Been house buying and refinancing for over years by far this was the easiest and fastest transaction we have ever had! Will recommend to our friends and family!
Best mortgage experience we've ever had and we have had several mortgages! Thank you for keeping us informed every step of the way and closing our loan quickly!
Communication could have been a little better and less people involved in the process but even with a few hiccups our cash out refinance loan closed on time
I have been with this mortgage company for yearsThey contacted me to refinance and were very pushy on getting it done now now nowWe did decide to go aheadHad an appraisal done which was assigned by them-John MartellHis appraisal came in about $less than anticipatedWas actually $5k less than the one in 2014, though we had done some updatingI contacted him and he said he felt bad for us and would re-look at the appraisal if Quicken would allow itThe first person I contacted about this was Boyd Adams, the client care specialist appointed to meHe almost immediately said they would not have him take a look at the loanThen I contacted Yale Rosen , the banker, who said Boyd should not even be involved with that process and is not licensed to to soLong story short, submitted a dispute, heard nothing for quite some time, then was contacted by Michael in the department where disputes are handledHe was very rude, would not even have the appraiser take another lookso, I MOVED MY LOAN TO JG WENTWORTH and am so happy! The appraiser just came to my house and appraised my home at $38,more than MartellHow?? I cleaned my house and staged it as if to sell it, and invested $in my backyard and had the home painted...ALL THINGS THAT SHOULDN'T REALLY MAKE A HUGE DIFFERENCEGoodbye Quicken!
Absolutely horrid experienceNot time but timesI do not recommend this company to ANYONEI do not feel like the "senior specialist" was going to make a difference at allHe supposedly got the "higher ups" involved with my situation, and it did NOTHING for me or my familyMy first experience I lost a pretty penny to these people And that was about years agoMy family decided it was time to try again so I was looking online and of course quicken loans were the first to callI told the representative that they were LAST on my list of options because of the disappointment I have received the first time aroundThe representative assured me that I was in great hands and how he was going to make sure that he was going to take care of me this time around He explained how he was also part of the quality assurance team and was delighted when I told him my complaintsHe assured he would do all he could to help meI fell for itI gave him all the information he neededHe was calling me back and forth all day and he said he got his director involved and he was going over a wonderful option that was very appealing to the earHe runs through the numbers and he calls me back the next day stating he was unable to help me because of debt to incomeThat's not why I'm upset though I understand thatMy point is DO NOT RUN YOUR MOUTH INTO MY EAR WITH SWEET LIES just to get what you want from meIt was a real let downI will NEVER go through this company againThere will not be a 3rd time of heartache and disappointment
Incredibly fast service, the underwriting and processing timeframe was the fastest I've ever experiencedIncredibly friendly service with a quick response time and I always felt like they cared about me as a person
My home refinancing with Quicken Loans was a very positive experience Even when there were a few "bumps in the road," the Quicken staff was quick to search out answers and resolve the issue The staff I encountered were all quite knowledgeable and helpful
I had the best experience with Quicken Loans Everyone was very helpful and kept me informed on all aspects of the loan I would recommend this company to all my friends and family
The reason I chose Quicken Loans was because of having lower interest rates than other companies l was lucky to work with people that knew what they were doing, especially MrJake DittoeHe helped me so much and I am very grateful They have a promotion right now of no closing costs, which unfortunately I did not get, but someone right now has that opportunitySo act quick and call them and ask for JakeI highly recommend this company
Excellent customer service Process was easy Log onto your account and upload the documents they requestedThere is a to do list online which made it easy to keep track of what I needed to get done Everyone I worked with was very helpful and professional
I would work with the team at Quicken Loans over and over again based on my recent experienceThe online tool took the pain of sharing documents awayThe list made expectations clearTheir work was done ahead of scheduleI had the final closing documents hours before the actual closing -- that never happened in numerous previous closingsThe final documents were always last minuteThe settlement was easy and completed in minutes
It was a pleasure working with the Quicken Loan team .kaitlyn Warner walk me through the process with patience , knowledge, and a caring personalityYes I will recommend Quivken loans to my friendsThank you all
My re_finance mortgage took a little longer than I expected, partly because of a very old computer, and an employee vacation, but I am pleased with the results, and have
Recommended you o a friend who is in the process of doing the same
Quicken Loans electronically advertised an approximately month old (as of Oct '17) interest rate to meIf you're wondering why they advertised that old of a rate take a look at the USD LIBOR or equivalent for the past months (post and original ad as of Feb '18)Big waste of my timeSales guy tried to smooth right over it
Been house buying and refinancing for over years by far this was the easiest and fastest transaction we have ever had! Will recommend to our friends and family!
The process was as they say,quick and easy! They walked me through step by step Could not have asked for better service!
Best mortgage experience we've ever had and we have had several mortgages! Thank you for keeping us informed every step of the way and closing our loan quickly!
Communication could have been a little better and less people involved in the process but even with a few hiccups our cash out refinance loan closed on time
Easy to work with, fast, positive experience
I recently closed on a Quicken Loan to refinance my home, it was easy and efficientEveryone I worked with was great!
I have been with this mortgage company for yearsThey contacted me to refinance and were very pushy on getting it done now now nowWe did decide to go aheadHad an appraisal done which was assigned by them-John MartellHis appraisal came in about $less than anticipatedWas actually $5k less than the one in 2014, though we had done some updatingI contacted him and he said he felt bad for us and would re-look at the appraisal if Quicken would allow itThe first person I contacted about this was Boyd Adams, the client care specialist appointed to meHe almost immediately said they would not have him take a look at the loanThen I contacted Yale Rosen , the banker, who said Boyd should not even be involved with that process and is not licensed to to soLong story short, submitted a dispute, heard nothing for quite some time, then was contacted by Michael in the department where disputes are handledHe was very rude, would not even have the appraiser take another lookso, I MOVED MY LOAN TO JG WENTWORTH and am so happy! The appraiser just came to my house and appraised my home at $38,more than MartellHow?? I cleaned my house and staged it as if to sell it, and invested $in my backyard and had the home painted...ALL THINGS THAT SHOULDN'T REALLY MAKE A HUGE DIFFERENCEGoodbye Quicken!
Absolutely horrid experienceNot time but timesI do not recommend this company to ANYONEI do not feel like the "senior specialist" was going to make a difference at allHe supposedly got the "higher ups" involved with my situation, and it did NOTHING for me or my familyMy first experience I lost a pretty penny to these people And that was about years agoMy family decided it was time to try again so I was looking online and of course quicken loans were the first to callI told the representative that they were LAST on my list of options because of the disappointment I have received the first time aroundThe representative assured me that I was in great hands and how he was going to make sure that he was going to take care of me this time around He explained how he was also part of the quality assurance team and was delighted when I told him my complaintsHe assured he would do all he could to help meI fell for itI gave him all the information he neededHe was calling me back and forth all day and he said he got his director involved and he was going over a wonderful option that was very appealing to the earHe runs through the numbers and he calls me back the next day stating he was unable to help me because of debt to incomeThat's not why I'm upset though I understand thatMy point is DO NOT RUN YOUR MOUTH INTO MY EAR WITH SWEET LIES just to get what you want from meIt was a real let downI will NEVER go through this company againThere will not be a 3rd time of heartache and disappointment
This company Should not be in business they lie they are nasty and I read other reviews of what they done to our veterans disgusting
Betty good people and professional service
Incredibly fast service, the underwriting and processing timeframe was the fastest I've ever experiencedIncredibly friendly service with a quick response time and I always felt like they cared about me as a person
My home refinancing with Quicken Loans was a very positive experience Even when there were a few "bumps in the road," the Quicken staff was quick to search out answers and resolve the issue The staff I encountered were all quite knowledgeable and helpful
I had the best experience with Quicken Loans Everyone was very helpful and kept me informed on all aspects of the loan I would recommend this company to all my friends and family
The reason I chose Quicken Loans was because of having lower interest rates than other companies l was lucky to work with people that knew what they were doing, especially MrJake DittoeHe helped me so much and I am very grateful They have a promotion right now of no closing costs, which unfortunately I did not get, but someone right now has that opportunitySo act quick and call them and ask for JakeI highly recommend this company
So easyEveryone we talked to was wonderfulIt was a great experience
Excellent customer service Process was easy Log onto your account and upload the documents they requestedThere is a to do list online which made it easy to keep track of what I needed to get done Everyone I worked with was very helpful and professional
I would work with the team at Quicken Loans over and over again based on my recent experienceThe online tool took the pain of sharing documents awayThe list made expectations clearTheir work was done ahead of scheduleI had the final closing documents hours before the actual closing -- that never happened in numerous previous closingsThe final documents were always last minuteThe settlement was easy and completed in minutes
It was a pleasure working with the Quicken Loan team .kaitlyn Warner walk me through the process with patience , knowledge, and a caring personalityYes I will recommend Quivken loans to my friendsThank you all
My re_finance mortgage took a little longer than I expected, partly because of a very old computer, and an employee vacation, but I am pleased with the results, and have
Recommended you o a friend who is in the process of doing the same
Quicken Loans electronically advertised an approximately month old (as of Oct '17) interest rate to meIf you're wondering why they advertised that old of a rate take a look at the USD LIBOR or equivalent for the past months (post and original ad as of Feb '18)Big waste of my timeSales guy tried to smooth right over it