Working with Quicken on a VA refinance loan was a terrible experience for meI initially contacted them on or about Aug On Aug I sent them a letter, at their request, explaining my intentionsBased on the letter and my proof of service, they informed me that I was eligibleI proceeded, at their direction, with the actions required by the VA -appraisal, the pest inspection, well water test & treatmentAll together about $out of my pocketOn Dec 18, after I had done everything they asked & after Quicken had received all the necessary documents to close, they informed me that I was ineligible for the loanLong story short, they agreed to refund the cost of the appraisal onlyMeaning I wasted $to accomplish what they told me to accomplish
Worst placeThey claimed that I filled a home refinance profile on their system and calls me everyday about time a day using different numbersEven after asking their reps to remove me from their listNot sure how they got my info, but If someone tells you on phone that they are not interest then I assume you leave them alone rather than calling everyday using different numbers
Quicken came through well for me during the mortgage processThey closed my loan in just under daysI did find them a little high in closing costs and the original numbers were a little more than I expected, and was originally toldHowever, they were always available to answer questions and everything went smoothlyWould use them again
I refinanced with Quicken Loans December of and it was a very positive experienceMy mortgage person layed out the total process upfront and at every step it was just as he presented it to meNo surprises and closing was even quicker then expectedI was able to close in the comfort of my own home and on a day and time of my choosing
I highly recommend Quicken Loans to anyone looking to refinance or, secure a new mortgage
All they care about are the numbersNot about the person and what they have been through in lifeIt is not worth the time and effort for this companyHow do they get such good ratings!?
Quicken Loans completed my refinance in a timely, easy manner I've worked with them for years and expected great service, but was again impressed with how hard they worked to find the best options for me
I am 100% satisfied with my experience It took only days start to finish for my refinance and Jonathan took great care of answering all of my questions I would not hesitate to use them again if needed I would easily give Jonathan stars if possible!
I was very pleased with my experience Everyone was very professional but also kind and understanding as I had many questions and concerns Everything has gone smoothly with closing and follow up payments as requested I know my finances will be much easier to manage now I would recommend Quicken Loans to anyone!!!
I was so stressed with gathering the paper workIt was a very busy time for me to start the processI was in conventions and had to everyday send in something for daysI felt very stressedI knew my credit was good and could get the refinancing doneI have mixed feeling with some on the team .Hats off to MrDentand Misha SimmondsI will give them an A
Please let the client know up front what is needed
Excellent experienceQuick and easy the on line app kept me informed on how the loan was progressing and when I needed to provide anythingI highly recommend using them
Back in February of this year my husband and I started house hunting I own a home that my family rents from me The mortgage is through Quicken so I decided to stay with them The first team got the ball rollingNot to bad for a couple weeks Then, all of a sudden a different team takes over They don't seem to have all the paper work you sent the first team Ok, resend againIt's starting to get stressfulWe pre-qualifyNow comes time for the appraisal Oh, by the way this was an FHA loan Crazy rules!!! that's another story The appraiser had us repair at least eight different things he found wrong Get this, paint a rusted clothesline pole that wasn't even on the property Paint an entire furnace roomScrape and paint an entire deck and the best is this one Change over from a septic system to the town sewer system Ok no problem except the borough has no plans in the immediate future to do this! We said we will in the future but it is not feasible at this time Well he would not accept this Quicken loans were able to over ride this decision The underwriters would not So we tried to make phone contact with the solution expert No one calls you back Just a cold unfriendly email saying, "Sorry we can't help you" We wasted months and now the seller wants to put the house back on the market! Thanks a lot Quicken Loans
I would highly recommend Quicken LoansThey were friendly and efficient every step of the wayThey do a great job of keeping you informed all through the process from origination through closingFantastic!
Working with Quicken on a VA refinance loan was a terrible experience for meI initially contacted them on or about Aug On Aug I sent them a letter, at their request, explaining my intentionsBased on the letter and my proof of service, they informed me that I was eligibleI proceeded, at their direction, with the actions required by the VA -appraisal, the pest inspection, well water test & treatmentAll together about $out of my pocketOn Dec 18, after I had done everything they asked & after Quicken had received all the necessary documents to close, they informed me that I was ineligible for the loanLong story short, they agreed to refund the cost of the appraisal onlyMeaning I wasted $to accomplish what they told me to accomplish
Worst placeThey claimed that I filled a home refinance profile on their system and calls me everyday about time a day using different numbersEven after asking their reps to remove me from their listNot sure how they got my info, but If someone tells you on phone that they are not interest then I assume you leave them alone rather than calling everyday using different numbers
Quicken came through well for me during the mortgage processThey closed my loan in just under daysI did find them a little high in closing costs and the original numbers were a little more than I expected, and was originally toldHowever, they were always available to answer questions and everything went smoothlyWould use them again
I refinanced with Quicken Loans December of and it was a very positive experienceMy mortgage person layed out the total process upfront and at every step it was just as he presented it to meNo surprises and closing was even quicker then expectedI was able to close in the comfort of my own home and on a day and time of my choosing
I highly recommend Quicken Loans to anyone looking to refinance or, secure a new mortgage
All they care about are the numbersNot about the person and what they have been through in lifeIt is not worth the time and effort for this companyHow do they get such good ratings!?
Quicken Loans completed my refinance in a timely, easy manner I've worked with them for years and expected great service, but was again impressed with how hard they worked to find the best options for me
I am 100% satisfied with my experience It took only days start to finish for my refinance and Jonathan took great care of answering all of my questions I would not hesitate to use them again if needed I would easily give Jonathan stars if possible!
I was very pleased with my experience Everyone was very professional but also kind and understanding as I had many questions and concerns Everything has gone smoothly with closing and follow up payments as requested I know my finances will be much easier to manage now I would recommend Quicken Loans to anyone!!!
Was incredible experience amazing God bless you
Professional, caring easy to deal with
I was so stressed with gathering the paper workIt was a very busy time for me to start the processI was in conventions and had to everyday send in something for daysI felt very stressedI knew my credit was good and could get the refinancing doneI have mixed feeling with some on the team .Hats off to MrDentand Misha SimmondsI will give them an A
Please let the client know up front what is needed
It was very quick and easyI have told all my friends about it .Who knows they may call
All around great experience with all team members of Quicken
They always kept in contact and answered any questions we had quickly
Another awesome experience Fast, easy, and surpassed all expectations!
We had an easy time dealing with Quicken Loans! It seemed they wanted a lot more info than when we originally purchased our home
They were very professional, and made the entire process easy to understand
Excellent experienceQuick and easy the on line app kept me informed on how the loan was progressing and when I needed to provide anythingI highly recommend using them
Back in February of this year my husband and I started house hunting I own a home that my family rents from me The mortgage is through Quicken so I decided to stay with them The first team got the ball rollingNot to bad for a couple weeks Then, all of a sudden a different team takes over They don't seem to have all the paper work you sent the first team Ok, resend againIt's starting to get stressfulWe pre-qualifyNow comes time for the appraisal Oh, by the way this was an FHA loan Crazy rules!!! that's another story The appraiser had us repair at least eight different things he found wrong Get this, paint a rusted clothesline pole that wasn't even on the property Paint an entire furnace roomScrape and paint an entire deck and the best is this one Change over from a septic system to the town sewer system Ok no problem except the borough has no plans in the immediate future to do this! We said we will in the future but it is not feasible at this time Well he would not accept this Quicken loans were able to over ride this decision The underwriters would not So we tried to make phone contact with the solution expert No one calls you back Just a cold unfriendly email saying, "Sorry we can't help you" We wasted months and now the seller wants to put the house back on the market! Thanks a lot Quicken Loans
I would highly recommend Quicken LoansThey were friendly and efficient every step of the wayThey do a great job of keeping you informed all through the process from origination through closingFantastic!
My experience with Quicken Loans was excellentI was very pleased from start to finish with the way they treated usI would definitely recommend