The experience was great everything and every step of the way you were helped if any questionsThe process made it easy as I am handicapped and hard for me to get aroundDoing it online made it so easy for meI would recommend it to those like me as they made it very accomodating
If you are looking for a company to assist you with purchasing a house then quicken loans is the right company! They made my experience smooth, quick, and easyAll I had to do was pick a house and they did the restMy loan officer Ted Jones did a phenomenal job working numbers and assisting me with my purchase, I know he has more clients than me but he made me feel like I was his only client! Excellent job Ted and quicken loans is the company for all your purchasing and refinancing needs!
Quicken Loan personnel were very knowledgeable and pleasant to work with on our loan
Their system of having a team of persons to respond was especially impressive because you could get answers to your question right away We are very happy with our experiencethe only thing we did not care for was having to submit years of tax reports instead of the usual years But all in all we were pleased with the experience
I wanted to share a very positive experience that I had with Quicken LoansWe bought our home in financed by an adjustable rate primary mortgage and a second mortgageI tried unsuccessfully over the years to refinance because once I said there was a second mortgage I got the "we cannot touch that." But my quicken loan specialist listened and heard me out and found a way to help us refinanceThe electronic process was seamless and transparent, and went without a hitch: from processing the application, to reviewing and signing documentation, to the closingI would highly recommend Quicken Loans for all mortgage financing needs
The most streamlined home loan I have ever had, this is my third home purchase in years and by far the fastest and comprehensive aproach I have ever experienced! Fantastic company!
Loan officer withheld information, and the senior researcher there backed him up for doing soIt's their company policy to just get you to apply Once I did, and started coming up against problems, the loan officer, who had been calling me 2+ times a day prior to me signing - stopped returning all calls!
I applied for a loan in March 2016, gave the a $deposit for appraisals what have youI specifically asked my Quicken Loan banker TYLER, would you keep this money if I am not approved, he says "oh no, you are approved we don't do this, we won't ask you for this money unless you are approved" well the approval became a denial and low and behold they kept my money saying the banker TYLER never said the words that I would be refunded the moneyI said now you are playing tic for tat, because those EXACT words didn't come from his mouth, I can't get my money backBEWARE, DON'T GIVE THEM MONEY! You will be sorry!
My experience with Quicken Loans was very positiveMatt Ilayan, the first personI dealt with, was patient, professional and very helpfulThe other representatives from Quicken were also good but I would have preferred to stay with Matt throughout the process My personalized video was the most disjointed piece of tech I've ever seen, but that may have to do with my company's screening processes
Rocket Mortgage represents the "Best in class" in all phases of the home mortgage loan application, approval, processing and closing process It couldn't be more efficient and streamlined and yet still personalized Quicken team members are knowledgeable, friendly, available and responsive at every step of the process I don't usually write such glowing reviews ...but in this case it was the right thing to do
We found Quicken Loans Rocket Mortgage to be an excellent way to secure a home They were extremely helpful, commu,I cared often and clearly, and provided our closing within days Mark Grillo and Joel A lot were awesome Much more personable than most bankers Easiest closing we've had, everA++++
I have used Quicken Loans times in the last decade or soThe customer service has always been outstanding! The website is very easy to use to e-sign and view your documentsThe entire process is quick and painlessI think that Quicken Loans is the best thing since sliced bread, and I have highly recommended them to friends and family over the yearsI love the fact that they track your loan, and if a better opportunity comes along to refinance at a lower rate, they contact you to see if a new deal makes sense for you with no pressureAs with anything in this world, you the consumer - must be proactive and check your emails every day while the loan is in process and take the necessary steps (water tests, uploading the documents they require) if you want to keep the process rolling along without any delaysThere is one 'constructive criticism' that I have shared with Quicken over the years - I wish they had live loan support 24/I work an off shift and sometimes had to get up early or stay up late to speak directly to someone on my customer care or loan closing teamEmail is fine, but sometimes folks have a question that cannot wait until the office opens in the morningOther than that one small gripe, Quicken Loans has always surpassed my expectations and treated me like a valued customerFIVE STARS!
I want to commend all the staff from the start to the finish of my home refinancing They were all very knowledgeable of the available resources The remained very professional through the entire process
My experience with Quicken Loans was fabulous
The experience was great everything and every step of the way you were helped if any questionsThe process made it easy as I am handicapped and hard for me to get aroundDoing it online made it so easy for meI would recommend it to those like me as they made it very accomodating
If you are looking for a company to assist you with purchasing a house then quicken loans is the right company! They made my experience smooth, quick, and easyAll I had to do was pick a house and they did the restMy loan officer Ted Jones did a phenomenal job working numbers and assisting me with my purchase, I know he has more clients than me but he made me feel like I was his only client! Excellent job Ted and quicken loans is the company for all your purchasing and refinancing needs!
Quicken Loan personnel were very knowledgeable and pleasant to work with on our loan
Their system of having a team of persons to respond was especially impressive because you could get answers to your question right away We are very happy with our experiencethe only thing we did not care for was having to submit years of tax reports instead of the usual years But all in all we were pleased with the experience
I wanted to share a very positive experience that I had with Quicken LoansWe bought our home in financed by an adjustable rate primary mortgage and a second mortgageI tried unsuccessfully over the years to refinance because once I said there was a second mortgage I got the "we cannot touch that." But my quicken loan specialist listened and heard me out and found a way to help us refinanceThe electronic process was seamless and transparent, and went without a hitch: from processing the application, to reviewing and signing documentation, to the closingI would highly recommend Quicken Loans for all mortgage financing needs
The most streamlined home loan I have ever had, this is my third home purchase in years and by far the fastest and comprehensive aproach I have ever experienced! Fantastic company!
My refinance with Quicken Loans was very good experience I would absolutely recommend Quicken Loans
Loan officer withheld information, and the senior researcher there backed him up for doing soIt's their company policy to just get you to apply Once I did, and started coming up against problems, the loan officer, who had been calling me 2+ times a day prior to me signing - stopped returning all calls!
Very fast service and I am 100% setisfied customer thank you once again for all your services
I applied for a loan in March 2016, gave the a $deposit for appraisals what have youI specifically asked my Quicken Loan banker TYLER, would you keep this money if I am not approved, he says "oh no, you are approved we don't do this, we won't ask you for this money unless you are approved" well the approval became a denial and low and behold they kept my money saying the banker TYLER never said the words that I would be refunded the moneyI said now you are playing tic for tat, because those EXACT words didn't come from his mouth, I can't get my money backBEWARE, DON'T GIVE THEM MONEY! You will be sorry!
Quicken was very efficient and professional in all phases of my transaction I would recommend them highly
Professionally handled by Jason Marshall, Dave Abee and Tolliver LandrumQuick, Easy, Courteous, Respectful and a pleasure doing business withExcellent
My experience with Quicken Loans was very positiveMatt Ilayan, the first personI dealt with, was patient, professional and very helpfulThe other representatives from Quicken were also good but I would have preferred to stay with Matt throughout the process My personalized video was the most disjointed piece of tech I've ever seen, but that may have to do with my company's screening processes
Quick and easy process Wonderful experience!
Rocket Mortgage represents the "Best in class" in all phases of the home mortgage loan application, approval, processing and closing process It couldn't be more efficient and streamlined and yet still personalized Quicken team members are knowledgeable, friendly, available and responsive at every step of the process I don't usually write such glowing reviews ...but in this case it was the right thing to do
Wonderful experience, anymore said would only take away from the professional way my loan was handled
Thank You Quicken Loans
Pat Davis
We found Quicken Loans Rocket Mortgage to be an excellent way to secure a home They were extremely helpful, commu,I cared often and clearly, and provided our closing within days Mark Grillo and Joel A lot were awesome Much more personable than most bankers Easiest closing we've had, everA++++
I have used Quicken Loans times in the last decade or soThe customer service has always been outstanding! The website is very easy to use to e-sign and view your documentsThe entire process is quick and painlessI think that Quicken Loans is the best thing since sliced bread, and I have highly recommended them to friends and family over the yearsI love the fact that they track your loan, and if a better opportunity comes along to refinance at a lower rate, they contact you to see if a new deal makes sense for you with no pressureAs with anything in this world, you the consumer - must be proactive and check your emails every day while the loan is in process and take the necessary steps (water tests, uploading the documents they require) if you want to keep the process rolling along without any delaysThere is one 'constructive criticism' that I have shared with Quicken over the years - I wish they had live loan support 24/I work an off shift and sometimes had to get up early or stay up late to speak directly to someone on my customer care or loan closing teamEmail is fine, but sometimes folks have a question that cannot wait until the office opens in the morningOther than that one small gripe, Quicken Loans has always surpassed my expectations and treated me like a valued customerFIVE STARS!
I want to commend all the staff from the start to the finish of my home refinancing They were all very knowledgeable of the available resources The remained very professional through the entire process
Things went smoothly with my refinanceHad no problemsGreat team of support staff to work with