Amazing service and attentionQuicken Loans went above and beyond to help get me out of a bad relationship with Wells FargoThey exhausted every possible avenue to get me a great home mortgage
Everyone that we dealt with at Quicken loans were very knowledgeable, very helpful & answered all our questionsI would definitely recommend them to friends or Family
Quicken was great and it was easy I worked with them online with myQL and never had to leave the house It was a refinance and it was a little more difficult because I am a small business owner, so needed to supply two years of tax returns, but they made it easy Took days from start to finish and the money was directly wired into my accountEveryone was friendly and helpful I most certainly would recommend them and doing everything with myql and working with them through email and phone, everything was documented and I always had easy referral to it If I had any questions I could ask them on myql online and they would answer and/or I could email them and get a quick replyI loved it!! Great experience and it was QUICK!
We were using Quicken for our existing home loan as well, so wanted to stay with them with our new home purchase when we were asked to relocateI have to say the experience was greatI thought it would be harder to close one and immediately start a new, but the people at Quicken took care of everything and it went very smooth and we were able to close on the new house on time
I have been dealing with Quicken Loans over the past to years, and can say that each time I have dealt with them, the experience has been the sameThey are in my opinion the best mortgage loan company on planet EarthProfessional, thorough, and honest are just a few adjectives I can use to describe their business practiceTaking care of the customer seems to be their number one priority at all timesMy interaction with these fine ladies and gentlemen has truly been a rewarding experienceFrom start to finish, a five star performanceThey have gained a customer for life
I had wonderful experience with the entire Quicken Loan teamEverything went smoothly and my closing occurred within the expected time I loved their email system alerts/platform which keep syou updated on the progress of the loan and tells you what items you need to submit I have never seen a system to compare with this in ease of use I highly recommend Quicken Loans
We have used Quick and Loan previously and loved how fast the loan was completed, so we decided to use them again for our second loan.QL used online paper work with a few pages to scan or fax making it quick and easy to complete the loan documents smoothlyThe loan was done in less then days and we could not be happier with the great serviceThank you QL for a fabulous experience
My loan officer Tawanna Cartwright was great, I went with a fha loan, they are a little picky, the home has to be in near perfect shape,which was better for me.and it took a little more time due to peeling paint on a side entry door on the garage,and a energy efficient barrier to be pulled down and re installed for pictures to be taken by the second appraiser, which is why it took a little more time waiting for them to come back out to the home, but other than that it went pretty smooth with everything like documents and paperwork being done with my laptop and scanner/printer it was pretty easy
Dealing with Quicken Loans was the best experience to have doing a refinance
Tamika and Angelia were a pleasure they were both very experience and extremely helpful.Always available when I had any questions.This whole process was a breeze.Would strongly recommend this company
Quicken Loans (QL) responsiveness is impressiveI entered something online and was immediately contactedI decided to go with QL after checking with my current lender for a RefiThe process was quick and my only concern was the amount of emails and texts and calls I was getting whenever QL needed something - it was overkill and at times annoyingMy only complaint - I had to do a split closing due to my spouse being temporarily out of stateI was informed about a $fee for the split closing late in the gameThe fee to me was a nuisance fee QL should absorb given the amount of interest I will eventually pay to them
Refinancing my home was an easy processEveryone was helpful, professional & responsiveVery customer focused! I liked using the myql websiteClosing couldn't have been easierThank you Quicken!
Submitted application at the end of January and was told everything looked good, qualified to refinance loan After weeks of submitting documents and getting a bad appraisal was told would have to withdraw my application because debt to income ratio was too high, even though they refused to use all of my income, received a bad appraisal and submitted several comparables to show the appraisal was incorrect Will never do business with the company again Currently have our mortgage with them and wanted to refinance to use the equity Will not recommend and will be looking to move our mortgage ASAP!
It was very impressive of how easy and fast to have our mortgage refinancedThank you for helping us, as we were turned away from many financial institutions
I am very happy with Quicken Loans
Absolutely horrid experienceNot time but timesI do not recommend this company to ANYONEI do not feel like the "senior specialist" was going to make a difference at allHe supposedly got the "higher ups" involved with my situation, and it did NOTHING for me or my familyMy first experience I lost a pretty penny to these people And that was about years agoMy family decided it was time to try again so I was looking online and of course quicken loans were the first to callI told the representative that they were LAST on my list of options because of the disappointment I have received the first time aroundThe representative assured me that I was in great hands and how he was going to make sure that he was going to take care of me this time around He explained how he was also part of the quality assurance team and was delighted when I told him my complaintsHe assured he would do all he could to help meI fell for itI gave him all the information he neededHe was calling me back and forth all day and he said he got his director involved and he was going over a wonderful option that was very appealing to the earHe runs through the numbers and he calls me back the next day stating he was unable to help me because of debt to incomeThat's not why I'm upset though I understand thatMy point is DO NOT RUN YOUR MOUTH INTO MY EAR WITH SWEET LIES just to get what you want from meIt was a real let downI will NEVER go through this company againThere will not be a 3rd time of heartache and disappointment
The most customer centric direct lender I’ve worked withTheir people really care and work very hard to get everything approvedEveryone I worked with explained things thoroughly and made sure I had no questionsFrom application to approval in record time!
Quicken promised to roll my mortgage and line of credit into mortgage and remove the PMI, our appraisal didn’t come back favorable ($20,less than months prior) CONVENIENTLY that changed the pricing of closing which would have costed more than our PMI would have over the next years!Like I wouldn’t “notice” $8,closing costsDO NOT GET INVOLVED WITH QUICKEN
Amazing service and attentionQuicken Loans went above and beyond to help get me out of a bad relationship with Wells FargoThey exhausted every possible avenue to get me a great home mortgage
Everyone that we dealt with at Quicken loans were very knowledgeable, very helpful & answered all our questionsI would definitely recommend them to friends or Family
Quicken was great and it was easy I worked with them online with myQL and never had to leave the house It was a refinance and it was a little more difficult because I am a small business owner, so needed to supply two years of tax returns, but they made it easy Took days from start to finish and the money was directly wired into my accountEveryone was friendly and helpful I most certainly would recommend them and doing everything with myql and working with them through email and phone, everything was documented and I always had easy referral to it If I had any questions I could ask them on myql online and they would answer and/or I could email them and get a quick replyI loved it!! Great experience and it was QUICK!
Quicken loans did a fantastic job getting me a mortgage I am very impressed with the entire experience
We were using Quicken for our existing home loan as well, so wanted to stay with them with our new home purchase when we were asked to relocateI have to say the experience was greatI thought it would be harder to close one and immediately start a new, but the people at Quicken took care of everything and it went very smooth and we were able to close on the new house on time
I have been dealing with Quicken Loans over the past to years, and can say that each time I have dealt with them, the experience has been the sameThey are in my opinion the best mortgage loan company on planet EarthProfessional, thorough, and honest are just a few adjectives I can use to describe their business practiceTaking care of the customer seems to be their number one priority at all timesMy interaction with these fine ladies and gentlemen has truly been a rewarding experienceFrom start to finish, a five star performanceThey have gained a customer for life
I had wonderful experience with the entire Quicken Loan teamEverything went smoothly and my closing occurred within the expected time I loved their email system alerts/platform which keep syou updated on the progress of the loan and tells you what items you need to submit I have never seen a system to compare with this in ease of use I highly recommend Quicken Loans
We have used Quick and Loan previously and loved how fast the loan was completed, so we decided to use them again for our second loan.QL used online paper work with a few pages to scan or fax making it quick and easy to complete the loan documents smoothlyThe loan was done in less then days and we could not be happier with the great serviceThank you QL for a fabulous experience
My loan officer Tawanna Cartwright was great, I went with a fha loan, they are a little picky, the home has to be in near perfect shape,which was better for me.and it took a little more time due to peeling paint on a side entry door on the garage,and a energy efficient barrier to be pulled down and re installed for pictures to be taken by the second appraiser, which is why it took a little more time waiting for them to come back out to the home, but other than that it went pretty smooth with everything like documents and paperwork being done with my laptop and scanner/printer it was pretty easy
My experience was amazing and stressful at the same timeEveryone was very helpful throughout the entire processThanks Quicken LoansPosted
Dealing with Quicken Loans was the best experience to have doing a refinance
Tamika and Angelia were a pleasure they were both very experience and extremely helpful.Always available when I had any questions.This whole process was a breeze.Would strongly recommend this company
Excellent service from the start and still ongoingAlways very responsive and proactiveThese guys are great to do business with!
Quicken Loans (QL) responsiveness is impressiveI entered something online and was immediately contactedI decided to go with QL after checking with my current lender for a RefiThe process was quick and my only concern was the amount of emails and texts and calls I was getting whenever QL needed something - it was overkill and at times annoyingMy only complaint - I had to do a split closing due to my spouse being temporarily out of stateI was informed about a $fee for the split closing late in the gameThe fee to me was a nuisance fee QL should absorb given the amount of interest I will eventually pay to them
Refinancing my home was an easy processEveryone was helpful, professional & responsiveVery customer focused! I liked using the myql websiteClosing couldn't have been easierThank you Quicken!
Submitted application at the end of January and was told everything looked good, qualified to refinance loan After weeks of submitting documents and getting a bad appraisal was told would have to withdraw my application because debt to income ratio was too high, even though they refused to use all of my income, received a bad appraisal and submitted several comparables to show the appraisal was incorrect Will never do business with the company again Currently have our mortgage with them and wanted to refinance to use the equity Will not recommend and will be looking to move our mortgage ASAP!
It was very impressive of how easy and fast to have our mortgage refinancedThank you for helping us, as we were turned away from many financial institutions
I am very happy with Quicken Loans
Absolutely horrid experienceNot time but timesI do not recommend this company to ANYONEI do not feel like the "senior specialist" was going to make a difference at allHe supposedly got the "higher ups" involved with my situation, and it did NOTHING for me or my familyMy first experience I lost a pretty penny to these people And that was about years agoMy family decided it was time to try again so I was looking online and of course quicken loans were the first to callI told the representative that they were LAST on my list of options because of the disappointment I have received the first time aroundThe representative assured me that I was in great hands and how he was going to make sure that he was going to take care of me this time around He explained how he was also part of the quality assurance team and was delighted when I told him my complaintsHe assured he would do all he could to help meI fell for itI gave him all the information he neededHe was calling me back and forth all day and he said he got his director involved and he was going over a wonderful option that was very appealing to the earHe runs through the numbers and he calls me back the next day stating he was unable to help me because of debt to incomeThat's not why I'm upset though I understand thatMy point is DO NOT RUN YOUR MOUTH INTO MY EAR WITH SWEET LIES just to get what you want from meIt was a real let downI will NEVER go through this company againThere will not be a 3rd time of heartache and disappointment
The most customer centric direct lender I’ve worked withTheir people really care and work very hard to get everything approvedEveryone I worked with explained things thoroughly and made sure I had no questionsFrom application to approval in record time!
Quicken promised to roll my mortgage and line of credit into mortgage and remove the PMI, our appraisal didn’t come back favorable ($20,less than months prior) CONVENIENTLY that changed the pricing of closing which would have costed more than our PMI would have over the next years!Like I wouldn’t “notice” $8,closing costsDO NOT GET INVOLVED WITH QUICKEN
We had a great experience with QLThe staff is quick to answer questions and resolve problems