Femme Factor

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $ Refunds usually take between 1-days to process through the credit card issuer The customer signed up for their free trial on 11/18/The customer was then billed and shipped their first monthly product on 12/06/in the amount of $($plus $shipping and handling) The customer contacted the Force Factor customer service center on 12/08/to cancel their account To date, no returns have been received by our Returns Department We have issued a refund in the disputed amount of $on 12/11/2014, as a good faith gesture to our customer We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor, LLC

To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the customer’s rebuttal, we understand the customer’s concernHowever, our online ordering system shows that you placed an order after following an ad on FacebookOur order pages require all mailing and billing informationYour name, address linked to the card, and credit card were all provided on the online formAdditionally, as an extra level of protection we require the CVV from the front of the card as proof that the cardholder is the one placing the orderAll that information was entered correctly, and approved as an authorization by the card issuerWe have delivery confirmation that all shipments were successfully delivered to the same address listed on both the order form and this complaintHere are the following tracking numbers for the USPS deliveries:Trial shipment: [redacted] Month shipment: [redacted] Month shipment: [redacted] Month shipment: [redacted] Month shipment: [redacted] We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiriesRegards,

[A default letter is provided here which indicates your acceptance of the business's response I have reviewed my bank statement and hereby confirmed that all of the monies due and owed to me have been refunded I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I am so fed up of using fat burners that only gives hopesMost of them works only on your first use, 1st to 2nd month, but, then again, you’ll be back on your own hated weightI need a fat burner that will not only work on the first use, but for a longer period of time, or something that is for lifeI thought, it is impossible, but fortunately I found LeanFire TX It does not only give promises of burning your fats but it also motivates your mind This is amazing! The Metabolic Mind Matrix in this product is a miracleIt produces clean energy that helps eradicate nervousness and anxietiesAnd all will be replaced with great determination, increased endurance as it burns your fats With increased energy, your body and mind is motivated to go on with your goalLeanFire is surely the fastest and the safest way to burn fats

Roman","serif RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, this customer has been immediately and permanently suppressed from receiving any and all emails from us We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we do not have a record of an order for this customer Since we are unable to locate an order with the information provided, we are unable to ship anything We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, this customer has been immediately and permanently suppressed from receiving any and all emails from us We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC / [redacted] Style Definitions */

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuer The customer signed up for their free trial on 07/29/ The customer was then billed for their monthly supply on 08/16/2014, in the amount of $($plus $shipping and handling)On 08/21/2014, the customer contacted the Force Factor customer service center to cancel the account and obtain return instructions On 08/28/2014, we received the product back to our shipping facility and automatically processed the refund of $On 08/28/2014, we refunded the remaining portion of $4.99, bringing the total refund to $ We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closed Please do not hesitate to contact us with any future inquires Regards, Force Factor, LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuer The customer signed up for their free trial on 09/08/The customer was then billed for their first monthly product on 09/26/in the amount of $ ($plus $shipping and handling)The customer contacted the Force Factor customer service center on 10/22/2014, postponed shipments and accepted a lower price for future shipmentsThe customer was then billed for their second monthly product on 01/20/in the amount of $($plus $ shipping and handling) and for their third monthly product on 02/19/in the amount of $($plus $shipping and handling)On 02/23/2015, the customer contacted the Force Factor customer service center to cancel their account and accepted a 60% credit of $to keep the shipmentOn 03/05/2015, we issued an additional refund in the disputed amount of $54.98, for a total refund of $as a good faith gesture to our customer We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuer We are unable to refund more than what we billed The customer signed up for two Force Factor free trial programs on 05/08/The customer was then billed for their monthly supply on 05/26/2014, in the amount $ ($plus $shipping and handling)(Order #1)The customer contacted the Force Factor customer service center on 05/27/to cancel the account and obtained return instructions (for Order #1) The customer was then billed for their monthly supply on 05/29/2014, in the amount $($plus $shipping and handling)(Order #2) On 05/29/the customer contacted the Force Factor customer service center, accepted a 60% credit towards the shipment, lowered the price of future shipments and postponed shipmentsOn 05/29/2014, a refund of $was issued (for Order #2) To date, no returns have been received by our Returns DepartmentOn 06/10/2014, Force Factor canceled Order # We have issued a refund in the amount of $on 06/10/2014, bringing the total refund amount to $149.96, as a good faith gesture to our customer We are unable to refund more than what we billed We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closed Please do not hesitate to contact us with any future inquires Regards, Force Factor, LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuer The customer signed up for their free trial on 07/17/Attached is a screenshot of the terms when signing up for the free trial Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date The customer was billed for their first monthly supply on 08/04/2015, in the amount of $($plus $ shipping and handling)On 08/07/2015, the customer contacted Force Factor Customer Service Center to cancel the account and obtained return instructionsTo date, no returns have been received by our Returns Department On 08/11/2015, we issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closed Please do not hesitate to contact us with any future inquires Regards, Force Factor, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we will process and resend the $rebate certificate The customer signed up for their free trial on 11/11/In December 2015, we resent the $rebate certificate information twice to the email address listed however it may have been blocked and went into their spam folder If it has not been received via email, we will process and resend the $rebate certificate by mail We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC / [redacted] Style Definitions */ / [redacted] Style Definitions */ / [redacted] Style Definitions */

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuer The customer signed up for their free trial on 01/22/The customer was then billed for their first monthly product on 02/17/in the amount of $ ($plus $shipping and handling) The customer contacted the Force Factor customer service center on 02/20/to cancel their account and accepted a partial refund of $to keep the monthly supply We have issued a refund in the amount of $on 03/11/as a good faith gesture to our customer, for a total refund of $ We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiries Regards, Force Factor, LLC

RE: ID [redacted] To Whom It May Concern,Force Factor takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuerWe apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiriesRegards, Force Factor, LLC

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the rebuttal, this customer has been immediately and permanently suppressed from receiving any and all emails from us We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC / [redacted] Style Definitions */

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I would like to see proof of my signing up for this product Regards, [redacted]

RE: ID [redacted] To Whom It May Concern, Force Factor takes allegations of fraud and non-compliance very seriously In response to the rebuttal, this customer has been immediately and permanently suppressed from receiving any and all emails from us We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries Regards, Force Factor , LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:Force factor never agreed to a full reimbursementOnly agreed to a partial (50%) less shipping and handlingThat is why the dispute with my financial institution was initiatedI called force factor directly and they admitted the returned merchandise was received but due to the dispute with my bank, a refund was out of the question.When I checked with my financial institution, the merchant (force factor) has not responded to the charge back filing Regards, [redacted] ***