I had a fantastic experience with Quicken LoansTheir mortgage loan process is extremely efficient and streamlined to the point where I was able to complete my application and provide all requested documentation within minutes using my personal computerOnce approved, they sent an agent to my home to complete the closing process making this the most convenient mortgage experience I've hadI can't say enough nice things about QuickenIt seems they have really perfected the customer service experience
I am very pleased with my mortgage loan through Quicken LoansI would recommend them to anybodyAll communication and transactions were handled via the Internet, which was easier for meWhenever I ask them a question they are quick to answer
My experience from the first phone call till my closing was a positive oneLina and Molly handled my first few steps in the progress very politely and professionallyThese two women made me feel so good while talking with themI would recommend quicken loans to family and friendsThe team that I had was by far the most outstanding and courteous that I have ever dealt with
My wife and I were lied too about the deposit we were requested to give in the form of a $cash transferThe representative assured us we would receive that money back at closing and he would note it to insure it was a cash returnthe loan process went for about mounts ( the longest I have ever been through a refi) and they frequently asked for data I sent a few times before.We were also miss lead about the inspection requirement, being told we did not need one to being told we need on ASAPthis has been the most incompetent loan closing I have been through and I have no trust for this companythis is a shame because this is the start of our business venture with Quicken Loans INC
I contacted Quicken Loans to refinance an existing propertyThey were quick to respond and strive hard to contact me to get the ball rolling with the refinanceThe agent Anthony Russell gave me the terms right away3.75% for 450k loan year fixedHe discuss that we will have to pay for appraisal and other feesHe quickly tried to get my mother in law to sign the paperwork online while he was on the phone with herTried to rush her into signing but unfortunately for him my mother in law is sharpQuickly saw that the numbers did not add up and called me to clarify 18k of discount costs and 3.2k of lender paid feesCalled him up and he explained that its the cost for bringing down the interest rate to This is not our first rodeo for refinancing and mortgages so 21k in closing costs to bring down a point off of interest was just ridiculous ask any mortgage lenderBut what really ticked me off was the fact that this was all explained after we questioned him about itWhat if my mother in law was elderly and not as sharp? We would have kissed that 21k byeThis was never discussed prior to the signing of paperworkFrom now on I am warning all my friends and relatives from this companyThis company should be aware of their employees actions and make sure they are ethical
I have never talked to any mortgage staff like you guys anywhere you all were awesome it was like boom, boom and bang were done and keeping in touch with us every day like we were family some of our family we haven't heard from in years lol so think you all Great Job well done sending lot of hugs too you all
The process was very straightforward and the Quicken staff was very helpfulAll of my questions were answered in a timely mannerFrom application to closing, my refinance took weeks!
I have dealt with Quicken Loans three different times now I love the ease and convenience of their application process Everyone I spoke to was friendly, courteous, and helpful They were patient with all my questions and concerns, and answered all my questions! I would recommend them to anyone that needs to have a refinance or mortgage A big thanks to Ryan Kennedy He is the best!
Could not have gone more smoothlyQL was responsive to every problem and question and out title company had nothing but the highest praiseThis is our second loan with QL
Our refinancing went very smoothlyQuicken was in contact with us almost daily through the process to keep us informed of how things were going and anything we needed to doThey answered our questions quickly and we're always very pleasant
Please let everyone know that Do Not transact any business with this company They trained their employees to go out and "rob" people in desparate need for financial help
To make it short: tell everyone to steer away from Quickens Loans or else you will lose a lot of money in the long run
I am the victim of this company
I had a fantastic experience with Quicken LoansTheir mortgage loan process is extremely efficient and streamlined to the point where I was able to complete my application and provide all requested documentation within minutes using my personal computerOnce approved, they sent an agent to my home to complete the closing process making this the most convenient mortgage experience I've hadI can't say enough nice things about QuickenIt seems they have really perfected the customer service experience
I am very pleased with my mortgage loan through Quicken LoansI would recommend them to anybodyAll communication and transactions were handled via the Internet, which was easier for meWhenever I ask them a question they are quick to answer
My experience from the first phone call till my closing was a positive oneLina and Molly handled my first few steps in the progress very politely and professionallyThese two women made me feel so good while talking with themI would recommend quicken loans to family and friendsThe team that I had was by far the most outstanding and courteous that I have ever dealt with
My wife and I were lied too about the deposit we were requested to give in the form of a $cash transferThe representative assured us we would receive that money back at closing and he would note it to insure it was a cash returnthe loan process went for about mounts ( the longest I have ever been through a refi) and they frequently asked for data I sent a few times before.We were also miss lead about the inspection requirement, being told we did not need one to being told we need on ASAPthis has been the most incompetent loan closing I have been through and I have no trust for this companythis is a shame because this is the start of our business venture with Quicken Loans INC
I contacted Quicken Loans to refinance an existing propertyThey were quick to respond and strive hard to contact me to get the ball rolling with the refinanceThe agent Anthony Russell gave me the terms right away3.75% for 450k loan year fixedHe discuss that we will have to pay for appraisal and other feesHe quickly tried to get my mother in law to sign the paperwork online while he was on the phone with herTried to rush her into signing but unfortunately for him my mother in law is sharpQuickly saw that the numbers did not add up and called me to clarify 18k of discount costs and 3.2k of lender paid feesCalled him up and he explained that its the cost for bringing down the interest rate to This is not our first rodeo for refinancing and mortgages so 21k in closing costs to bring down a point off of interest was just ridiculous ask any mortgage lenderBut what really ticked me off was the fact that this was all explained after we questioned him about itWhat if my mother in law was elderly and not as sharp? We would have kissed that 21k byeThis was never discussed prior to the signing of paperworkFrom now on I am warning all my friends and relatives from this companyThis company should be aware of their employees actions and make sure they are ethical
This company was wonderful to work withThey were friendly and professional and they worked with me to get my loan through! A+++
I have never talked to any mortgage staff like you guys anywhere you all were awesome it was like boom, boom and bang were done and keeping in touch with us every day like we were family some of our family we haven't heard from in years lol so think you all Great Job well done sending lot of hugs too you all
The process was very straightforward and the Quicken staff was very helpfulAll of my questions were answered in a timely mannerFrom application to closing, my refinance took weeks!
We had a good experience with QL, they were professional and tenacious when it came to getting informationWhich we appreciate!
I have dealt with Quicken Loans three different times now I love the ease and convenience of their application process Everyone I spoke to was friendly, courteous, and helpful They were patient with all my questions and concerns, and answered all my questions! I would recommend them to anyone that needs to have a refinance or mortgage A big thanks to Ryan Kennedy He is the best!
Helpfull but your to do list is complicated
I have had a great experience with Quicken Loans they are everything that they say they areThey handle my loan very quickly
Could not have gone more smoothlyQL was responsive to every problem and question and out title company had nothing but the highest praiseThis is our second loan with QL
Our refinancing went very smoothlyQuicken was in contact with us almost daily through the process to keep us informed of how things were going and anything we needed to doThey answered our questions quickly and we're always very pleasant
Quicken Loans was always in touch with us and kept us informed all along the process
Please let everyone know that Do Not transact any business with this company They trained their employees to go out and "rob" people in desparate need for financial help
To make it short: tell everyone to steer away from Quickens Loans or else you will lose a lot of money in the long run
I am the victim of this company
Essa was professional, efficient, made this a breeze
Quicken made it very easy with minimal headachesThey were responsive and ready to assist when I came calling
quicken loans lived up to it's name I was very pleased with them, and only have great things to say and sing their praise bjnewell
Made the process of refinancing as quick and painless as possibleOne happy customer