Facebook

Hi,Thanks for your email. We are discussing your request with our Pages team. Once we know more, we'll follow up with you.
 
Thanks[redacted]Community OperationsFacebook

Initial Business Response /* (1000, 5, 2015/06/10) */
Hi [redacted],
Thank you for your inquiry through the Revdex.com. To address your inquiry in the most expedient manner, please visit the Payments Support Contact Form: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX. A...

Facebook representative will then be able to fully investigate your account.
Thank you for contacting Facebook,
[redacted]
Ads Payments
Initial Consumer Rebuttal /* (3000, 7, 2015/06/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The link on the response is an automated checklist that does not help me resolve my issues.
Final Business Response /* (4000, 9, 2015/07/01) */
Thank you for your inquiry through the Revdex.com. To address your inquiry in the most expedient manner, please visit the Payments Support Contact Form: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX A Facebook representative will then be able to fully investigate your account.
Thank you for contacting Facebook.
[redacted]
Payment Support Specialist
Facebook
Final Consumer Response /* (4200, 11, 2015/07/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The link provided by "someone" from facebook takes me to "Disabled Payments and Ads Manager". This is probably an automated response that shows that they have not even looked the reason I am complaining. My request is simple. I paid $900+ to advertise with facebook and I found out that facebook was actually blocking my site. Users could not post hyperlinks to my site. It is an educational site that facebook was blocking it as being unsafe. I need my money back.

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID .
 
Facebook has asked me to respond to their message. My profile URL is [redacted], used with email [redacted], and the name is [redacted]. [redacted] is My nickname as my legal name is often misspelled and mispronounced. Sincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I believe my content was removed in error: [redacted]- I’m having issues with my name on Facebook: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my [redacted]Thanks,The Facebook Team

Complaint: [redacted]I am rejecting this response because: ok again the options on[redacted] to get my account back won't work for me because when I made my account I didn't put my real birth day and I no longer have the only computer that I used to log into Facebook it's broke. I tried the Id option but I was denied even tho... The Id has the same name as my facebook account and the email that you were sending messages to is the login for the account. So.... Now please explain how do I get my account back if the only options don't work and the account was not compromised... And the account has been locked for a long time..Sincerely,[redacted]

Hi,
Thanks for your response. We're sorry to hear that you're still having problems accessing your account. To get immediate help, please visit: [redacted] Please keep in mind that we won't be able to respond to any additional questions here. Thanks,[redacted]
The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2014/08/19) */
Hi [redacted],
Thanks for your email. It looks like you're reporting an account that was hacked. To get immediate help, please report the hacked account:
https://www.facebook.com/help/hacked
This section of the Help Center will help you...

secure your account and learn how to keep it safe in the future. This is the best way to get additional support for your account.
Thanks,
[redacted]
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2014/08/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no where to directly message Facebook concerning this, I tried multiple emails and no responses. My Account was hacked and they took my Facebook page "Seems Legit" and I would like it back. I want to work with Facebook and get it back, I am sure of this being possible.
Final Business Response /* (4000, 9, 2014/08/22) */
Hi [redacted],
We've reviewed your report, and it looks like this is no longer an issue. If this problem comes up again, just reply to this email with details, and we'll do our best to help.
We'd also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Have a great weekend!

Thanks,
The Facebook Team
Final Consumer Response /* (4200, 11, 2014/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes, my Facebook Account was hacked but that is NOT what I am reporting my FACEBOOK FAN PAGE is what has been stolen from me when they hacked my account and my FAN PAGE is what I want back, I don't think you guys are understanding I am trying to say. My account was fully secure and it was hacked and the hackers stole my FAN PAGE "seems legit" the URL is https://www.facebook.com/seemsleigt and Revdex.com has resolved a problem I had with the page before and hopefully they can get through to Facebook and give me my page back. Again, my fan page was hacked, I have my account back and more secure than ever.

Complaint: [redacted]I am rejecting this response because: this is a robotic/repetitive response.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:As I previously stated in my message, please read my full compliant as the URL of my profile is in there! I feel like this isn't even a person that I'm communicating with.. I'll copy and paste it from my complaint.
[redacted]
Email: [redacted]
Also I took a snapshot of my complaint as attached 
Sincerely,[redacted]

Final Consumer Response /* (2000, 5, 2016/02/03) */
I Just Looked Up On What Name Can A person Use On Facebook And Apparently I'm Supposed To Use mt Real name And I Did Not about This Until Now, Or Rather I Don't Recall Them Saying Anything To Me About This Change In Policy, But What's Funny About...

That Is The Fact that When I called They said My Page Was Hacked But The Real Reason Was The Name I Used On Facebook Page And That Was R [redacted] And The Reason Behind That Was, When My Mother was Alive So Many People In My Family Said They Loved And Cared A Great Deal For Her But In Fact That Was A Lie So Many Years Ago I changed It To Honor Her And At The Same Time See Who Truly Loved Her they wound Know These Last Names [redacted] Were Her first Names, And Strangely Enough No One Could Find Me But Of Course I Had To Shorten My friends List So I Could Keep Those That Said They Loved My Mother But In Fact Did Not So This Is The Reason Facebook Has Locked My Out Of Facebook The In All Fairness To Myself This Still Does Not Explain The Fact The Only One Email Associated With The Account In Question Which Is R [redacted] The Email Has Not Changed But For Some Reason I'm Not Who I Say I Am Okay, Facebook Says This Is To I Quote Facebook is a community where people use their authentic identities. We require people to provide the name they use in real life; that way, you always know who you're connecting with. This helps keep our community safe, Keep People Safe From Who, People Can Still Makeup Fake Names And Fake And Identities, So What Fantasy World Is Facebook Living In, And Again Like A Broken Record, It Still Does Not Explain Why Those Phone Numbers I Provided Before, Which Ask People To Pay $50 Or So To Quote Fix Their Hacked Facebook Page Does This Sound Like Facebook Is Trying To And Again Quoting Facebook Own Page Facebook is a community where people use their authentic identities. We require people to provide the name they use in real life; that way, you always know who you're connecting with. This helps keep our community safe,
Well I Must Be Reading To Much Into IT I Guess ?, Because Keep Our Community Safe From Who, People Other Then Facebook I Guess, Anyway I Hope That You can Still Investigate The Fact The Facebook Is Using Third Party Companies As Extortionist On Their Users To Make More Money Off Users On Facebook Inc, As I Respectfully Ask This Case Of Mine To Be Closed Because I can't Win With These Facebook Scammers , Thank You So Very Much For Your Time And Effort [redacted] GOD Bless You.

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 6, 2016/01/05) */
Hi [redacted],
We can't deactivate or delete your account for you in this case. However, you can deactivate or delete your account at any time.

Learn more in the the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/

We...

appreciate your understanding.
Thanks,
[redacted]
Community Operations
Facebook

Hi [redacted],I'm sorry for the inconvenience of your account being mistakenly taken down, and I'm glad you were able to resolve it.We appreciate you taking the time to contact us about the fake accounts, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted] Thanks, The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report an impostor account on Instagram: [redacted]- Report abuse on Instagram (ex bullying, harassment, spam): [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,[redacted]The Facebook Team

I'm not sure what more information is needed but I will explain that I did not authorize charges on my Facebook account when I contacted the "help" link on Facebook. The help link didnt have any information pertaining to Facebook charging "like pages". I then sent a message thru a "report a problem" and explained my issue with my account being charged. The generated message from Facebook explaining that they get several messages but try their best to respond to as many messages as possible. As of yet I have not received any correspondence from Facebook.

Initial Business Response /* (1000, 8, 2015/07/30) */
Hi [redacted],
We've determined that you're ineligible to use Facebook. Your account has been removed for violating the Facebook Statement of Rights and Responsibilities, Section 4.6.
For more information about the Facebook Statement of Rights...

and Responsibilities, please visit:

https://www.facebook.com/legal/terms?ref=cr
For safety and security reasons, we can't provide additional information as to why your account was disabled.

This decision is final.
Thank you,
[redacted]
Facebook
Initial Consumer Rebuttal /* (3000, 10, 2015/08/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I believe that after 1.5 years, it's a little too late for Facebook to decide I'm ineligible. I will be filing a civil rights action against Facebook in U.S. District Court, so they won't have to bother sending me the same bland response again.
Final Business Response /* (4000, 12, 2015/08/05) */
Hi [redacted],
We've determined that you're ineligible to use Facebook. Your account has been removed for violating the Facebook Statement of Rights and Responsibilities, Section 4.6.
For more information about the Facebook Statement of Rights and Responsibilities, please visit:
https://www.facebook.com/legal/terms?ref=cr
For safety and security reasons, we can't provide additional information as to why your account was disabled.
This decision is final.
Thank you,
[redacted]

Complaint: [redacted]I am rejecting this response because: What makes our support request not the "type" handled through the Revdex.com?  The festival is in need of support.  Please do not bully us.  We provide support to social service members of our community and value our presence on Facebook.  Please give us a hand, it will be appreciated.
Sincerely,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account?Thanks,
[redacted]The Facebook Team