The representatives were polite and very early in the process proactively reached out to gain my businessThe use of the QL app was helpful to sign and submit documents as I travel often
My experience would have been improved with clear and concise communication (i.e stating that submitting my tax return would expedite the process and later following up with requesting 4506-T to be signed which I had to sign several times due to by QL rep)What prevented me from signing 4506-T from the beginning? Additionally, timely follow up would have made the loan process less frustratingAfter submitting information there would be an approximate week delay if changes/updates were required vs frequent and consistent calls to gain my businessLast as my loan began to proceed forward there was inconsistency between representatives on statusOne representative would state a particular document was sufficient and a different representative would inform me what I originally submitted was not sufficientI would have to resubmit more supporting documentation
Efficient, positive and professionalThe team at Quicken Loans took great care of us and made our first home a realityThank you Quicken
Cottonwood, Arizona
Everything with Quicken Loans from the initial contact through closing was efficient, courteous, and easyEveryone we dealt with (Trevor Tuller and Leslie Jackson) to the notary public at closing were very professional, courteous and knowledgeableI will recommend Quicken Loans to everyone
I was close to closing with Quicken LoansWhat a waste of my money ($300) on the appraisal and timeDisappointed with Quicken Loans on not even trying to match or beat the competitionIn addition, Quicken Loans is a preferred lender from my employer without any incentivesNot a good experienceI asked them to reimburse me the $for the appraisal since they couldn't compete with the competitionI am now proceeding with a different lender that beat Quicken Loans hands downI recommend not to work with Quicken Loans
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
Submitted application at the end of January and was told everything looked good, qualified to refinance loan After weeks of submitting documents and getting a bad appraisal was told would have to withdraw my application because debt to income ratio was too high, even though they refused to use all of my income, received a bad appraisal and submitted several comparables to show the appraisal was incorrect Will never do business with the company again Currently have our mortgage with them and wanted to refinance to use the equity Will not recommend and will be looking to move our mortgage ASAP!
Quicken loans was professional and very easy to work with they always had time to answer any question I had or support me with any issuesI would highly recommend quicken loans and intend to use them again on my next home purchase
Everyone that we dealt with at Quicken loans were very knowledgeable, very helpful & answered all our questionsI would definitely recommend them to friends or Family
I refinanced twice with Quicken Loans after being referred by a friendI was hesitant because I only associated Quicken with TurboTaxHowever they were very well structured and made the refinance process pain freeThey have great underwriters and get the loans approved and completed quicklyI recently refinanced again to remove FHA PMI and reduce my rate and they got me doneI have to admit they dont have the best rates on the market but they do close at exactly what they state
the entire experience was quick and fairly easy.If there was a problem they contacted me within a few minutes of discovering it and we worked together to resolve itStart to finish days to closing
WE just closed with Quicken Loans, it was a long and arduous process due to the nature of Trust we were involved with and a resentful relative, but QL stuck with us until we closedThank you QL team for your resolve and continued support for our wishesWE now own our home and are happy with what you have done for us
I feel the communication is great at firstBut you always get passed to another person and then the communication fails
The representatives were polite and very early in the process proactively reached out to gain my businessThe use of the QL app was helpful to sign and submit documents as I travel often
My experience would have been improved with clear and concise communication (i.e stating that submitting my tax return would expedite the process and later following up with requesting 4506-T to be signed which I had to sign several times due to by QL rep)What prevented me from signing 4506-T from the beginning? Additionally, timely follow up would have made the loan process less frustratingAfter submitting information there would be an approximate week delay if changes/updates were required vs frequent and consistent calls to gain my businessLast as my loan began to proceed forward there was inconsistency between representatives on statusOne representative would state a particular document was sufficient and a different representative would inform me what I originally submitted was not sufficientI would have to resubmit more supporting documentation
Efficient, positive and professionalThe team at Quicken Loans took great care of us and made our first home a realityThank you Quicken
Cottonwood, Arizona
Altogether a very good experience, fast and easy to complete
Everything with Quicken Loans from the initial contact through closing was efficient, courteous, and easyEveryone we dealt with (Trevor Tuller and Leslie Jackson) to the notary public at closing were very professional, courteous and knowledgeableI will recommend Quicken Loans to everyone
You are fastAnd easyto understandJest good to work with
People are great and quick to respondI had a great experience!
I was close to closing with Quicken LoansWhat a waste of my money ($300) on the appraisal and timeDisappointed with Quicken Loans on not even trying to match or beat the competitionIn addition, Quicken Loans is a preferred lender from my employer without any incentivesNot a good experienceI asked them to reimburse me the $for the appraisal since they couldn't compete with the competitionI am now proceeding with a different lender that beat Quicken Loans hands downI recommend not to work with Quicken Loans
Working with all areas of Quicken loans was easy, transparent and fast
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
Very easy process
Excellent customer service Thank you quicken loans
We had a very positive experience in obtaining a mortgage with Quicken Loans Representatives were helpful and responsive Escrow closed on time!
Submitted application at the end of January and was told everything looked good, qualified to refinance loan After weeks of submitting documents and getting a bad appraisal was told would have to withdraw my application because debt to income ratio was too high, even though they refused to use all of my income, received a bad appraisal and submitted several comparables to show the appraisal was incorrect Will never do business with the company again Currently have our mortgage with them and wanted to refinance to use the equity Will not recommend and will be looking to move our mortgage ASAP!
Quicken loans was professional and very easy to work with they always had time to answer any question I had or support me with any issuesI would highly recommend quicken loans and intend to use them again on my next home purchase
Everyone that we dealt with at Quicken loans were very knowledgeable, very helpful & answered all our questionsI would definitely recommend them to friends or Family
I refinanced twice with Quicken Loans after being referred by a friendI was hesitant because I only associated Quicken with TurboTaxHowever they were very well structured and made the refinance process pain freeThey have great underwriters and get the loans approved and completed quicklyI recently refinanced again to remove FHA PMI and reduce my rate and they got me doneI have to admit they dont have the best rates on the market but they do close at exactly what they state
the entire experience was quick and fairly easy.If there was a problem they contacted me within a few minutes of discovering it and we worked together to resolve itStart to finish days to closing
WE just closed with Quicken Loans, it was a long and arduous process due to the nature of Trust we were involved with and a resentful relative, but QL stuck with us until we closedThank you QL team for your resolve and continued support for our wishesWE now own our home and are happy with what you have done for us
Very impressed with entire application and process and complete communication at every point