Very helpful Banker who walked me through the process Staff were very responsive and kept providing updates on the loanA very good experience and I would recommend them to family and friends
The entire experience was wonderfulWe were treated with respect and dignity which I have not had with other mortgage lendersThank you for thatWe work too hard for our money and time and your company appreciates that
I was a first time home buyer and the people at Quicken were just top notch to do business withThey are definitely engineered to amaze and I was too! Special hats off to Nick Campbell and Sean Arnoldy !!!!!!!!!!!
Always quick, easy, and smoothWe not only use Quicken for our mortgages, we reffered both of our adult children to them, tooEveryone has had a great experience!
I was given different informationWas different when we cloasedWas toldnit won't cost me anything to closeWhen closing I had to pay I made a half payment in March I was tild I would get that back at closingBecause payoff was dinr prior to MarchI feel I eas tild anything just to make the saleTipicol saleman
Easiest and most pleasurable experience dealing with a mortgage companyAlways saw the commercials on tv bit never realized how simple the process would beAll paperwork done via computerOnly in person contact was of course signing the closure paperworkEverything done in less than days!
Our experience with Quicken Loans was exceptional From the first contact with Amber and everyone else on her team it went very smooth They always answered our questions in a timely manner and kept us up to date on everything that was happening Even when we were just waiting they let us know that all was well and that we were just waiting for certain papers or so on Our closing went smoothly also It was a very positive experience Bonnie M
I am so grateful for all the help we received while going through the refinance processRiley, Boyd, and closing team were very courteous, answered questions we had in a timely manner, and their friendly positive attutude got us through the process quickly and stressfreeAgain, Thank you very much!!!
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
My overall process took less than daysAll my reps were knowledgeable and helped me hand in hand to get necessary paperwork and all my ducks in orderThe loan finally closed after giving them my whole life story!! They dig deep into your finances and life to make sure you are ready to take on such a huge stepThe closing cost were super high, I thought you just needed to 5% down???? But somehow the fees associated with closing, are fees within your state that has to paid in order to get a loanSo all in all, I am very satisfied and would recommend and use them againThank you so much!!
This was my first home purchase and it was easier and faster than I thought it would beWe are very happy we were able to go with Quicken loansFriendly friendly great great customer serviceI am not used to that in my home town, so it makes me feel good when people show that they care about the experience I am havingI do intend to invest in more property and I will choose Quicken Loans again
Very helpful Banker who walked me through the process Staff were very responsive and kept providing updates on the loanA very good experience and I would recommend them to family and friends
The entire experience was wonderfulWe were treated with respect and dignity which I have not had with other mortgage lendersThank you for thatWe work too hard for our money and time and your company appreciates that
I was a first time home buyer and the people at Quicken were just top notch to do business withThey are definitely engineered to amaze and I was too! Special hats off to Nick Campbell and Sean Arnoldy !!!!!!!!!!!
Always quick, easy, and smoothWe not only use Quicken for our mortgages, we reffered both of our adult children to them, tooEveryone has had a great experience!
Jason & Ryan was superbEveryone should apply at quickenloans
I was given different informationWas different when we cloasedWas toldnit won't cost me anything to closeWhen closing I had to pay I made a half payment in March I was tild I would get that back at closingBecause payoff was dinr prior to MarchI feel I eas tild anything just to make the saleTipicol saleman
Very friendly and very easy to work withThis was a very smooth transaction, and they delivered as promised
Easiest and most pleasurable experience dealing with a mortgage companyAlways saw the commercials on tv bit never realized how simple the process would beAll paperwork done via computerOnly in person contact was of course signing the closure paperworkEverything done in less than days!
Our experience with Quicken Loans was exceptional From the first contact with Amber and everyone else on her team it went very smooth They always answered our questions in a timely manner and kept us up to date on everything that was happening Even when we were just waiting they let us know that all was well and that we were just waiting for certain papers or so on Our closing went smoothly also It was a very positive experience Bonnie M
They did a great job helped me all the way through it
Very easy to work with this whole process of buying a house Would highly recommend !!!
The only issue we had was a document sent when we were on vacationWe had asked not to have anything sent that week
this was a smooth transaction...I had constant contact with them...it was easy and hassle free
Great experienceEveryone I spoke with was very professional Answered all my questions in a timely fashion
Our loan was processed quickly and efficientlyWe were kept in the loop from start to finishWould recommend Quicken to anyone
I am so grateful for all the help we received while going through the refinance processRiley, Boyd, and closing team were very courteous, answered questions we had in a timely manner, and their friendly positive attutude got us through the process quickly and stressfreeAgain, Thank you very much!!!
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
My overall process took less than daysAll my reps were knowledgeable and helped me hand in hand to get necessary paperwork and all my ducks in orderThe loan finally closed after giving them my whole life story!! They dig deep into your finances and life to make sure you are ready to take on such a huge stepThe closing cost were super high, I thought you just needed to 5% down???? But somehow the fees associated with closing, are fees within your state that has to paid in order to get a loanSo all in all, I am very satisfied and would recommend and use them againThank you so much!!
This was my first home purchase and it was easier and faster than I thought it would beWe are very happy we were able to go with Quicken loansFriendly friendly great great customer serviceI am not used to that in my home town, so it makes me feel good when people show that they care about the experience I am havingI do intend to invest in more property and I will choose Quicken Loans again
First time home buyer so I don't really have any experience to base my review onAll in all the process from start to finish was pretty painless