FanBox

Review: Fanbox has been sending me SPAM almost daily when I have not subscribed to them. They make various claims about money earned and owed in the emails they send to me. They often claim that I must verify my account but they do not even mention (or know) my first name.Desired Settlement: They must cease and desist this practice immediately and immediately delete my account. They must delete all information they have on file about myself.

Business

Response:

We appreciate you

taking the time to communicate that there are ways we can optimize our product.

We appreciate all of our customers and are always seeking to improve.

According

to our records, an account was created on FanBox back in 2010. Your account was

approved to earn from using ad credits called "IPL" or "I'll Pay

Later." Using ad credits to generate earnings entails a monthly processing

fee.

Your

account has been deleted. All of your information has been removed. We have immediately unsubscribed your e-mail

from all of our mailing lists. You will no longer receive e-mails from

FanBox or any of our users, but please allow up to 72 hours for this to go

into effect.

Your IPL

account has been terminated; therefore, you will not be billed with any

processing fees. All IPL processing fees you have received have been canceled.We apologize for any inconvenience this may have caused.

If you

have any questions or concerns, please contact us at [redacted]

Review: FanBox claims they got my email address from my nephew [redacted] who assures me he didn't give it to them and didn't recommend me to them.

The only contact I initiated was to reply to their email telling them to remove me from their system. I didn't give them any information about myself and all they seem to have about me is my email address.

They keep asking for a monthly processing fee and are adding penalties monthly since February because I haven't paid.Desired Settlement: That I not hear from them again and any reference to me be erased from their system and if they report me to your association that you realize that I have had no dealings with them of any kind and a report that they may send to you is bogus and no complaint from them should be put in my record.

Business

Response:

According

to our records, you had created an account on FanBox back in April of 2008. Your account

was pre-approved to automatically earn from using our credit program called

"IPL" or I'll Pay Later starting in March of 2013. Due to this activation, your account accrued

several processing fees since then.

Your

account has been deleted. We have immediately unsubscribed your e-mail

from all of our mailing lists. You will no longer receive e-mails from

FanBox or any of our users, but please allow up to 72 hours for this to go

into effect.

Your IPL

account has been terminated; therefore, you will not be billed with any

processing fees. All IPL processing fees you have received have been canceled.If you have any

questions or concerns, please contact us at [email protected].

Fanbox has been sending me SPAM almost daily when I have not subscribed to them. They make various claims about money earned and owed in the emails they send to me.

I have cashed out over $1000 on FanBox I would recommend this site to everyone!

I try to give everyone reading an objective opinion about FanBox.com.

I have been a member now for almost 4 years.

It is simply put one of the best sites in the world ever created. The goals are astonishing. In a society like ours where highest official authorities of highly developed countries claim we are moving to the end game of humanity by the beginning of the 22nd century with climate change as a wild card and health, education and human value deficits so overshadowing, a few people (the creators and more) with FanBox have decided to give their own contribution to this world. They look for what they can do for the world and not the other way round to help anyone with an internet access to become part of a community of proactive people who work together. Combining social media with interconnected providing solutions within a family friendly, social and economical cosmos, each interested member is included to a community that aims to produce people of value with sustainable earning capacities. What you got here is a bold undertaking which one can understand as everything else. A social experiment, a learning by doing process that wants to increase the life quality of everyone, that is sustainable and builds on our all interdependance. Being critically why not create for a better present and future?

If there wasn't a site like this you would have to imagine it and create it...

Review: I received an email from PayPal stating that I made a payment of $12.92 to FanBox.com. I quickly research all I could and information on FanBox.com and find out I was not alone. I contact PayPal which is on it as we speak, and did stated that this is not an isolated incident. FanBox.com needs to be shut down for taking unauthorized liberties with people person accounts.Desired Settlement: FanBox.com needs to be shut down for taking unauthorized liberties with people person accounts.

Business

Response:

We have already been in contact with the buyer via email and issued a refund to his PayPal account on 4/2/2014. His account has been deleted and no further charges will be applied to his account. A confirmation email was sent to him on 4/2/2014.Our records show an account was created back in 2011, the terms of service were agreed upon, and a PayPal account was entered on 2/26/2014, thus, authorizing charges to be applied. To confirm, the PayPal account has been removed, the FanBox account has been deleted, and refund has already been issued to his PayPal account. If you have any questions or concerns, please contact us at [email protected].

Review: Although this service may benefit some, I have found it very difficult to navigate. I was given more funds to use which were basically loaned funds

that had to be payed down through your earnings. I could not turn off the Even though I thought I turned off the IPL feature which will not truly allow you to make money, it remained on. I first got a message that invited me to see how much I earned. I was in Japan at the time and unemployed. When I returned to the USA, I got another email again to see my earnings. We found out my wife had cancer and I thought maybe this was legit and could get some extra money. Now I think otherwise.

I contacted my back and they said Fanbox uses various names and telephone numbers when charging an account. This may be to allow them to continue to charge an individuals credit card. Maybe there number is available, but I could not find it on their website. They should have a link to discontinue service. I do not want to continue further contact with Fanbox. No email, mail, telephone calls or future payments. Close my account.Desired Settlement: As stated above discontinue all contact and close account without any further charges

Business

Response:

Your account

was pre-approved to automatically earn from using our credit program called

"IPL" or I'll Pay Later. Due to this activation, your account accrued

several processing fees.

Your

account has been deleted. We have immediately unsubscribed your e-mail

from all of our mailing lists. You will no longer receive e-mails from

FanBox or any of our users, but please allow up to 72 hours for this to go

into effect.

Your IPL

account has been terminated; therefore, you will not be billed with any

processing fees. No further charges will be applied to your account. All of our emails have an unsubscribe list. You can also delete your account within the account settings. We are sorry you were not able to contact us. Every IPL fee email has a link to contact us directly via chat. If you would like to request a refund, please email us at [email protected].

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.They have stated that they had chat available for help, but yet did not say they had a direct link to cancel subscription. I find this very unhelpful. I will request my money back.

Regards,

Business

Response:

You can immediately unsubscribe using the link available within the emails you received from FanBox. You can also delete your account directly within your Account Settings. You can also contact our Billing Department through the chat link and request to be deleted as well. We apologize for any confusion. Your account was already deleted on 9/19/2013 and your refund request has already been processed. If you have any other questions or concerns, feel free to contact us at [email protected].

Review: Feb-02-13Cash Out Request (Pending) Cash Out$42.42 Pending cash out for almost 90 days now, and I still have not received my money! When I opened my account in May 2012 I deposited $20 into my account, and I earned the remaining balance, I sent in a email to there customer support asking why didn't I get my cash out yet. They replied and said that I have to fill out a W-9 form which I did several times! I replied to the email telling them I did several times, and they won't respond to me at all. I have come to the conclusion that this company is a scam! Stay away from them. I want my money!Desired Settlement: I want my money that I am owed, or I want my initial money I invested!

Business

Response:

We sincerely apologize for the inconvenience. We did receive your W9 form; however, you provided a business name when submitting your cash out request and submitted a W9 linked to your name, not the business name. So, your cash out was placed on hold until your account could be linked to a W9.However, now that we have verified your name and the W9 you submitted, your cash out will be processed as soon as possible to your PayPal account. In the future, please submit your name linked to the W9 you submitted when requesting a cash out. If you have any questions or concerns, please contact us [email protected]. Again, we apologize for any inconvenience this may have caused.

Consumer

Response:

I finally received my payment from FanBox. Thank you very much Revdex.com for helping me. Please note I contacted FanBox several times regarding this matter via email, and phone and received no response from them. I don't think I would have ever received my payment from them if I didn't fight for it. I won't be using FanBox anymore. Case closed.

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Business

Response:

We had reached out to you in regards to your W9 to process your cash out. We apologize if there was any disconnect in trying to resolve your request.

Review: I have watched all of the fanbox videos and asked my appointed "mentor" for help three or four times..

These people are hiding behind a corp skirt and charging me every month for money that they have - supposedly - loaned me.. I have had thousands of dollars that I have Also supposedly Made , but can never withdraw..

There is always some "reason" that my money is not available Yet...

I have paid fanbox a lot of money in monthly charges - through pay-pal -- that I just shut-off Today !! I will pay nothing else.. They pose as a charity / fictitious " helping others " junk ,, but have never allowed me to take a dime - out of what is my online fanbox - bank.. I do plan to follow This up with my Friends at the FTC.. I am interested in how They have any other complaints with the Revdex.com.Desired Settlement: I would love to get a refund ,, but I do not believe that this is possible.. I believe fanbox is a corp SCAM and I am better off just dropping them.. I just paid them approx. $20 on may the ninth and I choose to waste No More Money on This scam !!

Business

Response:

We appreciate you taking the time to

communicate that there are ways we can optimize our product. We appreciate all

of our customers and are always seeking to improve.

A refund of all IPL fee payments you’ve made will be

refunded to your PayPal account within 2 – 4 business days. You have also

contacted our support team with this request. Our support team has responded to

you confirming your refund request with ticket #[redacted].

We are very sorry to hear about your experience with us. After

reviewing your account we found you have generated earnings from using your IPL

limit (ad credits). In order to cash out your earnings, any IPL funds that were

utilized must be paid back first because you earned from using those funds. Utilized

IPL funds can be paid back with fully matured earnings. We apologize if this

was not made clear to you.

Your refund will be sent to your PayPal account and your

earnings will be canceled. You will receive a confirmation email as soon as

your refund has been sent. We apologize for any inconvenience this may have

caused.

If you have any questions, please feel free to contact us at

[email protected]. We are

more than happy to assist you.

Consumer

Response:

I have reviewed the Refund made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I have waited for the business to perform this action and, Because it did, I do consider this complaint to be resolved.

Regards,

FanBox is awesome site and I am here from four years, earning and cashing out.

Review: I received repeated emails from Fanbox regarding some account which they falsely claim that I have with them. I have no account with this company. I've never heard of this company. Upon searching the internet for information and reviewing the Revdex.com's reports on Fanbox, it is obvious that this is a shady, unethical, dishonest company. They need to immediately and permanently close any account they've opened under my identity. They need to stop contacting me immediately.Desired Settlement: Close whatever account was fraudulently opened in my name and stop contacting me.

Business

Response:

Dear [redacted],We appreciate you taking the time

to communicate that there are ways we can optimize our product. We appreciate

all of our customers and are always seeking to improve.

According to our records, an

account was created on FanBox back in 2011 through an invitation you received from either a family member, friend, or acquaintance. This is the reason you have been receiving emails from FanBox. Each email you have received from FanBox provides an option to opt out of our services.

Your account has been

deleted. We have immediately unsubscribed your e-mail from all of our

mailing lists. You will no longer receive e-mails from FanBox or any of our

users, but please allow up to 72 hours for this to go into effect.

We apologize for any inconvenience. If you have any questions or concerns, please feel free to contact our account manager directly by sending an email to [email protected]. Best Regards,FanBox Support Team

Review: I have been getting emails from this business for a very long time. I normally just delete and move on. I decided it was time to request they leave me alone. I did look them up on Internet only to discover the business is a "sham"(headquarters are fake), and has multiple employees who have had difficulty getting paid.Desired Settlement: I want them to leave me alone. I have emailed and asked them 5o leave me alone, but they continue to send emails. Please help me stop them.

Thank you,

Business

Response:

Dear [redacted],We appreciate you taking the time

to communicate that there are ways we can optimize our product. We appreciate

all of our customers and are always seeking to improve. Your account has been

deleted. We have immediately unsubscribed your e-mail from all of our

mailing lists. You will no longer receive e-mails from FanBox or any of our users,

but please allow up to 72 hours for this to go into effect.We're sorry to hear you were not able to reach us. Daily emails that we send out to our users are sent from a no-reply address and each email contains opt-out (unsubscribe) options at the very bottom of the email. We do not see any inquiries in our system from you, so we are unsure how you attempted to contact us. Our support email is [email protected]. If you have any questions, please feel free to contact our account manager at [email protected].

Review: I have earned money doing tasks on fanbox. They have not paid into my Paypal account after I put in a cash out request. I did not receive the money. When I filed a complaint they sent me an email stating that the money was sent to my Paypal April 11. As of April 29 2014 no money has gone into my account. They also deactivated my site and owe me about $60 more. [redacted] (FanBox)Apr 22 11:07 AMHello!Your cash out has been processed! It was sent to the PayPal account under [redacted] on 4/11/2014.Thank you for being an awesome member of the community! Keep up the good work!Desired Settlement: I want them to send me the original earned $210 into my Paypal listed above and the $60 additional that they owe me that I have not requested yet. Since they closed my account I can't send in a request for the $60.

Business

Response:

Hi [redacted],

Your payment was sent to the PayPal account linked to [redacted] . Our records show you have not claimed this payment. Are you able to claim this payment through your PayPal account? Please confirm this so we can send you the remainder of your cash out payment.

We apologize for any inconvenience this may have caused.

Best Regards,

FanBox Support

Review: Can't get anyone to talk to and did a one time thing and forgot about it and would like to get my info removed please. Its a scam. It shows I'm selling something, I've never been on this site since I first opened it. Keep getting emails saying I've earned over 2,000.00.[redacted]Desired Settlement: What they say they owe me..... And my info deleted.

Business

Response:

Your earnings must fully mature for 90 days in order to cash out. If you wish to cash out your earnings, please visit your FanBox bank balance located within "My Dashboard" under the green Start tab. If we delete your account, your earnings will be canceled. If you still wish to delete your account, please let us know. You may also contact us at [email protected].

Review: I receive e-mails daily from [email protected]. I know this is a scam and I would like them to stop.Desired Settlement: "myfanbox" e-mails will stop stop coming to my e-mail address

Business

Response:

Dear [redacted],

We appreciate you taking

the time to communicate that there are ways we can optimize our product. We

appreciate all of our customers and are always seeking to improve.

According to our records, an account was created on FanBox back in

2010 through an invitation you received from either a family member, friend, or

acquaintance. This is the reason you have been receiving emails from FanBox.

Each email you have received from FanBox provides an option to opt out of our

services.

Your account has been

deleted. We have immediately unsubscribed your e-mail from all of our

mailing lists. You will no longer receive e-mails from FanBox or any of our

users, but please allow up to 72 hours for this to go into effect.

We apologize for any

inconvenience.

If you have any

questions or concerns, please feel free to contact our account manager directly

by sending an email to [email protected].

Best Regards,

FanBox Support Team

Review: I've received this email from FanBox ( [email protected] ) and it's obviously a scam, fishing.

"On February 3 you earned $24.88 (Your FanBox homepage)All-time earnings: $48.75

Success and Opportunities

Areas of Success: You earned $24.88 from all your activities on FanBox yesterday.

Opportunities: If your New User Boost was activated, you could have earned $77.16 or more yesterday ($2,315 per month) from your posts - like Power User [redacted] earned yesterday. Reactivate your New User Boost now!.

Got questions? See what others are saying or chat with an expert

HOW DID I MAKE MONEY?

Originally, you were invited by [redacted] to the FanBox beta product launch of IPL.

How does IPL (I'll Pay Later) work?

1. Earn by advertising your product, service or blog now; but pay later.

2. Don't have a product, service or blog? Participate in the profits from other people's sales now; but pay later. This is called "Boosting"

Of your FanBox earnings yesterday, you earned:

100% from Boosting (3 min video)

(Boosting is when you fund other's Ads and earn money when those Ads receive clicks). 100% profile completeness earns you double profits!

HOW ELSE CAN I EARN MONEY ON FANBOX?

Blogging - post anything. You earn when people read your free blogs (1 min video). New: Complete your profile and earn double from your blogs!

Selling - sell your services, stuff or even your blogs (2 min video).

Advertising - earn by launching simple ads for your or anyone else's blogs, services or stuff (2 min video). And now, advertisers earn double profits when they complete their profile.

Sharing photos - don’t miss an opportunity to take and share photos - you earn when people view them .

Sharing videos - earn from sharing your favorite YouTube and Vimeo videos on FanBox .

Sharing mobile photos - take photos with the new FanBox mobile app .

WHEN DO I GET MY MONEY?

MATURATION - with your earnings from any month:

30 days after the month, you can spend it on products and services within FanBox

60 days after the month, you can use it to accelerate your earnings with FanBox ads and boosting

90 days after the month, you can cash it out via PayPal or check, or use it to pay your IPL processing fees

WHAT SHOULD I DO NEXT?

Most important:

Double your daily profits by completing your FanBox profile (current status: 0% complete). It only takes 1 minute!

You should also:

Accelerate your earnings with your $858.88 in Available IPL funds

It's time to do something fresh: post something now!

Visit your homepage to see what others are doing to achieve success

Chat with a volunteer expert - get all your questions answered

QUICK LINKS:

Review your FanBox balance and earnings

View your “I’ll Pay Later” details including your limit, available and utilized amounts

See the top performers on the Leaderboard, or hear how FanBoxers are changing their lives

Discover the movement's purpose and history

Got questions?

Watch quick videos in the Learning Center, or ask an expert anything

This email was sent to [redacted]@hotmail.com and may contain special notices or offers. You can prevent future emails here.

FanBox - 113 West G Street, STE 510, San Diego, CA 92101, USA"Desired Settlement: Delete all my info and stop contacting me.

Business

Response:

We appreciate you

taking the time to communicate that there are ways we can optimize our product.

We appreciate all of our customers and are always seeking to improve.

According

to our records, an account was created on FanBox back in 2010. Your

account has been deleted. We have immediately unsubscribed your e-mail

from all of our mailing lists. You will no longer receive e-mails from

FanBox or any of our users, but please allow up to 72 hours for this to go

into effect.

We sincerely apologize for any inconvenience this may have caused.

If you

have any questions or concerns, please contact us at [email protected].

Review: I did not signed up as their member, but they keep E-Mail me the processing fee charge all the time. I believe that this is a "Business Fault". I have replied them twice from E-Mail asked them to stop doing it, but they are still sending me the E-mail almost every week.Desired Settlement: Move my name and E-Mail address from their mailing list,Stop E-mailing any thing.

Business

Response:

Hello,

Your account has been

deleted.

We have immediately

unsubscribed your e-mail from all of our mailing lists. You will no longer

receive e-mails from FanBox or any of our users, but please allow up to 72

hours for this to go into effect.

Your IPL account has

been terminated; therefore, you will not be billed with any processing fees.

We apologize for any

inconvenience this may have caused.

Business

Response:

Your account was created by clicking a link within an invitation email you received from a friend, family member, or acquaintance.

In the past month I began receiving emails from Fanbox, like this one

"Dear FanBox User,

I am not sure if you got the earlier email, but just in case: the FanBox experiment is officially ending.

That means that no new users will be allowed in and only previously validated accounts will be allowed to retain their earnings.

To keep the earnings ($1346.85) you achieved over your account's 3-year lifespan, you must validate your account immediately.

Validate your account now or forever hold your peace."

So I clicked the link to Validate my account and was prompted to create a user name and password, and a third step asking for my Credit Card or PayPal, with the assurance they would only charge $0.01 in order to confirm my identity. I did not complete step 3 so the emails continued, almost daily. Finally I input a credit card number and saw the $0.01. Luckily I had only $2 credit available! Then I checked my email and saw 17 emails from them stating that the monthly IPL charge ( whatever that is) could not be billed and warning me I risked a $25 late fee for each month.

So they used deceptive practices to obtain my credit card number.

This is totally a scam. If you say you owe me $1300+ but that I owe you $300+ in fees, just deduct them from my supposed account. I am reporting this scam to the CA Attorney General's office.

Review: I received an email via Fanbox with a family members name on it which prompted me to open it. Since then I continue to receive emails stating I have an account that I never agreed to. I am requesting to delete my account, if any, and remove my contact & financial details from their servers; cancel all earnings and service fee pending or charged already to my account; and stop contacting me in future. I googled Fanbox and read it is a scam.Desired Settlement: The above action requested is completed.

Business

Response:

Hi [redacted],

We appreciate you taking the time to communicate that there are ways

we can optimize our product. We appreciate all of our customers and are always

seeking to improve.

Our system shows ad credits were activated to generate earnings. Using ad credits to generate earnings

entails a monthly processing fee.

Your account has been deleted. We have immediately

unsubscribed your e-mail from all of our mailing lists. You will no longer

receive e-mails from FanBox or any of our users, but please allow up to 72

hours for this to go into effect.

Your IPL account has been terminated; therefore, you will not be

billed with any processing fees. All IPL processing fees you have received have

been canceled.

If you have any questions or concerns, please contact us at [redacted].Best Regards, FanBox Support Team

Review: On April 14th 2014, I suddenly received an email saying I had earned $56.75 of an all-time $56.75 earnings.

Since then, the asserted "earnings" amount has increased to $1,134.24, through seemingly daily nuisance emails.

The trick to this, is that they've been emailing a spam-trap email address: it is wholly impossible for them to have received any sort of legitimate signup request through the address used. Attempts to unsubscribe via their email links have not resulted in a termination of the unwanted SPAM emails.Desired Settlement: Cease & desist all attempts at contact via any methods.

Business

Response:

We appreciate you taking the

time to communicate that there are ways we can optimize our product. We

appreciate all of our customers and are always seeking to improve.

Our

records show you deleted your account and opted out of our mailing lists

successfully through the links provided in the emails you received. You opted

out on 7/23/2014. You will no longer receive e-mails from FanBox or any of

our users, but please allow up to 72 hours for this to go into effect.

We

apologize for any inconvenience this may have caused. If you have any

questions, please feel free to contact us at [email protected].

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the business response does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Business claims that "... Our records show you deleted your account...".

The fact is: I never had nor established an account with business, at anytime whatsoever in the past, therefore I reject the business response upon the basis of their assertions otherwise.

Regards,

Business

Response:

We apologize for the inconvenience. Your account was created back in 2011 either through an invitation email link that was sent to you or by manually signing up at our sign up page. On 7/23/14, our records show you opted out of FanBox. This includes being removed from our mailing lists and deleting your account either through your account settings or through the opt-out options available in the emails sent to you.

Your information is no longer in our system. You will not receive any emails from FanBox or its users.

If you have any questions, please contact us at [email protected].