My review so hard to explain if you never did business w/QuickenLQuickenL customers knows exactly what I'm referencing toIf you're thinking about buying a home (Esp1st home buyers) I will put your mind at ease as I do not trust businesses or reviewsMy mind frame is Business's pose ascustomers to write a favorable review The same if you think abt Refinancing due to unforeseen occurrences like myselfQuickenL walked me thru the whole processQuickenL responds to your message board same day during business hrsQuickenL customer service is FLAWLESSWhat your waiting for I wrote a short novel call them right now
Quicken Loans made the experience of obtaining a mortgage and buying our new home so very easy We heard nightmare stories from many people about their experiences with other companies so we came into this with much anxiety; as the process moved forward we are happy to say none of those nightmares came into play with Quicken Loans The entire process was easy and with access to my personal QL site online, anything and everything was just a click away I would recommend anyone to go with this company should they consider purchasing a home
Faulty nearly fraudulent advertisingLooking for a Construction-to-Perm loanI ask for my credit report not to be runThe representative continued to pressure to pre-qualifyI stated the only way they could run my report is if they guarrentied they had a the product I was looking forI explained in great detail what I neededConstruction (including Land financing) then convert to Permeant loanI made sure to say Land would also need financing, that the builder would not financeI stated this timesShe actually put the call on hold to verifyShe came back and stated yes we do in fact carry this loan packageSo after an hour of information, she comes back on the line and asks "Do you own the land?" Really????? NO!!! I don't I need the "Construction loan" to include the land financingThat is what I sat and explained times to herI even told her most companies don't offer that kind of a loanI will never, ever, ever do business with Quicken Loans, and if they employee this caliber of staff neither should anyone else "My Openion" I can't rate lower then a I would give them a -
Working with the people at Quicken Loans made the process of refinancing my home very easyEveryone with whom I spoke was always patient, efficient, and knowledgableHonestly, I'd been putting this off for a long timeI wish I had started it earlier now once I worked with those at Quicken Loans MB
I started my loan process on 10/10/with Zach He was greatHe was able to save me money per month and my interest rate went down I did have different contacts for difference aspects of the loan but every person at QL was professional and courteous I closed on my loan 10/26/- days start to finish I would recommend QL They have rec'd JD Power awards and deserve them
Everything when very well The representatives kept me informed at every Step of the process. Just a quick and effient as possible ! Thank you, Quicken Loans
Terrible company! They actually put the wrong property on the loan. We went to sell that property but couldn't because the loan was on it. We had to hire an attorney to have it changed to the correct property. Then they changed it and forged our signatures!! They refuse to do anything to reimburse us for all our problems. They just don't care. I would never consider getting another loan with Quicken.
When I contacted Quicken loans to get a loan to purchase my first house, their representative asked my permission to run my credit and see how much money I would qualify forI had already picked a house that was on the market for $170,so that's how much I told him I wanted, if my credit was good enoughAfter pulling my credit, he said that I qualify for that amount and he would send me a pre-approval letterThe letter came and it was in the amount of $115,When I asked what happened to the amount he said he'd get back to me with a second pre-approval letter that would show that amountTwo months later, I get the THIRD pre-approval letter in the amount of 161, 500, which was still not enough and certainly NOT the amount we had discussed all alongI contacted a local loan officer to get a second opinion and I looked at my credit report and it turns out that they did a hard credit inquiry times in a month period!!! Only the first time did they ask for my permission to do soWhen I contacted Quickenloans and asked about the issue, they told me that according to the Fair Credit Reporting Act they could check my credit as many times as they needed to for the whole duration of the process, even if I didn't give them permission to do so!! I asked him where in the reporting act it said something like that and he told me it was too big of a document for him to point out the specific place!! They just assume that customers would know that, without anybody telling us soMy credit was excellent when I started the process and it went down by points!! Not sure if they're doing this on purpose so they can offer you lower amounts or higher interest rates, but it doesn't seem fair and hardly legalBuyer beware!!
My experience with Quicken Loans went very smoothlyThey worked with all the way through the processI appreciated the way they explained everything and was available to answer all of my questionsThe process was QuickEveryone I worked with was very professional through out the entire processI will definitely recommend Quicken Loan to all my friends
I felt like my team ushered me through the process with easeBeing a first time buyer, I wasn't as knowledgeable on all the steps as I could have beenBut patiently, I was explained the process and helped at every turn
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
My review so hard to explain if you never did business w/QuickenLQuickenL customers knows exactly what I'm referencing toIf you're thinking about buying a home (Esp1st home buyers) I will put your mind at ease as I do not trust businesses or reviewsMy mind frame is Business's pose ascustomers to write a favorable review The same if you think abt Refinancing due to unforeseen occurrences like myselfQuickenL walked me thru the whole processQuickenL responds to your message board same day during business hrsQuickenL customer service is FLAWLESSWhat your waiting for I wrote a short novel call them right now
Great people to work with
Very responsive customer serviceEasy and convenientRefinancing with Quicken loans was very easy
Quicken loans was very helpful! They called us to keep us updated on a weekly basis at the end of the process
Some info was duplicated so the paperwork was redundant Otherwise it went well
They saved me 60,dollars by refinancing with them I am very happy!!
Quicken Loans made the experience of obtaining a mortgage and buying our new home so very easy We heard nightmare stories from many people about their experiences with other companies so we came into this with much anxiety; as the process moved forward we are happy to say none of those nightmares came into play with Quicken Loans The entire process was easy and with access to my personal QL site online, anything and everything was just a click away I would recommend anyone to go with this company should they consider purchasing a home
Very responsive and helpfulHighly recommend
Faulty nearly fraudulent advertisingLooking for a Construction-to-Perm loanI ask for my credit report not to be runThe representative continued to pressure to pre-qualifyI stated the only way they could run my report is if they guarrentied they had a the product I was looking forI explained in great detail what I neededConstruction (including Land financing) then convert to Permeant loanI made sure to say Land would also need financing, that the builder would not financeI stated this timesShe actually put the call on hold to verifyShe came back and stated yes we do in fact carry this loan packageSo after an hour of information, she comes back on the line and asks "Do you own the land?" Really????? NO!!! I don't I need the "Construction loan" to include the land financingThat is what I sat and explained times to herI even told her most companies don't offer that kind of a loanI will never, ever, ever do business with Quicken Loans, and if they employee this caliber of staff neither should anyone else "My Openion" I can't rate lower then a I would give them a -
Working with the people at Quicken Loans made the process of refinancing my home very easyEveryone with whom I spoke was always patient, efficient, and knowledgableHonestly, I'd been putting this off for a long timeI wish I had started it earlier now once I worked with those at Quicken Loans MB
I started my loan process on 10/10/with Zach He was greatHe was able to save me money per month and my interest rate went down I did have different contacts for difference aspects of the loan but every person at QL was professional and courteous I closed on my loan 10/26/- days start to finish I would recommend QL They have rec'd JD Power awards and deserve them
Everything when very well The representatives kept me informed at every Step of the process. Just a quick and effient as possible ! Thank you, Quicken Loans
Our agent, Tim Wells, was diligent and fast. Finished our home refinance in record time with a great interest rate!
Terrible company! They actually put the wrong property on the loan. We went to sell that property but couldn't because the loan was on it. We had to hire an attorney to have it changed to the correct property. Then they changed it and forged our signatures!! They refuse to do anything to reimburse us for all our problems. They just don't care. I would never consider getting another loan with Quicken.
When I contacted Quicken loans to get a loan to purchase my first house, their representative asked my permission to run my credit and see how much money I would qualify forI had already picked a house that was on the market for $170,so that's how much I told him I wanted, if my credit was good enoughAfter pulling my credit, he said that I qualify for that amount and he would send me a pre-approval letterThe letter came and it was in the amount of $115,When I asked what happened to the amount he said he'd get back to me with a second pre-approval letter that would show that amountTwo months later, I get the THIRD pre-approval letter in the amount of 161, 500, which was still not enough and certainly NOT the amount we had discussed all alongI contacted a local loan officer to get a second opinion and I looked at my credit report and it turns out that they did a hard credit inquiry times in a month period!!! Only the first time did they ask for my permission to do soWhen I contacted Quickenloans and asked about the issue, they told me that according to the Fair Credit Reporting Act they could check my credit as many times as they needed to for the whole duration of the process, even if I didn't give them permission to do so!! I asked him where in the reporting act it said something like that and he told me it was too big of a document for him to point out the specific place!! They just assume that customers would know that, without anybody telling us soMy credit was excellent when I started the process and it went down by points!! Not sure if they're doing this on purpose so they can offer you lower amounts or higher interest rates, but it doesn't seem fair and hardly legalBuyer beware!!
My experience with Quicken Loans went very smoothlyThey worked with all the way through the processI appreciated the way they explained everything and was available to answer all of my questionsThe process was QuickEveryone I worked with was very professional through out the entire processI will definitely recommend Quicken Loan to all my friends
I felt like my team ushered me through the process with easeBeing a first time buyer, I wasn't as knowledgeable on all the steps as I could have beenBut patiently, I was explained the process and helped at every turn
Excellent serviceOn top of business from beginning to end of application process
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
Great experienceCould not have been easier