I was very surprised at the speed that I was contacted. Initially Mr. Dan Klinck was the first person that I had contact with him. I could not believe how much was done just by our first conversation. I was referred by Mr. Klinck, to Mr. Jeff Hurley. Mr.Hurley was very nice and thorough. I had occasion to speak to other staff and they were all very nice and courteous. I closed within a month. I am very surprised that all was done so quickly. I had even a notary come to my house to get the documents signed. Your company's name is very accurate, and I do appreciate in the manner that I was treated. Thank you, Rosa Flores Castellon
This was my third dealing with Quicken Loans - two mortgages and one re-fi. All the transactions were handled very smoothly and professionally. All transactions (except for the closing) were performed online. I could read the requests and upload information after business hours, which was very efficient for me. All in all, I am very happy with Quicken Loans and highly recommend them.them.
Overall process was efficient and personnel were responsive Online document submission was user friendly Loan application phase was very good; the closing phase seemed less efficient but was generally acceptable I would recommend Quicken Loans
This company has charged me $500.00 appraisal fee and told me its refundable after closing but did not mention anything about the appraisal fee which is not refundable if nothing works out...He made me sign the agreement about it rushing me and quickly charged my card and fail to mention that its not refundable if the process did not work out. They kept my money and close the case .
When my bank gave me a hard time even though I qualified Quicken loan approved my request to refinance my homeI was so happy with the service I received that I encouraged two family members to refinance their homes and they both did and thanked me for sharing my experience with Quicken loans with them! The folks are so professional and on point! Thank you Christine and the crew for all your help
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
From start to finish, this was the ultimate business experience I have ever had with a mortgage company I closed in days from start to finish, and was treated with total respect! I would definitely recommend Quicken Loans to my friends!
Obtaining our recent mortgage through QL was our 2nd experience with them Both times we were very pleased with their speed, efficiency, patience and knowledgeWe have and will continue to refer friends and family to QL
My experience with Quicken Loans was mixedThe rate I received was very good and all of my initial questions were answered quicklyHowever, it took almost months to finally close on my loan and the projected loan amount fluctuated regularly without a clear explanation as to whyI refinanced my current mortgage so that I can pay it off years earlier but the closing costs seemed pretty high
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
The entire process was greatStarted with Joey Jepson, then Mike Carrol and then concluded with MrBob Phelpsstandup guys making everything happen that they promised they wouldFrom start to finish I was closed in about weeks! Thanks guys, thanks quicken
I applied online for a first time homeowner mortgage on a condo in Plymouth, MNI was connected via chat with a lady named SunniWe chatted and she advised on a special program and my interest rateIt was a no brainerThings were very smooth, upload this, print and sign that, all the while Mike Pratt kept in close contact with meI knew they were busy with other customers, but they always responded quickly and gave it to me straightMy closing was smooth and painless
I used them to buy my last home. From start to finish it was the easiest process. If I had a question they were there to answer it. I would recomend them to anyone. Though I worked with three different people during this process they were all very helpful.
I was very surprised at the speed that I was contacted. Initially Mr. Dan Klinck was the first person that I had contact with him. I could not believe how much was done just by our first conversation. I was referred by Mr. Klinck, to Mr. Jeff Hurley. Mr.Hurley was very nice and thorough. I had occasion to speak to other staff and they were all very nice and courteous. I closed within a month. I am very surprised that all was done so quickly. I had even a notary come to my house to get the documents signed. Your company's name is very accurate, and I do appreciate in the manner that I was treated. Thank you, Rosa Flores Castellon
Very good company to do business with
This was my third dealing with Quicken Loans - two mortgages and one re-fi. All the transactions were handled very smoothly and professionally. All transactions (except for the closing) were performed online. I could read the requests and upload information after business hours, which was very efficient for me. All in all, I am very happy with Quicken Loans and highly recommend them.them.
Overall process was efficient and personnel were responsive Online document submission was user friendly Loan application phase was very good; the closing phase seemed less efficient but was generally acceptable I would recommend Quicken Loans
This company has charged me $500.00 appraisal fee and told me its refundable after closing but did not mention anything about the appraisal fee which is not refundable if nothing works out...He made me sign the agreement about it rushing me and quickly charged my card and fail to mention that its not refundable if the process did not work out. They kept my money and close the case .
When my bank gave me a hard time even though I qualified Quicken loan approved my request to refinance my homeI was so happy with the service I received that I encouraged two family members to refinance their homes and they both did and thanked me for sharing my experience with Quicken loans with them! The folks are so professional and on point! Thank you Christine and the crew for all your help
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
Quicken Loans was easy to work with and quickly responded to any questions or concernsEmployees were always pleasant and helpful
Wonderful experience; excellent staff; quick responses; closed quick.
Refinancing with Quucken Loans was the most simple and positive experience dealing with a mortgage companyFrom our initial call to closing, excellent
From start to finish, this was the ultimate business experience I have ever had with a mortgage company I closed in days from start to finish, and was treated with total respect! I would definitely recommend Quicken Loans to my friends!
Very timelyAlways available and very good closing service
Obtaining our recent mortgage through QL was our 2nd experience with them Both times we were very pleased with their speed, efficiency, patience and knowledgeWe have and will continue to refer friends and family to QL
My experience with Quicken Loans was mixedThe rate I received was very good and all of my initial questions were answered quicklyHowever, it took almost months to finally close on my loan and the projected loan amount fluctuated regularly without a clear explanation as to whyI refinanced my current mortgage so that I can pay it off years earlier but the closing costs seemed pretty high
Quicken loans rocket mortgage Was excellant some confusion
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
The entire process was greatStarted with Joey Jepson, then Mike Carrol and then concluded with MrBob Phelpsstandup guys making everything happen that they promised they wouldFrom start to finish I was closed in about weeks! Thanks guys, thanks quicken
I applied online for a first time homeowner mortgage on a condo in Plymouth, MNI was connected via chat with a lady named SunniWe chatted and she advised on a special program and my interest rateIt was a no brainerThings were very smooth, upload this, print and sign that, all the while Mike Pratt kept in close contact with meI knew they were busy with other customers, but they always responded quickly and gave it to me straightMy closing was smooth and painless
The entire process was simple from start to finish
I used them to buy my last home. From start to finish it was the easiest process. If I had a question they were there to answer it. I would recomend them to anyone. Though I worked with three different people during this process they were all very helpful.