Facebook

Initial Business Response /* (1000, 5, 2015/04/16) */
Hi,
It looks like your account was suspended by mistake. I'm so sorry for the inconvenience. You should now be able to log in. If you have any issues getting back into your account, please let me know.

Thanks,
[redacted]
Community...

Operations
Facebook

Initial Business Response /* (1000, 5, 2015/04/02) */
Hi [redacted],
Thanks for verifying your identity. We've reactivated your account, and you should be able to log in now. You can take a few steps to make sure you don't lose access to your account again:
- Verify your account. Learn how to...

verify your account in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
- Upload a profile picture, and make sure to use your authentic name and date of birth
- Only send messages and friend requests to people you know personally
- Follow the Facebook Community Standards: https://www.facebook.com/communitystandards/?ref=cr
Thanks,
[redacted]
Community Operations
Facebook

Hi [redacted],Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities.To learn more about this, we recommend reviewing our Community Standards: [redacted] Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution is satisfactory to me. The business opened my account active and everything is normal with the use of the account. I thank you for your assistance, you have been a driving force in solving an issue. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:
I have already deactivated my account within Facebook; my complaint was that the company has not deleted my details from the web weeks thereafter. If anyone at the company had read complaint, this would have been crystal clear.
 
There is no way to contact Facebook, other than by loggin on, which tells you everything.
 
The Revdex.com has been no help in this.
Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I need to merge two Pages: [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report abuse on Instagram (ex bullying, harassment, spam): [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- I believe my content was removed in error: [redacted]Thanks,The Facebook Team

The issue has NOT been resolved with me personally.

Complaint: [redacted]I am rejecting this response because:
None of the reasons given is something that pertains to my situation.  I've done nothing wrong to have been blocked, nor was I given an option to dispute this.  There is no way of getting a hold of anyone at Facebook.  Facebook took away my freedom to speak and punished me and didn't even give me a reason why.  They just said I violated their terms of service and put me on block.  I want to know exactly what I said that was wrong.  The post they said they deleted and blocked me for had nothing that violated their terms of service.Sincerely,[redacted]

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/07/23) */
Hi [redacted],
Thank you for reaching out to us via Revdex.com. A member of our team accidentally removed your post. This was a mistake, and we sincerely apologize for this error. We've since restored the post. You should now be able to see it, and have...

full use of your profile.
Thanks!
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/07/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Facebook removed several posts that did not violate their Community Standards. None of the posts were reinstated, as specifically requested.
Final Business Response /* (4000, 17, 2015/08/25) */
Hi,
We've investigated this issue, and it looks like the problem you were experiencing with your Facebook account has now been resolved. If you're still experiencing any problems with your Facebook account, please reply to this email with details on what you're experiencing so that we can assist you.
If you have any other questions about Facebook, visit the Help Center:
http://www.facebook.com/help
Thanks,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 19, 2015/08/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Though I'm now unblocked, I cannot operate my Facebook page at all because people are constantly reporting my posts and I'm getting blocked as a result. I've reached out to Facebook several times and they wouldn't reply. Lastly, my posts still haven't been restored.

Revdex.com:
This is the link to my main...

account[redacted]I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]
- I need to report an unauthorized charge or request a refund: [redacted]Thanks,
[redacted]The Facebook Team

Initial Business Response /* (1000, 7, 2016/02/08) */
Hi [redacted],
I am so sorry to hear about your disappointment. We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help. Sorry for any...

inconvenience this caused.

We also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (2000, 9, 2016/02/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Hello Meryl,
While I accept your reply, a couple of things should seriously be considered by Facebook's owner, [redacted]:
1) For prevention of Identity theft, allow [redacted] names instead of their real name ... easy pickings for phishers. The only person that may need the real name would be facebook personnel, but not the whole world. The person creating the account can contact his real friends via inbox and tell them who they are to become fb friends.
2) Be much more concerned with profanity and [redacted] pics on the site than a decent fb page that uses a [redacted] name
3) If you continue to demand users to use their first and last name, then it should be mandatory for employers (like yourself, Meryl) to disclose your true identity in the form of first and last name. Why don't you? It's a little eerie giving my ID info to a person that I cannot prove is who they say that they are.
4) If first and last names are truly a huge issue, there would not be so very MANY MANY MANY people on their using harmless [redacted] names. I should have been allowed to continue to use Godis Good or [redacted].
I am thankful for the avenue to be able to connect with friends, family, and promote events to targeted audiences on Facebook. Thank you, sincerely, for that!
Should you change your mind and allow me to use [redacted] again, just let me know and I will change it for the final time. There are quite a lot of [redacted]'s already on there with no one forcing them to change their name, so am not at all sure why I was targeted. My wall is 100% harmless.
Thank you for your brief response to my lengthy letters.
Kind Regards,
[redacted]

Hi,Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.Thank you for contacting Facebook,[redacted]
The Facebook Team

Complaint: [redacted]
I am rejecting this response because: Like I said, FB always respon with template answer without check and recheck what actually happen. I have sent more than 5x my ID and always get the same template answer: ask me to send ID! Check this: [redacted], [redacted], [redacted]
Sincerely,
[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the content you are reporting?Thanks,
[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business: [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:
- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I hope you do facebook
Sincerely,
[redacted]