Flick Enterprises Inc

Hello,
Square is sorry to inform you that Square has deactivated your accountSquare reviewed your account and found a persistent pattern of transactions generally associated with high-risk activitySquare regrets that, starting from the date of your deactivation notice, you will no longer be
able to process transactions using SquareDue to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to days (but no less than days), unless circumstances require that Square extend this reserve periodIf you do not want Square to reserve your funds, you may refund the payment back to the cardholder account

Square checked the payment on their end, and can confirm that it was successfully sentMost Next Day deposits appear on the following business day, but some can take 1-business days to postThere are multiple factors that account for this, but it’s ultimately up to your card-issuing bank and
their processing speeds

Initial Business Response /* (1000, 5, 2015/11/02) */
Hello,
Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close
your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation
Initial Consumer Rebuttal /* (3000, 7, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Square continues to unlawfully hold and take legitimate money due to my art businessThere are THOUSANDS of unhappy former Square user's that have there money being held illegally
They do not honor or respect No Sol perprietors
Final Business Response /* (4000, 9, 2015/11/11) */
According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
The decision to deactivate your account is finalAny funds currently in your account will be held for daysIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://squareup.com/help/en-us/article/5060-process-refunds
Final Consumer Response /* (2000, 11, 2015/11/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am not satisfied but I don't have a choice, I have to wait 9th as and that of days is coming up next monthAll funds should be released to my account since there is nothing Square is going to release nor the Revdex.com is able to see that Square is ripping of millions of honest sol proprietorI will expect all my funds $in my account on 12/13/

Complaint: ***I am rejecting this response because: It's a generic response and we still have NO IDEA what we did other than to accept payments from our customer, they suck.!
But I thank you for your help.Sincerely,Gary ***

Thanks for reaching outSo that Square can look into this for you, Square will need you to provide the following information: The email & phone number that was used to open the Square accountOnce Square receives this information, Square will be able to investigate further

Hello,
As previously stated, The trace information for this payment was provided to you by email from Square's Support teamSquare does not have more information to provide at this time

Square has no new information to provide on the deactivation of this account

(The consumer indicated he/she DID NOT accept the response from the business.)Once again a generic responseThey better return my money or I will initiate litigationIt is hard to fathom how they have sub par customer service with so many negative posts on ***, hundreds of Revdex.com complaints, simply a waste of time and it should be viewed as an embarrassment for your Revdex.com to allow them to have the rating that they do

Initial Business Response /* (1000, 5, 2015/11/02) */
Hello,
Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you
Initial Consumer
Rebuttal /* (3000, 7, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
***-Avist & Associates
*** ***
***@gmail.com
With all this information they definitely will be able to locate my account
Final Consumer Response /* (3000, 17, 2016/01/19) */
This is email as proof from them when they were going to send my funds to my account
Square Account Services
__________________________________ Hello ***, Thanks for writing inCurrently phone support is only available for customers with an active Squ
S
Square Account Services
to me
Oct 21, 2015Details
Hello ***,
Thanks for writing inWe understand that it can be frustrating to have your account deactivatedUnfortunately, our review found that we cannot support any Square accounts for you or your business
As stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential refunds or disputes from your customersSince your account was disabled on October 19, these funds will be released on January
Depending on your bank's policies, you should see these funds one to two business days after we release them to your linked bank accountYou'll receive an email as soon these funds have been sent to your bank
Please feel free to write in closer to that date and we can assist you regarding your funds
Thank you,
Today is January 18,And my money have not been released as Square stated to youIt's still in pending statusCan you help me get a resolution to this getting my funds released from this company
Final Business Response /* (4000, 19, 2016/02/01) */
Square credited your account with the final deposit of $1,on 1/18/Please refer to the latest email correspondence between you and Square with any questions

Complaint: ***I am rejecting this response because:Sincerely,*** *** I dont understand when you say to pursue local authorities!!! what are they going to do for me?? besides make a report ? they are not getting my parts back nor the money, besides this whole thing not been very clear to me , I cannot afford $*** every two weeks, that is two third of my salary per week, you very well know if we stand in front of a judge and see that im trying to make good on this he will rule for a better payment plan ....this is a scam that im cought up in

Thanks for bringing it to our attention we recommend you contact law enforcement and your bank and file a claim or take the buyer/seller to small claimsOur Support team is only able to provide phone support to merchants who’ve successfully activated Square accounts.Sincerely,

Hello ***We wanted to let you know that the hold on your Square account has expired, and your funds were deposited to your linked bank account on 9/Please note that your account status remains unchanged.We appreciate your patience and apologize again for any inconvenience this may have
caused.Sincerely,Square Account Services

I have responded to the despite....but your company has beenoholding funds that you stated were for chargeback purposes so there is no reason to take go into my account as well and you terminated my contract so again you have no right to go into my account lastly I have been trying to get them to contact my attorney and no one will do so complaint: ***I am rejecting this response because:Sincerely,*** ***

Please refer to the latest email correspondence sent by Square on 5/24/**Hello ***I went ahead and took a look at your account and see that your most recent deposit was sent to your previous bank account on 5/23.Once Square initiates a deposit to your bank, those funds are no longer in our
controlI’d suggest contacting the previous owner for help transferring funds between your bank accounts.If you need to change the bank account connected to your Square account, please follow these steps:Sign in to your online Square Dashboard.To edit your account, click Change Bank Account.Add your new bank account information and click Verify Account.Confirm your Square account password to start the bank verification process.We’ll then send a confirmation email to the address associated with your Square account, which you’ll need to click within the next hours to confirm this changeThis link needs to be clicked within the hour window, or your new bank account will not verify and the previous bank account will remain linked.Keep in mind that only one bank account can be linked to a Square account at a timeIf a new bank account is added, it will replace the previous once it’s verifiedThis means that Square will automatically send funds to your linked bank account until a new account is completely verified.Best,

Complaint: ***I am rejecting this response because:
Only you have the ability to contact the customer Your company has software problems because of gaps in the Square payment system
Sincerely,*** ***

Thank you for getting back to SquareSquare is sorry to hear the *** charges caused an overdraft feeSquare can also see that they've credited the payments back and your Cash Balance is again at $Square encourage you to give your bank a call and see if they will waive the overdraft fee
Square is unable to reimburse you for any overdraft fees

Initial Business Response /* (1000, 5, 2015/11/19) */
According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the
Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
The decision to deactivate your account is finalAny funds currently in your account will be held for daysIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://squareup.com/help/en-us/article/5060-process-refunds

Initial Business Response /* (1000, 5, 2015/08/26) */
Hello,
Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close
your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation
Initial Consumer Rebuttal /* (3000, 7, 2015/08/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thanks for the cut and paste from your FAQ pageSolid customer service, obviously never going to use nor recommend to anyone your company, but would like a specific reason why my account was closed
Final Business Response /* (4000, 9, 2015/09/10) */
Hello,
According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
The decision to deactivate your account is finalFor security purposes, Square cannot disclose further details regarding the reason for account deactivation
Final Consumer Response /* (4200, 13, 2015/09/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no resolution offered on their part

Complaint: ***I am rejecting this response because: This company really needs to get it's customer service togetherI see they added a sentence stating that we take high risk payments?? I'm really confused about this?? We take insurance payments and insurance fee payments from my client's and I have done so for the last five years with no problemsI have had no chargebacks or returns in the five years I have used this accountSomeone still needs to contact meIf they cannot have someone contact me then the Revdex.com will need to determine that this complaint is not settledIt will not be settled until someone calls me and explains to me specifically what the issues areYou may have some bad information or not the correct information about my business but your lack of verbal contact has unfairly singled out my businessThis will not be resolved until someone calls me at my business number *** and discusses this issue with me the owner Sincerely,*** ***

Please refer to the following email sent to you on Jan*** **:
Hello ***,
Thank you for your patience with our account review inquiryWe periodically review account activity on the Square system to ensure a secure experience for all our customers.We are happy to inform you that we have
completed our review of your account and have removed the deferred payout status on your accountIf your account has a pending deposit, your funds will be deposited within 1-business days.As each bank has its own deposit processing procedures, some banks will reflect the deposit within twenty-four hours, while other banks may take longerMost banks do not process deposits during weekends and holidays.Visit the Square Help Center to learn more about deposits: https://squareup.com/help/en-us/article/3807-square-s-deposit-schedule.Thank you for your cooperation.Sincerely,Square Compliance TeamThis is a non-commercial message sent to you by Square, Inc.Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/helpPrivacy and security: Keeping your personal information secure is one of our most important responsibilitiesFor an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy