We have closed home loans with Quicken LoansAll were completed without problems on Quicken's endWe would also highly recommend Katlyn Weldon to anyone as a brokerShe is knowledgeable, friendly, and quick to jump in when a problem arises (my husband's HR depttook weeks to verify employment)We highly recommend Quicken Loans
We just closed on our refinance with Quicken LoansOur experience was like no otherQuicken Loans stood up to their nameQuick.They were up front with everythingKept us informed all the timeIf we had a question we called them and anyone who answered the phone was able to get us an answerThat you don't find anywhereAlways, and I mean always cheerful, happy you called, appreciative of your businessThey always made us feel important and in charge of our loanI would recommend them and give them an A+
Quicken Loans electronically advertised an approximately month old (as of Oct '17) interest rate to meIf you're wondering why they advertised that old of a rate take a look at the USD LIBOR or equivalent for the past months (post and original ad as of Feb '18)Big waste of my timeSales guy tried to smooth right over it
Quicken Loans was awesome Since the first day that Sam Nehmeh reached out to me, he explained how Quicken Loans qualifies and carefully handles each step of the application up to the closing dayAlthough I too spoke with a handful of representatives who knew about my mortgage loan, each person I spoke to made me feel assurance that I was being taken care of This is by far the best and most professional mortgage lender I have ever delt with (KBHSyou don't even know what customer service is) I speak from my own experience working for a major package deliver company for over years as a Corporate trained Customer Service representativeThe care, attitude, listening skills, and resolution to all of my questions and concerns...Quicken Loans you exceeded themThank you, gratitude for all that you didThe Maldonado family thanks you for our new home!
Staff was consistently available, knowledgeable, helpful and supportivethe information they provided was accurate form start to finishThe documents and steps needed to completee the loan were well explained and accessible
Positive experience form start to finish
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
Thoroughly enjoyed my experience working with quickenThey handled my refinance in a timely and professional manner and provided excellent customer service
They were quick & thorough when asking for info or items to process the loan so I wasn't being hassled every other day with request for moreThe loan was completed on timeThey were very accommodating to my travel schedule when it came time to sign all the docsAfter spending the last year trying to get the done with Chase, Nationstar and a couple others this was a pleasure!
Quicken Loans staff and overall were Amazing!! They were professional and very helpfulAlways kept me updated from start to finish I would recommend family, friends and anyone to Quicken Loans
Very quick and thorough service from first phone call to closing agent coming to my house Online messages helped keep things moving I would recommend Quicken Loans for refinancing again
Very smooth process from start to finish Everyone was so nice and did their job well Not one single hiccup from beginning to end! We Highly recommend using Quicken Loans We will use them again if we ever have need
Communication could have been a little better and less people involved in the process but even with a few hiccups our cash out refinance loan closed on time
Am very pleased with the experience we had with Quicken Loans Had called just to asked about a refi only But with the detailed info we received from your staff, we decided to do the refi Satisfied customer
I had to cancel the loan, due to numbers not being what they said they would beThe agent said to sign the security deposit but that we wouldn't run the deposit, ( I should have known better than to trust him) they withdrew the funds from the accountAfter the loan was withdrawn, they refused to give the good faith discount back in a timely fashionThey took the money quick but when it was time to give it back they sure do take their time Have requested escalations to get it back, and all I get is an automated response
We have closed home loans with Quicken LoansAll were completed without problems on Quicken's endWe would also highly recommend Katlyn Weldon to anyone as a brokerShe is knowledgeable, friendly, and quick to jump in when a problem arises (my husband's HR depttook weeks to verify employment)We highly recommend Quicken Loans
We just closed on our refinance with Quicken LoansOur experience was like no otherQuicken Loans stood up to their nameQuick.They were up front with everythingKept us informed all the timeIf we had a question we called them and anyone who answered the phone was able to get us an answerThat you don't find anywhereAlways, and I mean always cheerful, happy you called, appreciative of your businessThey always made us feel important and in charge of our loanI would recommend them and give them an A+
Quicken Loans electronically advertised an approximately month old (as of Oct '17) interest rate to meIf you're wondering why they advertised that old of a rate take a look at the USD LIBOR or equivalent for the past months (post and original ad as of Feb '18)Big waste of my timeSales guy tried to smooth right over it
Quicken Loans was awesome Since the first day that Sam Nehmeh reached out to me, he explained how Quicken Loans qualifies and carefully handles each step of the application up to the closing dayAlthough I too spoke with a handful of representatives who knew about my mortgage loan, each person I spoke to made me feel assurance that I was being taken care of This is by far the best and most professional mortgage lender I have ever delt with (KBHSyou don't even know what customer service is) I speak from my own experience working for a major package deliver company for over years as a Corporate trained Customer Service representativeThe care, attitude, listening skills, and resolution to all of my questions and concerns...Quicken Loans you exceeded themThank you, gratitude for all that you didThe Maldonado family thanks you for our new home!
Staff was consistently available, knowledgeable, helpful and supportivethe information they provided was accurate form start to finishThe documents and steps needed to completee the loan were well explained and accessible
Positive experience form start to finish
This was the easiest loan we have ever doneThe people were friendly and kept us in the loop the entire loan processI would recommend them to anyone
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
Probably the easiest refinance we have ever done
Thoroughly enjoyed my experience working with quickenThey handled my refinance in a timely and professional manner and provided excellent customer service
Fast, easy, and professional
They were quick & thorough when asking for info or items to process the loan so I wasn't being hassled every other day with request for moreThe loan was completed on timeThey were very accommodating to my travel schedule when it came time to sign all the docsAfter spending the last year trying to get the done with Chase, Nationstar and a couple others this was a pleasure!
Quicken Loans staff and overall were Amazing!! They were professional and very helpfulAlways kept me updated from start to finish I would recommend family, friends and anyone to Quicken Loans
Very quick and thorough service from first phone call to closing agent coming to my house Online messages helped keep things moving I would recommend Quicken Loans for refinancing again
Fantastic! The process was very smooth, easy, and quick!
Very smooth process from start to finish Everyone was so nice and did their job well Not one single hiccup from beginning to end! We Highly recommend using Quicken Loans We will use them again if we ever have need
Loved the speed and communication we had all the way through
Communication could have been a little better and less people involved in the process but even with a few hiccups our cash out refinance loan closed on time
Am very pleased with the experience we had with Quicken Loans Had called just to asked about a refi only But with the detailed info we received from your staff, we decided to do the refi Satisfied customer
Second time Refinancing with Quicken Loans and couldn't be happierJosh Gendelman is phenomenal
I had to cancel the loan, due to numbers not being what they said they would beThe agent said to sign the security deposit but that we wouldn't run the deposit, ( I should have known better than to trust him) they withdrew the funds from the accountAfter the loan was withdrawn, they refused to give the good faith discount back in a timely fashionThey took the money quick but when it was time to give it back they sure do take their time Have requested escalations to get it back, and all I get is an automated response