This was my second Home Mortgage Loan with Quicken Loans/Rocket Mortgage and it went even easier and quicker than the first I will and have recommended them to friends and family
Quicken Loan personnel were very knowledgeable and pleasant to work with on our loan
Their system of having a team of persons to respond was especially impressive because you could get answers to your question right away We are very happy with our experiencethe only thing we did not care for was having to submit years of tax reports instead of the usual years But all in all we were pleased with the experience
Quicken loans was a great company to deal withThey were able to close my loan very quicklyIn addition the 'MYQL' function was awesome I would definitely refer them to a friend
I applied online for a first time homeowner mortgage on a condo in Plymouth, MNI was connected via chat with a lady named SunniWe chatted and she advised on a special program and my interest rateIt was a no brainerThings were very smooth, upload this, print and sign that, all the while Mike Pratt kept in close contact with meI knew they were busy with other customers, but they always responded quickly and gave it to me straightMy closing was smooth and painless
QL was wonderfulIf it wasnt for QL I would not be owning my homeThey help me clear up things that needed to come off my credit to get me a higher credit scoreI would recommend QL to anyone that is planning on buying a home Everyone that worked with me during the process of my loan was very pleasantOnce again Thank you Quicken Loans for everything
I found the Quicken personal very professional and knowledgeableThey are very responsive and pay attention to the details.It was a smooth operationI greatly appreciate their work!
Apparently Quicken Loan advisers don't know the difference between modular and manufactured housingThey don't do loans for manufactured homes, but they didn't figure out until after a month and the appraisal that this was a manufactured home in spite of being told it was To top it off, they called my senior citizen dad at at night to tell him the loan was deniedThat left him no options except to fret about it all nightLearn your business, and how to deal with peopleCalling with bad news after business hours is not good business practice!
We recently bought a home and used Quicken Loans for financing They were very responsive and knowledgeable Overall positive experience and we would definitely use them again! The folks we dealt with were polite and eager to assist us (Jamie Lange and Danielle Price ) and very professional!
I was looking to refinance with just my name on it They offered and got me a great rate they were very informative - weekly calls letting me know what was going on It was an easy process
Many doubted that Quicken Loan could close on time, but they didand they offered me a rate that many others could not matchOverall, I had a great experience with the staff and a smooth online experienceWould recommend this company
You Better get everything in writingDealt with multiple people and no one had the same numbersA " Loan Specialist " was assigned to my case and he was the worst of all ! The Specialist made promise on the phone just to move the process forward..He keep referring to " "loan cost" as"Closing Cost" which are different figuresWay to many issues to list on this forumI will say the process is relatively an easy one ..only to not get what you were promisedBottom line..Review all document carefully..Don't take there word for it..get it in writing,,,My mistake was taking them at there word!My own fault
My wife and I are both extremely pleased and satisfied with the professional and personal experiences with working together with the entire staff who put together our loan package
We cannot thank you enough!!!
Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
Maya Atkinson was very informative and listened to questions and concerns and answered promptlyGreat serviceLauren was patient and professionalThank you all
One of the best business experiences I've hadMy support person, Mike Farhat, was always there to listen to my questions and took the time to check on me because he knew I was nervous about refinancingHe made it so easy and walked me through every stepHe was there to call when I had questions at my closingGreat A+ service!
Quicken Loans is without exception the most professional loan company I have ever dealt withThroughout the process the documents were prepared by me and forwarded on-line to their systemIf they had any questions they got back to me quickly and allowed me to provide additional information to move the process forwardAt the end of the process I had a high level of satisfaction with the processAs a quality professional I can fully endorse their process and their level of Customer SatisfactionWell done Quicken!
This was my second Home Mortgage Loan with Quicken Loans/Rocket Mortgage and it went even easier and quicker than the first I will and have recommended them to friends and family
Quicken Loan personnel were very knowledgeable and pleasant to work with on our loan
Their system of having a team of persons to respond was especially impressive because you could get answers to your question right away We are very happy with our experiencethe only thing we did not care for was having to submit years of tax reports instead of the usual years But all in all we were pleased with the experience
Quicken loans was a great company to deal withThey were able to close my loan very quicklyIn addition the 'MYQL' function was awesome I would definitely refer them to a friend
I applied online for a first time homeowner mortgage on a condo in Plymouth, MNI was connected via chat with a lady named SunniWe chatted and she advised on a special program and my interest rateIt was a no brainerThings were very smooth, upload this, print and sign that, all the while Mike Pratt kept in close contact with meI knew they were busy with other customers, but they always responded quickly and gave it to me straightMy closing was smooth and painless
QL was wonderfulIf it wasnt for QL I would not be owning my homeThey help me clear up things that needed to come off my credit to get me a higher credit scoreI would recommend QL to anyone that is planning on buying a home Everyone that worked with me during the process of my loan was very pleasantOnce again Thank you Quicken Loans for everything
I found the Quicken personal very professional and knowledgeableThey are very responsive and pay attention to the details.It was a smooth operationI greatly appreciate their work!
Apparently Quicken Loan advisers don't know the difference between modular and manufactured housingThey don't do loans for manufactured homes, but they didn't figure out until after a month and the appraisal that this was a manufactured home in spite of being told it was To top it off, they called my senior citizen dad at at night to tell him the loan was deniedThat left him no options except to fret about it all nightLearn your business, and how to deal with peopleCalling with bad news after business hours is not good business practice!
I have worked with Quicken twice now, and hands down the most efficient loan and closing process out thereI think they have perfected the system
We recently bought a home and used Quicken Loans for financing They were very responsive and knowledgeable Overall positive experience and we would definitely use them again! The folks we dealt with were polite and eager to assist us (Jamie Lange and Danielle Price ) and very professional!
I was looking to refinance with just my name on it They offered and got me a great rate they were very informative - weekly calls letting me know what was going on It was an easy process
Many doubted that Quicken Loan could close on time, but they didand they offered me a rate that many others could not matchOverall, I had a great experience with the staff and a smooth online experienceWould recommend this company
You Better get everything in writingDealt with multiple people and no one had the same numbersA " Loan Specialist " was assigned to my case and he was the worst of all ! The Specialist made promise on the phone just to move the process forward..He keep referring to " "loan cost" as"Closing Cost" which are different figuresWay to many issues to list on this forumI will say the process is relatively an easy one ..only to not get what you were promisedBottom line..Review all document carefully..Don't take there word for it..get it in writing,,,My mistake was taking them at there word!My own fault
My wife and I are both extremely pleased and satisfied with the professional and personal experiences with working together with the entire staff who put together our loan package
We cannot thank you enough!!!
Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
Maya Atkinson was very informative and listened to questions and concerns and answered promptlyGreat serviceLauren was patient and professionalThank you all
They were very professional, and made the entire process easy to understand
Thanks to the team of QnL I got a refi that I needed at this time
One of the best business experiences I've hadMy support person, Mike Farhat, was always there to listen to my questions and took the time to check on me because he knew I was nervous about refinancingHe made it so easy and walked me through every stepHe was there to call when I had questions at my closingGreat A+ service!
Quicken Loans is without exception the most professional loan company I have ever dealt withThroughout the process the documents were prepared by me and forwarded on-line to their systemIf they had any questions they got back to me quickly and allowed me to provide additional information to move the process forwardAt the end of the process I had a high level of satisfaction with the processAs a quality professional I can fully endorse their process and their level of Customer SatisfactionWell done Quicken!
Great experience Very nice people to guide us thru a painless experience in less than daysOverly satisfied