I wanted to share a very positive experience that I had with Quicken LoansWe bought our home in financed by an adjustable rate primary mortgage and a second mortgageI tried unsuccessfully over the years to refinance because once I said there was a second mortgage I got the "we cannot touch that." But my quicken loan specialist listened and heard me out and found a way to help us refinanceThe electronic process was seamless and transparent, and went without a hitch: from processing the application, to reviewing and signing documentation, to the closingI would highly recommend Quicken Loans for all mortgage financing needs
I would use Quicken Loan again for a home mortgage. They are very thorough and efficient. From start to finish it took about two weeks for refinancing my loan. Great Team to work with. Andrei Atanasiu and the other members of his team were very professional.
Quicken Loans is a great company Their staff worked with me to design a loan that fits my needs I like how I always spoke directly with a member of the Quicken Loans team for support I also like the MYQL app, which gave me instant access to all related documents and status of the loan process I also liked the flexibility in hours by the loan officers as well as their guidance and support throughout the process Thank you Quicken Loans BH
I was very pleased with the service I received from the first phone call to the lastThere are so many good things I could say about the staff at Quicken Loans, but that would take way to long to writeI will leave it at this; I would recommend Quicken Loans to anyone who is looking to refinance, as I did, or a first time home buyerEveryone I delt with thru the process was friendly and most importantly knowledgeable in the area they were helping withTed, Danylle, and Mike made me feel as if we were friends thru the whole processEven when it came to closing, Quicken sent the notary to my house to sign papersVery convenient! Again, I would recommend Quicken Loans to everybody
Quicken Loans made the experience of obtaining a mortgage and buying our new home so very easy We heard nightmare stories from many people about their experiences with other companies so we came into this with much anxiety; as the process moved forward we are happy to say none of those nightmares came into play with Quicken Loans The entire process was easy and with access to my personal QL site online, anything and everything was just a click away I would recommend anyone to go with this company should they consider purchasing a home
Quicken Loans, Incwas the best business experience I have had I was kept informed of everything that was being done to assist me in refinancing my mortgage I was contacted daily and occasionally by several of their employees to make sure I understood the information that was e-mailed to me or the information that was being discussed Thanks, Quicken!! I appreciate your hard work in assisting me and making my load lighter!!
The process was simple, streamlined, efficient, and the QL team kept in regular communication with me with updates and any needed items that required my input Each employee I spoke with was extremely professional and the gentleman who came to our house to do the closing was awesome (MrMinor) I have already recommended QL to my co-workers!
Just completed a refi with Quicken. I've done several refis over the years, and have bought many homes, and worked with many financial institutions. This mortgage process was by far the smoothest that i've ever done. I'm a very organized person and always have all digital documentation ready to go before I start. I was able to get the process started via phone, then submit everything online and be done with my part in just a few hours. It took a few weeks to get to closing and that went perfectly as well. I'm thrilled with how it went and would use them again.
Very pleased how the whole refinance process was handledEveryone involved stayed in touch from beginning to end I will most definitely be referring any friends or relatives to quicken loansBoth myself and my husband give it an A+ Thank you Quicken Loans From the Palos household
I approached Quicken Loans about refinancing my house to a lower rate, lower payment, and lower repayment term. I wasn't asking for any money taken out. I had to pay $500.00 (Good Faith) down payment for the appraisal. I worked on the terms, came to an agreeable amount, interest rate, and duration of the loan. All that was left was the appraisal. I had just looked at my Zillow Estimate ($201,000) and Rabobank ($208,000) as guides for my loan. I was shocked when the Quicken Loans estimate came back at $185,000. After digging into it, I found that out of ten recent sales in the last six months, they chose to use the lowest three (two of which were foreclosures). Immediately my loan terms changed, they were adding money to the monthly payment, adding PMI, etc. I even noticed that my escrow amount changed by $25.00. I called and asked for explanations. "Well, we are JD Power award winners, and we are a trusted name in the mortgage industry, yada yada yada." I asked how in the world did my Escrow amount go up $25.00 after your appraisal came back $15K-$20K lower than the others. My taxes hadn't gone up and clearly you think my house is worth less. "Well, the insurance amount we originally had was a lot lower than the actual amount came out to be." How did you come up with the original amount? Throw at a dart board? "Well, we don't have access to that so we had to ask you for the amount." So I gave them the original amount, it didn't change from then until now, and somehow it was off. The total games they played, changing of the terms, lowballing me on the appraisal, is exactly what I was warned about. I tried to give them a chance and they just try to manipulate me. Oh, when I called them on it, they informed me that if I brought $3,000.00 to closing I could get everything back down to the original terms. What a crock. Avoid these people like the plague. Go with a real bank or real estate company.
Quicken loan worked extremely hard to get our refi closed even with a few difficult issues on our side to tackle We where able to drop almost two (2) points off from our old terrible mortgage company! Quicken was very helpful and was able to discount our closing cost quite a lot of money to keep our new payments well below our old payment Thank very much quicken loan!
I wanted to share a very positive experience that I had with Quicken LoansWe bought our home in financed by an adjustable rate primary mortgage and a second mortgageI tried unsuccessfully over the years to refinance because once I said there was a second mortgage I got the "we cannot touch that." But my quicken loan specialist listened and heard me out and found a way to help us refinanceThe electronic process was seamless and transparent, and went without a hitch: from processing the application, to reviewing and signing documentation, to the closingI would highly recommend Quicken Loans for all mortgage financing needs
Mike Stiffler was extremely helpful getting the ball rolling on my first home mortgage loanHe answered any question or concern that I had
I would use Quicken Loan again for a home mortgage. They are very thorough and efficient. From start to finish it took about two weeks for refinancing my loan. Great Team to work with. Andrei Atanasiu and the other members of his team were very professional.
Quicken Loans is a great company Their staff worked with me to design a loan that fits my needs I like how I always spoke directly with a member of the Quicken Loans team for support I also like the MYQL app, which gave me instant access to all related documents and status of the loan process I also liked the flexibility in hours by the loan officers as well as their guidance and support throughout the process Thank you Quicken Loans BH
Great communication through the whole refinance process
any interest rate experience with quicken loans? the baddest service I ever went through
I was very pleased with the service I received from the first phone call to the lastThere are so many good things I could say about the staff at Quicken Loans, but that would take way to long to writeI will leave it at this; I would recommend Quicken Loans to anyone who is looking to refinance, as I did, or a first time home buyerEveryone I delt with thru the process was friendly and most importantly knowledgeable in the area they were helping withTed, Danylle, and Mike made me feel as if we were friends thru the whole processEven when it came to closing, Quicken sent the notary to my house to sign papersVery convenient! Again, I would recommend Quicken Loans to everybody
Great people to work with
Quicken Loans made the experience of obtaining a mortgage and buying our new home so very easy We heard nightmare stories from many people about their experiences with other companies so we came into this with much anxiety; as the process moved forward we are happy to say none of those nightmares came into play with Quicken Loans The entire process was easy and with access to my personal QL site online, anything and everything was just a click away I would recommend anyone to go with this company should they consider purchasing a home
Quicken Loans, Incwas the best business experience I have had I was kept informed of everything that was being done to assist me in refinancing my mortgage I was contacted daily and occasionally by several of their employees to make sure I understood the information that was e-mailed to me or the information that was being discussed Thanks, Quicken!! I appreciate your hard work in assisting me and making my load lighter!!
Everyone that contacted me and I worked with was polite and courteous Things went very seamless and as quickly as possible
Some info was duplicated so the paperwork was redundant Otherwise it went well
Very responsive and helpfulHighly recommend
thumbs waaaaayyyy up!!! Very easy process and all online Very knowledgeable staff at all levels of the business
The process was simple, streamlined, efficient, and the QL team kept in regular communication with me with updates and any needed items that required my input Each employee I spoke with was extremely professional and the gentleman who came to our house to do the closing was awesome (MrMinor) I have already recommended QL to my co-workers!
They saved me 60,dollars by refinancing with them I am very happy!!
Just completed a refi with Quicken. I've done several refis over the years, and have bought many homes, and worked with many financial institutions. This mortgage process was by far the smoothest that i've ever done. I'm a very organized person and always have all digital documentation ready to go before I start. I was able to get the process started via phone, then submit everything online and be done with my part in just a few hours. It took a few weeks to get to closing and that went perfectly as well. I'm thrilled with how it went and would use them again.
Very pleased how the whole refinance process was handledEveryone involved stayed in touch from beginning to end I will most definitely be referring any friends or relatives to quicken loansBoth myself and my husband give it an A+ Thank you Quicken Loans From the Palos household
I approached Quicken Loans about refinancing my house to a lower rate, lower payment, and lower repayment term. I wasn't asking for any money taken out. I had to pay $500.00 (Good Faith) down payment for the appraisal. I worked on the terms, came to an agreeable amount, interest rate, and duration of the loan. All that was left was the appraisal. I had just looked at my Zillow Estimate ($201,000) and Rabobank ($208,000) as guides for my loan. I was shocked when the Quicken Loans estimate came back at $185,000. After digging into it, I found that out of ten recent sales in the last six months, they chose to use the lowest three (two of which were foreclosures). Immediately my loan terms changed, they were adding money to the monthly payment, adding PMI, etc. I even noticed that my escrow amount changed by $25.00. I called and asked for explanations. "Well, we are JD Power award winners, and we are a trusted name in the mortgage industry, yada yada yada." I asked how in the world did my Escrow amount go up $25.00 after your appraisal came back $15K-$20K lower than the others. My taxes hadn't gone up and clearly you think my house is worth less. "Well, the insurance amount we originally had was a lot lower than the actual amount came out to be." How did you come up with the original amount? Throw at a dart board? "Well, we don't have access to that so we had to ask you for the amount." So I gave them the original amount, it didn't change from then until now, and somehow it was off. The total games they played, changing of the terms, lowballing me on the appraisal, is exactly what I was warned about. I tried to give them a chance and they just try to manipulate me. Oh, when I called them on it, they informed me that if I brought $3,000.00 to closing I could get everything back down to the original terms. What a crock. Avoid these people like the plague. Go with a real bank or real estate company.
Quicken loan worked extremely hard to get our refi closed even with a few difficult issues on our side to tackle We where able to drop almost two (2) points off from our old terrible mortgage company! Quicken was very helpful and was able to discount our closing cost quite a lot of money to keep our new payments well below our old payment Thank very much quicken loan!