Quicken Loans was one of the most efficiently executed transactions that I have ever had with a financial institution Their staff was also exceptional customer friendly
We are a very busy family with little time to go through a long refi process, Quickens team made it simple and very short livedIn our opinion they are the only way to goBruce and Joan
Best mortgage experience we've ever had and we have had several mortgages! Thank you for keeping us informed every step of the way and closing our loan quickly!
I want to congratulate Tyler LoveJoy my loan representative for keeping us cool, calm and collected during the processHe was exceptionalWords are not enough to thank him for making our dream of owning a home again real ! Please promote TylerHe is management materialGod bless him and his teamThank youZoe Torres
I would highly recommend Quicken loans to anyone looking to refinance their mortgageI began this process on Feb 29, and the loan was completed on April 6, From beginning to end, the client service personnel were top-notch!
QL was very quick and efficient with regard to the financial evaluation and loan approval processAll the loan professionals we worked with throughout the process were very friendly and responsiveTwo areas of issue: 1) they could be more communicative with EXACTLY the correct format type they need when requesting specific financial documents (i.emy wife and I had to submit our paystubs three different times before we through luck hit the format they wanted and the same situation arose with my 401k info); 2) despite giving full disclosure on all our personal info upfront a technical error with title transfer came up THREE days prior to closing that sent is scrambling for additional paperwork and legal docs for hours straight to make the closing happen on timeMy wife and I agree that this should have been caught and dealt with earlier to prevent all the panic attacks that subsequently occurredLOL
Everyone working at quicken loans was very curtious and very helpful, they was very quick on working on our loan to get it done quickly, the person working with us was very patient and helped us with any questions or problems we had, I recommend that anyone who needs a loan should go to quickens loans, they make the processing easy and quick, I am very pleased with there service
I had a very good experience with Quicken LoansThey were very patient with me on all of the transactions that needed to be done on the computer, I'm not very good doing things on the computerEvery transaction was handled very professionallyI would recommend Quicken Loans to anyone who is considering a new mortgage or refinancing an Old one to consider using Quicken Loans
This is the third time I have refinanced my loan with Quicken The process was very smooth and relative quick Being able to sign most document electronically made the process very easy Electronic communications on the website and emails worked great The only complaint I have, and it is minor, were the after hour and weekend calls to tell me that the process was moving forward and provided no new information and they did not need anything from me at this time (Then why did you call and interrupt my dinner?) I have recommended Quicken to friends and will in the future
Quickens Loans is simply the best from start to finish
They are polite, professional, attentive to you
We received the most pleasant and stress free experience ever
We tell everyone, when you want it done right the 1st time go to
the experts, go to Quicken Loans
Frank & Lorie C
Adkins, TX
Very positive experience All of the people who talked with us were extremely helpful and supportiveWe were very happy with the results of our final refinance numbers
The entire experience was wonderfulWe were treated with respect and dignity which I have not had with other mortgage lendersThank you for thatWe work too hard for our money and time and your company appreciates that
I think at QL most things depend on an individual mortgage bankerThe banker Ryan Vojtush, I have encountered was very disappointing and somewhat shadowFirst, he stated that he would make a soft inquiry into my credit reportThe inquiry he made was a hard oneI did not authorize to make hard inquirySecond, he never answered my direct questions about: a) what kind of loan, b) interest rate; c) the amount of loan and d) the closing costsInstead he was sending some custom texts and emails As a result, I wasted my timeLoan terms were totally unacceptable compared to what I currently haveThe closing cost was ridiculously and unrealistically highI am asking MrScott King to provide more training to your customer service personnel and eliminate the hard inquiry from my credit report
Thank you,
Boris Gorshkov
From the first phone call to the last visit from our underwriter, we were very pleased witht he ease of the whole process All the individuals involved in making this loan happen so quickly, were so helpful and and friendly
Quicken Loans was one of the most efficiently executed transactions that I have ever had with a financial institution Their staff was also exceptional customer friendly
We are a very busy family with little time to go through a long refi process, Quickens team made it simple and very short livedIn our opinion they are the only way to goBruce and Joan
Best mortgage experience we've ever had and we have had several mortgages! Thank you for keeping us informed every step of the way and closing our loan quickly!
Quicken Loan was very patientIt was a very good experience with Quicken Loan
I want to congratulate Tyler LoveJoy my loan representative for keeping us cool, calm and collected during the processHe was exceptionalWords are not enough to thank him for making our dream of owning a home again real ! Please promote TylerHe is management materialGod bless him and his teamThank youZoe Torres
I would highly recommend Quicken loans to anyone looking to refinance their mortgageI began this process on Feb 29, and the loan was completed on April 6, From beginning to end, the client service personnel were top-notch!
QL was very quick and efficient with regard to the financial evaluation and loan approval processAll the loan professionals we worked with throughout the process were very friendly and responsiveTwo areas of issue: 1) they could be more communicative with EXACTLY the correct format type they need when requesting specific financial documents (i.emy wife and I had to submit our paystubs three different times before we through luck hit the format they wanted and the same situation arose with my 401k info); 2) despite giving full disclosure on all our personal info upfront a technical error with title transfer came up THREE days prior to closing that sent is scrambling for additional paperwork and legal docs for hours straight to make the closing happen on timeMy wife and I agree that this should have been caught and dealt with earlier to prevent all the panic attacks that subsequently occurredLOL
Very great experience with my reps at QL
Everyone working at quicken loans was very curtious and very helpful, they was very quick on working on our loan to get it done quickly, the person working with us was very patient and helped us with any questions or problems we had, I recommend that anyone who needs a loan should go to quickens loans, they make the processing easy and quick, I am very pleased with there service
Overall a good experienceMost of the process was done via email, which was convenient for usClosed our loan fairly quickly and without any problems
We've bought several houses and this experience was absolutely painlessSO EASY!!!
I would recommend any time to anyone looking for a loan with youGreat service and help anytime I calledLoan was made painless
Great to work withEverything went smooth ??
I had a very good experience with Quicken LoansThey were very patient with me on all of the transactions that needed to be done on the computer, I'm not very good doing things on the computerEvery transaction was handled very professionallyI would recommend Quicken Loans to anyone who is considering a new mortgage or refinancing an Old one to consider using Quicken Loans
This is the third time I have refinanced my loan with Quicken The process was very smooth and relative quick Being able to sign most document electronically made the process very easy Electronic communications on the website and emails worked great The only complaint I have, and it is minor, were the after hour and weekend calls to tell me that the process was moving forward and provided no new information and they did not need anything from me at this time (Then why did you call and interrupt my dinner?) I have recommended Quicken to friends and will in the future
Quickens Loans is simply the best from start to finish
They are polite, professional, attentive to you
We received the most pleasant and stress free experience ever
We tell everyone, when you want it done right the 1st time go to
the experts, go to Quicken Loans
Frank & Lorie C
Adkins, TX
Very positive experience All of the people who talked with us were extremely helpful and supportiveWe were very happy with the results of our final refinance numbers
The entire experience was wonderfulWe were treated with respect and dignity which I have not had with other mortgage lendersThank you for thatWe work too hard for our money and time and your company appreciates that
I think at QL most things depend on an individual mortgage bankerThe banker Ryan Vojtush, I have encountered was very disappointing and somewhat shadowFirst, he stated that he would make a soft inquiry into my credit reportThe inquiry he made was a hard oneI did not authorize to make hard inquirySecond, he never answered my direct questions about: a) what kind of loan, b) interest rate; c) the amount of loan and d) the closing costsInstead he was sending some custom texts and emails As a result, I wasted my timeLoan terms were totally unacceptable compared to what I currently haveThe closing cost was ridiculously and unrealistically highI am asking MrScott King to provide more training to your customer service personnel and eliminate the hard inquiry from my credit report
Thank you,
Boris Gorshkov
From the first phone call to the last visit from our underwriter, we were very pleased witht he ease of the whole process All the individuals involved in making this loan happen so quickly, were so helpful and and friendly