Great process! They really helped my sister and I with a difficult refinanceIt was easy to navigate their system and upload documentsInstructions were always clear and it really felt like there was a team in place dedicated to our needsEven when we had glitches it was always easy to reach someone to helpAnd our initial contact Spencer Hickoff was always there for usThe whole process start to finish took just about daysIt was great and we got a great rate too!
Quicken Loan refinancing process was professional and positive
Everything was done on time
Both Steve Britz and Sean Butler were very helpful and professional
The whole team was simply AMAZING!
The entire process was fast, friendly and efficient
I will highly recommend Quicken loans to everybody I meet that has a mortgage need!
Excellent experienceCustomer service courteous Very organized and easy to follow paperwork and processAware of the process, computer web site information is easy to follow
Each of the Quicken Loan employees I dealt with were professional and polite From the very first person to the last, I was able to ask questions and express concerns comfortably I did find that information was asked for and then more the next day, and so on The people at UPS know me by name after all the faxes I sent! I loved doing the whole process online
Very happy with Quicken Loans and all the people we dealt with! Doug Hornbuckle, Alan Jones and others were personable, professional and knowledgeableClosed our loan in less than weeksEasy, efficient process
I felt the loan process was very professional All people I interfaced with were competent, helpful and friendly Large part of the communications was on line but when I had questions I could reach them by phone easily and I was assigned specific individuals in each phase of the loan process which resulted in an efficient and friendly working relationship
Almost everyone I spoke with at Quicken was exceptional
I was impressed with Quicken! They had a great team & things flowed surprisingly smoothly & fast Very satisfied & appreciative!
I am very thankful for the opportunity given to me by Quicken Loans to refinance my home at a lower interest rate My experience was entirely positive The staff members with whom I worked work professional, courteous and exceptionally helpful This was a life saver for me after my negative experiences with my former mortgage holder
The mortgage approval process was incredibly fastI must say that the broker and all the staff was extremely attentive and responded fast to any all all inquiries The actual real estate part was horrible but it really had little to do with Quicken and more the seller and appraisal process
One of the worst companies to do business withThey don't tell you all the information and your mortgage payment will go upNot the principle but the escrow accountsI would not recommend anyone use Quicken Loans to finance their houseI am currently looking to go with a lender that has nothing to do with Quicken Loans
We recently modified our mortgage from a thirty year to a fifteen year with a lower interest rate They were fast, accurate, and came to our home to close It was very easy to do this and I find them great to do business with
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
This is the second time I have used Quicken & I have been pleased both timesThe process was fast, pain free & all of the employees I worked with were greatThey got me answers quickly & always made sure I was satisfiedI have referred others to Quicken & they have also been very pleased
The persons that I worked with were very helpfulOne of them was the reason I decided to seek a with QuickenAt a very difficult time, he gave me great advice about when to seek a re-fi, and what action to at that time and take laterHe was so helpful, and right on with his direction, that I decided when it was time to re-fi, I would make contact with himI did so months later Many, many thanks to Nick Padget, for being an excellent representative for Quicken! The whole process was handled on line, with the exception of the closingGreat experience all the way around
I had the pleasure of securing my new home loan with Gabe and Virginia through Quicken Loans I will say that between their diligence and the easy MyQL portal, I would highly recommend Quicken Loans to anyone
Great process! They really helped my sister and I with a difficult refinanceIt was easy to navigate their system and upload documentsInstructions were always clear and it really felt like there was a team in place dedicated to our needsEven when we had glitches it was always easy to reach someone to helpAnd our initial contact Spencer Hickoff was always there for usThe whole process start to finish took just about daysIt was great and we got a great rate too!
Quicken Loan refinancing process was professional and positive
Everything was done on time
Both Steve Britz and Sean Butler were very helpful and professional
The whole team was simply AMAZING!
The entire process was fast, friendly and efficient
I will highly recommend Quicken loans to everybody I meet that has a mortgage need!
Excellent experienceCustomer service courteous Very organized and easy to follow paperwork and processAware of the process, computer web site information is easy to follow
Each of the Quicken Loan employees I dealt with were professional and polite From the very first person to the last, I was able to ask questions and express concerns comfortably I did find that information was asked for and then more the next day, and so on The people at UPS know me by name after all the faxes I sent! I loved doing the whole process online
The loan officer's with Quicken were very courteous and helpfulAlways available to answer questions and offer solutions
Very helpfulThank you
Very happy with Quicken Loans and all the people we dealt with! Doug Hornbuckle, Alan Jones and others were personable, professional and knowledgeableClosed our loan in less than weeksEasy, efficient process
I felt the loan process was very professional All people I interfaced with were competent, helpful and friendly Large part of the communications was on line but when I had questions I could reach them by phone easily and I was assigned specific individuals in each phase of the loan process which resulted in an efficient and friendly working relationship
Was the most easiest loan I have ever applied for all on line and the came to my work for closing
At this point the loan is going as it should
Almost everyone I spoke with at Quicken was exceptional
I was impressed with Quicken! They had a great team & things flowed surprisingly smoothly & fast Very satisfied & appreciative!
I am very thankful for the opportunity given to me by Quicken Loans to refinance my home at a lower interest rate My experience was entirely positive The staff members with whom I worked work professional, courteous and exceptionally helpful This was a life saver for me after my negative experiences with my former mortgage holder
The mortgage approval process was incredibly fastI must say that the broker and all the staff was extremely attentive and responded fast to any all all inquiries The actual real estate part was horrible but it really had little to do with Quicken and more the seller and appraisal process
One of the worst companies to do business withThey don't tell you all the information and your mortgage payment will go upNot the principle but the escrow accountsI would not recommend anyone use Quicken Loans to finance their houseI am currently looking to go with a lender that has nothing to do with Quicken Loans
We recently modified our mortgage from a thirty year to a fifteen year with a lower interest rate They were fast, accurate, and came to our home to close It was very easy to do this and I find them great to do business with
They bring you in with competitive rates and representatives that are very easy to work with and actually call you backIf you live in a state like NY that is notorious for making the loan process difficult, the corporate games really rear their headsI started talking to quicken in mid October and they had me sign an "intent to proceed" which I thought would lock in my rate since I was taking responsibility for costs like the appraisal but It does NOT lock in your rateThey waited until the week of closing to request an explanation of funds (Which I provided bank documents within the first week I spoke to a rep) and then told me I could not use the funds that I had for my down paymentTHESE WERE GIFTS FROM MY WEDDING!!! They wanted me to just spontaneously come up with all the money for the down paymentThe only suggestion they gave me was to have a family member sign a gift letterYES, THEY TOLD ME TO LIE!!!! They then jacked up my interest rate and are charging me for points and they refused to negotiate terms at allAt this point it is DEC and I have yet to have a closingI am into this process so far that I am pretty much stuck with quickenEither I back out, probably lose the deal on the house, pay back the appraisal fee and any other fee they can think up to charge me for, and start the process again somewhere else and risk getting an even higher rate OR Continue on and pay high interest that I did not agree to in the first place and buy down pointsI would not be surprised if they were deliberately pushing off the closing until after the election to raise my interest rateThe only positive thing I have to say is that all the representatives are very nice and easy to work withThe company as a whole is sneaky and really know how to suck people in and then change the terms of the loan just before closing
This is the second time I have used Quicken & I have been pleased both timesThe process was fast, pain free & all of the employees I worked with were greatThey got me answers quickly & always made sure I was satisfiedI have referred others to Quicken & they have also been very pleased
The persons that I worked with were very helpfulOne of them was the reason I decided to seek a with QuickenAt a very difficult time, he gave me great advice about when to seek a re-fi, and what action to at that time and take laterHe was so helpful, and right on with his direction, that I decided when it was time to re-fi, I would make contact with himI did so months later Many, many thanks to Nick Padget, for being an excellent representative for Quicken! The whole process was handled on line, with the exception of the closingGreat experience all the way around
I had the pleasure of securing my new home loan with Gabe and Virginia through Quicken Loans I will say that between their diligence and the easy MyQL portal, I would highly recommend Quicken Loans to anyone