FanBox

Hello [redacted],A Power User Subscription is a monthly subscription. If your account does not have the entire amount by the time your current subscription expires it will withdraw from your outside Payment source.Your Power User Subscription for August was upgraded to the Blue Star on August 18th and...

expired on September 18th. Your account used the funds available within your account then charged the rest to your outside payment source. Due to your current power user status, you have more Ad Credits Available to you as well as a greater base for your posts.To help you earn from this power User subscription which cost you $4,000 you should be hitting your goals each day or as many of them as possible. If you are not hitting your goals you may want to consider lowering your Power Usage as you may be losing money by not utilizing it to the fullest extent.Your goals can be viewed on your power user page, but I have also included them here: http://prntscr.com/cob5sjIf you are Bronze your monthly fees will not need to be paid but your account will still calculate them each month as that you are still earning with the Ad Credits. You have the ability to pay your fees with from your earnings that are greater than your fees and ad credits utilized. Beyond that, each month you have the ability to pay a portion of your fees with your matured and non-matured earnings through your Power User Subscription. This must be done manually from your “My Ad Credit” page each month before your fee is due.The goals are created to help all user maintain quality of life while maximizing their earning potential. For further questions concerning your account please email us at [email protected] you,The empowr Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[This business did not confirm they took my credit cards off my account. They did not let you save your credit cards to the account you create. They purposely keep them in a separate place so you cannot change them off their system.  They did not confirm my credit cards were taken off their system.  
Regards,
[redacted]

Hi [redacted], Your earnings are available in your FanBox balance. You can use your earnings to buy products, services, subscriptions, or to cash out depending on how you manage your account. Please note that FanBox is a social economy where every member can gain and access their earnings by...

participating in all the earning opportunities available. Check out this video to learn what FanBox is about: http://www.fanbox.com/VideoCenter/VideoPopup.aspx?video=3yqXALnL4t1fYDyO...⇄ this post to learn how you can get started with your account: http://posts.fanbox.com/nc856 View this post on how to view your FanBox balance: http://posts.fanbox.com/34g76 If you would like to keep your earnings and use your account, we will not process the refund as this will cancel your earnings. If you wish to cancel your account and request a refund, please let us know and we'd be happy to do that for you. If you have any questions or concerns, please feel free to contact us at [email protected]. Best Regards, FanBox Support Team

We appreciate you taking the time to communicate that there are
ways we can optimize our product. We appreciate all of our customers and are
always seeking to improve.
 
According to our records, an account was created on FanBox back in
2008. Your account was approved to earn from...

using ad credits called
"IPL" or "I'll Pay Later." Using ad credits to generate
earnings entails a monthly processing fee. Our records show you accepted
these ad credits and activated them in March of 2014. In April, a PayPal
account was entered to secure your FanBox account. To remove your account
protection, you may contact our billing department or remove it through the
account settings page. We have already done this for you.
 
Your account has been deleted. We have immediately
unsubscribed your e-mail from all of our mailing lists. You will no longer
receive e-mails from FanBox or any of our users, but please allow up to 72
hours for this to go into effect.
 
Your IPL account has been terminated; therefore, you will not be
billed with any processing fees. All IPL processing fees you have received have
been canceled.
 
The charge applied to your PayPal account was already refunded
through PayPal on December 18, 2014.
 
If you have any questions or concerns, please contact us at
[email protected].

Hello [redacted],We appreciate you taking the time to communicate that there are ways we can optimize our product. We appreciate all of our customers and are always seeking to improve.Looking at your account and activity history, we see you were only active in spending the ad credits you accepted and...

you only created a few blog posts. Meaning, you were only participating in earning activities while spending your ad credits simultaneously. Spending ad credits without paying for them upfront entails a monthly processing fee. This earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expenditures.In order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities available. While you generated a decent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing out. Also, earnings go through a maturity cycle of 90 days before being eligible for cash out. This is mentioned in our terms of service and within the account FAQs.  We can see that your rebates were released to your account: http://[redacted] All cash outs must be completed through an Android or iSO compatible mobile device.Your account was deleted, not because you complained but because [redacted] contacted us concerning fraud or unauthorized charges through your account. For your safety, your [redacted] account was then deactivated to ensure that you would not be charged again.We will gladly refund you any of the fees from the past 30 days, and help you create a new account if you so desire.Please let us know how you would like us to continue.All the Best,[redacted] Support

Hello [redacted],We appreciate you taking the time to communicate that there are ways we can optimize our product. We appreciate all of our customers and are always seeking to improve.We apologize for the error you experienced with your account. When a user receives and invite, they are promoted to...

"See who's on" or select an address book. Both ask for confirmation once completed and have a link after the completion that says "Didn't mean to do that" that allows you to undo the sync option.If a user bypasses these options there is also an option in the privacy settings that stops the reminder emails.We completed these steps and no further emails will be sent to your contacts. Please don't hesitate to contact us with any further issues with your past account at: [email protected] you,The empowr Outreach Team

Hello,
We appreciate you taking
the time to communicate that there are ways we can optimize our product. We
appreciate all of our customers and are always seeking to improve.
 
Our records show you contacted our support team on November 24th. Our support team processed your...

request on November 25th as shown here:http://prntscr.com[redacted]
 
Your account has already been deleted. We apologize for any
inconvenience. 
If you have any
questions or concerns, please feel free to contact our account manager directly
by sending an email to [redacted]@corp.fanbox.com. 
Best Regards,
FanBox Support Team

Hello Ms [redacted],Per our support department you were informed 8/26/16 that an error was found within our system that was resulting in the validation rejection on your account and that it had been resolved. Your account is validated and you should no longer have any validation requests. How can we...

further assist you?Thank Youempowr Outreach Team

Hello [redacted],  We apologize for the continued emails. The empowr engineer team has isolated this error and it will not occur. We appreciate your patience. If you have any further issues please do not hesitate to contact us at [email protected] The empowr Outreach Team

Hello [redacted],This inquiry was also received by one of our staff. Below is an except of her response to you and how she has made corrections to your account. "Looking at your account and activity history, we see you were only active in spending the ad credits you accepted and you only created a few...

blog posts. Meaning, you were only participating in earning activities while spending your ad credits simultaneously. Spending ad credits without paying for them upfront entails a monthly processing fee. This earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expenditures.In order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities available. While you generated a decent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing out. Also, earnings go through a maturity cycle of 90 days before being eligible for cash out. This is mentioned in our terms of service and within the account FAQs. We recognize that an error occurred in your account in regards to the ability to pay down Ad Credits Utilized and due to such extra fees were added to your account. Our billing department has removed the extra fees that were a product of this error as well as applied any paid portions of those fees to your current Ad Credit balance. Due to this your Ad Credit fees now only reflect fees tied directly your earnings and the amount necessary to cash out."You have the ability to pay your fees with from your earnings that are greater than your fees and ad credits utilized. Beyond that, each month you have the ability to pay a portion of your fees with your matured and non-matured earnings through your Power User Subscription. This must be done manually from your “My Ad Credit” page each month before your fee is due. You also have the option to turn off your earnings, change your settings to pay your fees when you are ready to cash out, or pay $19.99 monthly to stay optimized. Each option has different benefits! To select the option best for you click on Advertising from your menu, select "My Ad Credits," and scroll to the bottom to select the monthly plan of your choice.If you need any further assistance with your account please contact Ms. Emma Flores for further assistance.Thank You,The empowr Outreach Team

We appreciate you taking the time to communicate that there are ways we can optimize our product. We appreciate all of our customers and are always seeking to improve.Looking at your account and activity history, we see you were active in spending the ad credits you accepted and you only created a...

few posts. Meaning, you were participating in earning activities while spending your ad credits simultaneously. Spending ad credits without paying for them upfront entails a monthly processing fee.You currently owe a total $529.73 in ad platform fees based on the rate of advertising you have utilized. There have been no late fees associated to your account.In order to generate profits and cash out those profits, you must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities available. While you may have generated a decent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing out. Also, earnings go through a maturity cycle of 90 days before being eligible for cash out. This is mentioned in our terms of service and within the account FAQs.Once your ad platform fees are paid in full, you'll be eligible to cash out any remaining profits you have in your account resulting from your sales or the content that you posted.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Full name of company:Empowr Network.Address:San Diego Califonia.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I did not receive the full funds they said that they would return, and I did not receive the initial mony I put onto my account.
Regards,
[redacted]

Hello [redacted],Your requested refunds were processed July 13, 2016 to your [redacted] ending in [redacted]. As mentioned before your earnings were earned through the use of Ad Credits. Ad Credits are a feature offered to users to help them jump-start their earnings. Ad Credits are an account credit that you can choose to accept to pay for Ads and Ad Campaigns. Once you accept your Ad Credit limit, a managed ad campaign is created and begins spending your Ad Credits to generate earnings.Each month you use Ad Credits, you must pay back into the Ad Credit Pool a fee, that’s approximately 3% of your current Ad Credits Utilized Amount.  That fee is called your Ad Platform fee.  Ad Credits are system funds that need to be returned to the system. User's are not be obligated to use ad credits when managing their account. You can choose to either accept or decline our ad credits. Our product is built so that you can control all aspects of how you earn and spend. Your earnings, fees, and Ad Credits Utilized are all interconnected. In the case of your account you cannot have one without paying the other.  Sincerely, empowr Outreach Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 Complaint Type:Advertising IssuesselectProblem:On November 2nd I received an email from a trusted contact that I had an account with this company. Upon following an email link, the company scraped my entire address book without my permission and spammed all of my colleagues inviting them to join this pyramid scheme web site. On November 8th I filed Revdex.com Complaint #[redacted] to which the company responded they would remove my email contacts from their database. This morning December 15, my wife told me she received another email from Empowr claiming that I am still inviting her to join this scam web site. The company is fraudulently stealing my information, impersonating my identity and lies about the data they are using to coerce people to join this scam.TranslateDesired Resolution / OutcomeDesired Resolution:No further contact by the businessselectDesired Outcome:I want this company to cease contacting my email contacts. I want all of my personal information removed from their system.Translate  
Regards,
[redacted]

Hi [redacted],We appreciate you taking the time
to communicate that there are ways we can optimize our product. We appreciate
all of our customers and are always seeking to improve.
 
According to our records, an
account was created on FanBox back in 2010. You have been receiving...

emails from us because you have an account with us.
 
Your account has been
deleted. We have immediately unsubscribed your e-mail from all of our
mailing lists. You will no longer receive e-mails from FanBox or any of our
users, but please allow up to 72 hours for this to go into effect.
 
If you have any questions or concerns, please feel free to contact our account manager at [email protected] Regards,FanBox Support Team

We truly apologize for any confusion, but your account does not show there is an amount to cash out at this time.  We reviewed the account Ms. [redacted] has closed her account causing the empwor earnings to be removed.  There was no outside payment transaction to refund.  We unfortunately are unable to issue any payment due to the earnings not being earned.

Dear [redacted],
 
We appreciate you taking
the time to communicate that there are ways we can optimize our product. We
appreciate all of our customers and are always seeking to improve.
 
According to our records, an account was created on FanBox back in
2010 through an...

invitation you received from either a family member, friend, or
acquaintance. This is the reason you have been receiving emails from FanBox.
Each email you have received from FanBox provides an option to opt out of our
services. We are sorry to hear this option did not work for you. This issue has been addressed by our technical department.
Your account has been
deleted. We have immediately unsubscribed your e-mail from all of our
mailing lists. You will no longer receive e-mails from FanBox or any of our
users, but please allow up to 72 hours for this to go into effect.
 
We apologize for any
inconvenience. 
 
If you have any
questions or concerns, please feel free to contact our account manager directly
by sending an email to [email protected]. 
 
Best Regards,
 
FanBox Support Team

Hello [redacted]. We appreciate you taking the time to communicate that there are ways we can optimize our product. We appreciate all of our customers and are always seeking to improve. We would gladly provide the information requested, but we were unable to locate an account with the email...

address you provided. In order to process your request, please respond with the email address linked to your empowr account. It can take up to 72 hours for all automated emails from empowr to cease.  empowr is a free platform that has been carefully designed to enable people to build and monetize (which means earn from) a large network of fans, starting with no outside capital. Users (called citizens on empowr) can earn via a multitude of knowledge-based roles, including from the views of their photos, videos, status updates and blogs. Looking at your account and activity history, we see you were only active in spending the ad credits you accepted and you only created a few blog posts. Meaning, you were only participating in earning activities while spending your ad credits simultaneously. Spending ad credits without paying for them upfront entails a monthly processing fee. This earned you the bare minimum of what you could have earned had you worked on building your network (fan base), proactively engaged with the community, participated in the other earning activities, and managing your expenditures.In order to generate profits and cash out those profits, the member must be actively managing their expenditures (ad credits) to meet their desired goal while participating in the community and all earning activities available. While you generated a descent amount in earnings, you also continuously spent your ad credits, which in the end, must be paid back before cashing out. Also, earnings go through a maturity cycle of 90 days before being eligible for cash out. This is mentioned in our terms of service and within the account FAQs.  If you'd like to learn more or if there is something we can do to help improve your experience here, we are more than happy to assist you with any questions or concerns you may have about the site and/or your account. Please respond with the empowr linked email so that we can ensure your account has been deleted as requested. You are more than welcome to respond here, or to respond to us directly at support@ empowr.com with the reference to your Revdex.com complaint number #[redacted].Thank You,empowr Support