Facebook

Complaint: [redacted]I am rejecting this response because: It is absurd. I want to close my facebook page. I can not get through to facebook to just close my page. Instead they send canned responses stating the same thing they said the time before. Please make a negative case against facebook. They have stolen my trademarked information and refuse to responsd online via certified letter or Revdex.com.Sincerely,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account in question?Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: the articles and the photo id proof they are talking about . I have sent my id proofs for almost 5 times and they are not responding to it and as well as there was no email from facebook giving any reason for why on gods earth my account was disabled and it has been more than a week and still my account is not active so I dont think that they are understanding my problem  facebookI just want you to enable my account as it was not a single change accepted and I want a reason why the hell you did it in first place.
Sincerely,
[redacted]

(The consumer indicated he/she DID NOT accept the response from the business.)I created the page, I am the only person who could be an admin. My personal account is listed as an editor, and no one else can give me access. The fanpage account I used to create it was disabled by Facebook and it told me to login through my personal account; however, my personal account is listed as an editor and cannot change anything. Therefore, as of right now there is no admin, which you can verify. Nobody else is using it and all I'm trying to do is delete it. What do I need to do to show you that I am the person who made it so you can delete it?

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. They have asked for additional information so that they may be able to resolve my issue. As I have mentioned before, I am not able to retrieve the security code from facebook in order to verify additional emails with my account. I know that this is specific to the account and not anything else as I have called my ISP and even made a second "test" account to see if I could verify the exact same email address and the security code was recieved, however, my current account doesn't get security emails sent to ANY email. Because this is presumeably not an issue that can be solved through informing me of something I am unaware of (given that information in the 'help center' was insufficient) or could be fixed on a larger scale (given that many others have had this issue on the facebook help center forums) I would appreciate this issue being resolved manually through emailing my account with a security code or providing an alternative method to attaching my educational email to my facebook account.Here is my facebook account as requested: [redacted]and the email which I would like to attach to it is as follows: [redacted]Thanks for looking into this,Sincerely [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have enabled my account. I only hope it stays that way. 
Sincerely,
[redacted]

Hi [redacted]Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,**The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I already have uploaded the ID a few times but no response whatsoever from it :/ Sincerely, [redacted]

Hi,Thanks for reaching out to Facebook through the Revdex.com. It looks like you already have an open support ticket with us regarding this issue. The best way for you to get help is to respond to the email with the requested information. Thanks,[redacted]The Facebook Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/06/03) */
Hi [redacted],
Thanks for contacting the Revdex.com. I apologize for the inconvenience on your ad payments.
Please note that your ad charges are not prepaid and will be billed as your ads deliver. In any case, your primary payment method will always be...

charged for all of your ad campaigns. Another payment method on your account may be charged if a payment on your primary payment method fails.
Learn more about changing your payment method:
https://www.facebook.com/help/newpayment?ref=cr
As far as your billing schedule, you'll be charged for your ads each time you reach a certain billing threshold, as well as at the end of the month for any leftover balance you have.
The first billing threshold is $25, and will rise with each successful charge to $50, $250, $500 and $750.
You can always check your current billing threshold in the Billing section of your ads manager:
https://www.facebook.com/ads/manage/billing.phpref=cr
Thanks,
[redacted]
Ads Payments
Facebook

Hi [redacted],Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team

Hi,Thanks for letting us know about this. While we can't help with this issue here, we want to make sure that your report gets into the right hands. To let us know about something that doesn't belong on Facebook, you can use the “Report” link near a post, profile, photo or comment. To learn more...

about how to report different things, please visit the Help Center: [redacted]Thanks,**The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to report an unauthorized charge or request a refund: [redacted]Thanks, The Facebook Team

Hi [redacted], 
Please login to your account and follow the on screen instructions to make the profile into a page. 
Thanks, 
[redacted]
The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted]Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Hi **,Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.Thanks,[redacted]The Facebook Team