Truly made the process effortlessThey were able to find a wider range of mortgages than other banks I triedStaff was helpful and availableI would highly recommended them to anyone looking for a mortgage
My Loan Coordinator was fabulous The team came through in the end I was a little disappointed and concerned when it didn't close in days, but the rate still held and everything went on as planned, just a few days late I'd do it again
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
This was the easiest thing I have ever done in buying a houseDenise Roderick got us started in home buying processAnd yes it is hard to come up with paperwork at the blink of an eyeDenise work with us like nobody else couldThen she handed us to GG HarrisAnd she kept the ball rollingNever took her eyes off of the goalAs we got into the final weeks she gave me to Nick and Tony CaneFrom start to finish this was the best thing I had ever doneI got a far better rate then some of my friendsThey're closing dates kept movingDenise and Genia kelp us ontrac with the closing date that we were given a month and a half outIf I had a question at any time day or night I can either email or call themQuicken has showed everyone what customer service really isGreat staff , great product , and a great experience
I was extremely impressed with the professionalism of the Quicken Teams I worked with They were able to retrieve documents (mostly financial documents) that would have taken me quite a while to find and submit I had actually started a VA refi with another company that sent me a list of documents that I needed to get and send in Quicken actually got of those documents and made the whole experience so much nicer
This is my second loan with Quicken loansEvery single person that I talk to buy phone was kind courteous knowledgeable and had my best interest at heart When there was ever a problem they truly did bend over backwards to fix it yes I would recommend Quicken loans to anybody
Do NOT give this company phone your number, they will not leave you alone and probably sell all your info to marketers!
I was looking for a quick on what a year mortgage would look likeQuicken Loans had an ad that said something like "mortgage calculator" and if you enter in your mortgage info, you'll receive a quote or rough estimate
That's not what happened
Within an hour my phone is won't stop ringingI provided an email tooI haven't received one emailFinally I pick up the call and politely say:
"I'm not prepared to speak with anyoneI wanted an online quote and would prefer to not receive any more calls."
They calls will still NOT stop
People fill out form and do other things online because they don't always want to talk to someone
This is getting to the point of harassment
FYII actually have a real, active, mortgage with quicken loansThe rates were good, but the experience was pretty badOur mortgage officer or whatever you call them couldn't spell to save her life and her LinkedIn resume says she went to Cornell I didn't know there was a Cornell CollegeThere were a few other unethical things that happened at closing - you can private message me for that story
Bottom line: Don't give quicken loan or rocket your numberEVER
I would try avoid using them for your mortgage loans as wellGoogle Quicken Loans and Department of Justice if you're bored
The refinancing experience with Quicken Loans was great! They really know what they're doing and were very patient with us who are inexperienced with the techy world! We will be forever customers of theirsScott and Sue Kraft Pine River , NN
My mortgage officer joeM was amazing! He went above and beyond to help us by our homeThings went well until we got to the closing specialistI couldn't get in contact with them over the phoneWe kept playing phone tagOtherwise it was a good experience Things went smoothly and quicklyI would definately use them again
Excellent experienceQuick and easy the on line app kept me informed on how the loan was progressing and when I needed to provide anythingI highly recommend using them
Had a positive loan experience with Quicken Loan,as a Vietnam War Vet in which I served tours of duty in combat, It was my first experience using my V.A loan benefits with the help of refinancing my to and from yr to yr feel like I have been rewarded for time served, thanks Man
What an easy loan process Jeremy St Laurent and Charlie Hoover made the loan process so easy with no stress at allI am recommending Quicken loans to anyone wishing to get a mortgage! Thank you Jeremy and Charle!
For new home buyers I suggest you have quicken representative go over all the paperwork They assumed I knew more than I didEveryone who I dealt with was very helpful, friendly and knowledgeable
Great Experience, everyone was so friendly and helpful
Truly made the process effortlessThey were able to find a wider range of mortgages than other banks I triedStaff was helpful and availableI would highly recommended them to anyone looking for a mortgage
My Loan Coordinator was fabulous The team came through in the end I was a little disappointed and concerned when it didn't close in days, but the rate still held and everything went on as planned, just a few days late I'd do it again
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
This was the easiest thing I have ever done in buying a houseDenise Roderick got us started in home buying processAnd yes it is hard to come up with paperwork at the blink of an eyeDenise work with us like nobody else couldThen she handed us to GG HarrisAnd she kept the ball rollingNever took her eyes off of the goalAs we got into the final weeks she gave me to Nick and Tony CaneFrom start to finish this was the best thing I had ever doneI got a far better rate then some of my friendsThey're closing dates kept movingDenise and Genia kelp us ontrac with the closing date that we were given a month and a half outIf I had a question at any time day or night I can either email or call themQuicken has showed everyone what customer service really isGreat staff , great product , and a great experience
Very good
Thanks
Everyone I worked with was very professional and extremely helpfulQuicken team made my whole experience pleasant
I was extremely impressed with the professionalism of the Quicken Teams I worked with They were able to retrieve documents (mostly financial documents) that would have taken me quite a while to find and submit I had actually started a VA refi with another company that sent me a list of documents that I needed to get and send in Quicken actually got of those documents and made the whole experience so much nicer
Overall experience was great, just stressful having to provide lots of documents in a short timeframe
This is my second loan with Quicken loansEvery single person that I talk to buy phone was kind courteous knowledgeable and had my best interest at heart When there was ever a problem they truly did bend over backwards to fix it yes I would recommend Quicken loans to anybody
Do NOT give this company phone your number, they will not leave you alone and probably sell all your info to marketers!
I was looking for a quick on what a year mortgage would look likeQuicken Loans had an ad that said something like "mortgage calculator" and if you enter in your mortgage info, you'll receive a quote or rough estimate
That's not what happened
Within an hour my phone is won't stop ringingI provided an email tooI haven't received one emailFinally I pick up the call and politely say:
"I'm not prepared to speak with anyoneI wanted an online quote and would prefer to not receive any more calls."
They calls will still NOT stop
People fill out form and do other things online because they don't always want to talk to someone
This is getting to the point of harassment
FYII actually have a real, active, mortgage with quicken loansThe rates were good, but the experience was pretty badOur mortgage officer or whatever you call them couldn't spell to save her life and her LinkedIn resume says she went to Cornell I didn't know there was a Cornell CollegeThere were a few other unethical things that happened at closing - you can private message me for that story
Bottom line: Don't give quicken loan or rocket your numberEVER
I would try avoid using them for your mortgage loans as wellGoogle Quicken Loans and Department of Justice if you're bored
We've bought several houses and this experience was absolutely painlessSO EASY!!!
The refinancing experience with Quicken Loans was great! They really know what they're doing and were very patient with us who are inexperienced with the techy world! We will be forever customers of theirsScott and Sue Kraft Pine River , NN
My mortgage officer joeM was amazing! He went above and beyond to help us by our homeThings went well until we got to the closing specialistI couldn't get in contact with them over the phoneWe kept playing phone tagOtherwise it was a good experience Things went smoothly and quicklyI would definately use them again
I have nothing but good thisngs to say about Quicken Loans as everyone involved with my process was very curteous and helpful Great customer service
Great experienceVery helpful lender
Excellent experienceQuick and easy the on line app kept me informed on how the loan was progressing and when I needed to provide anythingI highly recommend using them
Had a positive loan experience with Quicken Loan,as a Vietnam War Vet in which I served tours of duty in combat, It was my first experience using my V.A loan benefits with the help of refinancing my to and from yr to yr feel like I have been rewarded for time served, thanks Man
What an easy loan process Jeremy St Laurent and Charlie Hoover made the loan process so easy with no stress at allI am recommending Quicken loans to anyone wishing to get a mortgage! Thank you Jeremy and Charle!
For new home buyers I suggest you have quicken representative go over all the paperwork They assumed I knew more than I didEveryone who I dealt with was very helpful, friendly and knowledgeable