Facebook

Initial Business Response /* (1000, 6, 2015/07/21) */
Hi [redacted],
Thank you for reaching out to Facebook through the Revdex.com. It looks like you were blocked from using certain Facebook features. We have limits in place to prevent behavior that other people on Facebook may find disruptive or abusive....

Please be patient while you wait for this block to be lifted.
Remember:
- Most blocks are temporary
- We can't lift the block early
- Once you're allowed to use this feature again, you may need to slow down or stop this behavior so you don't get blocked again
To learn more about Facebook's policies, please review the Facebook Community Standards:
https://www.facebook.com/communitystandards

Thanks for contacting Facebook,
[redacted]
The Facebook Team

Hi [redacted]Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.Thanks,
The Facebook Team

Complaint: [redacted]
I am rejecting this response because:Facebook 1st and 2nd response proved useless.  I could not delete this account because facebook security measures were preventing me from logging in and deleting this account.  With this 2nd response from Facebook, they are saying that they do not have the power to deactivate or delete my Facebook account.  That certainly have the power to delete Facebook accounts for any number of reasons.  If Facebook cannot delete Facebook accounts, how can anyone else do it?  So put another way, Facebook is saying that Facebook cannot delete my Facebook account and they have no control over their accounts.  Ridiculous and Unheard of.  I don't expect anything more at this point but this is a totally unsatisfactory response from Facebook, for them to state that they cannot delete/close one of their accounts at the user's request! Any bank or credit card will close any individual account immediately upon request.  But Facebook can't do that.  Something is wrong with Facebook. [redacted]

Hi,I'm sorry you feel the previous response didn't properly address your issue. I'd recommend you attempt again to find a solution at the link:[redacted]Under the cover photo of a Page is a box which includes the option 'Is this your business?' where we handle these kinds of admin change requests.Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:The links for the help center are not helpful to me. All I'm asking is that the page be deleted. As I have continuously stated, I deactivated my Facebook account in 2012. I don't remember which email address I used to set up the account. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: Will continue contact with the company to provide further detailsSincerely,[redacted]

Complaint: [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me if they follow through.  In and of itself their response is not a solution.Sincerely, [redacted]Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
 
The hacked email that I no longer have access to is ([redacted])
The new email that i've been trying to add for a  month is ([redacted]

Complaint: [redacted]I am rejecting this response because:
Account Email: [redacted] .
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I have submitted copies of my identification multiple times over the last few months. I just submitted a copy of my drivers license, personal health insurance and car insurance as per your website saying they were acceptable forms of identification. I'm really not sure what's going on or why this is so difficult but I appreciate any help I can get. My email linked to my account is [redacted]Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/10/14) */
Hi [redacted],
Thanks for your email. We don't offer personalized support for username updates, but the Help Center is full of answers to common questions and issues. Learn more about usernames in the Help...

Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr

Please note that usernames on both Timelines and Pages can be updated one time by visiting www.facebook.com/username. Usernames are subject to availability.

Thanks,
[redacted]
Facebook
Initial Consumer Rebuttal /* (4200, 9, 2015/10/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Facebook is not being fair and they are not understanding that it's not my username that I need it's the facebook address that I need to be reset for the new page I created. They are not allowing me to set an address to the an additional page. My original page facebook.com/[redacted] is fine. Its the new business/cause and new project called [redacted] that has no address. They have set a default address https://www.facebook.com/[redacted]-XXXXXXXXXXXXXXX/timeline/ that is long and my fan base can't access the new page unless they type in this very long url. Also, since this complaint it seems that they are not allowing my new likes to register. I know this to be true because I should have several likes that are showing up under the new page. This is very unacceptable and very callous. ALL I WANTED WAS TO CREATE A NEW PAGE (injunction with my existing page)WITH AN ADDRESS SO MY FANS COULD FIND THE PAGE facebook.com/[redacted]day easily. I SHOULDN'T BE PENALIZED AND LOCKED OUT OF BEING ABLE TO SET A SIMPLE ADDRESS FOR NEW PAGE. MY USER NAME IS FINE ITS THE FACEBOOK ADDRESS! ITS THE FACEBOOK ADDRESS!! A DUMB PROBLEM FOR SUCH A SO CALLED GENIUS COMPANY!! Facebook and Mr.[redacted] should be ashamed of doing business that harms rather than helps. Very unacceptable facebook, very unacceptable for a very positive effort called [redacted]. At the end of day I guess Facebook doesn't really want & could care less about satisfying customers or WORLD PEACE!!! -[redacted] creator/founder [redacted] Sign Brand

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Hi, To help prevent this type of block from happening again, please review and follow the Facebook Community Standards: https://w[redacted]Keep in mind that people who repeatedly don’t follow the Community Standards could permanently lose access to their Facebook account.Thanks,[redacted]Community OperationsFacebook

Initial Business Response /* (1000, 5, 2015/04/02) */
Hi,
Thanks for contacting Facebook.
If you received a warning for something you posted that was removed, please learn about our policies here: https://www.facebook.com/communitystandards/
For more information about warnings, visit the...

Facebook Help Center: https://www.facebook.com/help/?page=[redacted]
Thanks!
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/04/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have material that Facebook sent to my feed., a picture of guys in prison raping another guy with him on a dog leash. I also a I said have a photo I can attach of a group that shows some tasteful forms of the nude human body. Facebook also manipulates my page by having me to do those word puzzles when they know I have signed into my account successfully. I have a new pc and my browser is up to date. MY ID for FB is [redacted]@aol.com. I think you asked for password [redacted] if that is correct let me know, that request seems unusual.
Final Business Response /* (4000, 9, 2015/04/16) */
Hi,
Thanks for bringing this to our attention. The best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook.
You can learn more about using report links by visiting the Help Center:

https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
Facebook also provides several tools for addressing abuse on the site, including:
- Sending a message to the person who posted
- Blocking the person from contacting you
- Reporting the person if their behavior is abusive
Learn more about these tools in the Help Center:

https://www.facebook.com/help/tools/?ref=cr
Thanks,
[redacted]
Community Operations
Facebook

Hi Trevor,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I believe my content was removed in error: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/09/18) */
Hi [redacted],
It looks like your account was caught up a few weeks ago in a spam attack. It's possible that our automated systems caught it and cleaned it off your account before you saw this. However, what that can sometimes mean is that we need...

to make extra certain that it's really you posting, which is why you were seeing the security questions. If you're still seeing this, let me know, otherwise you should be able to post without any problems from now on.
Thanks!
[redacted]
Community Operations
Facebook

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2014/12/17) */
Hi [redacted],
Thank you for reaching out to Facebook. If you are still having technical issues with the texted login approvals code not working, then please visit this page in our Help Center to troubleshoot and/or submit a report directly to...

our customer support teams:
https://www.facebook.com/help/XXXXXXXXXXXXXXX
Additionally, we understand your caution, but in order to protect the information on the account, we require you to verify your identity by providing a copy of your government-issued photo ID.
If you'd feel more comfortable uploading your ID through the Help Center, please fill out this form:
https://www.facebook.com/help/contact/submit_id
Before you scan or take a picture of your ID, be sure to cover up any personal information that we don't need (ex: your address, license number, etc).
Note: we will permanently delete the document you send after we resolve your issue.
After you submit your ID, please respond directly to this email so we can review your documents and assist you further. To learn more about this process, and what types of IDs we accept, please visit the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
If you don't want to reopen this account, there's no need to respond to this email. This account will remain locked as a security precaution. Let us know if you have any further questions.

Thanks,
Neal
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2014/12/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No government ID or any kind of ID was required to set up this face book page in the first place, therefore I WILL NOT provide one to face book now. I have set up my page under my "nickname" to protect my identity and my address. I do not want my full name and address to be made public (which it will be once it is given to face book) and I believe this is an invasion of privacy. I also believe that the general public needs to be aware of these types of information being gathered by face book. I have read the types of ID requested, color driver's license, birth certificate, gov't ID etc. This is NOT acceptable since it was not required to set up the page to begin with. My bank doesn't even request such ID's (Plural) to access my accounts. I will just let the face book page sit there with no activity, because there isn't anything personal on it!!!! Or face book can deactivate the page and this matter will be resolved. Until that is done this complaint shall remain OPEN!!
Final Business Response /* (4000, 31, 2015/03/19) */
Hi [redacted],
Thank you for your reply. We're sorry to hear about any frustration or confusion you've experienced with Facebook.
At this time, we're unable to verify who owns this account. Please note that we won't be able to process your deletion request unless you send the appropriate identification. You'll find specific examples of the types of ID we can accept in the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/
Thanks for contacting Facebook,
[redacted]
The Facebook Team
Final Consumer Response /* (4200, 33, 2015/03/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Face book requested me upload a color copy of my driver's license, copy of my birth certificate and government issued ID to verify who I was just to CLOSE my face book page. I believe this request is EXCESSIVE, especially since all I wanted to do was close my face book page. I offered to send a notorized affidavit which contained my name, birthday and hometown (which is all that is on my face book page) faxed to the Revdex.com in CA which would then send to Face book to verify who I was. This offer was rejected by Face Book and kept requesting on almost a daily basis via my e-mail account that I UPLOAD these sensitive documents for the world to see. I believe this was a security risk to me and also costly as I do not own a device in order to copy and upload these documents. My face book page can just sit there with no activity from me as that is easier on me than to comply with face book request for these documents. The latest addition to this Revdex.com complaint was for Face Book to STOP sending me e-mails that kept requesting me UPLOAD these IDs. The latest response from Face Book above is the same one that I have received too many times to count and says no more than what I have just outlined here. I offered a method to verify who I was, Face Book rejected that offer so my Face Book page can just sit there with no activity from me. I do not wish to have any more contact with Face Book and they ARE NOT getting my personal sensitive IDs uploaded. That decision is final. I wish I had NEVER opened a Face Book page to begin with, it has been nothing but trouble. There should be a simple way for someone to just DELETE their page without putting themselves at a security risk!!!!!!!