Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
Over all the experience with Quicken Loans was a good one for meIt was just a simple refinance The only thing is the loan officers should have been able to explain a F H A loan, and they didn't do a very good job with that At least that I could grasp until the closing then I got it They were giving me a good deal on closing costs because the cost of Mortgage Insurance with FHA was so high If this had been explained better at the start I probably would have chose a different type of loan, or gone with a different company If Quicken follows through with helping to refinance again after we've again reached 20% equity as stated, I will be satisfied Everything else was done well I will give a positive review overall
A quick and easy process for submitting information and getting approvedThe time getting to a closing was much longer and we almost missed our day lock period
Working with Quicken Loans was a great experience for me being a first time home ownerThe staff made sure they touched basis with me almost daily to let me know what was going on with my loan processIf there was something I didn't understand, they explained it to meI would recommend Quicken Loans to anyone who is looking to purchase or refinance a home
I submitted an online application and followed up the next day with a phone callI was connected with a Senior loan officer named Everett in DetroitThankfully the conversation was recorded so that it can be reviewedHe was beyond unprofessional and read back my entire SSN!!! When I pointed out that I was unsure of his qualifications he became defensive and I asked to speak to his supervisorAt first he tried to say he didn't have one but eventually I was able to speak to someone in client relationsLong story short is they lost a customer over the unprofessional behavior of their senior loan officier
Awesome company I used them twice and got low interest rates and customer service with nothing going wrongeasy applications and processThey come right to your home for a private setting and things went smoothlyI have recommended Quikin Loans to friends and family members
I would highly recommend Quicken Loans if you are looking for a mortgage or are wanting to refinance I contacted Quicken Loans to refinance my mortgage for a lower interest rate I called them in February and everything was done and finalized by mid March, first one that I have done that moved so quickly
Everyone that I spoke to at Quicken Loans were very friendly and very helpful, they made the whole process enjoyable, most companies can make it frustrating
I also have to take a moment to brag about their website All the paperwork and the majority of the messages were done through the MyQL website, which was so easy to use I think I only had to print or pages, and it was so easy to upload the documents through the site I cannot say enough about their website
Quicken Loans has definitely done everything right! I look forward to having my mortgage with them, which seems odd to say about a long term debt
My experience with Quicken Loans, has been so positive both times I have used their services
I was recommended by a friend , and I must say she was correct about the efficiency in which my application was tended to
Second time around , I became stranded out of state, due to weather I was going to miss my closing , and unsure when I would be able to reschedule ?
A Quicken Loans Repwas available to come to the residence I was at , and I made my closing on time
In all aspects I found them professional, transparent , and pleasant to work with
Quicken loans was very quick and swift with my refinance I have used them in the past and now I know why I keep going back Very speedy and they always keep you posted on the progress Awesome service and even though most of the contact is on line, it is still very personal and sincere
Outstanding! We have used Quicken Loans twice and both times we received exactly what was promised and delivered in the time they committed to Their reps are knowledgeable, responsive and call when they say they will Quicken Loans customer service is top-notch and exemplary!
One of the best mortgage experiences ever Reps were competent and responsiveCommunication was timely and accurate The MyQL app is helpful and easy to use
They were really easy to work with and everyone was helpful, knowledgeableI wasn't treated like a numberI work recommend them
The only con I came across was the loan options, I later found out I would qualify for a rural loan but QL does not offer theseThey also do not offer a loan to cover any fix up expenses
I found the Quicken personal very professional and knowledgeableThey are very responsive and pay attention to the details.It was a smooth operationI greatly appreciate their work!
I am extremely please with the professionalism of the Quicken staff as well as the ease of processing my loan
Easiest and quickest refinance I have ever doneVery thorough and I knew what was happening every step of the wayVery Professional
Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
Over all the experience with Quicken Loans was a good one for meIt was just a simple refinance The only thing is the loan officers should have been able to explain a F H A loan, and they didn't do a very good job with that At least that I could grasp until the closing then I got it They were giving me a good deal on closing costs because the cost of Mortgage Insurance with FHA was so high If this had been explained better at the start I probably would have chose a different type of loan, or gone with a different company If Quicken follows through with helping to refinance again after we've again reached 20% equity as stated, I will be satisfied Everything else was done well I will give a positive review overall
A quick and easy process for submitting information and getting approvedThe time getting to a closing was much longer and we almost missed our day lock period
Very fast and easy to work withVery helpful and responsive team of experts
Working with Quicken Loans was a great experience for me being a first time home ownerThe staff made sure they touched basis with me almost daily to let me know what was going on with my loan processIf there was something I didn't understand, they explained it to meI would recommend Quicken Loans to anyone who is looking to purchase or refinance a home
very courteous, professional, and ethical
I submitted an online application and followed up the next day with a phone callI was connected with a Senior loan officer named Everett in DetroitThankfully the conversation was recorded so that it can be reviewedHe was beyond unprofessional and read back my entire SSN!!! When I pointed out that I was unsure of his qualifications he became defensive and I asked to speak to his supervisorAt first he tried to say he didn't have one but eventually I was able to speak to someone in client relationsLong story short is they lost a customer over the unprofessional behavior of their senior loan officier
The loan was quick and easy no problem
Thanks you
Awesome company I used them twice and got low interest rates and customer service with nothing going wrongeasy applications and processThey come right to your home for a private setting and things went smoothlyI have recommended Quikin Loans to friends and family members
I would highly recommend Quicken Loans if you are looking for a mortgage or are wanting to refinance I contacted Quicken Loans to refinance my mortgage for a lower interest rate I called them in February and everything was done and finalized by mid March, first one that I have done that moved so quickly
Everyone that I spoke to at Quicken Loans were very friendly and very helpful, they made the whole process enjoyable, most companies can make it frustrating
I also have to take a moment to brag about their website All the paperwork and the majority of the messages were done through the MyQL website, which was so easy to use I think I only had to print or pages, and it was so easy to upload the documents through the site I cannot say enough about their website
Quicken Loans has definitely done everything right! I look forward to having my mortgage with them, which seems odd to say about a long term debt
Very easy to work with this whole process of buying a house Would highly recommend !!!
My experience with Quicken Loans, has been so positive both times I have used their services
I was recommended by a friend , and I must say she was correct about the efficiency in which my application was tended to
Second time around , I became stranded out of state, due to weather I was going to miss my closing , and unsure when I would be able to reschedule ?
A Quicken Loans Repwas available to come to the residence I was at , and I made my closing on time
In all aspects I found them professional, transparent , and pleasant to work with
Quicken loans was very quick and swift with my refinance I have used them in the past and now I know why I keep going back Very speedy and they always keep you posted on the progress Awesome service and even though most of the contact is on line, it is still very personal and sincere
Outstanding! We have used Quicken Loans twice and both times we received exactly what was promised and delivered in the time they committed to Their reps are knowledgeable, responsive and call when they say they will Quicken Loans customer service is top-notch and exemplary!
One of the best mortgage experiences ever Reps were competent and responsiveCommunication was timely and accurate The MyQL app is helpful and easy to use
They were really easy to work with and everyone was helpful, knowledgeableI wasn't treated like a numberI work recommend them
The only con I came across was the loan options, I later found out I would qualify for a rural loan but QL does not offer theseThey also do not offer a loan to cover any fix up expenses
I found the Quicken personal very professional and knowledgeableThey are very responsive and pay attention to the details.It was a smooth operationI greatly appreciate their work!
Streamlined process!! Mostly over phone and online!! Very nice and efficient employees! There to help!! Angie T