Dealing with Quicken Loans was the best experience to have doing a refinance
Tamika and Angelia were a pleasure they were both very experience and extremely helpful.Always available when I had any questions.This whole process was a breeze.Would strongly recommend this company
I have never experienced such a horrible companyQuicken Loans promised a refinance rate and feesThree months later came up with all kinds of reasons the loan would not work after they kept changing the loan fees and I would not agreeA complete waste of time
I had an amazing experience with Quicken LoansMy banker Kal is greatHe helped me through out the process, I called and texted him whenever I needed explanationThe mortgage specialist Ray is awesomeI felt like they were on my best interestGreat team and awesome experience Thank you so much guys , without you I wouldn't be a homeowner todayI've been recommended you to my family and friends
Thank you!
This was the best experience ever in procuring a loanFast, efficient, they worked with us and stayed in touch every step of the way.I just could not believe it was closed in record time, love those guys
The process of refinancing was very quick and easyAll of our documents were uploaded online and we were kept in the loop all the timeIf we had any questions we knew who to contact and received answers very quicklyVery satisfied with the process
They did a fantastic job on working with me to get the right loan and was honest all the way through the loan They even expedited my appraisal This is my 2nd loan through them and couldn't be more pleased with their performance
I have been very satisfied with the service with Quicken Loans I was advised each step of the way of the progress of my loan Each representative that I spoke to was very helpful and understanding during this process especially Duane Gibb who was the first representative I spoke to during this process I would recommend this company to anyone that would be in need of refinance Thank you for making this process so painless
I had an enjoyable experience from beginning to endAll were very professional and provided a smooth exchange of information through out the processGreat bunch of people
Working with Quicken Loans and with an agent that was too close to my mortgage company should have been a big NO NO! Everyone planning to buy a home expects the process will be stressful and at times frustrating, but my experience with my loan officer and my real estate agent was at times painful
The entire process is online, so it is slow and takes a lot of time, take vacation so you can sleep in front of your computer and worst if your loan officer does not know how to use a computer and will ask you for the same paperwork a couple of times
It started with Jay, a loan officer that pre-qualified me for a conventional loan without looking at my taxesThe only reason you should go with Quicken Loans is because of their conventional loans and incentives, so after a week or two of paperwork I am told I do not qualify for a conventional loan, but that a “credit report” specialist will help me to gain a few more points and I would qualify
Quicken Loans refers me to a company that will match me with a real estate agent, that’s when I meet David Acosta at Keller Williams in West Hollywood
It started bad, the market in Los Angeles is fast pace and very little inventory of homes, he would not call back, text or reply to my emailsSo I signed up to Zillow, Trulia and other apps and started doing my own research I saw only a few properties before I decided to buy one and most of the properties I found them online, it was not my agentHis job was to open the door and while I was viewing the home he was on his cellphone discussing other mattersI would not mind, but I thought it was not professional, at least take a minute to check the home, tell me about the amenities, sell me the home
I found myself constantly following up and making sure he was not dropping the ball, most of the time it sounded like he had dropped the ballWhen you need to close within a timeframe, you need the peace of mind that your agent is on top of every detailI ended up discussing the possibility of changing real estate agents and mentioned it to him, but that did not make any difference
David kept insisting it was a matter of paperwork and the loan officer not doing the extra effort, but that I would qualify for a conventional loan and me being a first time buyer, I trusted him, but he could not deliver and I ended up paying huge sums of money in closing costs and taxes and getting screamed at by my loan officer
I guess my 1-bedroom home was not enough (in terms of commissions), so he suggested I buy an investment home "with all the money" I would get back (credits)I thought it was a crazy idea at first, but many people suggested I should do itThe idea ended up being extra stress on top of everything else because David would not follow up on it, I had to fill out all the paperwork with a different loan officer
When I had the issues with the loan officer screaming at me and asking for paperwork I had already submitted, I explained the situation to David and he said he would talk to Quicken Loans so he would not work with us, it did not happen, I continued getting calls from the loan officerI was not sure where was the loyalty since the real estate agent was referred by a company related to Quicken LoansThey knew each other and had worked with each other in the past
The last issue I had was during closing, my real estate agent left on a trip to New York, so during the closing period I did not hear from David not even once and his assistant was having a hard time reaching him for important matters related to the closingIt was added stress, when he got back he was supposed to pickup the keys and do a final walkthrough of the homeI was asked to do it myself, and at the end I was not able to do a final walkthrough and had to sign without looking at the propertyYour buying your home without making sure all the repairs were done, the property had no additional issues, it was awful
I was harassed over text message by the Quicken Loans loan officer, texting me late at night asking me not to get him in trouble, blaming someone else for his screw-ups, he even offered to pay for the extra days of rent I would have to pay for causing a delay in the closing date from his own personal money, which freaked me out since this is nothing personal
I am sure David must be great for big homes, he is friendly and it seems like he knows his stuff, but for first time buyers or people looking for something that will not bring him huge commissions, I would not recommend him
I am still waiting for some paperwork he said he would bring three days after closing and it’s been almost a month since I’ve been at my new place and he still has not delivered it, not very professional
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
I got a mortgage estimate from Quicken Loans, and then found a better quote through a local lender I've told them I found someone else repeatedly, but over a month later they are still calling me daily, and won't stop
The people was very friendly and professionalThey kept the process very simple
Awesome experience Communication was exceptional and the process was painlessI would recommend Quicken Loans to anyone
Dealing with Quicken Loans was the best experience to have doing a refinance
Tamika and Angelia were a pleasure they were both very experience and extremely helpful.Always available when I had any questions.This whole process was a breeze.Would strongly recommend this company
I have never experienced such a horrible companyQuicken Loans promised a refinance rate and feesThree months later came up with all kinds of reasons the loan would not work after they kept changing the loan fees and I would not agreeA complete waste of time
I had an amazing experience with Quicken LoansMy banker Kal is greatHe helped me through out the process, I called and texted him whenever I needed explanationThe mortgage specialist Ray is awesomeI felt like they were on my best interestGreat team and awesome experience Thank you so much guys , without you I wouldn't be a homeowner todayI've been recommended you to my family and friends
Thank you!
Can't say anything but good things about my experience through the yearsAlways felt I was in control over the whole process, start to finish
Luke Clayton and Adrian Bernal are very professional and thoroughThe entire process was seamless and efficientBest refinancing experience ever
This was the best experience ever in procuring a loanFast, efficient, they worked with us and stayed in touch every step of the way.I just could not believe it was closed in record time, love those guys
The process of refinancing was very quick and easyAll of our documents were uploaded online and we were kept in the loop all the timeIf we had any questions we knew who to contact and received answers very quicklyVery satisfied with the process
They did a fantastic job on working with me to get the right loan and was honest all the way through the loan They even expedited my appraisal This is my 2nd loan through them and couldn't be more pleased with their performance
The people with Quicken were all easy to work withI would recommend them to other people
I have been very satisfied with the service with Quicken Loans I was advised each step of the way of the progress of my loan Each representative that I spoke to was very helpful and understanding during this process especially Duane Gibb who was the first representative I spoke to during this process I would recommend this company to anyone that would be in need of refinance Thank you for making this process so painless
I had an enjoyable experience from beginning to endAll were very professional and provided a smooth exchange of information through out the processGreat bunch of people
Working with Quicken Loans and with an agent that was too close to my mortgage company should have been a big NO NO! Everyone planning to buy a home expects the process will be stressful and at times frustrating, but my experience with my loan officer and my real estate agent was at times painful
The entire process is online, so it is slow and takes a lot of time, take vacation so you can sleep in front of your computer and worst if your loan officer does not know how to use a computer and will ask you for the same paperwork a couple of times
It started with Jay, a loan officer that pre-qualified me for a conventional loan without looking at my taxesThe only reason you should go with Quicken Loans is because of their conventional loans and incentives, so after a week or two of paperwork I am told I do not qualify for a conventional loan, but that a “credit report” specialist will help me to gain a few more points and I would qualify
Quicken Loans refers me to a company that will match me with a real estate agent, that’s when I meet David Acosta at Keller Williams in West Hollywood
It started bad, the market in Los Angeles is fast pace and very little inventory of homes, he would not call back, text or reply to my emailsSo I signed up to Zillow, Trulia and other apps and started doing my own research I saw only a few properties before I decided to buy one and most of the properties I found them online, it was not my agentHis job was to open the door and while I was viewing the home he was on his cellphone discussing other mattersI would not mind, but I thought it was not professional, at least take a minute to check the home, tell me about the amenities, sell me the home
I found myself constantly following up and making sure he was not dropping the ball, most of the time it sounded like he had dropped the ballWhen you need to close within a timeframe, you need the peace of mind that your agent is on top of every detailI ended up discussing the possibility of changing real estate agents and mentioned it to him, but that did not make any difference
David kept insisting it was a matter of paperwork and the loan officer not doing the extra effort, but that I would qualify for a conventional loan and me being a first time buyer, I trusted him, but he could not deliver and I ended up paying huge sums of money in closing costs and taxes and getting screamed at by my loan officer
I guess my 1-bedroom home was not enough (in terms of commissions), so he suggested I buy an investment home "with all the money" I would get back (credits)I thought it was a crazy idea at first, but many people suggested I should do itThe idea ended up being extra stress on top of everything else because David would not follow up on it, I had to fill out all the paperwork with a different loan officer
When I had the issues with the loan officer screaming at me and asking for paperwork I had already submitted, I explained the situation to David and he said he would talk to Quicken Loans so he would not work with us, it did not happen, I continued getting calls from the loan officerI was not sure where was the loyalty since the real estate agent was referred by a company related to Quicken LoansThey knew each other and had worked with each other in the past
The last issue I had was during closing, my real estate agent left on a trip to New York, so during the closing period I did not hear from David not even once and his assistant was having a hard time reaching him for important matters related to the closingIt was added stress, when he got back he was supposed to pickup the keys and do a final walkthrough of the homeI was asked to do it myself, and at the end I was not able to do a final walkthrough and had to sign without looking at the propertyYour buying your home without making sure all the repairs were done, the property had no additional issues, it was awful
I was harassed over text message by the Quicken Loans loan officer, texting me late at night asking me not to get him in trouble, blaming someone else for his screw-ups, he even offered to pay for the extra days of rent I would have to pay for causing a delay in the closing date from his own personal money, which freaked me out since this is nothing personal
I am sure David must be great for big homes, he is friendly and it seems like he knows his stuff, but for first time buyers or people looking for something that will not bring him huge commissions, I would not recommend him
I am still waiting for some paperwork he said he would bring three days after closing and it’s been almost a month since I’ve been at my new place and he still has not delivered it, not very professional
I was very impressed of how my application was handledEverybody was so helpfulI would definitely recommend Quicken Loans to my family and friends
Quicken loans were greatThey were very professional and easy to work withOur refinance only took a couple of weeks from start to finish
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
Awsome, everything went smooth was always kept up to date along the processWill recomend top notch service
One of the best experiences I have had in financing a homewould recommend them to anyone very accurate and professional company
I got a mortgage estimate from Quicken Loans, and then found a better quote through a local lender I've told them I found someone else repeatedly, but over a month later they are still calling me daily, and won't stop