Facebook

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
 
I understand that temporary blocking is a necessary and useful tool to discourage and disable spammers or other such people but I have done nothing that would potentially flag me as suspicious. I have only friended people that I am extremely close to in real life and I have commented on just three or four posts total. I did join a couple groups related to my university but that is it. So far I have retained access for a few days and I'd like to thank you for anything you might have done to help with that!
Sincerely, [redacted]

Complaint: [redacted]
I am rejecting this response because:further action requiredThank you [redacted]. I look forward to hearing from you.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I already sent ID and have gotten no response. 
Sincerely,
**  [redacted]

Hi [redacted],Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,**The Facebook Team

Initial Business Response /* (1000, 5, 2014/09/11) */
Hi [redacted],
Thanks for contacting Facebook.
I am looking into your request, but need more information to locate your account. Please provide as much of the following account information as possible:
Your full name as it appears on...

Facebook
Your date of birth (month/day/year)
Email address originally associated with your account
A link (URL) to your timeline on Facebook
Please also provide the first 6 and last 4 digits of the card number which you made the ads payments on.
I'll investigate the matter as soon as I receive this info.
Thanks,
[redacted]
Payment Operations
Facebook

Complaint: [redacted]I am rejecting this response because:
 
                  AGAIN,    I  RECEIVED   A    NON -  RESPONSE   FROM    FACEBOOK.     IT  IS   OBVIOUS,    THAT    YOUR   RevDex.com  BRANCH  IS  NOT
                  RECEIVING   A    MESSAGE  FROM    A   HUMAN   ORIGINATOR  AT   FACEBOOK.     AS  SUCH,    AS  LONG    AS   I   RECEIVE  THIS  KIND  OF   DISRESPECTFUL
                  NONSENSE   FROM    FACEBOOK,   I  SHALL  REJECT   IT.
 
                  Thanks,
 
 
         [redacted]
      [redacted]
  
   
 
Sincerely,[redacted]

Hi [redacted]Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,
[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/06/22) */
Hi [redacted],
This issue should now be resolved. We apologize for any inconvenience this may have caused.
If you have any other questions, please visit the Help Center for more information:
https://www.facebook.com/help/?ref=cr
...


Thanks,
[redacted]
Community Operations
Facebook

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2016/03/07) */
Hi [redacted],
Thank you for bringing this name change to our attention. We have submitted it to the appropriate team, and will ensure that the correct action is taken.
Regards,
[redacted]
Facebook
Initial Consumer Rebuttal /* (3000, 10,...

2016/03/17) */
The original page has now changed web addresses to: https://www.facebook.com/Hancock-Law-XXXXXXXXXXXXXXX/
Final Business Response /* (4000, 12, 2016/04/04) */
Hi [redacted],
Thank you for your patience. We are looking into this issue and will be reaching out to you in a separate email thread once we know more.
Thanks,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 14, 2016/04/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I'm still waiting on a resolution to the issue.

Initial Business Response /* (1000, 5, 2014/10/01) */
Hi [redacted],
I'm sorry to hear that you are concerned about the advertisements that you are encountering on Facebook. For more information on how Facebook decides which ads to show you and how you can control the ads you see, please refer to...

the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX
Thanks,
[redacted]
The Facebook Team

Initial Business Response /* (1000, 6, 2015/07/21) */
Hi [redacted],
We'd like to help, but need a little more information first. Please describe the problem you're experiencing with Facebook in as much detail as possible, and include any relevant web addresses (URLs).
The more detailed you can...

be, the easier it will be for us to assist with this issue as soon as possible.

Thanks,
[redacted]
Community Operations
Facebook

Initial Business Response /* (1000, 5, 2015/06/22) */
Hi [redacted],
Unfortunately we are not able to review this issue further unless contacted directly by the owners of the business. Please direct them to the following form so they can report this issue to our Intellectual Property team:...

https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX.
Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately the reporting of a violation did not result in any positive outcome. Trying to report this type of business duplicate site is cumbersome and apparently impossible to get results. We have spent hours trying to report this violation via the Facebook websites, to no avail. Sorry to say that this may require legal action to solve.
Final Business Response /* (4000, 9, 2015/06/25) */
Hi [redacted],
Thank you for writing in. I apologize for any inconvenience this issue might have caused. For legal reasons, we are not able to take action in this case unless contacted directly by the owners of the business. As mentioned before, please direct them to the following form so they can report this issue to our Intellectual Property team: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX.
Thank you,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 11, 2015/06/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Read my rebuttal of June 23, 2015

Initial Business Response /* (1000, 5, 2015/05/12) */
Hi [redacted],
We've changed your name and reactivated your account. You should now be able to log in.
Please keep in mind that you'll no longer be able to update your name from your settings. If you need to change your name in the future (ex:...

you get married), please fill out this form:
https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX/?ref=cr
You can also list another name (ex: nickname, maiden name) on your profile along with your authentic name. Learn more about other names in the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
We are sorry to hear that you're concerned about your safety on our site. Facebook is about sharing, and our privacy controls give you the power to decide what and how much you share.
You can adjust your Privacy Settings so no one except your friends on Facebook can see certain information listed on your timeline. Start by visiting the Privacy Settings page, which you can access from the Account drop-down menu at the top of every Facebook page.
Control basic information your friends will use to find you from the Connecting on Facebook section.
Control who can see what you share by selecting one of the four global privacy setting groupings (Everyone, Recommended, Friends of friends or Friends only) in the "Sharing on Facebook" section. If you'd like to further customize these settings, click on the Customize settings link towards the bottom of that section.
Control how your information is shared externally from the "Applications and Websites" section.
Block specific people or applications from interacting with you on Facebook from the "Block Lists" section.
We recommend that you consider blocking the user involved in the report. People you block won't be able to find you in searches, view your timeline, or contact you with pokes, Wall posts, or personal messages. You can block people by adding their names to your block list at the bottom of the Privacy page, or by checking "Block this person" when you report them. These people will not be notified when you block them, and any existing ties you have with them will be removed.

For more information on editing your Privacy Settings, please visit the following link to Facebook's Help Center:

http://www.[redacted]
Please remember that you should also contact the authorities if you ever feel threatened by something you see on the site.
Thanks,
[redacted]
Community Operations
Facebook

Complaint: [redacted]I am rejecting this response because FB is asking me to provide ID I already provid** several times. It's strange that the exactly same picture of my ID was OK to release access to my account few months ago and now it's not acceptable.
Yes, I do use FB on my phone, laptop, and desktop. I tri** all those devices to access my account unsuccessfully.
Sincerely,[redacted]

Hello,
 
Sorry for any inconvenience. If you have any further questions, please visit our Help Center at the following address:
[redacted]
Thanks for contacting Facebook,
[redacted]

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
here is the facebook page that we are having problems using
 
[redacted]
 
Sincerely,[redacted]

The link to my business's facebook page is [redacted] Thank you,[redacted]  Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/09/24) */
Hi [redacted],
Your account was suspended because you posted something that violated Facebook's Statement of Rights and Responsibilities. To learn more about the expectations set by Facebook's Statement of Rights and Responsibilities, please refer...

to our community standards at https://www.facebook.com/communitystandards.
We apologize for any inconvenience and appreciate your cooperation going forward.
Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Shame. They did not answer my question at all. My comment did not violate any of their rules - I read them all. They are just too lazy or afraid to actually tell me which policy it violated as I originally asked.
Again, tell me exactly how and which policy my comment violated. It's not that hard or you are covering up your mistake.
Final Business Response /* (4000, 9, 2015/10/01) */
Hi [redacted],
Thanks for writing back in. We have double-checked and can confirm that your comment was in violation of our Statement of Rights and Responsibilities. We cannot go into detail regarding the nature of the violation for privacy reasons, and we apologize for any inconvenience this causes.
Thanks,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 11, 2015/10/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Guess I will see you in court. You won't get off the hook this easy.