Flick Enterprises Inc

Please refer to the latest email correspondence sent by Square on 6/14/**.Hi,I’m sorry to hear that you haven’t seen these funds yet!I’ve confirmed that your Cash payment attempt was successfully canceled, and your funds were automatically credited back to your bank accountProcessing times vary
based on your bank, but typically take 2-business days.Your bank will need to help us trace this paymentPlease provide the information listed below to a branch manager or banker at your local branch to trace your payment, and be sure to have them check with their debit card operations departmentIt’s important to explain that the funds will appear as an unlinked merchant credit/returnThis isn’t a missing ACH /direct deposit.Date:6/10Amount: $***Your Reference ID: ***Sent to a card ending in:***If your bank states the funds were rejected, they’ll need to provide written documentation because there’s no indication of a rejection in our systems.I want to make sure these funds are returned to you, so please let me know if you have any additional questions

Initial Business Response /* (1000, 5, 2015/11/02) */
Hello,
Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you
Initial Consumer
Rebuttal /* (3000, 7, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
***-Avist & Associates
*** ***
***@gmail.com
With all this information they definitely will be able to locate my account
Final Consumer Response /* (3000, 17, 2016/01/19) */
This is email as proof from them when they were going to send my funds to my account
Square Account Services
__________________________________ Hello ***, Thanks for writing inCurrently phone support is only available for customers with an active Squ
S
Square Account Services
to me
Oct 21, 2015Details
Hello ***,
Thanks for writing inWe understand that it can be frustrating to have your account deactivatedUnfortunately, our review found that we cannot support any Square accounts for you or your business
As stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential refunds or disputes from your customersSince your account was disabled on October 19, these funds will be released on January
Depending on your bank's policies, you should see these funds one to two business days after we release them to your linked bank accountYou'll receive an email as soon these funds have been sent to your bank
Please feel free to write in closer to that date and we can assist you regarding your funds
Thank you,
Today is January 18,And my money have not been released as Square stated to youIt's still in pending statusCan you help me get a resolution to this getting my funds released from this company
Final Business Response /* (4000, 19, 2016/02/01) */
Square credited your account with the final deposit of $1,on 1/18/Please refer to the latest email correspondence between you and Square with any questions

Thanks for reaching outSo that Square can look into this for you, Square will need you to provide the following information: The email & phone number that was used to open the Square accountOnce Square receives this information, Square will be able to investigate further

Square checked the payment on their end, and can confirm that it was successfully sentMost Next Day deposits appear on the following business day, but some can take 1-business days to postThere are multiple factors that account for this, but it’s ultimately up to your card-issuing bank and
their processing speeds

Thanks for bringing it to our attention we recommend you contact law enforcement and your bank and file a claim or take the buyer/seller to small claimsOur Support team is only able to provide phone support to merchants who’ve successfully activated Square accounts.Sincerely,

I have responded to the despite....but your company has beenoholding funds that you stated were for chargeback purposes so there is no reason to take go into my account as well and you terminated my contract so again you have no right to go into my account lastly I have been trying to get them to contact my attorney and no one will do so complaint: ***I am rejecting this response because:Sincerely,*** ***

Hello ***We wanted to let you know that the hold on your Square account has expired, and your funds were deposited to your linked bank account on 9/Please note that your account status remains unchanged.We appreciate your patience and apologize again for any inconvenience this may have
caused.Sincerely,Square Account Services

Please refer to the latest email correspondence sent by Square on 5/24/**Hello ***I went ahead and took a look at your account and see that your most recent deposit was sent to your previous bank account on 5/23.Once Square initiates a deposit to your bank, those funds are no longer in our
controlI’d suggest contacting the previous owner for help transferring funds between your bank accounts.If you need to change the bank account connected to your Square account, please follow these steps:Sign in to your online Square Dashboard.To edit your account, click Change Bank Account.Add your new bank account information and click Verify Account.Confirm your Square account password to start the bank verification process.We’ll then send a confirmation email to the address associated with your Square account, which you’ll need to click within the next hours to confirm this changeThis link needs to be clicked within the hour window, or your new bank account will not verify and the previous bank account will remain linked.Keep in mind that only one bank account can be linked to a Square account at a timeIf a new bank account is added, it will replace the previous once it’s verifiedThis means that Square will automatically send funds to your linked bank account until a new account is completely verified.Best,

Initial Business Response /* (1000, 5, 2015/11/02) */
Hello,
Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close
your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation
Initial Consumer Rebuttal /* (3000, 7, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Square continues to unlawfully hold and take legitimate money due to my art businessThere are THOUSANDS of unhappy former Square user's that have there money being held illegally
They do not honor or respect No Sol perprietors
Final Business Response /* (4000, 9, 2015/11/11) */
According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
The decision to deactivate your account is finalAny funds currently in your account will be held for daysIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://squareup.com/help/en-us/article/5060-process-refunds
Final Consumer Response /* (2000, 11, 2015/11/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am not satisfied but I don't have a choice, I have to wait 9th as and that of days is coming up next monthAll funds should be released to my account since there is nothing Square is going to release nor the Revdex.com is able to see that Square is ripping of millions of honest sol proprietorI will expect all my funds $in my account on 12/13/

Square has no new information to provide on the deactivation of this account

Hello,
As previously stated, The trace information for this payment was provided to you by email from Square's Support teamSquare does not have more information to provide at this time

(The consumer indicated he/she DID NOT accept the response from the business.)Once again a generic responseThey better return my money or I will initiate litigationIt is hard to fathom how they have sub par customer service with so many negative posts on ***, hundreds of Revdex.com complaints, simply a waste of time and it should be viewed as an embarrassment for your Revdex.com to allow them to have the rating that they do

Complaint: ***I am rejecting this response because:Sincerely,*** *** I dont understand when you say to pursue local authorities!!! what are they going to do for me?? besides make a report ? they are not getting my parts back nor the money, besides this whole thing not been very clear to me , I cannot afford $*** every two weeks, that is two third of my salary per week, you very well know if we stand in front of a judge and see that im trying to make good on this he will rule for a better payment plan ....this is a scam that im cought up in

Complaint: ***I am rejecting this response because: It's a generic response and we still have NO IDEA what we did other than to accept payments from our customer, they suck.!
But I thank you for your help.Sincerely,Gary ***

Initial Business Response /* (1000, 5, 2015/07/21) */
Hello,
Upon further investigation, a member from Square Support reached out to you on July 13, in response to your inquiryFrom the response sent to you on that date it appears that the issue has been resolved
If you have any
additional questions please reply directly to the emails that were sent to you by Square
Initial Consumer Rebuttal /* (2000, 7, 2015/07/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
they did finally contact mebut they still need to have a phone number to reach customer service without having to have a code due to the fact that you have to sign in to get the codei was not able to do that because someone had changed my information leaving me out in the coldi do now have a code since they contacted me back via email but it took a few days which was frustrating to mefor me I am satisfied but to someone who experiences what I experienced, they will be unhappy

what about the squar wireless ereader I had to buy from you I want a refund it does me no good to have this also thank go the guy who bough the truck came back with cash I issued a refund but the reader is a problem *** I also have got flagship a real company using a terminal and a mobile and they handle my web sites as well for*** one time and .38% but they said they never bill for a terminal if I cant use it !Complaint: ***I am rejecting this response because:Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/11/19) */
According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the
Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
The decision to deactivate your account is finalAny funds currently in your account will be held for daysIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://squareup.com/help/en-us/article/5060-process-refunds

Complaint: ***I am rejecting this response because: This company really needs to get it's customer service togetherI see they added a sentence stating that we take high risk payments?? I'm really confused about this?? We take insurance payments and insurance fee payments from my client's and I have done so for the last five years with no problemsI have had no chargebacks or returns in the five years I have used this accountSomeone still needs to contact meIf they cannot have someone contact me then the Revdex.com will need to determine that this complaint is not settledIt will not be settled until someone calls me and explains to me specifically what the issues areYou may have some bad information or not the correct information about my business but your lack of verbal contact has unfairly singled out my businessThis will not be resolved until someone calls me at my business number *** and discusses this issue with me the owner Sincerely,*** ***

Thank you for writing in, unfortunately based on the email and phone on this complaint we're only able to locate your accountSquare is unable to release details on accounts that are listed with a different name and email

Complaint: ***I am rejecting this response because:
Square already told me *** don't see any reversalThat's what they told meSo now why they said they need confirmation from ***? Square even suggested me to go sue my customerWhy are they delaying this whole process? it's been months since the decision unveiledThey don't even respond to my email when I contact their customer service and their dispute teamThey only reply to me via this Revdex.com and they just kept going aroundI need them to give me back my moneyI have proof that shown the dispute is cancelledWhy am I still not getting my money backThey are my merchant processor and yet they're not doing their job effectivelyThey were effective in taking my moneyWhy so ineffective when returinng my money?
Sincerely,*** ***