I have used Quicken Loans twice nowBoth times I have had no issues whatsoever and can't believe how smooth the process wasI was able to do EVERYTHING online with the exception of signing the closing documents which was done in the comfort of my own home! Their rates are competitive and the web site is VERY easy to useNice job
This has been a truly positive experience The process was simple and very easy to navigate through and went without a hitch All my questions were answered quickly and Quicken folks talked me through the process The loan went smoothly all the way through closing
I found my experience with Quicken Loans very gratifying The people were friendly and helpful if I had a question The closing was quick and painless At all times, I felt that I was being notified of the loan process It was a pleasant experience!
From the begining until the end of my refinance, it was smooth sailingEvery question answered and explained until I understoodI actually enjoyed the process, that's saying a lot!
I have gone through the mortgage process several times over the years and it is always a somewhat stressful experience to some extent
I have to say that from start to finish the staff at Quicken always answered my questions along the way and went out of their way to accommodate me and my special time line that I was dealing with They said on day one that it would take -to days and it was completed in just under daysI can see why they call themselves "Quicken"
Overall I have to say that they did a great job for me
Thanks
Excellent customer service from all aspects!
Very simple and easy process and every representative was “on top of their game” every step of the way Efficient and effective!!
Would recommend them to anyone
Except for a minor misunderstanding toward the end of the process, our experience with Quicken was a smooth oneEveryone with whom we spoke acted professionally and patientlyWe were able to close in less than a month
This is my third refinancing with Quicken Loans and they just continue to get better and better each time Very knowledgeable with all of the information and great staff support always there to help Keep up the good work Thanks again for all of your help
Originally refinanced my mortgage with Quicken, and I had a decent experience I then refinanced again because THEY called me and said it would make since to get out of my FHA (remove mortgage insurance premium) and into a conventional But to do it cash free, I would have to take points, and go from to for a rate They were very clear in stating it would be easy and hassle free to refinance AGAIN in months to drop the rate back down Needless to say, they would NOT even take a look at refinancing again after months I checked with another lender, and they could get me refinanced However, once they pulled my credit, Quicken (who monitors your credit transactions somehow) called me immediately to try and match the offer They actually gave me a slightly worse offer (same rate of 3.785, but I would not be getting the escrow check differential in the mail of $or so after closing) With that said, I still was okay with staying as it would be more hassle free We just had our house appraised months earlier during the last REFI and posted a 199K value This time around we posted a 189K after adding 10K paver steps out front This inaccurate appraisal allowed them to ask for money at closing, or they would raise the rate I was not okay with it, so they GLADLY closed the loan out Very disappointed they could not assist in making the original terms happen, especially when THEY did the last refinance with a value of 199K etc I am currently looking to switch out from them, as I have dealt with too many people, and they lured me back in, just to disappoint Stay local is my recommendation
Quicken loans was very easy to work withThey were by our side from start to finishThey have very friendly employees that made sure we understood every step
The process did take a few months but other then that everyone I dealt with was very friendly and helpful Every time I had a question my processor answered me the same day I would recommend Quicken Loans
We had a pleasant experience with our loan process However, it did take approxthree months from start to finish, which some of that was due to a slow appraisal, so it was not Quickens fault The only other thing that would slow it down would be the part that I would fax in what loans I would want paid, and they kept showing just what came up on our credit report I was wanting to pay off more than what showed, and not pay a couple that were showing (school loans that my son pays), so it got kind of long trying to get it right, but we/they finally did and it went well from there outIf you live in a rural area, like we do, scheduling a closing can get postponed a few times alsoBut all in all, they seem to be a great company who helped us out when we needed them
Very efficient, no headache, fast and simpleKeep their promise to close date
I have used Quicken Loans twice nowBoth times I have had no issues whatsoever and can't believe how smooth the process wasI was able to do EVERYTHING online with the exception of signing the closing documents which was done in the comfort of my own home! Their rates are competitive and the web site is VERY easy to useNice job
Quicken Loans was extremely easy to work withAll the agents were extremely professional and polite
Great to work with Purchase a new home and they were fantastic Very easy to deal with Rocket Mortgage
This has been a truly positive experience The process was simple and very easy to navigate through and went without a hitch All my questions were answered quickly and Quicken folks talked me through the process The loan went smoothly all the way through closing
I found my experience with Quicken Loans very gratifying The people were friendly and helpful if I had a question The closing was quick and painless At all times, I felt that I was being notified of the loan process It was a pleasant experience!
Fast, easy, and professional
From the begining until the end of my refinance, it was smooth sailingEvery question answered and explained until I understoodI actually enjoyed the process, that's saying a lot!
I have gone through the mortgage process several times over the years and it is always a somewhat stressful experience to some extent
I have to say that from start to finish the staff at Quicken always answered my questions along the way and went out of their way to accommodate me and my special time line that I was dealing with They said on day one that it would take -to days and it was completed in just under daysI can see why they call themselves "Quicken"
Overall I have to say that they did a great job for me
Thanks
Excellent customer service from all aspects!
Very simple and easy process and every representative was “on top of their game” every step of the way Efficient and effective!!
Would recommend them to anyone
Very good company to work with,very helpful in all aspects of our loanI would recommend Quicken Loans to everyone
Except for a minor misunderstanding toward the end of the process, our experience with Quicken was a smooth oneEveryone with whom we spoke acted professionally and patientlyWe were able to close in less than a month
This is my third refinancing with Quicken Loans and they just continue to get better and better each time Very knowledgeable with all of the information and great staff support always there to help Keep up the good work Thanks again for all of your help
Our experience was very positive, all of their reps were professional and very helpful
Originally refinanced my mortgage with Quicken, and I had a decent experience I then refinanced again because THEY called me and said it would make since to get out of my FHA (remove mortgage insurance premium) and into a conventional But to do it cash free, I would have to take points, and go from to for a rate They were very clear in stating it would be easy and hassle free to refinance AGAIN in months to drop the rate back down Needless to say, they would NOT even take a look at refinancing again after months I checked with another lender, and they could get me refinanced However, once they pulled my credit, Quicken (who monitors your credit transactions somehow) called me immediately to try and match the offer They actually gave me a slightly worse offer (same rate of 3.785, but I would not be getting the escrow check differential in the mail of $or so after closing) With that said, I still was okay with staying as it would be more hassle free We just had our house appraised months earlier during the last REFI and posted a 199K value This time around we posted a 189K after adding 10K paver steps out front This inaccurate appraisal allowed them to ask for money at closing, or they would raise the rate I was not okay with it, so they GLADLY closed the loan out Very disappointed they could not assist in making the original terms happen, especially when THEY did the last refinance with a value of 199K etc I am currently looking to switch out from them, as I have dealt with too many people, and they lured me back in, just to disappoint Stay local is my recommendation
Quicken loans was very easy to work withThey were by our side from start to finishThey have very friendly employees that made sure we understood every step
GreatYou guys are amazing
The process did take a few months but other then that everyone I dealt with was very friendly and helpful Every time I had a question my processor answered me the same day I would recommend Quicken Loans
Very good company to do business with
We had a pleasant experience with our loan process However, it did take approxthree months from start to finish, which some of that was due to a slow appraisal, so it was not Quickens fault The only other thing that would slow it down would be the part that I would fax in what loans I would want paid, and they kept showing just what came up on our credit report I was wanting to pay off more than what showed, and not pay a couple that were showing (school loans that my son pays), so it got kind of long trying to get it right, but we/they finally did and it went well from there outIf you live in a rural area, like we do, scheduling a closing can get postponed a few times alsoBut all in all, they seem to be a great company who helped us out when we needed them