) a supervisor from last Revdex.com complaint lied and said that there was no charge made to my card. There was a charge and he lied so that he could get the case closed in favor of Experian. He tried making the process as difficult as possible and mindlessly, Revdex.com took his word for it that they never charged my card. Well, I disputed this charge and recently received a letter from my bank stating that the dispute ended in my favor and the $7.95 was taken from the merchant and given to me. I just want to make sure we get the facts correct here. [redacted] will say that they tried contacting me, but they didn't. Overtime he called it was to complicate the situation because we started off from a bad note and [redacted] got offended. He only contacted me to play a game that only he knows about. Anyway, the point is that he can say what he wants, but the decision ended in my favor and I do not believe this should continue to be recorded incorrectly on the Revdex.com site.?Request for Revdex.com to record the dispute as unresolved.After assessing the situation, my bank determined that Mr. [redacted] of Experian was not acting honestly, and the dispute was found to be in my favor. Please make the appropriate corrections so that Mr. [redacted] and Experian are found as the party liable of committing the wrongful acts. Their professional misconduct should not impact my responsible consumer behavior. Also, please note that Mr. [redacted] made no effort in apologizing to me. He apologized to Revdex.com. This speaks volumes about his lack of regard for customers. Please contact me if you have any questions or if I can be of any further assistance to you.    
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Yes, there is a 3rd party working on my credit

The Revdex.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200 San Diego, CA 92123-1688[redacted]Dear Sis/Madars):Our office recently received your correspondence of January 31, 2017, regarding the above...

mentioned consumer's personal credit report.ACCOrding to our records, the disputed bankruptcy appears as stated on the Consumer's Current Experian credit report, as filed in February 2011.Our records indicate that the additional disputed bankruptcy does not appear on the Consumer's current Experian credit report. We have mailed a current Experian Credit report directly to the Consumer for review.Experian strives to achieve a high level of Customer service for all the Consumers they assist. Let me assure you that Experian takes its Commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please Contact me directly if you have any questions.Sincerely, [redacted]
[redacted]
[redacted]