Quicken Loans staff and overall were Amazing!! They were professional and very helpfulAlways kept me updated from start to finish I would recommend family, friends and anyone to Quicken Loans
This was my third dealing with Quicken Loans - two mortgages and one re-fiAll the transactions were handled very smoothly and professionallyAll transactions (except for the closing) were performed onlineI could read the requests and upload information after business hours, which was very efficient for me
All in all, I am very happy with Quicken Loans and highly recommend them.them
Worst placeThey claimed that I filled a home refinance profile on their system and calls me everyday about time a day using different numbersEven after asking their reps to remove me from their listNot sure how they got my info, but If someone tells you on phone that they are not interest then I assume you leave them alone rather than calling everyday using different numbers
I recently refinanced my mortgage and have got to say it was the best experience with refinancing a mortgage I have ever experiencedIt was done quickly, easily, professionally by the most knowledgable, caring people I had the pleasure of working withI have recommended this to all I talk with at my job and where ever someone is near to listenI wish all business could be conducted in this mannerExcellent work please keep it up!
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
I have had an amazing experience refinancing my home with Quicken Loans and in the process have saved myself an enormous amount of money and will be paying my home off in half the time! I initially was just curious about your ad and decided to call I spoke with Sam GCaramagno who was so very helpful and had all the answers I needed to make an informed decision As a result, Kayla Young took over and before I new it the deal was sealed!
By far the best mortgage experience I’ve hadThis was our 4th home purchase and we chose Quicken/Rocket MortgageWith today’s age in technology and platform I was initially skeptical of what to expect, I was totalymimd blown! This experience was flawless, painless and very efficientQuicken has the most customer oriented and personable staff in the marketWe are ecstatic with the experience And the quick closing x
The representatives were polite and very early in the process proactively reached out to gain my business
My experience would have been improved with clear and concise communication (i.e stating that submitting my tax return would expedite the process and later following up with requesting 4506-T to be signed which I had to sign several times due to by QL rep)What prevented me from signing 4506-T from the beginning? Additionally, timely follow up would have made the loan process less frustratingAfter submitting information there would be an approximate week delay if changes/updates were required vs frequent and consistent calls to gain my businessLast as my loan began to proceed forward there was inconsistency between representatives on statusOne representative would state a particular document was sufficient and a different representative would inform me what I originally submitted was not sufficientI would have to resubmit more supporting documentation
The Group that worked with me from Quicken's Rocket Mortgage was quick, used electronics to my and their best useThey were helpful, Most of all they were very positive Things came up and they immediately presented an alternative to great end results I love the web site I organized my monthly payments to be bi-weekly all by myself very easily And we closed within a month
Everything went well but there were a few hiccups, First, we ask at the very beginning ( Mr Binion ) to have our home put into the family trust and we ask everyone on down the line to do this until at the end we were told it was to late We now have to pay a lawyer to have this work completed, unless QL stands up and does it for us as we ask from the start Second hiccup was I ask to have our payment date be the 5th or 6th of the month as our check comes on the 3rd of the month We were told that we have days to make the payment from the first of the month, we like to pay on time It would be nice to have QL do this for us, but we aren't holding our breathEverything else was ok but not great
IT WOULD BE NICE TO HEAR BACK FROM SOMEONE WHO CAN MAKE THESE CHANGES FOR US
My wife and I purchased a 2nd home in North Carolina and the whole Quicken Loans team was great! They worked hard with us to close within our timeline of 26-daysWe understood that it would also require work on our part to help make the deadline, which meant great communication
We very much appreciated the online technology that Quicken Loans usesIt made things very convenient and we could work on things in the evening and they would be there for them in the morning and they always processed things within hours and kept us notified
Patrick (senior mortgage banker) and Billy (our senior purchase specialist) were great to work withPatrick even gave me his cell phone to call him if we ran into any problems
Great team and great work!
Thank you for all your help and support on us closing on our 2nd home in 26-days!
As a 1st time home buyer I used Quicken Loans for a VA Loan and was initially approved for much more than I really neededI worked with Youssef for the 1st part of the loan and he was fantastic helping with all the initial upfront work and getting use to using the online tools neededHe would always check in from time to time to see how the searching was going and if there was anything he could help us with, even gave us his cell # for any questionsOnce we choose the house and the paperwork started we began working with Brian and he was also great to work withAll the different documents and little items that needed to be accomplished he was there to help and the online tool made things easier alsoWe were able to close without any issues from the Quicken team, our only hiccup was between the title companies but I asked Quicken about it and they jumped right in and straighten the issue out right awayHighly recommend them and if I ever buy again will use them
Very quick and thorough service from first phone call to closing agent coming to my house Online messages helped keep things moving I would recommend Quicken Loans for refinancing again
Quicken Loans staff and overall were Amazing!! They were professional and very helpfulAlways kept me updated from start to finish I would recommend family, friends and anyone to Quicken Loans
This was my third dealing with Quicken Loans - two mortgages and one re-fiAll the transactions were handled very smoothly and professionallyAll transactions (except for the closing) were performed onlineI could read the requests and upload information after business hours, which was very efficient for me
All in all, I am very happy with Quicken Loans and highly recommend them.them
Worst placeThey claimed that I filled a home refinance profile on their system and calls me everyday about time a day using different numbersEven after asking their reps to remove me from their listNot sure how they got my info, but If someone tells you on phone that they are not interest then I assume you leave them alone rather than calling everyday using different numbers
I recently refinanced my mortgage and have got to say it was the best experience with refinancing a mortgage I have ever experiencedIt was done quickly, easily, professionally by the most knowledgable, caring people I had the pleasure of working withI have recommended this to all I talk with at my job and where ever someone is near to listenI wish all business could be conducted in this mannerExcellent work please keep it up!
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
I have had an amazing experience refinancing my home with Quicken Loans and in the process have saved myself an enormous amount of money and will be paying my home off in half the time! I initially was just curious about your ad and decided to call I spoke with Sam GCaramagno who was so very helpful and had all the answers I needed to make an informed decision As a result, Kayla Young took over and before I new it the deal was sealed!
ExcellentSimpleDewayne Kassab was incredible, he made the process quick & painless for me!
It was a pleasure working with the staff that processed our loanThey were all very professional and helpful
Great Experience, everyone was so friendly and helpful
By far the best mortgage experience I’ve hadThis was our 4th home purchase and we chose Quicken/Rocket MortgageWith today’s age in technology and platform I was initially skeptical of what to expect, I was totalymimd blown! This experience was flawless, painless and very efficientQuicken has the most customer oriented and personable staff in the marketWe are ecstatic with the experience And the quick closing x
Extremely Knowledgable and Helpful with Experience that Shows!
Loved the speed and communication we had all the way through
The representatives were polite and very early in the process proactively reached out to gain my business
My experience would have been improved with clear and concise communication (i.e stating that submitting my tax return would expedite the process and later following up with requesting 4506-T to be signed which I had to sign several times due to by QL rep)What prevented me from signing 4506-T from the beginning? Additionally, timely follow up would have made the loan process less frustratingAfter submitting information there would be an approximate week delay if changes/updates were required vs frequent and consistent calls to gain my businessLast as my loan began to proceed forward there was inconsistency between representatives on statusOne representative would state a particular document was sufficient and a different representative would inform me what I originally submitted was not sufficientI would have to resubmit more supporting documentation
The Group that worked with me from Quicken's Rocket Mortgage was quick, used electronics to my and their best useThey were helpful, Most of all they were very positive Things came up and they immediately presented an alternative to great end results I love the web site I organized my monthly payments to be bi-weekly all by myself very easily And we closed within a month
Everything went well but there were a few hiccups, First, we ask at the very beginning ( Mr Binion ) to have our home put into the family trust and we ask everyone on down the line to do this until at the end we were told it was to late We now have to pay a lawyer to have this work completed, unless QL stands up and does it for us as we ask from the start Second hiccup was I ask to have our payment date be the 5th or 6th of the month as our check comes on the 3rd of the month We were told that we have days to make the payment from the first of the month, we like to pay on time It would be nice to have QL do this for us, but we aren't holding our breathEverything else was ok but not great
IT WOULD BE NICE TO HEAR BACK FROM SOMEONE WHO CAN MAKE THESE CHANGES FOR US
Of the or so home loan company's I dealt with over 30yrsI've found Quicken Loans to be the most helpful and understanding of my needs than any other
My wife and I purchased a 2nd home in North Carolina and the whole Quicken Loans team was great! They worked hard with us to close within our timeline of 26-daysWe understood that it would also require work on our part to help make the deadline, which meant great communication
We very much appreciated the online technology that Quicken Loans usesIt made things very convenient and we could work on things in the evening and they would be there for them in the morning and they always processed things within hours and kept us notified
Patrick (senior mortgage banker) and Billy (our senior purchase specialist) were great to work withPatrick even gave me his cell phone to call him if we ran into any problems
Great team and great work!
Thank you for all your help and support on us closing on our 2nd home in 26-days!
As a 1st time home buyer I used Quicken Loans for a VA Loan and was initially approved for much more than I really neededI worked with Youssef for the 1st part of the loan and he was fantastic helping with all the initial upfront work and getting use to using the online tools neededHe would always check in from time to time to see how the searching was going and if there was anything he could help us with, even gave us his cell # for any questionsOnce we choose the house and the paperwork started we began working with Brian and he was also great to work withAll the different documents and little items that needed to be accomplished he was there to help and the online tool made things easier alsoWe were able to close without any issues from the Quicken team, our only hiccup was between the title companies but I asked Quicken about it and they jumped right in and straighten the issue out right awayHighly recommend them and if I ever buy again will use them
Very quick and thorough service from first phone call to closing agent coming to my house Online messages helped keep things moving I would recommend Quicken Loans for refinancing again
Very solid experienceEach person that I was in contact with was professional and worked to make the loan process beneficial to me