Jon Wozniac approved me for a mortgage I looked for a house for several months and was about to put in an offer The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time It was a good thing I didn't put in an offer and I could have lost several thousands of dollars Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by other mortgage people that it has been a requirement for a long time I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake
Best experience not only with mortgage/refinance company but with any business I have ever hadHaving been in customer service industry management, I can tell you that the JD Power awards are justified and I highly recommend Quicken Loans to anyone and everyone
The lone process was quick & professional I only have one complaintThey pulled my CREDIT REPORT times, which isn't good for your score I would use them again
I had been paying on my current mortgage every month and on time for nearly twenty years and they still turned me down for a re-fiI would not recommend Quicken loans to anyone
Quicken Loans was efficient and responsive through out the entire experienceThey never asked for the same thing twice, nor did they ask for explanations on items not necessaryWe closed on time, with a great rateThe whole process was simple, I could not have asked for better service
I would highly recommend QLAfter spending frustrating days with Chase Morgage trying to refinance a home equity loan from Chase, I switched to QLThey were very professional, documents were only asked for once, it was easy to review where you were in process of loanAll questions were answered in hoursThe loan complete in days
From beginning to end was an easy, amazing, positive processIt took days from my first phone call about refinancing possibilities to the day the lawyer came to my kitchen table to sign the final papers Wow!
I had an excellent experience with Quicken LoansIt is the first time I handled such a complicated transaction electronically and everything went very smoothly thanks to the professional people at Quicken I dealt withThey were very attentive, helpful and speedy in their responses to my questions and issuesI highly recommend them
Quicken Loans was very helpful and easy to use Appreciated the online site, which made it easy to keep up to date and submit paperwork while in the middle of relocation and different working hours
Over all the experience with Quicken Loans was a good one for meIt was just a simple refinance The only thing is the loan officers should have been able to explain a F H A loan, and they didn't do a very good job with that At least that I could grasp until the closing then I got it They were giving me a good deal on closing costs because the cost of Mortgage Insurance with FHA was so high If this had been explained better at the start I probably would have chose a different type of loan, or gone with a different company If Quicken follows through with helping to refinance again after we've again reached 20% equity as stated, I will be satisfied Everything else was done well I will give a positive review overall
My experience with Quicken Loans went very smoothlyThey worked with all the way through the processI appreciated the way they explained everything and was available to answer all of my questionsThe process was QuickEveryone I worked with was very professional through out the entire processI will definitely recommend Quicken Loan to all my friends
Poor communication delayed our closing by a day We weren't informed of this change until the day before That's very frustrating when you've pre-schedule other activities (movers, cable, alarm installation) around the scheduled close date
They really did everything they had to do to get me my house and I couldn't thank them enough! Thank you Blaine, will, Stephen Melanie and everyone else who made it all possible! It was a long process and sometimes nerve wrecking but we all hung in there and got me my house
I had a great experience with quicken loans, they are super fast, helpful, and was a pleasure to get a loan with them
Jon Wozniac approved me for a mortgage I looked for a house for several months and was about to put in an offer The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time It was a good thing I didn't put in an offer and I could have lost several thousands of dollars Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by other mortgage people that it has been a requirement for a long time I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake
Best experience not only with mortgage/refinance company but with any business I have ever hadHaving been in customer service industry management, I can tell you that the JD Power awards are justified and I highly recommend Quicken Loans to anyone and everyone
The lone process was quick & professional I only have one complaintThey pulled my CREDIT REPORT times, which isn't good for your score I would use them again
I had been paying on my current mortgage every month and on time for nearly twenty years and they still turned me down for a re-fiI would not recommend Quicken loans to anyone
They all were very helpful
Quicken Loans was efficient and responsive through out the entire experienceThey never asked for the same thing twice, nor did they ask for explanations on items not necessaryWe closed on time, with a great rateThe whole process was simple, I could not have asked for better service
I would highly recommend QLAfter spending frustrating days with Chase Morgage trying to refinance a home equity loan from Chase, I switched to QLThey were very professional, documents were only asked for once, it was easy to review where you were in process of loanAll questions were answered in hoursThe loan complete in days
From beginning to end was an easy, amazing, positive processIt took days from my first phone call about refinancing possibilities to the day the lawyer came to my kitchen table to sign the final papers Wow!
Great experience Very responsive to questions Impressed with the weekly check- in
I had an excellent experience with Quicken LoansIt is the first time I handled such a complicated transaction electronically and everything went very smoothly thanks to the professional people at Quicken I dealt withThey were very attentive, helpful and speedy in their responses to my questions and issuesI highly recommend them
Quicken Loans was very helpful and easy to use Appreciated the online site, which made it easy to keep up to date and submit paperwork while in the middle of relocation and different working hours
FastHassle free experienceEasy user friendly accessProfessionalWill highly recommend to othersThank you!!!
Great experience would recommend Quicken Loans Rocket mortgage program, outstanding customer service
Over all the experience with Quicken Loans was a good one for meIt was just a simple refinance The only thing is the loan officers should have been able to explain a F H A loan, and they didn't do a very good job with that At least that I could grasp until the closing then I got it They were giving me a good deal on closing costs because the cost of Mortgage Insurance with FHA was so high If this had been explained better at the start I probably would have chose a different type of loan, or gone with a different company If Quicken follows through with helping to refinance again after we've again reached 20% equity as stated, I will be satisfied Everything else was done well I will give a positive review overall
My experience with Quicken Loans went very smoothlyThey worked with all the way through the processI appreciated the way they explained everything and was available to answer all of my questionsThe process was QuickEveryone I worked with was very professional through out the entire processI will definitely recommend Quicken Loan to all my friends
Very satisfied with the service we received from Quicken Loans for our home refiVery professional, very fast
Poor communication delayed our closing by a day We weren't informed of this change until the day before That's very frustrating when you've pre-schedule other activities (movers, cable, alarm installation) around the scheduled close date
They really did everything they had to do to get me my house and I couldn't thank them enough! Thank you Blaine, will, Stephen Melanie and everyone else who made it all possible! It was a long process and sometimes nerve wrecking but we all hung in there and got me my house
This was a very positive experience from beginning to endThank you Michael and Anthony