Got what I wanted but took over months to get itI think for all the trouble I went through they could at least they could offer me a couple of tickets to a weekend Cavaliers game
Thought the process very smooth, was clear from messages what to do next and very prompt in responding to our concernsWe would do it again if needed as was a positive experience
Quicken Loans was very easy to accomplish with great professional expertise! I was simply impressed with their entire team through the process of refinancing..Great job by Jaimie Rose and Matthew Smith Thank you for helping me save on my monthly mortgage payment and put a couple of nickels in my pocket!
My experience with our refinance with Quicken Loans was the easiest, painless ever No fuss, we just sent them what they wanted to see and contacts to verify and they did the rest It took just days to complete our new yr loan and our payment is still less than we had before The people were professional and obviously knew what they were doing Thank you Quicken Loans for getting us in a very positive position with paying our house off early Love it!
I highly recommend QL to everyone It was so easy and fast Plus QL has great customer service I was able to call Alex anytime I had a question or had concerns We started the process April and found out that we were approved in less than minutes Went thru all the paperwork online with Alex's help We closed at home on May and received our check om May Wow, amazing I highly recommend QL I give it a scored of 10+++ Ten being the g
Highest score Very easythank you QL and Alex.??????
Process was easy and the loan officer was always communicating with me via phone and email on what documents I needLoading documents online was very helpful and easyI will recommend Quicken Loans to frienda and family
My experience with quicken loans was fantastic, they always were there to help
and any questions I might haveThey are very positiveit was a great experience working with them
I had two wonderful experiences with Quicken Loans, Incjust recently I was very pleased to see both transactions come to fruition impacting positively my family Thank you, Quicken Loans!
Was happy in the beginning with this loan company and then we get our pay Off checks and they left one out of our loan been dealing with the same person from the very beginning so was kind of disappointed in that they said we didn't qualify if we hadn't have taken bill off not really understanding that part
Easy to work with , however they do seem to keep asking for the same information over and over again for each progression of the loan Information they readily have if the departments communicated
I was looking to refinance with just my name on it They offered and got me a great rate they were very informative - weekly calls letting me know what was going on It was an easy process
This was our 2nd time working with QuickenBoth experiences were unique due to one being a refi, and the other being a home loan on a new propertyWe had a diligent, and consistent team in both experiencesWe would recommend Quicken to our closest friendsThey returned my calls within a hour window every time I calledThey communicated when rates were changing and encouraged me to lock in ratesThe over-communication was helpful for me and gave me a better understanding of what was happening
It was convenient and efficient for a basketball coach that was in season during the majority of my time working with QuickenThey reached me during late hours and the windows I did have
I have been banking with Quicken Loans/Rocket Mortgage for over years It has really been a fabulous experience Very professional, very helpful, and always available to work with Documentation, communications and follconversations and actions are always timely Banking Officers are knowledgeable and professional I would highly recommend Quicken/Rocket Mortgage to anyone!!
I had a good experience with QLThe process didnt go as fast as I would have likedBut I know the reasons that it didn'tOverall the experience was goodThe service was great and on point
Got what I wanted but took over months to get itI think for all the trouble I went through they could at least they could offer me a couple of tickets to a weekend Cavaliers game
Thought the process very smooth, was clear from messages what to do next and very prompt in responding to our concernsWe would do it again if needed as was a positive experience
Quicken Loans was very easy to accomplish with great professional expertise! I was simply impressed with their entire team through the process of refinancing..Great job by Jaimie Rose and Matthew Smith Thank you for helping me save on my monthly mortgage payment and put a couple of nickels in my pocket!
My experience with our refinance with Quicken Loans was the easiest, painless ever No fuss, we just sent them what they wanted to see and contacts to verify and they did the rest It took just days to complete our new yr loan and our payment is still less than we had before The people were professional and obviously knew what they were doing Thank you Quicken Loans for getting us in a very positive position with paying our house off early Love it!
Excellent company to deal withAll personnel were knowledgeable, professional and courteous
I highly recommend QL to everyone It was so easy and fast Plus QL has great customer service I was able to call Alex anytime I had a question or had concerns We started the process April and found out that we were approved in less than minutes Went thru all the paperwork online with Alex's help We closed at home on May and received our check om May Wow, amazing I highly recommend QL I give it a scored of 10+++ Ten being the g
Highest score Very easythank you QL and Alex.??????
Very easy, quick experienceQuicken walked me they every step and kept me informed the whole time
Overall, a satisfying experience from beginning to closeI would definitely use Quicken Loans again if and when necessary
I was told that my back taxes would be taken care of and that was false
Excellent customer service and communicationQuick and efficient closingHighly recommend
Process was easy and the loan officer was always communicating with me via phone and email on what documents I needLoading documents online was very helpful and easyI will recommend Quicken Loans to frienda and family
My experience with quicken loans was fantastic, they always were there to help
and any questions I might haveThey are very positiveit was a great experience working with them
Our agent, Tim Wells, was diligent and fastFinished our home refinance in record time with a great interest rate!
I had two wonderful experiences with Quicken Loans, Incjust recently I was very pleased to see both transactions come to fruition impacting positively my family Thank you, Quicken Loans!
Was happy in the beginning with this loan company and then we get our pay Off checks and they left one out of our loan been dealing with the same person from the very beginning so was kind of disappointed in that they said we didn't qualify if we hadn't have taken bill off not really understanding that part
Easy to work with , however they do seem to keep asking for the same information over and over again for each progression of the loan Information they readily have if the departments communicated
I was looking to refinance with just my name on it They offered and got me a great rate they were very informative - weekly calls letting me know what was going on It was an easy process
This was our 2nd time working with QuickenBoth experiences were unique due to one being a refi, and the other being a home loan on a new propertyWe had a diligent, and consistent team in both experiencesWe would recommend Quicken to our closest friendsThey returned my calls within a hour window every time I calledThey communicated when rates were changing and encouraged me to lock in ratesThe over-communication was helpful for me and gave me a better understanding of what was happening
It was convenient and efficient for a basketball coach that was in season during the majority of my time working with QuickenThey reached me during late hours and the windows I did have
I have been banking with Quicken Loans/Rocket Mortgage for over years It has really been a fabulous experience Very professional, very helpful, and always available to work with Documentation, communications and follconversations and actions are always timely Banking Officers are knowledgeable and professional I would highly recommend Quicken/Rocket Mortgage to anyone!!
I had a good experience with QLThe process didnt go as fast as I would have likedBut I know the reasons that it didn'tOverall the experience was goodThe service was great and on point