They worked very hard and kept me updated on the entire process They were very up front on the fees and completed my refinance in a timely manner I would use Quicken loans again Great company
They really did everything they had to do to get me my house and I couldn't thank them enough! Thank you Blaine, will, Stephen Melanie and everyone else who made it all possible! It was a long process and sometimes nerve wrecking but we all hung in there and got me my house
I have been A customer of Q/L for about yearsIn spite of the fact that set up payments on "auto with draw from my checking, and had funds to cover the payment 100% of the time, I felt like I was treated like a "dead beat" by Q/L when I applied for a refinance to consolidate our home improvement, a few credit cards, and the balance of our mortgage
My new mortgage totals about $100,Our house was valued at between $300,and 400,
I have never experienced such a horrible companyQuicken Loans promised a refinance rate and feesThree months later came up with all kinds of reasons the loan would not work after they kept changing the loan fees and I would not agreeA complete waste of time
First-time home buyers hereBegan working with Quicken to get pre-approved and was assigned to Jake Lawrence, who was awesome and explained the process very wellOnly one hiccup working with Jake and that was when we needed an answer to a question quickly only to find out he went on vacation or sick leave for a few daysWe got help from someone else in the meantimeThen, without any real explanation we were suddenly assigned to another representative, Portia MatthewsPortia was friendly and very understanding of our lack of home-buying knowledgeShe took her time answering any question we had, either by phone or emailOne negative piece of feedback I have is when getting closer to closing time, things got a little bumpy with the sellers and schedulingMy realtor blamed Quicken for lack of communication and Quicken blamed my realtorThere was a point in time where I, the buyer, was the middleman between the two and it was very frustratingI wish the two parties had been able to make me feel more secure during the buying process, rather than more anxious than I already wasBut in the end, I look at it as a learning experience and I am happy with the final outcomeI got a home I love at an amazing interest rateQuicken's app MyQL made everything much smoother and the payment options for monthly payments are a breeze
We were very impressed with the Quicken Loan TeamThey followed through with everything from application to closing, and kept in touch throughout the processWe are very happy, and will definitely suggest them to family and friendsThanks Quicken Loans!
The process of refinancing was very quick and easyAll of our documents were uploaded online and we were kept in the loop all the timeIf we had any questions we knew who to contact and received answers very quicklyVery satisfied with the process
I had a very favorable experience with Quicken loansI was able to work on my loan using advanced technology making the process expedient on a variety of levelsI could access assistance easily through chat and text messaging, as well as messaging at the websiteIt was easy to upload documents, and the company provided educational documents throughout the processI felt my situation was a more difficult one but my loan officer made sure I was secure and eligible for the loan I acquiredThe loan officer was extremely patient, understanding and efficientEveryone I worked with was friendly and accessibleI am very pleased with the outcome of my experience with Quicken, and would highly recommend their services
Throughout the entire mortgage process I had nothing but amazing service from the team at QuickenThey made my experience easy and stress freeThe team provided top not communication and kept me up to date throughout the whole processAs my loan moved through the departments I never felt like I was just another customerEach new employee that I talked to, knew my case, had answers to my questions and provided the same level of expertise as the previous personI would highly recommend Quicken
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
Quicken Loans was the most positive and professional company I have ever dealt withMy experience with them was simply awesomeA group of extremely dedicated people that simply did a great job for me
I was skeptical at first to finance or in my case, refinance my home solely online and not in person at my credit union or competing bank Having said that, once I began discussing my refinancing needs with my Mortgage Banker Alex, my confidence immediately grew, and my pre-conceived notions of online mortgage lenders faded In addition, everything is paperless and done online I work in IT and am very critical of website UX design and can tell you the Quicken Loans site is THE best online self-service website I've used to date So fear not computer-novices! It's simple, clean, and easy to find what you are looking for Best of all, I never had to leave my home, from start to closing! I highly recommend anyone looking finance or refinance their home, to consider Quicken Loans
They worked very hard and kept me updated on the entire process They were very up front on the fees and completed my refinance in a timely manner I would use Quicken loans again Great company
They really did everything they had to do to get me my house and I couldn't thank them enough! Thank you Blaine, will, Stephen Melanie and everyone else who made it all possible! It was a long process and sometimes nerve wrecking but we all hung in there and got me my house
Working with all areas of Quicken loans was easy, transparent and fast
I have been A customer of Q/L for about yearsIn spite of the fact that set up payments on "auto with draw from my checking, and had funds to cover the payment 100% of the time, I felt like I was treated like a "dead beat" by Q/L when I applied for a refinance to consolidate our home improvement, a few credit cards, and the balance of our mortgage
My new mortgage totals about $100,Our house was valued at between $300,and 400,
I have never experienced such a horrible companyQuicken Loans promised a refinance rate and feesThree months later came up with all kinds of reasons the loan would not work after they kept changing the loan fees and I would not agreeA complete waste of time
People are great and quick to respondI had a great experience!
Quicken Loans is fantastic! Great refi experience
Quick and easyWe worked with great realtor and she explained every step in this stressful process
First-time home buyers hereBegan working with Quicken to get pre-approved and was assigned to Jake Lawrence, who was awesome and explained the process very wellOnly one hiccup working with Jake and that was when we needed an answer to a question quickly only to find out he went on vacation or sick leave for a few daysWe got help from someone else in the meantimeThen, without any real explanation we were suddenly assigned to another representative, Portia MatthewsPortia was friendly and very understanding of our lack of home-buying knowledgeShe took her time answering any question we had, either by phone or emailOne negative piece of feedback I have is when getting closer to closing time, things got a little bumpy with the sellers and schedulingMy realtor blamed Quicken for lack of communication and Quicken blamed my realtorThere was a point in time where I, the buyer, was the middleman between the two and it was very frustratingI wish the two parties had been able to make me feel more secure during the buying process, rather than more anxious than I already wasBut in the end, I look at it as a learning experience and I am happy with the final outcomeI got a home I love at an amazing interest rateQuicken's app MyQL made everything much smoother and the payment options for monthly payments are a breeze
We were very impressed with the Quicken Loan TeamThey followed through with everything from application to closing, and kept in touch throughout the processWe are very happy, and will definitely suggest them to family and friendsThanks Quicken Loans!
The process of refinancing was very quick and easyAll of our documents were uploaded online and we were kept in the loop all the timeIf we had any questions we knew who to contact and received answers very quicklyVery satisfied with the process
It was fairly quickly and easy process
I had a very favorable experience with Quicken loansI was able to work on my loan using advanced technology making the process expedient on a variety of levelsI could access assistance easily through chat and text messaging, as well as messaging at the websiteIt was easy to upload documents, and the company provided educational documents throughout the processI felt my situation was a more difficult one but my loan officer made sure I was secure and eligible for the loan I acquiredThe loan officer was extremely patient, understanding and efficientEveryone I worked with was friendly and accessibleI am very pleased with the outcome of my experience with Quicken, and would highly recommend their services
Throughout the entire mortgage process I had nothing but amazing service from the team at QuickenThey made my experience easy and stress freeThe team provided top not communication and kept me up to date throughout the whole processAs my loan moved through the departments I never felt like I was just another customerEach new employee that I talked to, knew my case, had answers to my questions and provided the same level of expertise as the previous personI would highly recommend Quicken
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
The people was very friendly and professionalThey kept the process very simple
Quicken Loans was the most positive and professional company I have ever dealt withMy experience with them was simply awesomeA group of extremely dedicated people that simply did a great job for me
I was skeptical at first to finance or in my case, refinance my home solely online and not in person at my credit union or competing bank Having said that, once I began discussing my refinancing needs with my Mortgage Banker Alex, my confidence immediately grew, and my pre-conceived notions of online mortgage lenders faded In addition, everything is paperless and done online I work in IT and am very critical of website UX design and can tell you the Quicken Loans site is THE best online self-service website I've used to date So fear not computer-novices! It's simple, clean, and easy to find what you are looking for Best of all, I never had to leave my home, from start to closing! I highly recommend anyone looking finance or refinance their home, to consider Quicken Loans
this was a smooth transaction...I had constant contact with them...it was easy and hassle free