I was very pleased with Quicken Loans from the outset through to completion e-mails were answered quickly and any concerns I had were clearly addressed I was amazed how quickly my refinance was brought to a close - three weeks! I am happy to recommend Quicken Loans to other potential clientsThe various Quicken Loans employees I came in contact with were always extremely helpful
Having to deal with a different person or department of the company each week is a bit muchIt would have been much better to have one person rather then a bunch calling you to get info
Overall we had a positive experience refinancing our home with quicken loansThey make it a very easy and smooth processTwo out of the three people we dealt with were very professional, knowledgeable, and polite The one person we felt lacked customer service was knowledgeable, however spoke in a manner that was degrading and rudeWith that being said, we would recommend using quicken loans to others
It was great working with the quicken teamYou get bounced around a little while the process changes but it’s to be expected and everyone was a pleasure to work with and we’re very easy to contact and get assistance with any issues
I have no complaints except for the fact that I have to deal with numerous of agents during this process Not only that, but the time frame that took to complete my application
The process was simple, streamlined, efficient, and the QL team kept in regular communication with me with updates and any needed items that required my input Each employee I spoke with was extremely professional and the gentleman who came to our house to do the closing was awesome (MrMinor)
I have already recommended QL to my co-workers!
We used QuickenLoan to refianance our homeThe whole process was amazingly smooth! Quicken really has the whole process down to an artTheir website is amazing and simple to useOur Loan Processor was VERY friendly and 'on the spot' with answers to our questionsWe only had to talk on the phone twice and closing was done at our HOME! Quicken has a customer for life with our family! Highly recommended!
There was nothing quick about quicken loans The person who was suppose to be assisting me could never be contacted or was never in Every time I called it went straight to voicemail
Rocket mortgage was the best mortgage experience I've ever had & we're "old timers"Excellent customer service throughout the process, very quick to respondThey had answers before I knew the questionMost of the details & paperwork handled through email on my timeline but always a real person available & knowledgeable when I needed As a senior citizen I was wary but the entire process went just the way they explained that it would I'm so glad I stepped outside my comfort zone!
We just completed our home refinance and we had a great experience The staff was very helpful and made the process very easy We loved the fact that they always answered our questions and were very quick to respond
Quickenloans handled our account with the easiest of effort to make things the best for usThey were good working with usEverything was handled quickly and in a timely manner
Getting a mortgage is a big deal and can be extremely overwhelmingBut the entire team we worked with made it as painless as possibleWe had a few high stress points but in the end solutions were found and everything was overcomeI can’t say enough good things about the quicken loans teamThank you again! Definitely will use them In the future!
We had an excellent experience with Quicken LoansIt was easy and fastAny questions or concerns were promptly addressed
We had a pleasant experience with the quicken loan repShe was very nice and helpful
I was very pleased with Quicken Loans from the outset through to completion e-mails were answered quickly and any concerns I had were clearly addressed I was amazed how quickly my refinance was brought to a close - three weeks! I am happy to recommend Quicken Loans to other potential clientsThe various Quicken Loans employees I came in contact with were always extremely helpful
I had a pretty painless experience getting my loan done thru QuickenI would do it again
Having to deal with a different person or department of the company each week is a bit muchIt would have been much better to have one person rather then a bunch calling you to get info
Quicken loan process was Professional, Pleasant and TimelyI would without a doubt use them againBut I would shop for better pricing
Very Professional, fast working and closed in days
Overall we had a positive experience refinancing our home with quicken loansThey make it a very easy and smooth processTwo out of the three people we dealt with were very professional, knowledgeable, and polite The one person we felt lacked customer service was knowledgeable, however spoke in a manner that was degrading and rudeWith that being said, we would recommend using quicken loans to others
It was great working with the quicken teamYou get bounced around a little while the process changes but it’s to be expected and everyone was a pleasure to work with and we’re very easy to contact and get assistance with any issues
I have no complaints except for the fact that I have to deal with numerous of agents during this process Not only that, but the time frame that took to complete my application
Quicken Loans, Inc
The process was simple, streamlined, efficient, and the QL team kept in regular communication with me with updates and any needed items that required my input Each employee I spoke with was extremely professional and the gentleman who came to our house to do the closing was awesome (MrMinor)
I have already recommended QL to my co-workers!
We used QuickenLoan to refianance our homeThe whole process was amazingly smooth! Quicken really has the whole process down to an artTheir website is amazing and simple to useOur Loan Processor was VERY friendly and 'on the spot' with answers to our questionsWe only had to talk on the phone twice and closing was done at our HOME! Quicken has a customer for life with our family! Highly recommended!
There was nothing quick about quicken loans The person who was suppose to be assisting me could never be contacted or was never in Every time I called it went straight to voicemail
Rocket mortgage was the best mortgage experience I've ever had & we're "old timers"Excellent customer service throughout the process, very quick to respondThey had answers before I knew the questionMost of the details & paperwork handled through email on my timeline but always a real person available & knowledgeable when I needed As a senior citizen I was wary but the entire process went just the way they explained that it would I'm so glad I stepped outside my comfort zone!
We just completed our home refinance and we had a great experience The staff was very helpful and made the process very easy We loved the fact that they always answered our questions and were very quick to respond
no complaints
Quickenloans handled our account with the easiest of effort to make things the best for usThey were good working with usEverything was handled quickly and in a timely manner
The entire process went smoothIt was very easy and convenient to do everything thru the MYQL site
Getting a mortgage is a big deal and can be extremely overwhelmingBut the entire team we worked with made it as painless as possibleWe had a few high stress points but in the end solutions were found and everything was overcomeI can’t say enough good things about the quicken loans teamThank you again! Definitely will use them In the future!